CallHub vs. Webex Contact Center
CallHub vs. Webex Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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CallHub | Small Businesses (1-50 employees) | CallHub is designed to integrate with an organization’s CRM. The solution helps users to reach the right people the right time with their virtual call center, voice and SMS broadcasting software. CallHub is available in over 200 countries. Key benefits include: Virtual Call Center Agents all over the country to talk to leads using the software. Agent accounts are free because CallHub charges only for the calls made. Agents can make calls from a browser, phone, SIP… | N/A | |
Webex Contact Center | N/A | Cisco Webex Contact Center is a cloud-based omni-channel (e.g. voice, email, and chat) contact center solution providing customer / agent matching, customer service self-service agent, and built-in chat and voice for collaboration between agents. | N/A |
CallHub | Webex Contact Center | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | CallHub does not charge per seat, but only for the calls and SMSs. Credits can be purchased and used as required. | — | ||||||||||||||
More Pricing Information |
CallHub | Webex Contact Center | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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CallHub | Webex Contact Center | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CallHub | Webex Contact Center | |
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Likelihood to Recommend | 8.0 (1 ratings) | 8.5 (24 ratings) |
Likelihood to Renew | - (0 ratings) | 8.2 (1 ratings) |
CallHub | Webex Contact Center | |
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Likelihood to Recommend | CallHub | Cisco |
Pros | CallHub | Cisco |
Cons | CallHub | Cisco |
Alternatives Considered | CallHub No answers on this topic | Cisco |
Return on Investment | CallHub | Cisco |
ScreenShots | CallHub Screenshots | Webex Contact Center Screenshots |