What users are saying about
2 Ratings
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Based on 2 reviews and ratings
Paycor
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397 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.4 out of 100
Based on 397 reviews and ratings
Feature Set Ratings
- CenterPoint Payroll ranks higher in 1 feature set: Payroll Management
Payroll Management

10.0
CenterPoint Payroll
100%
7.8
Paycor
78%
CenterPoint Payroll ranks higher in 5/7 features
CenterPoint Payroll ranks higher in 5/7 features
Pay calculation

10.0
100%
1 Rating
8.3
83%
208 Ratings
Benefit plan administration

10.0
100%
1 Rating
6.6
66%
150 Ratings
Direct deposit files

10.0
100%
1 Rating
8.4
84%
205 Ratings
Salary revision and increment management

10.0
100%
1 Rating
7.0
70%
173 Ratings
Reimbursement management

10.0
100%
1 Rating
8.2
82%
10 Ratings
Support for external payroll vendors

N/A
0 Ratings
8.2
82%
5 Ratings
Off-cycle/On-Demand payment

N/A
0 Ratings
7.8
78%
42 Ratings
Human Resource Management

CenterPoint Payroll
Feature Set Not Supported
N/A
7.0
Paycor
70%
Paycor ranks higher in 7/7 features
Paycor ranks higher in 7/7 features
Employee demographic data

N/A
0 Ratings
7.4
74%
166 Ratings
Employment history

N/A
0 Ratings
7.7
77%
179 Ratings
Job profiles and administration

N/A
0 Ratings
7.3
73%
164 Ratings
Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
7.0
70%
163 Ratings
Organizational charting

N/A
0 Ratings
6.6
66%
121 Ratings
Organization and location management

N/A
0 Ratings
6.4
64%
128 Ratings
Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings
6.4
64%
122 Ratings
Leave and Attendance Management

CenterPoint Payroll
Feature Set Not Supported
N/A
6.9
Paycor
69%
Paycor ranks higher in 3/3 features
Paycor ranks higher in 3/3 features
Approval workflow

N/A
0 Ratings
7.3
73%
129 Ratings
Balance details

N/A
0 Ratings
7.0
70%
146 Ratings
Annual carry-forward and encashment

N/A
0 Ratings
6.5
65%
123 Ratings
Employee Self Service

CenterPoint Payroll
Feature Set Not Supported
N/A
7.9
Paycor
79%
Paycor ranks higher in 5/5 features
Paycor ranks higher in 5/5 features
View and generate pay and benefit information

N/A
0 Ratings
8.0
80%
177 Ratings
Update personal information

N/A
0 Ratings
7.9
79%
181 Ratings
View company policy documentation

N/A
0 Ratings
7.4
74%
134 Ratings
Employee recognition

N/A
0 Ratings
8.4
84%
7 Ratings
View job history

N/A
0 Ratings
7.6
76%
156 Ratings
Asset Management

CenterPoint Payroll
Feature Set Not Supported
N/A
6.1
Paycor
61%
Paycor ranks higher in 1/1 features
Paycor ranks higher in 1/1 features
Tracking of all physical assets

N/A
0 Ratings
6.1
61%
61 Ratings
HR Reporting

CenterPoint Payroll
Feature Set Not Supported
N/A
5.8
Paycor
58%
Paycor ranks higher in 3/3 features
Paycor ranks higher in 3/3 features
Report builder

N/A
0 Ratings
5.7
57%
165 Ratings
Pre-built reports

N/A
0 Ratings
6.1
61%
167 Ratings
Ability to combine HR data with external data

N/A
0 Ratings
5.5
55%
107 Ratings
Onboarding

CenterPoint Payroll
Feature Set Not Supported
N/A
7.2
Paycor
72%
Paycor ranks higher in 2/2 features
Paycor ranks higher in 2/2 features
New hire portal

N/A
0 Ratings
7.2
72%
155 Ratings
Manager tracking tools

N/A
0 Ratings
7.2
72%
115 Ratings
Performance and Goals

CenterPoint Payroll
Feature Set Not Supported
N/A
6.7
Paycor
67%
Paycor ranks higher in 4/4 features
Paycor ranks higher in 4/4 features
Corporate goal setting

N/A
0 Ratings
6.0
60%
7 Ratings
Individual goal setting

N/A
0 Ratings
6.7
67%
60 Ratings
Line-of sight-visibility

N/A
0 Ratings
6.8
68%
52 Ratings
Performance tracking

N/A
0 Ratings
7.2
72%
62 Ratings
Performance Management

CenterPoint Payroll
Feature Set Not Supported
N/A
6.7
Paycor
67%
Paycor ranks higher in 5/5 features
Paycor ranks higher in 5/5 features
Performance plans

N/A
0 Ratings
6.9
69%
79 Ratings
Performance improvement plans

N/A
0 Ratings
6.5
65%
72 Ratings
Review status tracking

N/A
0 Ratings
6.7
67%
75 Ratings
Review reminders

N/A
0 Ratings
6.7
67%
76 Ratings
Multiple review frequency

N/A
0 Ratings
6.8
68%
65 Ratings
Succession Planning

CenterPoint Payroll
Feature Set Not Supported
N/A
6.0
Paycor
60%
Paycor ranks higher in 2/2 features
Paycor ranks higher in 2/2 features
Candidate ranking

N/A
0 Ratings
6.0
60%
5 Ratings
Candidate search

N/A
0 Ratings
6.0
60%
6 Ratings
Recruiting / ATS

CenterPoint Payroll
Feature Set Not Supported
N/A
8.0
Paycor
80%
Paycor ranks higher in 7/7 features
Paycor ranks higher in 7/7 features
Job Requisition Management

N/A
0 Ratings
7.3
73%
61 Ratings
Company Website Posting

N/A
0 Ratings
7.4
74%
62 Ratings
Publish to Social Media

N/A
0 Ratings
7.5
75%
57 Ratings
Job Search Site Posting

N/A
0 Ratings
7.4
74%
56 Ratings
Duplicate Candidate Prevention

N/A
0 Ratings
7.5
75%
50 Ratings
Applicant Tracking

N/A
0 Ratings
7.7
77%
63 Ratings
Notifications and Alerts

N/A
0 Ratings
7.5
75%
68 Ratings
Attribute Ratings
- CenterPoint Payroll is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend

10.0
CenterPoint Payroll
100%
1 Rating
6.4
Paycor
64%
225 Ratings
Likelihood to Renew

CenterPoint Payroll
N/A
0 Ratings
9.0
Paycor
90%
11 Ratings
Usability

CenterPoint Payroll
N/A
0 Ratings
7.1
Paycor
71%
193 Ratings
Availability

CenterPoint Payroll
N/A
0 Ratings
10.0
Paycor
100%
1 Rating
Performance

CenterPoint Payroll
N/A
0 Ratings
10.0
Paycor
100%
1 Rating
Support Rating

10.0
CenterPoint Payroll
100%
2 Ratings
4.7
Paycor
47%
90 Ratings
Online Training

CenterPoint Payroll
N/A
0 Ratings
9.0
Paycor
90%
1 Rating
Implementation Rating

CenterPoint Payroll
N/A
0 Ratings
8.5
Paycor
85%
31 Ratings
Product Scalability

CenterPoint Payroll
N/A
0 Ratings
8.0
Paycor
80%
1 Rating
Likelihood to Recommend
CenterPoint Payroll
CenterPoint Payroll has been excellent for our company, with approximately 150 employees. I can certainly see it being excellent for smaller companies and larger companies. I don't know if there is a size of company at which it would become difficult or limiting to use - I can't foresee any of the functions or features becoming limiting factors as company size increases. To a certain extent, I could see the robustness of CenterPoint being a bit more than what is necessary for a tiny company of less than 5 employees, but it would certainly be able to do what is required for them.

Verified User
Manager in Human Resources
Mining & Metals Company, 51-200 employeesPaycor
With Paycor it is very easy to process payroll (according to my payroll manager) lots of fields for data and customization the EDI department is really helpful and friendly reporting is easy to figure out and customizing reports is great we run 12 payrolls and transfer employees between payrolls is challenging and a lot of manual work (doesn't bring over deductions, etc.) ACA reporting is easy geofencing was great but now I believe we have to manually turn it on by employee sometimes I've waited over an hour for someone to answer the support calls.
Director of Human Resources
Integrity Realty GroupReal Estate, 51-200 employees
Pros
CenterPoint Payroll
- Customization options to meet your company's payroll needs.
- Excellent customer service and tech support.
- Logical and easy-to-use user interface.
- Ability to customize reports and exports.

Verified User
Manager in Human Resources
Mining & Metals Company, 51-200 employeesPaycor
- Having all employee information in one place is one of the best things about Paycor.
- When we have new documentation, we can easily have all employees sign to confirm they read and accept the changes made with a few simple uploads and clicks.
- It has made our employee onboarding experience much more streamlined and efficient.

Verified User
Manager in Human Resources
Events Services Company, 51-200 employeesCons
CenterPoint Payroll
- Perhaps include a pop-up description of an button, or a link to the help section details, when you hover over the button for more than 3 seconds.

Verified User
Manager in Human Resources
Mining & Metals Company, 51-200 employeesPaycor
- Increase the frequency with which our representative contacts us. Paycor moves at such a fast pace that our representative is always changing
- After the first year, I think you should have a team meeting to go over how things are set up and make any necessary changes
Human Resources Specialist
GrubhubInternet, 1001-5000 employees
Pricing Details
CenterPoint Payroll
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Paycor
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
CenterPoint Payroll
No score
No answers yet
No answers on this topic
Paycor
Paycor 9.0
Based on 11 answers
The product is really good overall. The customer service is not the best and the benefits administration is kind of painful. However, the good outweighs the bad. We might get a different benefit admin system that can be integrated into Paycor. My controller doesn't want to switch anything for a [long] time.

Verified User
Director in Human Resources
Hospitality Company, 51-200 employeesUsability
CenterPoint Payroll
No score
No answers yet
No answers on this topic
Paycor
Paycor 7.1
Based on 193 answers
I was able to experience this software and now know at this point
in time how much it has improved my performance and my co-worker's performance. Paycor has been a great aid for a project that just started; while I didn't use the full spectrum of tools that the software offers, I am one
hundred percent sure that it will make a positive change in any task force.
in time how much it has improved my performance and my co-worker's performance. Paycor has been a great aid for a project that just started; while I didn't use the full spectrum of tools that the software offers, I am one
hundred percent sure that it will make a positive change in any task force.

Verified User
Supervisor in Customer Service
Consumer Services Company, 10,001+ employeesReliability and Availability
CenterPoint Payroll
No score
No answers yet
No answers on this topic
Paycor
Paycor 10.0
Based on 1 answer
We have not experienced any availability issues

Verified User
Director in Finance and Accounting
Religious Institutions Company, 11-50 employeesPerformance
CenterPoint Payroll
No score
No answers yet
No answers on this topic
Paycor
Paycor 10.0
Based on 1 answer
All processes work quickly

Verified User
Director in Finance and Accounting
Religious Institutions Company, 11-50 employeesSupport Rating
CenterPoint Payroll
CenterPoint Payroll 10.0
Based on 2 answers
CenterPoint support is excellent! While I have not had to use them frequently, as the program is consistently stable and has few, if any, bugs, the times I have had to reach out to tech support, they have been excellent and have solved our issues quickly. They listen to our explanation of the problems, can dial into our system to see exactly what we're seeing in real time, and have always been able to quickly determine the issue, work out a solution, and help us through the process until we've got everything back in line. They are friendly, courteous, professional, kind and very knowledgeable of their products. This is absolutely one of the best things about CenterPoint - even though we seldom need it, when we do, they are always quick to get us through the issue.

Verified User
Manager in Human Resources
Mining & Metals Company, 51-200 employeesPaycor
Paycor 4.7
Based on 90 answers
I'd give a zero if that were an option. I currently have multiple requests for support that have not been answered in over a week. I have called their support phone line and usually hung up after waiting for 45 minutes for someone to answer. It is unlikely to get a quick response, EVER, even to urgent problems that effect taxes and benefit submission.

Verified User
C-Level Executive in Human Resources
Non-profit Organization Management Company, 51-200 employeesOnline Training
CenterPoint Payroll
No score
No answers yet
No answers on this topic
Paycor
Paycor 9.0
Based on 1 answer
The training was easy to understand, and the Paycor tutorials are a great, easy reference.

Verified User
Director in Finance and Accounting
Religious Institutions Company, 11-50 employeesImplementation Rating
CenterPoint Payroll
No score
No answers yet
No answers on this topic
Paycor
Paycor 8.5
Based on 31 answers
Implementation of any new software is going to be challenging, especially if you are maintaining an existing program concurrently. When it is time for dual-processing (both old and new software) prior to going live, be prepared to be stressed. But trust the process and it will be over soon.
HR/Payroll Manager
Holly Mtn EnterprisesRestaurants, 201-500 employees
Alternatives Considered
CenterPoint Payroll
We selected CenterPoint Payroll because of our dissatisfaction with ADP (and Paychex prior). We wanted a solution that we controlled internally, instead of having to be at the mercy of some huge company that saw us as a tiny fish in a big ocean. We set our company's configuration, add/define all of our own specific settings, profiles, etc. and simply process payroll. We print and sign our own checks, process our own direct deposits directly with our bank, and can handle our own business needs. When we were with ADP and Paychex before, both companies made promises to us that they simply were either unwilling or unable to fulfill. We have saved both time and money by doing our payrolls ourselves with CenterPoint.

Verified User
Manager in Human Resources
Mining & Metals Company, 51-200 employeesPaycor
We selected Paycor b/c we were looking for a more streamlined onboarding interface, a better self-service portal, an easier phone app, and we also track extensive payroll details in our GL. On all of these points, we've been disappointed with Paycor's performance (especially as compared to their promises during the sales process).

Verified User
Executive in Corporate
Transportation/Trucking/Railroad Company, 51-200 employeesScalability
CenterPoint Payroll
No score
No answers yet
No answers on this topic
Paycor
Paycor 8.0
Based on 1 answer
We haven't needed to scale

Verified User
Director in Finance and Accounting
Religious Institutions Company, 11-50 employeesReturn on Investment
CenterPoint Payroll
- CenterPoint Payroll has saved us tens of thousands of dollars from our prior arrangement with ADP, while providing either similar or superior support.
- Having payroll completely in our control has simplified a LOT of our daily routines - if something needs to be updated or adjusted, we do it ourselves instead of contacting someone at ADP and hoping that they can do it for us, then getting frustrated when they haven't.

Verified User
Manager in Human Resources
Mining & Metals Company, 51-200 employeesPaycor
- They handle all of the numbers and tax forms, things that I HATE doing!
- I can run my payroll in less than 5 minutes because their portal puts all of the information at my fingertips.
- I like relying on their professionals to deal with different tax and unemployment offices in different states. They know their stuff.
- Paycor is not the cheapest service out there, but they deliver Cadillac service and performance on a Volkswagen budget.
CEO
Senior Benefits FoundationNon-profit Organization Management, 1-10 employees