What users are saying about
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Top Rated
13 Ratings
4 Ratings
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Score 8.2 out of 100

Omnify

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Top Rated
13 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Certain Event Automation Software

Certain is very well suited for any type of event or tradeshow that require specific fields from registrants and an automated email sequence to keep them engaged.It's less appropriate for one-off events, since setting up those pages can be quite complex if you're used to the types of Eventbrite/Sympla. If you don't really build event pages regularly, I'd recommend a software that's more simple, which should address what you need.
Marina Aleixo | TrustRadius Reviewer

Omnify

Shailja Rohillah, of Omnify, went above and beyond to respond quickly and did everything she could to accommodate my needs. Even when the exact thing I wanted, was not an option, Shailija not only found a work around but put the time in herself to address my need.
Jen Weiss | TrustRadius Reviewer

Pros

Certain Event Automation Software

  • Easy to use and create
  • Easy to pull reports once event has been sent to attendees
  • Great way to gather a lot of information
Courtney Bradley | TrustRadius Reviewer

Omnify

  • Omnify's customer service during setup is excellent. Very knowledgeable and patient.
  • Omnify's seems infinitely customizable to suit any need.
  • Omnify's web presence is simple to use to make a reservation.
  • Omnify can be customized to include pictures of your business, facility, etc.
Jeremy Cushman | TrustRadius Reviewer

Cons

Certain Event Automation Software

  • Dashboards: It's quite important for leadership to get a visual of what their event registrants look like (with graphs, for example). Now, Certain does not present a feature to create dashboards, so we have to export their reports and create our dashboards ourselves.
  • UX when setting up an event: Now this can be quite complex, as it's not as easy to use or intuitive. Many different tabs with many different sub-items can present a confusing experience for newcomers when building an event.
Marina Aleixo | TrustRadius Reviewer

Omnify

  • We would love to have more specific options for restricting the number of times a client can book a reservation per week.
  • It would be very beneficial for admins to be able to book clients in advance for classes that are not available to the mass clientele yet.
  • We would like to be able to edit client's email addresses. Several of our members have typos in the emails provided, so they aren't receiving confirmation emails and they can't log in, so they have to make new accounts.
Anonymous | TrustRadius Reviewer

Usability

Certain Event Automation Software

No score
No answers yet
No answers on this topic

Omnify

Omnify 8.3
Based on 6 answers
I'd give it a 10 except it didn't always render well on mobile devices, which caused some frustration for users. Otherwise it was easy to use, easy to manage, easy to make it look like "our" site, and very pleasant.
Kelly Sayre | TrustRadius Reviewer

Support Rating

Certain Event Automation Software

No score
No answers yet
No answers on this topic

Omnify

Omnify 8.3
Based on 6 answers
Omnify's customer service has been pretty much always on point. Their chat feature is a great way to keep track of past communications and follow up on recurrent issues, and their response time is most of the times very quick.
Isabel Artigues | TrustRadius Reviewer

Alternatives Considered

Certain Event Automation Software

My company selected Certain and continues to use Certain because it is quick, easy, and efficient. We create up to 20 registration links a year and Certain allows us to create templates to copy and create annual event links very fast. I also love that there is someone there to speak to if I ever need assistance
Courtney Bradley | TrustRadius Reviewer

Omnify

Before Omnify we used Jumbula. Jumbula made registering families much easier but Omnify has the benefit of auto-renew and auto-pay plus the membership set up in general is something new that Omnify provides. We have also used Formsite in the past but it requires a bit more administrative back end work for our employees than Omnify does.
Willow LeTard | TrustRadius Reviewer

Return on Investment

Certain Event Automation Software

  • Certain helps to deliver a great customer experience, since it facilitates automatic email delivery and your company can keep them connected well before or well after an event.
  • Certain presents a wide variety of reports, which perfectly addresses any request for visibility coming from your organization.
  • Certain's configuration settings are quite complex, so our newcomers are not comfortable using the software at first.
  • In case you need a more visual representation of your audience, Certain, unfortunately, does not generate dashboards.
Marina Aleixo | TrustRadius Reviewer

Omnify

  • My ROI is calculated by customer satisfaction and Omnify allowed us to operate three community pools during a pandemic, making those that wanted to use community amenities able to do so in a measured and safe way.
Jeremy Cushman | TrustRadius Reviewer

Screenshots

Pricing Details

Certain Event Automation Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Certain Event Automation Software Editions & Modules

Additional Pricing Details

Omnify

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Omnify Editions & Modules

Edition
Basic$49.001
Standard$99.001
Standard Extra$149.002
Plus$249.003
  1. for 5 team members per location
  2. for 10 team members per location
  3. for 20 team members per location
Additional Pricing Details
If you have more than 20 team members per location, please reach out to us.

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