CallHub vs. Cisco Unified Contact Center
CallHub vs. Cisco Unified Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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CallHub | Small Businesses (1-50 employees) | CallHub is designed to integrate with an organization’s CRM. The solution helps users to reach the right people the right time with their virtual call center, voice and SMS broadcasting software. CallHub is available in over 200 countries. Key benefits include: Virtual Call Center Agents all over the country to talk to leads using the software. Agent accounts are free because CallHub charges only for the calls made. Agents can make calls from a browser, phone, SIP… | N/A | |
Cisco Unified Contact Center | N/A | Cisco Unified Contact Center is a contact center platform that can support up to 24,000 agents. It supports call routing, omnichannel integrations, and a management portal for creating customer profiles, segmentation, and resource monitoring. | N/A |
CallHub | Cisco Unified Contact Center | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | CallHub does not charge per seat, but only for the calls and SMSs. Credits can be purchased and used as required. | Must contact sales team for pricing. | ||||||||||||||
More Pricing Information |
CallHub | Cisco Unified Contact Center | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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CallHub | Cisco Unified Contact Center | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CallHub | Cisco Unified Contact Center | |
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Likelihood to Recommend | 8.0 (1 ratings) | 9.5 (48 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (5 ratings) |
Usability | - (0 ratings) | 8.3 (7 ratings) |
Support Rating | - (0 ratings) | 7.5 (15 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 8.0 (2 ratings) |
Professional Services | - (0 ratings) | 8.0 (1 ratings) |
CallHub | Cisco Unified Contact Center | |
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Likelihood to Recommend | CallHub | Cisco |
Pros | CallHub | Cisco |
Cons | CallHub | Cisco |
Likelihood to Renew | CallHub No answers on this topic | Cisco |
Usability | CallHub No answers on this topic | Cisco |
Support Rating | CallHub No answers on this topic | Cisco |
Alternatives Considered | CallHub No answers on this topic | Cisco |
Contract Terms and Pricing Model | CallHub No answers on this topic | Cisco |
Professional Services | CallHub No answers on this topic | Cisco |
Return on Investment | CallHub | Cisco |
ScreenShots | CallHub Screenshots |