What users are saying about
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397 Ratings
2 Ratings
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Score 10 out of 100

Paycor

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397 Ratings
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Score 6.4 out of 100

Feature Set Ratings

  • CenterPoint Payroll ranks higher in 1 feature set: Payroll Management

Payroll Management

10.0

CenterPoint Payroll

100%
7.8

Paycor

78%
CenterPoint Payroll ranks higher in 5/7 features

Pay calculation

10.0
100%
1 Rating
8.3
83%
208 Ratings

Benefit plan administration

10.0
100%
1 Rating
6.6
66%
150 Ratings

Direct deposit files

10.0
100%
1 Rating
8.4
84%
205 Ratings

Salary revision and increment management

10.0
100%
1 Rating
7.0
70%
173 Ratings

Reimbursement management

10.0
100%
1 Rating
8.2
82%
10 Ratings

Support for external payroll vendors

N/A
0 Ratings
8.2
82%
5 Ratings

Off-cycle/On-Demand payment

N/A
0 Ratings
7.8
78%
42 Ratings

Human Resource Management

CenterPoint Payroll

Feature Set Not Supported
N/A
7.0

Paycor

70%
Paycor ranks higher in 7/7 features

Employee demographic data

N/A
0 Ratings
7.4
74%
166 Ratings

Employment history

N/A
0 Ratings
7.7
77%
179 Ratings

Job profiles and administration

N/A
0 Ratings
7.3
73%
164 Ratings

Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
7.0
70%
163 Ratings

Organizational charting

N/A
0 Ratings
6.6
66%
121 Ratings

Organization and location management

N/A
0 Ratings
6.4
64%
128 Ratings

Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings
6.4
64%
122 Ratings

Leave and Attendance Management

CenterPoint Payroll

Feature Set Not Supported
N/A
6.9

Paycor

69%
Paycor ranks higher in 3/3 features

Approval workflow

N/A
0 Ratings
7.3
73%
129 Ratings

Balance details

N/A
0 Ratings
7.0
70%
146 Ratings

Annual carry-forward and encashment

N/A
0 Ratings
6.5
65%
123 Ratings

Employee Self Service

CenterPoint Payroll

Feature Set Not Supported
N/A
7.9

Paycor

79%
Paycor ranks higher in 5/5 features

View and generate pay and benefit information

N/A
0 Ratings
8.0
80%
177 Ratings

Update personal information

N/A
0 Ratings
7.9
79%
181 Ratings

View company policy documentation

N/A
0 Ratings
7.4
74%
134 Ratings

Employee recognition

N/A
0 Ratings
8.4
84%
7 Ratings

View job history

N/A
0 Ratings
7.6
76%
156 Ratings

Asset Management

CenterPoint Payroll

Feature Set Not Supported
N/A
6.1

Paycor

61%
Paycor ranks higher in 1/1 features

Tracking of all physical assets

N/A
0 Ratings
6.1
61%
61 Ratings

HR Reporting

CenterPoint Payroll

Feature Set Not Supported
N/A
5.8

Paycor

58%
Paycor ranks higher in 3/3 features

Report builder

N/A
0 Ratings
5.7
57%
165 Ratings

Pre-built reports

N/A
0 Ratings
6.1
61%
167 Ratings

Ability to combine HR data with external data

N/A
0 Ratings
5.5
55%
107 Ratings

Onboarding

CenterPoint Payroll

Feature Set Not Supported
N/A
7.2

Paycor

72%
Paycor ranks higher in 2/2 features

New hire portal

N/A
0 Ratings
7.2
72%
155 Ratings

Manager tracking tools

N/A
0 Ratings
7.2
72%
115 Ratings

Performance and Goals

CenterPoint Payroll

Feature Set Not Supported
N/A
6.7

Paycor

67%
Paycor ranks higher in 4/4 features

Corporate goal setting

N/A
0 Ratings
6.0
60%
7 Ratings

Individual goal setting

N/A
0 Ratings
6.7
67%
60 Ratings

Line-of sight-visibility

N/A
0 Ratings
6.8
68%
52 Ratings

Performance tracking

N/A
0 Ratings
7.2
72%
62 Ratings

Performance Management

CenterPoint Payroll

Feature Set Not Supported
N/A
6.7

Paycor

67%
Paycor ranks higher in 5/5 features

Performance plans

N/A
0 Ratings
6.9
69%
79 Ratings

Performance improvement plans

N/A
0 Ratings
6.5
65%
72 Ratings

Review status tracking

N/A
0 Ratings
6.7
67%
75 Ratings

Review reminders

N/A
0 Ratings
6.7
67%
76 Ratings

Multiple review frequency

N/A
0 Ratings
6.8
68%
65 Ratings

Succession Planning

CenterPoint Payroll

Feature Set Not Supported
N/A
6.0

Paycor

60%
Paycor ranks higher in 2/2 features

Candidate ranking

N/A
0 Ratings
6.0
60%
5 Ratings

Candidate search

N/A
0 Ratings
6.0
60%
6 Ratings

Recruiting / ATS

CenterPoint Payroll

Feature Set Not Supported
N/A
8.0

Paycor

80%
Paycor ranks higher in 7/7 features

Job Requisition Management

N/A
0 Ratings
7.3
73%
61 Ratings

Company Website Posting

N/A
0 Ratings
7.4
74%
62 Ratings

Publish to Social Media

N/A
0 Ratings
7.5
75%
57 Ratings

Job Search Site Posting

N/A
0 Ratings
7.4
74%
56 Ratings

Duplicate Candidate Prevention

N/A
0 Ratings
7.5
75%
50 Ratings

Applicant Tracking

N/A
0 Ratings
7.7
77%
63 Ratings

Notifications and Alerts

N/A
0 Ratings
7.5
75%
68 Ratings

Attribute Ratings

  • CenterPoint Payroll is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

10.0

CenterPoint Payroll

100%
1 Rating
6.4

Paycor

64%
225 Ratings

Likelihood to Renew

CenterPoint Payroll

N/A
0 Ratings
9.0

Paycor

90%
11 Ratings

Usability

CenterPoint Payroll

N/A
0 Ratings
7.1

Paycor

71%
193 Ratings

Availability

CenterPoint Payroll

N/A
0 Ratings
10.0

Paycor

100%
1 Rating

Performance

CenterPoint Payroll

N/A
0 Ratings
10.0

Paycor

100%
1 Rating

Support Rating

10.0

CenterPoint Payroll

100%
2 Ratings
4.7

Paycor

47%
90 Ratings

Online Training

CenterPoint Payroll

N/A
0 Ratings
9.0

Paycor

90%
1 Rating

Implementation Rating

CenterPoint Payroll

N/A
0 Ratings
8.5

Paycor

85%
31 Ratings

Product Scalability

CenterPoint Payroll

N/A
0 Ratings
8.0

Paycor

80%
1 Rating

Likelihood to Recommend

CenterPoint Payroll

CenterPoint Payroll has been excellent for our company, with approximately 150 employees. I can certainly see it being excellent for smaller companies and larger companies. I don't know if there is a size of company at which it would become difficult or limiting to use - I can't foresee any of the functions or features becoming limiting factors as company size increases. To a certain extent, I could see the robustness of CenterPoint being a bit more than what is necessary for a tiny company of less than 5 employees, but it would certainly be able to do what is required for them.
Anonymous | TrustRadius Reviewer

Paycor

With Paycor it is very easy to process payroll (according to my payroll manager) lots of fields for data and customization the EDI department is really helpful and friendly reporting is easy to figure out and customizing reports is great we run 12 payrolls and transfer employees between payrolls is challenging and a lot of manual work (doesn't bring over deductions, etc.) ACA reporting is easy geofencing was great but now I believe we have to manually turn it on by employee sometimes I've waited over an hour for someone to answer the support calls.
Susan Anderson | TrustRadius Reviewer

Pros

CenterPoint Payroll

  • Customization options to meet your company's payroll needs.
  • Excellent customer service and tech support.
  • Logical and easy-to-use user interface.
  • Ability to customize reports and exports.
Anonymous | TrustRadius Reviewer

Paycor

  • Having all employee information in one place is one of the best things about Paycor.
  • When we have new documentation, we can easily have all employees sign to confirm they read and accept the changes made with a few simple uploads and clicks.
  • It has made our employee onboarding experience much more streamlined and efficient.
Anonymous | TrustRadius Reviewer

Cons

CenterPoint Payroll

  • Perhaps include a pop-up description of an button, or a link to the help section details, when you hover over the button for more than 3 seconds.
Anonymous | TrustRadius Reviewer

Paycor

  • Increase the frequency with which our representative contacts us. Paycor moves at such a fast pace that our representative is always changing
  • After the first year, I think you should have a team meeting to go over how things are set up and make any necessary changes
Shayla Buechnert | TrustRadius Reviewer

Pricing Details

CenterPoint Payroll

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Paycor

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Paycor

Paycor 9.0
Based on 11 answers
The product is really good overall. The customer service is not the best and the benefits administration is kind of painful. However, the good outweighs the bad. We might get a different benefit admin system that can be integrated into Paycor. My controller doesn't want to switch anything for a [long] time.
Anonymous | TrustRadius Reviewer

Usability

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Paycor

Paycor 7.1
Based on 193 answers
I was able to experience this software and now know at this point
in time how much it has improved my performance and my co-worker's performance. Paycor has been a great aid for a project that just started; while I didn't use the full spectrum of tools that the software offers, I am one
hundred percent sure that it will make a positive change in any task force.
Anonymous | TrustRadius Reviewer

Reliability and Availability

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Paycor

Paycor 10.0
Based on 1 answer
We have not experienced any availability issues
Anonymous | TrustRadius Reviewer

Performance

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Paycor

Paycor 10.0
Based on 1 answer
All processes work quickly
Anonymous | TrustRadius Reviewer

Support Rating

CenterPoint Payroll

CenterPoint Payroll 10.0
Based on 2 answers
CenterPoint support is excellent! While I have not had to use them frequently, as the program is consistently stable and has few, if any, bugs, the times I have had to reach out to tech support, they have been excellent and have solved our issues quickly. They listen to our explanation of the problems, can dial into our system to see exactly what we're seeing in real time, and have always been able to quickly determine the issue, work out a solution, and help us through the process until we've got everything back in line. They are friendly, courteous, professional, kind and very knowledgeable of their products. This is absolutely one of the best things about CenterPoint - even though we seldom need it, when we do, they are always quick to get us through the issue.
Anonymous | TrustRadius Reviewer

Paycor

Paycor 4.7
Based on 90 answers
I'd give a zero if that were an option. I currently have multiple requests for support that have not been answered in over a week. I have called their support phone line and usually hung up after waiting for 45 minutes for someone to answer. It is unlikely to get a quick response, EVER, even to urgent problems that effect taxes and benefit submission.
Anonymous | TrustRadius Reviewer

Online Training

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Paycor

Paycor 9.0
Based on 1 answer
The training was easy to understand, and the Paycor tutorials are a great, easy reference.
Anonymous | TrustRadius Reviewer

Implementation Rating

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Paycor

Paycor 8.5
Based on 31 answers
Implementation of any new software is going to be challenging, especially if you are maintaining an existing program concurrently. When it is time for dual-processing (both old and new software) prior to going live, be prepared to be stressed. But trust the process and it will be over soon.
Susan Dudek | TrustRadius Reviewer

Alternatives Considered

CenterPoint Payroll

We selected CenterPoint Payroll because of our dissatisfaction with ADP (and Paychex prior). We wanted a solution that we controlled internally, instead of having to be at the mercy of some huge company that saw us as a tiny fish in a big ocean. We set our company's configuration, add/define all of our own specific settings, profiles, etc. and simply process payroll. We print and sign our own checks, process our own direct deposits directly with our bank, and can handle our own business needs. When we were with ADP and Paychex before, both companies made promises to us that they simply were either unwilling or unable to fulfill. We have saved both time and money by doing our payrolls ourselves with CenterPoint.
Anonymous | TrustRadius Reviewer

Paycor

We selected Paycor b/c we were looking for a more streamlined onboarding interface, a better self-service portal, an easier phone app, and we also track extensive payroll details in our GL. On all of these points, we've been disappointed with Paycor's performance (especially as compared to their promises during the sales process).
Anonymous | TrustRadius Reviewer

Scalability

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Paycor

Paycor 8.0
Based on 1 answer
We haven't needed to scale
Anonymous | TrustRadius Reviewer

Return on Investment

CenterPoint Payroll

  • CenterPoint Payroll has saved us tens of thousands of dollars from our prior arrangement with ADP, while providing either similar or superior support.
  • Having payroll completely in our control has simplified a LOT of our daily routines - if something needs to be updated or adjusted, we do it ourselves instead of contacting someone at ADP and hoping that they can do it for us, then getting frustrated when they haven't.
Anonymous | TrustRadius Reviewer

Paycor

  • They handle all of the numbers and tax forms, things that I HATE doing!
  • I can run my payroll in less than 5 minutes because their portal puts all of the information at my fingertips.
  • I like relying on their professionals to deal with different tax and unemployment offices in different states. They know their stuff.
  • Paycor is not the cheapest service out there, but they deliver Cadillac service and performance on a Volkswagen budget.
Randall Putala | TrustRadius Reviewer

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