What users are saying about
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Top Rated
990 Ratings
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Top Rated
1263 Ratings

Ceridian Dayforce HCM

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Top Rated
990 Ratings
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Score 7.3 out of 100

UKG Pro

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Top Rated
1263 Ratings
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Score 8.4 out of 100

Feature Set Ratings

  • UKG Pro ranks higher in 11 feature sets: Human Resource Management, Payroll Management, Leave and Attendance Management, Employee Self Service, Asset Management, HR Reporting, Onboarding, Performance and Goals, Performance Management, Succession Planning, Recruiting / ATS

Human Resource Management

7.2

Ceridian Dayforce HCM

72%
8.2

UKG Pro

82%
UKG Pro ranks higher in 7/7 features

Employee demographic data

7.5
75%
422 Ratings
8.8
88%
672 Ratings

Employment history

7.8
78%
452 Ratings
8.4
84%
698 Ratings

Job profiles and administration

7.0
70%
443 Ratings
8.4
84%
674 Ratings

Workflow for transfers, promotions, pay raises, etc.

7.5
75%
447 Ratings
8.1
81%
663 Ratings

Organizational charting

6.7
67%
407 Ratings
7.7
77%
587 Ratings

Organization and location management

6.8
68%
446 Ratings
8.0
80%
601 Ratings

Compliance data (COBRA, OSHA, etc.)

6.7
67%
295 Ratings
7.9
79%
473 Ratings

Payroll Management

7.5

Ceridian Dayforce HCM

75%
8.5

UKG Pro

85%
UKG Pro ranks higher in 7/7 features

Pay calculation

8.2
82%
482 Ratings
9.0
90%
654 Ratings

Support for external payroll vendors

6.6
66%
242 Ratings
8.4
84%
303 Ratings

Off-cycle/On-Demand payment

7.7
77%
51 Ratings
8.7
87%
179 Ratings

Benefit plan administration

7.0
70%
387 Ratings
8.0
80%
595 Ratings

Direct deposit files

8.3
83%
468 Ratings
9.0
90%
647 Ratings

Salary revision and increment management

7.7
77%
370 Ratings
8.5
85%
528 Ratings

Reimbursement management

7.1
71%
248 Ratings
8.0
80%
57 Ratings

Leave and Attendance Management

7.7

Ceridian Dayforce HCM

77%
7.8

UKG Pro

78%
UKG Pro ranks higher in 2/3 features

Approval workflow

7.7
77%
414 Ratings
8.0
80%
464 Ratings

Balance details

7.7
77%
427 Ratings
7.8
78%
487 Ratings

Annual carry-forward and encashment

7.7
77%
348 Ratings
7.6
76%
401 Ratings

Employee Self Service

7.5

Ceridian Dayforce HCM

75%
8.6

UKG Pro

86%
UKG Pro ranks higher in 5/5 features

View and generate pay and benefit information

7.9
79%
478 Ratings
8.9
89%
710 Ratings

Update personal information

8.0
80%
488 Ratings
9.0
90%
713 Ratings

View company policy documentation

7.1
71%
332 Ratings
8.7
87%
509 Ratings

Employee recognition

6.4
64%
176 Ratings
7.8
78%
258 Ratings

View job history

7.8
78%
401 Ratings
8.8
88%
697 Ratings

Asset Management

5.1

Ceridian Dayforce HCM

51%
7.2

UKG Pro

72%
UKG Pro ranks higher in 1/1 features

Tracking of all physical assets

5.1
51%
82 Ratings
7.2
72%
174 Ratings

HR Reporting

6.2

Ceridian Dayforce HCM

62%
7.2

UKG Pro

72%
UKG Pro ranks higher in 3/3 features

Report builder

6.4
64%
486 Ratings
7.4
74%
655 Ratings

Pre-built reports

6.5
65%
485 Ratings
7.7
77%
667 Ratings

Ability to combine HR data with external data

5.7
57%
343 Ratings
6.6
66%
452 Ratings

Onboarding

6.7

Ceridian Dayforce HCM

67%
8.3

UKG Pro

83%
UKG Pro ranks higher in 2/2 features

New hire portal

6.6
66%
296 Ratings
8.4
84%
500 Ratings

Manager tracking tools

6.9
69%
264 Ratings
8.2
82%
404 Ratings

Performance and Goals

6.7

Ceridian Dayforce HCM

67%
7.8

UKG Pro

78%
UKG Pro ranks higher in 4/4 features

Corporate goal setting

6.8
68%
163 Ratings
7.9
79%
259 Ratings

Individual goal setting

6.6
66%
178 Ratings
7.9
79%
321 Ratings

Line-of sight-visibility

6.5
65%
153 Ratings
7.6
76%
226 Ratings

Performance tracking

7.1
71%
184 Ratings
7.7
77%
301 Ratings

Performance Management

7.0

Ceridian Dayforce HCM

70%
8.1

UKG Pro

81%
UKG Pro ranks higher in 5/5 features

Performance plans

7.0
70%
190 Ratings
8.1
81%
370 Ratings

Performance improvement plans

7.2
72%
166 Ratings
7.8
78%
290 Ratings

Review status tracking

7.2
72%
195 Ratings
8.2
82%
390 Ratings

Review reminders

6.9
69%
192 Ratings
8.1
81%
355 Ratings

Multiple review frequency

6.9
69%
174 Ratings
8.2
82%
298 Ratings

Succession Planning

6.6

Ceridian Dayforce HCM

66%
7.5

UKG Pro

75%
UKG Pro ranks higher in 4/4 features

Create succession plans/pools

6.4
64%
76 Ratings
7.1
71%
136 Ratings

Candidate ranking

6.3
63%
80 Ratings
7.7
77%
142 Ratings

Candidate search

6.9
69%
84 Ratings
7.7
77%
142 Ratings

Candidate development

6.6
66%
77 Ratings
7.5
75%
135 Ratings

Recruiting / ATS

7.1

Ceridian Dayforce HCM

71%
8.1

UKG Pro

81%
UKG Pro ranks higher in 7/7 features

Job Requisition Management

7.1
71%
224 Ratings
8.1
81%
396 Ratings

Company Website Posting

7.2
72%
219 Ratings
8.7
87%
380 Ratings

Publish to Social Media

6.9
69%
183 Ratings
8.0
80%
301 Ratings

Job Search Site Posting

7.2
72%
212 Ratings
8.3
83%
353 Ratings

Duplicate Candidate Prevention

7.2
72%
179 Ratings
7.5
75%
292 Ratings

Applicant Tracking

6.9
69%
220 Ratings
8.4
84%
380 Ratings

Notifications and Alerts

6.9
69%
215 Ratings
7.9
79%
355 Ratings

Attribute Ratings

  • Ceridian Dayforce is rated higher in 3 areas: Availability, Online Training, Product Scalability
  • UKG Pro is rated higher in 7 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Performance, Support Rating, In-Person Training, Implementation Rating

Likelihood to Recommend

7.2

Ceridian Dayforce HCM

72%
526 Ratings
8.4

UKG Pro

84%
862 Ratings

Likelihood to Renew

8.8

Ceridian Dayforce HCM

88%
77 Ratings
9.7

UKG Pro

97%
189 Ratings

Usability

7.8

Ceridian Dayforce HCM

78%
53 Ratings
7.9

UKG Pro

79%
157 Ratings

Availability

9.9

Ceridian Dayforce HCM

99%
23 Ratings
9.1

UKG Pro

91%
129 Ratings

Performance

5.1

Ceridian Dayforce HCM

51%
25 Ratings
8.4

UKG Pro

84%
479 Ratings

Support Rating

7.0

Ceridian Dayforce HCM

70%
99 Ratings
8.1

UKG Pro

81%
781 Ratings

In-Person Training

7.0

Ceridian Dayforce HCM

70%
11 Ratings
7.9

UKG Pro

79%
84 Ratings

Online Training

8.7

Ceridian Dayforce HCM

87%
17 Ratings
8.3

UKG Pro

83%
197 Ratings

Implementation Rating

6.2

Ceridian Dayforce HCM

62%
72 Ratings
8.4

UKG Pro

84%
152 Ratings

Product Scalability

9.9

Ceridian Dayforce HCM

99%
14 Ratings
9.0

UKG Pro

90%
90 Ratings

Likelihood to Recommend

Ceridian Dayforce HCM

Ceridian Dayforce is one of the large human capital management (HCM) system providers. I would expect most large organizations would have it on their shortlist if evaluating HCM providers. It has a variety of modules in the HR space. Our usage is limited to payroll and benefits for the United States. As an end user, I find it to be fairly intuitive and the integrations with other systems (SuccessFactors, third party benefits providers) in my experience has worked without issue.
Anonymous | TrustRadius Reviewer

UKG Pro

I love that UKG [Pro] is open to new ideas and implementing changes based on client feedback. UKG [Pro] has a very robust reporting and analytic database with BI reporting. [The] platform is setup to handle the full life cycle of employees and is very user-friendly. UKG [Pro] is always upgrading and coming up with new products to enhance [the] user and admin experience.
Tonia Douglas | TrustRadius Reviewer

Pros

Ceridian Dayforce HCM

  • Benefits and Payroll Integration - changes happen in real time.
  • Workflows - still working on creating some but we created some so that when employees make changes, we are notified and that's great so nothing goes unnoticed.
  • Site is easy for employees to navigate and has a 'clean' presentation.
Dana Lyons | TrustRadius Reviewer

UKG Pro

  • People Analytics reporting is great - with the Cognos Analytics background to create all types of reporting; from dashboards to simple reporting
  • Employee Self Service - allowing the employee to own their information and providing helpful space for them to maintain it with the web and mobile app
  • Manager Self Service - putting information in Managers' hands in order to get them to make the best decisions on their personnel. The roles that add the My Team menu allow Managers to see Talent, Job, Compensation, and other information for all their folks and also compare to the rest of the team.
Richard Grossman | TrustRadius Reviewer

Cons

Ceridian Dayforce HCM

  • Benefits functions on HR side, too much manual entry.
  • I know it’s for protection purposes but it gets annoying when you constantly need to input a security code texted to you.
  • Wish the onboarding progress page for managers can automatically update instead of being needed to manually update.
Anonymous | TrustRadius Reviewer

UKG Pro

  • From what I've recently seen, some of the new models of time clocks offered by UKG are not as user-friendly as previous models that will soon no longer be supported. We are still waiting on further info on other options/clocks that won't extend the time it takes our hourly employees to enter new time/projects that they are working on.
Wendy Thompson | TrustRadius Reviewer

Pricing Details

Ceridian Dayforce HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

UKG Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Ceridian Dayforce HCM

Ceridian Dayforce HCM 8.8
Based on 77 answers
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
Priscilla Midkiff | TrustRadius Reviewer

UKG Pro

UKG Pro 9.7
Based on 189 answers
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Bailey Thomas | TrustRadius Reviewer

Usability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.8
Based on 53 answers
I think it's very usable for the employee. I don't think it is as easy for the HR/PR admins - especially if there is an issue. There are so many setup screens that need to be looked at to try to figure out why payroll isn't calculating properly, hours aren't feeding over correctly, or benefits are not calculating properly. For the most part, they can't do their own troubleshooting. The same is true for the managers. Our managers find it cumbersome to go into make any schedule changes after the schedules have been generated.
MariBeth Theusch | TrustRadius Reviewer

UKG Pro

UKG Pro 7.9
Based on 157 answers
There is a lot of functionality that we still have not been able to take advantage of due to getting our system up and running. Customer Service is a little strained at the moment due to the recent M&A's. I expect that things will get better in due time as we become more familiar with the system and customer service improves.
Chanel M Nelson, MHRM | TrustRadius Reviewer

Reliability and Availability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.9
Based on 23 answers
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
Bethann DuBois | TrustRadius Reviewer

UKG Pro

UKG Pro 9.1
Based on 129 answers
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
Juan Osegueda | TrustRadius Reviewer

Performance

Ceridian Dayforce HCM

Ceridian Dayforce HCM 5.1
Based on 25 answers
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Bethann DuBois | TrustRadius Reviewer

UKG Pro

UKG Pro 8.4
Based on 479 answers
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
Christi Wehby | TrustRadius Reviewer

Support Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.0
Based on 99 answers
Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.
Karen Henry | TrustRadius Reviewer

UKG Pro

UKG Pro 8.1
Based on 781 answers
Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.
Jeremy Johnson | TrustRadius Reviewer

In-Person Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.0
Based on 11 answers
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Dr. Anita Martin | TrustRadius Reviewer

UKG Pro

UKG Pro 7.9
Based on 84 answers
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Rachel Russ | TrustRadius Reviewer

Online Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 8.7
Based on 17 answers
The online training has been really good, I can do some online sessions/courses on my own time which is great for time management. The on line class type sessions have been really good too, they provide a great overview with some additional features or where and how to look to make some changes.
Anonymous | TrustRadius Reviewer

UKG Pro

UKG Pro 8.3
Based on 197 answers
I love that it's free and flexible. Some of it could have a little more hands-on and have trainers that can answer different scenarios. If the trainer has not been a user, they may not always be able to relate. In most cases they do a great job at answering questions.
Judy Frank | TrustRadius Reviewer

Implementation Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.2
Based on 72 answers
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Brenda Lebo | TrustRadius Reviewer

UKG Pro

UKG Pro 8.4
Based on 152 answers
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
Jack Klott, SHRM-SCP | TrustRadius Reviewer

Alternatives Considered

Ceridian Dayforce HCM

ADP Workforce Now is the system we used prior and that I still use for other consulting services, and this system falls far inferior to the functionality of Ceridian Dayforce especially in terms of payroll processing and delivery but also in other aspects like benefits, employee profile management, and access permissions.
Anonymous | TrustRadius Reviewer

UKG Pro

UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.
Aaron White | TrustRadius Reviewer

Scalability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.9
Based on 14 answers
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Bethann DuBois | TrustRadius Reviewer

Return on Investment

Ceridian Dayforce HCM

  • There's no paper handling for employee's PTO requests, manager approvals, etc. This is a huge time-saving and hassle-saving aspect of the system.
  • Employees no longer print out their paychecks - it's all on the app. And we pay less for mailing checks all over the place.
  • Employees enroll in their benefits now, which was also a huge time, paper, and cost saving!
  • Employees attest that they received all of their meals and rests via the biometric clocks, so paper doesn't have to be kept - the system tracks that info now.
Jennifer Monson | TrustRadius Reviewer

UKG Pro

  • UKG has many great features that help streamline our processes and help us to better manage our time. We are excited to be adding the case management and file management this year and our hope is this will benefit all departments.
Victoria Tourangeau | TrustRadius Reviewer

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