Calabrio ONE vs. Mitrefinch
Calabrio ONE vs. Mitrefinch
Product | Rating | Most Used By | Product Summary | Starting Price |
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Calabrio ONE | N/A | Calabrio One is a workforce optimization (WFO) platform for call centers, combining workforce management with call recording and analytics, from Calabrio headquartered in Minneapolis, MN. | N/A | |
Mitrefinch | Mid-Size Companies (51-1,000 employees) | The Mitrefinch workforce management suite is suitable for medium to large organizations. It is used by over 4,000 organizations to measure, analyze and manage employees' working time, and deploy human resources more efficiently. Modules include time & attendance, absence management, scheduling, employee self-service, mobile workforce, and HR. Employee Scheduling enables managers to create schedules and manage shifts with complex flextime specifications. The system ensures that necessary… | N/A |
Calabrio ONE | Mitrefinch | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Calabrio ONE | Mitrefinch | |
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Top Pros | No answers on this topic | |
Top Cons |
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Calabrio ONE | Mitrefinch | |
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Small Businesses | 8x8 Contact Center Score 7.6 out of 10 | Jolt Score 9.5 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Paypro Workforce Management Score 9.5 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.8 out of 10 | Calabrio Teleopti WFM Score 7.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Calabrio ONE | Mitrefinch | |
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Likelihood to Recommend | 8.9 (13 ratings) | - (0 ratings) |
Likelihood to Renew | 8.0 (1 ratings) | - (0 ratings) |
Usability | 7.0 (1 ratings) | - (0 ratings) |
Support Rating | 6.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 7.0 (1 ratings) | - (0 ratings) |
Calabrio ONE | Mitrefinch | |
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Likelihood to Recommend | Calabrio | Advanced No answers on this topic |
Pros | Calabrio | Advanced No answers on this topic |
Cons | Calabrio | Advanced No answers on this topic |
Likelihood to Renew | Calabrio | Advanced No answers on this topic |
Usability | Calabrio | Advanced No answers on this topic |
Support Rating | Calabrio | Advanced No answers on this topic |
Implementation Rating | Calabrio | Advanced No answers on this topic |
Alternatives Considered | Calabrio | Advanced No answers on this topic |
Return on Investment | Calabrio | Advanced No answers on this topic |
ScreenShots | Calabrio ONE Screenshots |