What users are saying about
6 Ratings
29 Ratings
6 Ratings
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Score 8.4 out of 100
29 Ratings
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Score 6.9 out of 100

Feature Set Ratings

    Billing and Claims Management

    CentralReach

    Feature Set Not Supported
    N/A
    6.9

    Intergy EHR

    69%
    Intergy EHR ranks higher in 5/5 features

    Real-time eligibility verification

    N/A
    0 Ratings
    6.1
    61%
    20 Ratings

    Claims management

    N/A
    0 Ratings
    7.3
    73%
    20 Ratings

    Coding

    N/A
    0 Ratings
    6.5
    65%
    17 Ratings

    Patient billing

    N/A
    0 Ratings
    7.5
    75%
    20 Ratings

    Financial Reporting

    N/A
    0 Ratings
    6.9
    69%
    20 Ratings

    Patient Scheduling

    CentralReach

    Feature Set Not Supported
    N/A
    7.1

    Intergy EHR

    71%
    Intergy EHR ranks higher in 5/5 features

    Rule-based scheduling

    N/A
    0 Ratings
    5.9
    59%
    20 Ratings

    Automated appointment reminders

    N/A
    0 Ratings
    6.8
    68%
    18 Ratings

    Automated patient check-in

    N/A
    0 Ratings
    7.7
    77%
    10 Ratings

    Multi-location support

    N/A
    0 Ratings
    7.9
    79%
    20 Ratings

    Calendar interface

    N/A
    0 Ratings
    7.4
    74%
    16 Ratings

    Electronic Medical Records

    CentralReach

    Feature Set Not Supported
    N/A
    6.6

    Intergy EHR

    66%
    Intergy EHR ranks higher in 10/10 features

    Charting / document management

    N/A
    0 Ratings
    7.2
    72%
    24 Ratings

    Templates

    N/A
    0 Ratings
    6.3
    63%
    23 Ratings

    Patient portal

    N/A
    0 Ratings
    6.4
    64%
    20 Ratings

    Mobile/tablet support

    N/A
    0 Ratings
    6.7
    67%
    12 Ratings

    Fax integration

    N/A
    0 Ratings
    5.7
    57%
    16 Ratings

    Integration with other EMR and PM systems

    N/A
    0 Ratings
    8.0
    80%
    15 Ratings

    Workflow automation

    N/A
    0 Ratings
    5.6
    56%
    19 Ratings

    Speech recognition

    N/A
    0 Ratings
    6.5
    65%
    11 Ratings

    Customization

    N/A
    0 Ratings
    6.7
    67%
    24 Ratings

    E-prescribing

    N/A
    0 Ratings
    7.3
    73%
    23 Ratings

    Medical Security and Privacy

    CentralReach

    Feature Set Not Supported
    N/A
    7.3

    Intergy EHR

    73%
    Intergy EHR ranks higher in 4/4 features

    HIPAA compliance

    N/A
    0 Ratings
    8.2
    82%
    34 Ratings

    Role-based permission levels

    N/A
    0 Ratings
    7.1
    71%
    24 Ratings

    Data backups and redundancy

    N/A
    0 Ratings
    7.2
    72%
    22 Ratings

    Local mode / networking failsafe

    N/A
    0 Ratings
    6.6
    66%
    16 Ratings

    Workflow and Scale

    CentralReach

    Feature Set Not Supported
    N/A
    6.6

    Intergy EHR

    66%
    Intergy EHR ranks higher in 3/3 features

    Task tracking

    N/A
    0 Ratings
    6.9
    69%
    23 Ratings

    Specialty-specific workflows

    N/A
    0 Ratings
    6.4
    64%
    22 Ratings

    Multi-office / multi-physician capabilities

    N/A
    0 Ratings
    6.5
    65%
    20 Ratings

    Attribute Ratings

    • CentralReach is rated higher in 1 area: Likelihood to Recommend
    • Intergy EHR is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    9.0

    CentralReach

    90%
    4 Ratings
    6.9

    Intergy EHR

    69%
    24 Ratings

    Usability

    CentralReach

    N/A
    0 Ratings
    5.9

    Intergy EHR

    59%
    3 Ratings

    Availability

    CentralReach

    N/A
    0 Ratings
    8.0

    Intergy EHR

    80%
    4 Ratings

    Performance

    CentralReach

    N/A
    0 Ratings
    7.0

    Intergy EHR

    70%
    2 Ratings

    Support Rating

    6.0

    CentralReach

    60%
    2 Ratings
    8.2

    Intergy EHR

    82%
    15 Ratings

    Implementation Rating

    CentralReach

    N/A
    0 Ratings
    3.0

    Intergy EHR

    30%
    2 Ratings

    Likelihood to Recommend

    CentralReach

    For an organization providing ABA service, there really is nobody else that even provides a remotely comparable service. It does have limitations and areas of the system that take more training or are less intuitive than one might hope, but their customer support representatives are generally really helpful and they are pretty quick to make updates to better serve their clients. They are incredible at finding efficient ways to reduce workflow, and while the product can be quite pricey, we have found that it has saved us at least 2 FT admin positions through the efficiency it has created and further frees up our clinicians so that they can focus in more on client outcomes. It's instrumental in our ability to scale our operations across locations. Even with its limitations, it's proven to be in a class of its own in the ABA world.
    Abigail Koenig | TrustRadius Reviewer

    Intergy EHR

    How well is the product customizable for workflow modifications for my clinic? Does the result flow easily for the provider or are there many chunky clicks required? (i.e. one modification to a workflow between the nurse and provider requires 27 clicks.. ok this accomplished the workflow that was needed but at what cost?)Can your system produce customized reports on the fly, is the data real time or lagging?Can the system be tuned in terms of document/note templates and the Graphic User Interface forms so a particular practice/provider/speciality needs can be taken into account?
    Keith Ewanyk | TrustRadius Reviewer

    Pros

    CentralReach

    • CentralReach is easy to use once you get fully trained.
    • CentralReach helps us schedule our appointments, document our services, and quickly convert those sessions into charges to be billed to payors.
    • CentralReach is always evolving and implementing new features to keep up with client demands and the ever changing healthcare field.
    Anonymous | TrustRadius Reviewer

    Intergy EHR

    • Health Reminders- for different patient needs or preventive care/screenings. For example patients who have a diagnosis of Diabetes- their health reminders will show if they need an A1c, foot exam, eye exam, etc. and when it was last performed
    • Orders Tracking- This helps nursing staff make notes on referrals or orders and they are able to look at the order tracking section for all patients and filter it by provider, order type, status, etc. to know what needs to be followed up on or what has been completed and so forth...
    • Tasks- This is a nice feature that has many different options for use. It can be used internally to send a quick message to another user, a phone message, billing message, and any task gives you the option to make it "patient related" if necessary. It can be used by the providers when they make an order they can then send it to the nurse to complete. Lots of different ways for Tasks to be used
    Shandi Guertin | TrustRadius Reviewer

    Cons

    CentralReach

    • Scheduling module has its limitations
    • Instant Chat is not robust
    • The App is terrible!!
    Anonymous | TrustRadius Reviewer

    Intergy EHR

    • Sometimes, Intergy tends to crash on occasion, which is understandable.
    • Also, when checking for insurance eligibility, sometimes Intergy will not accept a specific insurance card and I have to call up the insurance to make sure the patient is eligible for coverage. It would be nice if more types of insurances could be added.
    • When creating recalls for patients to remind them to visit, sometimes the system does not cooperate properly.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    CentralReach

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Intergy EHR

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Usability

    CentralReach

    No score
    No answers yet
    No answers on this topic

    Intergy EHR

    Intergy EHR 5.9
    Based on 3 answers
    Very user friendly and efficient
    Brooke Eary | TrustRadius Reviewer

    Support Rating

    CentralReach

    CentralReach 6.0
    Based on 2 answers
    It was really good in the beginning and during implementation, now that they have been bought and are scaling support is lacking
    Anonymous | TrustRadius Reviewer

    Intergy EHR

    Intergy EHR 8.2
    Based on 15 answers
    Usually they are very helpful. I would prefer they do some of the actual changes I am requesting instead of having me do the work. I feel that they could walk you through it, instead of letting you figure out the desired results on your own.
    Jen Danver | TrustRadius Reviewer

    Implementation Rating

    CentralReach

    No score
    No answers yet
    No answers on this topic

    Intergy EHR

    Intergy EHR 3.0
    Based on 2 answers
    Track all hours and don't sign off on anything if you are not 100% happy.
    Keith Ewanyk | TrustRadius Reviewer

    Alternatives Considered

    CentralReach

    The user functionality is intuitive. The customer service is beyond other products which allows you to be more efficient and effective at using the system. Also, entering programming which is the primary use is very easy and also intuitive. Many parts of the system are connected which auto populate reports for our therapist. On the business side, the scheduling to billing is very effective.
    Angie Fuqua | TrustRadius Reviewer

    Intergy EHR

    We moved from Intergy to athenaCollector and athenaClinicals. Athena is cloud-based, meaning we can access it from any location that has internet. My staff misses the ease of scheduling in Intergy, but the accountability of users' productivity is amazing. We had more control over document classification with Intergy, but sometimes that's a double-edged sword. When some people label a document "MRI-Lumbar spine" and others call it "Lumbar Spine MRI," there is some redundancy and sometimes important documents get missed.
    Jensina Massa, CPC-A | TrustRadius Reviewer

    Return on Investment

    CentralReach

    • CR allows us to streamline across locations, share admin staff across locations and automate multiple processes that previously took administrative and clinical time.
    • CR actively seeks to continue to expand and refine their practices and products, and acquire related specialty services - a critical quality in a field that is evolving as quickly as ours is.
    • Using templates through CR and their scheduling and timesheet features ensures that we have an audit-proof system and that all sessions that we provide are in compliance with regulatory agencies for reimbursement.
    Abigail Koenig | TrustRadius Reviewer

    Intergy EHR

    • Intergy has had a positive ROI. The financial tracking and tools have been easy to use and helped recover additional monies for practices.
    • Claim Tracker allows practices to have a real time view of all unpaid claims.
    • The E&M calculator helps providers choose the appropriate code for billing compliance.
    Michael Popp | TrustRadius Reviewer

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