Certain Event Automation Software vs Omnify

Likelihood to Recommend

Certain is very well suited for any type of event or tradeshow that require specific fields from registrants and an automated email sequence to keep them engaged.It's less appropriate for one-off events, since setting up those pages can be quite complex if you're used to the types of Eventbrite/Sympla. If you don't really build event pages regularly, I'd recommend a software that's more simple, which should address what you need.

Read full review

Marina Aleixo

Campaigns & Demand Generation Analyst LATAM

ZendeskComputer Software, 1001-5000 employees

View all 2 answers on this topic

Shailja Rohillah, of Omnify, went above and beyond to respond quickly and did everything she could to accommodate my needs. Even when the exact thing I wanted, was not an option, Shailija not only found a work around but put the time in herself to address my need.

Read full review

Jen Weiss

Account Manager

Homeowners Association ServicesReal Estate, 11-50 employees

View all 14 answers on this topic

Pros

Easy to use and create
Easy to pull reports once event has been sent to attendees
Great way to gather a lot of information

Read full review

Courtney Bradley

Meeting Manager

Boggs Chung IncorporatedHospitality, 1-10 employees

View all 2 answers on this topic

Omnify's customer service during setup is excellent. Very knowledgeable and patient.
Omnify's seems infinitely customizable to suit any need.
Omnify's web presence is simple to use to make a reservation.
Omnify can be customized to include pictures of your business, facility, etc.

Read full review

Jeremy Cushman

General Manager

Ashburn Farm HOAReal Estate, 11-50 employees

View all 14 answers on this topic

Cons

Dashboards: It's quite important for leadership to get a visual of what their event registrants look like (with graphs, for example). Now, Certain does not present a feature to create dashboards, so we have to export their reports and create our dashboards ourselves.
UX when setting up an event: Now this can be quite complex, as it's not as easy to use or intuitive. Many different tabs with many different sub-items can present a confusing experience for newcomers when building an event.

Read full review

Marina Aleixo

Campaigns & Demand Generation Analyst LATAM

ZendeskComputer Software, 1001-5000 employees

View all 2 answers on this topic

We would love to have more specific options for restricting the number of times a client can book a reservation per week.
It would be very beneficial for admins to be able to book clients in advance for classes that are not available to the mass clientele yet.
We would like to be able to edit client's email addresses. Several of our members have typos in the emails provided, so they aren't receiving confirmation emails and they can't log in, so they have to make new accounts.

Read full review

Verified User

Supervisor in Other

Recreational Facilities & Services Company, 51-200 employees

View all 14 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

—

Certain Event Automation Software Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Starting Price

$49 for 5 team members per location

Omnify Editions & Modules

Edition

Basic	$49.00¹
Standard	$99.00¹
Standard Extra	$149.00²
Plus	$249.00³

for 5 team members per location
for 10 team members per location
for 20 team members per location

Additional Pricing Details

If you have more than 20 team members per location, please reach out to us.

Usability

No score

No answers yet

No answers on this topic

Omnify 8.3

Based on 6 answers

I'd give it a 10 except it didn't always render well on mobile devices, which caused some frustration for users. Otherwise it was easy to use, easy to manage, easy to make it look like "our" site, and very pleasant.

Read full review

Kelly Sayre

Member

Burlington Tennis ClubHealth, Wellness and Fitness, 1-10 employees

View all 6 answers on this topic

Support Rating

No score

No answers yet

No answers on this topic

Omnify 8.3

Based on 6 answers

Omnify's customer service has been pretty much always on point. Their chat feature is a great way to keep track of past communications and follow up on recurrent issues, and their response time is most of the times very quick.

Read full review

Isabel Artigues

Clinic Director, Student Welfare

IAB HealthHealth, Wellness and Fitness, 1-10 employees

View all 6 answers on this topic

Alternatives Considered

My company selected Certain and continues to use Certain because it is quick, easy, and efficient. We create up to 20 registration links a year and Certain allows us to create templates to copy and create annual event links very fast. I also love that there is someone there to speak to if I ever need assistance

Read full review

Courtney Bradley

Meeting Manager

Boggs Chung IncorporatedHospitality, 1-10 employees

View all 2 answers on this topic

Before Omnify we used Jumbula. Jumbula made registering families much easier but Omnify has the benefit of auto-renew and auto-pay plus the membership set up in general is something new that Omnify provides. We have also used Formsite in the past but it requires a bit more administrative back end work for our employees than Omnify does.

Read full review

Willow LeTard

Head Coach

Learners Chess AcademyEducation Management, 1-10 employees

View all 14 answers on this topic

Return on Investment

Certain helps to deliver a great customer experience, since it facilitates automatic email delivery and your company can keep them connected well before or well after an event.
Certain presents a wide variety of reports, which perfectly addresses any request for visibility coming from your organization.
Certain's configuration settings are quite complex, so our newcomers are not comfortable using the software at first.
In case you need a more visual representation of your audience, Certain, unfortunately, does not generate dashboards.

Read full review

Marina Aleixo

Campaigns & Demand Generation Analyst LATAM

ZendeskComputer Software, 1001-5000 employees

View all 2 answers on this topic

My ROI is calculated by customer satisfaction and Omnify allowed us to operate three community pools during a pandemic, making those that wanted to use community amenities able to do so in a measured and safe way.

Read full review

Jeremy Cushman

General Manager

Ashburn Farm HOAReal Estate, 11-50 employees

View all 14 answers on this topic

Certain Event Automation Software vs Omnify