Certain Event Automation Software vs. Omnify

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Certain Event Automation Software
Score 10.0 out of 10
N/A
Certain is a leading provider of enterprise Event Automation software to Fortune 1000 companies. The vendor’s value proposition is that Certain gives users everything they need to plan events, engage attendees, and achieve sales and marketing results. The vendor says their software helps data-driven marketers and event professionals capture and integrate rich buying signals and attendee insights into omni-channel marketing campaigns to improve sales and marketing results and deliver credible…
$9,990
per year
Omnify
Score 9.3 out of 10
N/A
With Omnify’s Membership Management Software, users can streamline aspects of a business - be it bookings for services, membership management, discounts, or automating recurring payments. Omnify’s suite of functions is designed to not only ease administrative operations but also to enhance customer experience and engagement. The vendor boasts over 5000 facilities in 50+ global locations using Omnify to save time and to give their clients the attention they deserve.
$0
per month
Pricing
Certain Event Automation SoftwareOmnify
Editions & Modules
Be Certain Essential
$9,990
per year
Be Certain Pro
$19,999
per year
Be Certain Enterprise
Contact
Free
$0.00
Upto 2 members
Growth
$79.00
per month Upto 5 members
Accelerate
$199.00
per month Upto 10 members
Scale
$499.00
per month Custom (Starts at 10 members)
Offerings
Pricing Offerings
Certain Event Automation SoftwareOmnify
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Certain Event Automation SoftwareOmnify
Top Pros
Top Cons
Best Alternatives
Certain Event Automation SoftwareOmnify
Small Businesses
Whova
Whova
Score 9.0 out of 10
Kajabi
Kajabi
Score 8.2 out of 10
Medium-sized Companies
Whova
Whova
Score 9.0 out of 10

No answers on this topic

Enterprises
Whova
Whova
Score 9.0 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Certain Event Automation SoftwareOmnify
Likelihood to Recommend
9.0
(2 ratings)
9.3
(14 ratings)
Usability
-
(0 ratings)
8.3
(6 ratings)
Support Rating
-
(0 ratings)
8.3
(6 ratings)
User Testimonials
Certain Event Automation SoftwareOmnify
Likelihood to Recommend
Certain, Inc.
Certain is very well suited for any type of event or tradeshow that require specific fields from registrants and an automated email sequence to keep them engaged. It's less appropriate for one-off events, since setting up those pages can be quite complex if you're used to the types of Eventbrite/Sympla. If you don't really build event pages regularly, I'd recommend a software that's more simple, which should address what you need.
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Omnify Inc.
Shailja Rohillah, of Omnify, went above and beyond to respond quickly and did everything she could to accommodate my needs. Even when the exact thing I wanted, was not an option, Shailija not only found a work around but put the time in herself to address my need.
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Pros
Certain, Inc.
  • Easy to use and create
  • Easy to pull reports once event has been sent to attendees
  • Great way to gather a lot of information
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Omnify Inc.
  • Omnify's customer service during setup is excellent. Very knowledgeable and patient.
  • Omnify's seems infinitely customizable to suit any need.
  • Omnify's web presence is simple to use to make a reservation.
  • Omnify can be customized to include pictures of your business, facility, etc.
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Cons
Certain, Inc.
  • Dashboards: It's quite important for leadership to get a visual of what their event registrants look like (with graphs, for example). Now, Certain does not present a feature to create dashboards, so we have to export their reports and create our dashboards ourselves.
  • UX when setting up an event: Now this can be quite complex, as it's not as easy to use or intuitive. Many different tabs with many different sub-items can present a confusing experience for newcomers when building an event.
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Omnify Inc.
  • We would love to have more specific options for restricting the number of times a client can book a reservation per week.
  • It would be very beneficial for admins to be able to book clients in advance for classes that are not available to the mass clientele yet.
  • We would like to be able to edit client's email addresses. Several of our members have typos in the emails provided, so they aren't receiving confirmation emails and they can't log in, so they have to make new accounts.
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Usability
Certain, Inc.
No answers on this topic
Omnify Inc.
I'd give it a 10 except it didn't always render well on mobile devices, which caused some frustration for users. Otherwise it was easy to use, easy to manage, easy to make it look like "our" site, and very pleasant.
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Support Rating
Certain, Inc.
No answers on this topic
Omnify Inc.
Omnify's customer service has been pretty much always on point. Their chat feature is a great way to keep track of past communications and follow up on recurrent issues, and their response time is most of the times very quick.
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Alternatives Considered
Certain, Inc.
My company selected Certain and continues to use Certain because it is quick, easy, and efficient. We create up to 20 registration links a year and Certain allows us to create templates to copy and create annual event links very fast. I also love that there is someone there to speak to if I ever need assistance
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Omnify Inc.
Before Omnify we used Jumbula. Jumbula made registering families much easier but Omnify has the benefit of auto-renew and auto-pay plus the membership set up in general is something new that Omnify provides. We have also used Formsite in the past but it requires a bit more administrative back end work for our employees than Omnify does.
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Return on Investment
Certain, Inc.
  • Certain helps to deliver a great customer experience, since it facilitates automatic email delivery and your company can keep them connected well before or well after an event.
  • Certain presents a wide variety of reports, which perfectly addresses any request for visibility coming from your organization.
  • Certain's configuration settings are quite complex, so our newcomers are not comfortable using the software at first.
  • In case you need a more visual representation of your audience, Certain, unfortunately, does not generate dashboards.
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Omnify Inc.
  • My ROI is calculated by customer satisfaction and Omnify allowed us to operate three community pools during a pandemic, making those that wanted to use community amenities able to do so in a measured and safe way.
Read full review
ScreenShots

Omnify Screenshots

Screenshot of Supports different kinds of services delivered through a personalized booking siteScreenshot of DashboardScreenshot of Supports exclusive member benefitsScreenshot of Automate recurring paymentScreenshot of Auto-emailsScreenshot of