Item: Paycor
Rating: 8
Author: Teresa Wolfe

Use Cases and Deployment Scope

This platform has brought many aspects of HR into one software. We were recruiting manually now we have the recruiting platform that helps track the applicants and takes them from application to onboarding. We have our new hire forms all online and within the software which is much more efficient with a new hire. We have time keeping and payroll so that is a smooth process. We are currently doing our performance evaluations so everything is online and can be accessed from anywhere. It's all in one place. It calculated the rating which we used in Compensation Management to figure out our merit raises. That will be taken straight into payroll for January 1. It takes some of the human element out which reduces error. The employees LOVE self service through the app and Paycor is continually enhancing the features.

Pros and Cons

applicant tracking is great - we were doing this manually previously - being able to communicate with applicants by text or email is really convenient
coming from the platform we had Paycor is easy to use and administer
great reports with more information than we had before

we have a specific shift diff that Paycor isn't able to do at this time so I have to do it myself manually
manual changes (like the shift diff mentioned previously) don't always translate to payroll correctly so I have to closely review
having mentioned the two things already I have talked to people at Paycor and they said there are things on the horizon to fix these so they listen to the needs of their user and do what they can to correct things - which is awesome

Key Insights

Do you think Paycor delivers good value for the price?

Yes

Are you happy with Paycor's feature set?

Yes

Did Paycor live up to sales and marketing promises?

Yes

Did implementation of Paycor go as expected?

Would you buy Paycor again?

Yes

Return on Investment

definitely freed up time due to more online capabilities - less manual
don't have the stacks of paper - it's all online now
employees have more ability to get to data than they had before

Time Savings with Paycor

Our HR and/or payroll team has saved 25-50 hours per month. - I am a department of one. Our payroll coordinator retired in March before implementation. Our plan was to move this all to me and move some of the payroll functionality to Paycor. So payroll requires a little more of my time now but some of my HR functions have become electronic and easier to do which has freed up some time. Our biggest change is the online applicant tracking. My managers now have access to the resumes when they apply so I don't have to source them all and send certain ones to them. They can start contacting them immediately by email or text (or phone call). This has taken me out of that middle-man position and freed up my time. They can make decisions on candidates quicker. We now have a database of applicants with notes and history.

Usability

Much easier to use and administer than our previous payroll software. My employees have greater, and easier, access to information. Some things on the time sheet take a couple of times to enter to actually reflect, which is a little frustrating, but with patience it works and that is a rarity.

Alternatives Considered

Kronos Workforce Dimensions / UKG Dimensions (discontinued), Ceridian Dayforce, ADP Workforce Now and Rippling

Paycor was just the product that seemed to offer the most diversity of products and the easiest to use. Our previous software was too complicated when you needed to add a job code or change a benefit. Paycor makes these changes easy to do. The employee app was also the one that looked like the most beneficial for our user experience.

Likelihood to Recommend

It's really great for us. Our payroll administrator retired and we decided to absorb that function within HR. Paycor takes care of the taxes and much of the extra details she had done previously allowing that transition to be possible. The software is easy to use and my managers have taken on more with timesheet review.

If a company has really complex differentials it might not be ready for them, yet. We have one that I have to do manually but I'm hopeful they will be able to add it in soon!

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Kaitlyn Blount
(Vendor Representative) commented 4 months ago
Thank you for sharing your positive experience with Paycor. We are thrilled to hear that our platform has brought many aspects of HR into one software and has improved efficiency in various areas such as recruiting, onboarding, timekeeping, payroll, and performance evaluations. We appreciate your feedback on the convenience of applicant tracking and communication features. We apologize for the limitations you have experienced with certain functionalities, such as the specific shift differential and manual changes not always translating correctly to payroll. We appreciate your understanding and patience, and we want to assure you that we are actively working on enhancing our features and addressing these issues based on user feedback. We are glad to hear that Paycor has delivered good value for the price and has lived up to our sales and marketing promises. We apologize if the implementation did not go as expected, and we appreciate your feedback on the transition process. Thank you for considering Paycor and for sharing your feedback. We value your business and look forward to continuing to provide you with a user-friendly and efficient HR solution.

Transition to Paycor from KGS

Modules Used

Overall Satisfaction with Paycor