What users are saying about
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312 Ratings
2 Ratings
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Score 10 out of 100

Paycor

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312 Ratings
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Score 5.9 out of 100

Likelihood to Recommend

CenterPoint Payroll

CenterPoint Payroll has been excellent for our company, with approximately 150 employees. I can certainly see it being excellent for smaller companies and larger companies. I don't know if there is a size of company at which it would become difficult or limiting to use - I can't foresee any of the functions or features becoming limiting factors as company size increases. To a certain extent, I could see the robustness of CenterPoint being a bit more than what is necessary for a tiny company of less than 5 employees, but it would certainly be able to do what is required for them.
Anonymous | TrustRadius Reviewer

Paycor

The lack of company support or response to inquiries makes this company a risk for anyone looking to adopt a HRIS/ Payroll system. There is not enough access to the back end of the program to be able to fix problems yourself and due to the lack of support or a dedicated person to reach out to, problems go on for a really long time.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

CenterPoint Payroll
10.0
Paycor
7.5
Pay calculation
CenterPoint Payroll
10.0
Paycor
7.3
Benefit plan administration
CenterPoint Payroll
10.0
Paycor
6.9
Direct deposit files
CenterPoint Payroll
10.0
Paycor
8.7
Salary revision and increment management
CenterPoint Payroll
10.0
Paycor
6.9
Reimbursement management
CenterPoint Payroll
10.0
Paycor
7.6
Support for external payroll vendors
CenterPoint Payroll
Paycor
8.2
Off-cycle/On-Demand payment
CenterPoint Payroll
Paycor
7.0

Human Resource Management

CenterPoint Payroll
Paycor
7.6
Employee demographic data
CenterPoint Payroll
Paycor
8.6
Employment history
CenterPoint Payroll
Paycor
8.7
Job profiles and administration
CenterPoint Payroll
Paycor
8.1
Workflow for transfers, promotions, pay raises, etc.
CenterPoint Payroll
Paycor
7.6
Organizational charting
CenterPoint Payroll
Paycor
6.4
Organization and location management
CenterPoint Payroll
Paycor
7.1
Compliance data (COBRA, OSHA, etc.)
CenterPoint Payroll
Paycor
6.5

Leave and Attendance Management

CenterPoint Payroll
Paycor
5.0
Approval workflow
CenterPoint Payroll
Paycor
5.9
Balance details
CenterPoint Payroll
Paycor
4.6
Annual carry-forward and encashment
CenterPoint Payroll
Paycor
4.5

Employee Self Service

CenterPoint Payroll
Paycor
7.3
View and generate pay and benefit information
CenterPoint Payroll
Paycor
7.2
Update personal information
CenterPoint Payroll
Paycor
7.4
View company policy documentation
CenterPoint Payroll
Paycor
6.4
Employee recognition
CenterPoint Payroll
Paycor
8.4
View job history
CenterPoint Payroll
Paycor
7.1

Asset Management

CenterPoint Payroll
Paycor
9.0
Tracking of all physical assets
CenterPoint Payroll
Paycor
9.0

HR Reporting

CenterPoint Payroll
Paycor
4.9
Report builder
CenterPoint Payroll
Paycor
4.7
Pre-built reports
CenterPoint Payroll
Paycor
6.9
Ability to combine HR data with external data
CenterPoint Payroll
Paycor
3.0

Onboarding

CenterPoint Payroll
Paycor
8.0
New hire portal
CenterPoint Payroll
Paycor
7.9
Manager tracking tools
CenterPoint Payroll
Paycor
8.1

Performance and Goals

CenterPoint Payroll
Paycor
7.6
Corporate goal setting
CenterPoint Payroll
Paycor
7.3
Individual goal setting
CenterPoint Payroll
Paycor
7.6
Line-of sight-visibility
CenterPoint Payroll
Paycor
8.2
Performance tracking
CenterPoint Payroll
Paycor
7.4

Performance Management

CenterPoint Payroll
Paycor
7.0
Performance plans
CenterPoint Payroll
Paycor
6.7
Performance improvement plans
CenterPoint Payroll
Paycor
6.8
Review status tracking
CenterPoint Payroll
Paycor
7.5
Review reminders
CenterPoint Payroll
Paycor
7.5
Multiple review frequency
CenterPoint Payroll
Paycor
6.4

Succession Planning

CenterPoint Payroll
Paycor
9.1
Candidate search
CenterPoint Payroll
Paycor
9.1

Recruiting / ATS

CenterPoint Payroll
Paycor
7.6
Job Requisition Management
CenterPoint Payroll
Paycor
6.7
Company Website Posting
CenterPoint Payroll
Paycor
8.8
Publish to Social Media
CenterPoint Payroll
Paycor
7.1
Job Search Site Posting
CenterPoint Payroll
Paycor
6.7
Duplicate Candidate Prevention
CenterPoint Payroll
Paycor
4.9
Applicant Tracking
CenterPoint Payroll
Paycor
7.6
Notifications and Alerts
CenterPoint Payroll
Paycor
5.5

Pros

CenterPoint Payroll

  • Customization options to meet your company's payroll needs.
  • Excellent customer service and tech support.
  • Logical and easy-to-use user interface.
  • Ability to customize reports and exports.
Anonymous | TrustRadius Reviewer

Paycor

  • One of Paycor's strengths is that they continually strive to meet the needs of their partner companies (customers). I can always count on them working to make things better and introducing updates and products users actually want and need.
  • Customer Service is another strength. They are timely, responsive, and strive to get you the right answer instead of guess.
  • Another strength is that Paycor wants to partner with its customers. As a customer, I do not feel that we are just another number. I feel as if they genuinely want to listen and value what I have to say. They offer a variety of avenues to share your feedback and concerns.
Tiffany Kramer | TrustRadius Reviewer

Cons

CenterPoint Payroll

  • Perhaps include a pop-up description of an button, or a link to the help section details, when you hover over the button for more than 3 seconds.
Anonymous | TrustRadius Reviewer

Paycor

  • No dedicated account manager.
  • You will wait on hold for hours on the customer service line until you have to hang up and get back to your real job.
  • I have never received a single response to any of the 5+ support tickets I have opened through their email support line.
  • Will run reports using their existing templates and still get null values.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Paycor

Paycor 7.1
Based on 8 answers
We are very happy with the service we receive and the personal attention given to our organization by our support specialists! We are able to more then meet our needs in an economical way!
Anonymous | TrustRadius Reviewer

Usability

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Paycor

Paycor 5.2
Based on 149 answers
Overall usability is solid and consistent for both direct users in HR and the occasional users by staff. My rating is less than a 10 due to the challenges with using the performance review portal of the system with its lack of customizable capabilities. Also, while there is a good variety of standard reports, the reporting module is often out of service and the use of the program to create your own custom reports is not user friendly
Michelle Coleman | TrustRadius Reviewer

Support Rating

CenterPoint Payroll

CenterPoint Payroll 10.0
Based on 2 answers
CenterPoint support is excellent! While I have not had to use them frequently, as the program is consistently stable and has few, if any, bugs, the times I have had to reach out to tech support, they have been excellent and have solved our issues quickly. They listen to our explanation of the problems, can dial into our system to see exactly what we're seeing in real time, and have always been able to quickly determine the issue, work out a solution, and help us through the process until we've got everything back in line. They are friendly, courteous, professional, kind and very knowledgeable of their products. This is absolutely one of the best things about CenterPoint - even though we seldom need it, when we do, they are always quick to get us through the issue.
Anonymous | TrustRadius Reviewer

Paycor

Paycor 6.2
Based on 86 answers
It is always pleasant to interface with the Payroll team. They are sharp and understand my issues, even though I don't always know how to articulate my questions or concerns. I have had no issues with any payroll matters and that is a very good thing.
Anonymous | TrustRadius Reviewer

Implementation Rating

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Paycor

Paycor 6.4
Based on 28 answers
Implementation of any new software is going to be challenging, especially if you are maintaining an existing program concurrently. When it is time for dual-processing (both old and new software) prior to going live, be prepared to be stressed. But trust the process and it will be over soon.
Susan Dudek | TrustRadius Reviewer

Alternatives Considered

CenterPoint Payroll

We selected CenterPoint Payroll because of our dissatisfaction with ADP (and Paychex prior). We wanted a solution that we controlled internally, instead of having to be at the mercy of some huge company that saw us as a tiny fish in a big ocean. We set our company's configuration, add/define all of our own specific settings, profiles, etc. and simply process payroll. We print and sign our own checks, process our own direct deposits directly with our bank, and can handle our own business needs. When we were with ADP and Paychex before, both companies made promises to us that they simply were either unwilling or unable to fulfill. We have saved both time and money by doing our payrolls ourselves with CenterPoint.
Anonymous | TrustRadius Reviewer

Paycor

For our company size we evaluated this to be the best product for us at this time. The pricing and service provided is also a big factor. Very reasonable and we like the customer service you offer, there are always questions and trying to get solutions answered as we look at you for professional advice. That sets you apart from other businesses because we as a law firm also try to accommodate our clients too. This good business relationship is very important as we continue to grow and knowing you have our back
Anonymous | TrustRadius Reviewer

Return on Investment

CenterPoint Payroll

  • CenterPoint Payroll has saved us tens of thousands of dollars from our prior arrangement with ADP, while providing either similar or superior support.
  • Having payroll completely in our control has simplified a LOT of our daily routines - if something needs to be updated or adjusted, we do it ourselves instead of contacting someone at ADP and hoping that they can do it for us, then getting frustrated when they haven't.
Anonymous | TrustRadius Reviewer

Paycor

  • Managers have a better line of sight into their employees' time and can manage overtime more easily.
  • The actual time to do the payroll processing decreased from about 6 hours to under 1 hour.
  • The employee portal is easy to use and provides up-to-date information to each employee.
Nancy Flippin | TrustRadius Reviewer

Screenshots

Pricing Details

CenterPoint Payroll

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CenterPoint Payroll Editions & Modules

Additional Pricing Details

Paycor

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Paycor Editions & Modules

Edition
Basic$991
Essential$1491
Complete$1991
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

CenterPoint Payroll
10.0
Paycor
3.8

Likelihood to Renew

CenterPoint Payroll
Paycor
7.1

Usability

CenterPoint Payroll
Paycor
5.2

Support Rating

CenterPoint Payroll
10.0
Paycor
6.2

Implementation Rating

CenterPoint Payroll
Paycor
6.4

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