CallHub vs. Cisco Finesse
CallHub vs. Cisco Finesse
Product | Rating | Most Used By | Product Summary | Starting Price |
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CallHub | Small Businesses (1-50 employees) | CallHub is designed to integrate with an organization’s CRM. The solution helps users to reach the right people the right time with their virtual call center, voice and SMS broadcasting software. CallHub is available in over 200 countries. Key benefits include: Virtual Call Center Agents all over the country to talk to leads using the software. Agent accounts are free because CallHub charges only for the calls made. Agents can make calls from a browser, phone, SIP… | N/A | |
Cisco Finesse | N/A | Cisco Finesse is a product designed to improve customer support delivered via contact centers. Described by Cisco as a next-generation agent and supervisor desktop, Cisco Finesse provides a collaborative experience for communities that interact with your customer service organization. Finesse's user-centric design is stated to enhance satisfaction for your customer-care representatives. | N/A |
CallHub | Cisco Finesse | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | CallHub does not charge per seat, but only for the calls and SMSs. Credits can be purchased and used as required. | — | ||||||||||||||
More Pricing Information |
CallHub | Cisco Finesse | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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CallHub | Cisco Finesse | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CallHub | Cisco Finesse | |
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Likelihood to Recommend | 8.0 (1 ratings) | 8.5 (6 ratings) |
Support Rating | - (0 ratings) | 10.0 (1 ratings) |
CallHub | Cisco Finesse | |
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Likelihood to Recommend | CallHub | Cisco |
Pros | CallHub | Cisco |
Cons | CallHub | Cisco |
Support Rating | CallHub No answers on this topic | Cisco |
Alternatives Considered | CallHub No answers on this topic | Cisco |
Return on Investment | CallHub | Cisco |
ScreenShots | CallHub Screenshots |