TrustRadius

Change Healthcare, from Optum vs. Epic MyChart

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Change Healthcare, from Optum
Score 7.0 out of 10
N/A
Change Healthcare (formerly Emdeon) provides end-to-end revenue cycle management software solution for physician practices, labs, home health, medical billing services and other providers wanting to simplify workflows, reduce denials, optimize revenue, and improve patient engagement.N/A
MyChart
Score 8.0 out of 10
N/A
Epic software offers MyChart, a patient portal for sharing health records and information, guidance, or communicating, as well as patient scheduling.N/A
Pricing
Change Healthcare, from OptumEpic MyChart
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Change Healthcare, from OptumMyChart
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Change Healthcare, from OptumEpic MyChart
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Change Healthcare, from OptumEpic MyChart
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Score 8.7 out of 10

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Medium-sized Companies
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Sage Intacct
Score 8.7 out of 10

No answers on this topic

Enterprises
Zuora
Zuora
Score 6.2 out of 10

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User Ratings
Change Healthcare, from OptumEpic MyChart
Likelihood to Recommend
-
(0 ratings)
9.8
(6 ratings)
User Testimonials
Change Healthcare, from OptumEpic MyChart
Likelihood to Recommend
Optum
No answers on this topic
Epic
Before using Epic MyChart as a company we would contact our customers to inform them of results or appointments. With Epic My Chart, this has saved valuable resources as customers can now access their results on the app interface. This is very smooth and effective. We can now send direct marketing to them and generally keep them well informed.
NB
Nathan Brown
Sales Manager
Read full review
Pros
Optum
No answers on this topic
Epic
  • Collecting payments for bills
  • Providing patient data for analysis
  • Continuous updates of their UI
  • Integrating different tools like virtual visits, SmartExam
Verified User
Anonymous
Read full review
Cons
Optum
No answers on this topic
Epic
  • Slow communication form for private messaging, could add a live chat feature option.
  • Better organization to have my chart of multiple companies flow seamlessly on the patient/individual side. A lot of times they have to create multiple accounts, one person provider.
  • Being able to use the app outside of the US allows more access and freedom-range for those that travel or work internationally.
Verified User
Anonymous
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Alternatives Considered
Optum
No answers on this topic
Epic
More market share, so people are more used to Epic MyChart.
Verified User
Anonymous
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Return on Investment
Optum
No answers on this topic
Epic
  • It allows me to better decision about my health
  • It allows me to show my medical records to friends and family that are in the medical field
  • Makes it easy to have one location for all medical records
Verified User
Anonymous
Read full review
ScreenShots