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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chatter (discontinued)

    Score9.3 out of 10
    N/AChatter was a collaboration platform with integration into the business process and the ability to conduct actions like approving expense reports and creating support cases from the activity feed itself. It was acquired by Salesforce and is currently discontinued.N/A

    Nuclino

    Score7.1 out of 10
    N/ANuclino is a unified workspace where teams can organize knowledge, manage projects, and share ideas. Progress can be tracked in a Kanban board, work structured in a hierarchical list, or data organized in a visual graph — Nuclino adapts to a team's workflow. Presented as simple and lightweight by design, Nuclino focuses on the essentials, doing away with clunky menus and rarely-used settings, to minimize the learning curve for new users. Teams from across the globe can use Nuclino…

    $0

    Pricing
    Chatter (discontinued)Nuclino
    Editions & Modules
    No answers on this topic
    Free
    $0
    per month per user
    Starter
    $8
    per month per user
    Business
    $12
    per month per user
    Offerings
    Pricing Offerings
    Chatter (discontinued)Nuclino
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Nuclino offers a free plan for up to 50 items and 2GB total storage. Commercial plans support unlimited items, advanced features, and 10GB storage per user. 25% discount for annual pricing.
    More Pricing Information
    Community Pulse
    Chatter (discontinued)Nuclino
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Nuclino
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    19 Answers
    100%
    Would buy again
    13 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    15 Answers
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    81%
    Happy with the feature set
    17 Answers
    92%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    11 Answers
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    100%
    Implementation went as expected
    11 Answers
    Features
    Chatter (discontinued)Nuclino
    Project Management
    Comparison of Project Management features of Chatter (discontinued) and Nuclino
    Feature
    Chatter (discontinued)
    8.3
    52 Ratings
    7% above category average
    Nuclino
    8.4
    13 Ratings
    8% above category average
    Task Management8.836 Ratings7.99 Ratings
    Gantt Charts8.019 Ratings8.01 Ratings
    Scheduling7.930 Ratings9.01 Ratings
    Workflow Automation8.932 Ratings10.01 Ratings
    Mobile Access8.049 Ratings8.010 Ratings
    Search7.944 Ratings8.012 Ratings
    Visual planning tools8.833 Ratings7.611 Ratings
    Communication
    Comparison of Communication features of Chatter (discontinued) and Nuclino
    Feature
    Chatter (discontinued)
    8.4
    54 Ratings
    5% above category average
    Nuclino
    8.4
    12 Ratings
    5% above category average
    Chat9.050 Ratings8.01 Ratings
    Notifications7.153 Ratings7.79 Ratings
    Discussions8.151 Ratings8.08 Ratings
    Surveys8.034 Ratings9.01 Ratings
    Internal knowledgebase8.036 Ratings8.512 Ratings
    Integrates with GoToMeeting9.013 Ratings9.01 Ratings
    Integrates with Gmail and Google Hangouts8.920 Ratings9.01 Ratings
    Integrates with Outlook9.023 Ratings8.01 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Chatter (discontinued) and Nuclino
    Feature
    Chatter (discontinued)
    8.5
    48 Ratings
    5% above category average
    Nuclino
    7.3
    12 Ratings
    10% below category average
    Versioning8.828 Ratings7.19 Ratings
    Video files8.833 Ratings7.37 Ratings
    Audio files7.930 Ratings7.56 Ratings
    Document collaboration8.941 Ratings10.010 Ratings
    Access control8.034 Ratings2.210 Ratings
    Advanced security features8.929 Ratings8.03 Ratings
    Integrates with Google Drive9.018 Ratings8.22 Ratings
    Device sync8.027 Ratings8.19 Ratings
    Best Alternatives
    Chatter (discontinued)Nuclino
    Small Businesses
    Flock
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chatter (discontinued)Nuclino
    Likelihood to Recommend
    9.0
    (56 ratings)
    7.1
    (13 ratings)
    Likelihood to Renew
    8.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    7.3
    (7 ratings)
    8.2
    (9 ratings)
    Support Rating
    7.6
    (27 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Chatter (discontinued)Nuclino
    Likelihood to Recommend
    Discontinued Products
    [Chatter] is the tool that makes our relations
    stronger. It provides advanced ways of communication. I have trained my many
    team members because of the easy features and functions of this tool, It is very user-friendly. Give it a try if you want to improve your relations with your
    customers. It will surely enhance the productivity of your organization.
    Incentivized
    Read full review
    Nuclino
    For game design - Perfect for personal notes, recipes, snippets - Perfect for storing some organized data (for example, links to resources) - Perfect for a content playground powered by AI - Very good for diagrams - Very good. Don't know any bad examples. Tool really great. Rich functionality. Especially love different views (table, graph).
    Read full review
    Pros
    Discontinued Products
    • Chatter provides us with a live internal conversation for all to see without the noise that other mediums have i.e. e-mail.
    • One of the main features that really works well is the 'Groups' that you can join. We have multiple groups set up to not only distribute procedural changes and communicate news etc, but also have conversations around upcoming tasks in the months ahead.
    • Chatter works really well in instances where we need to look over historical conversations that have been had and the sentiment of those conversations with our shareholders, often using hashtags.
    Incentivized
    Read full review
    Nuclino
    • The system is extremely fast. The application loads and displays data in milliseconds. This makes the system easy to work with.
    • It's also easy to edit documentation and information, as information can be editing directly without the use of an "edit" button.
    • Pricing: Loading speed, ease of use and quick editing are its main advantage that makes it stand out from competitors. Having said that, the pricing is very good as well.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Groups does not have the private messaging functionality. Since most collaboration takes place in Groups, private messaging would allow for relevant conversations to be contained and not reside separately.
    • On a Group index page, there are two boxes for Information and Description. These content types seem redundant. You could replace both with a content type called About the Group. There could also be another box listing the Owners for quick reference.
    • On the main index page, the newsfeed has the same look and feel of most social platforms like Facebook, LinkedIn, Jive, IBM Connections, SharePoint. There could be an alternate display of tiles that shows People you interact with most frequently, Files you access most often, most recent Topics, etc. The display could be something like Delve in Microsoft Office 365.
    • On the main index page in the right rail, it would be useful to have the ability to incorporate RSS feeds to gather outside content. Many departments heavily leverage RSS feeds to compile competitive intelligence and cultivate general awareness.
    • For user profiles, can we combine Feed and Overview into one consolidated view? It would save users a click to find relevant information about the person. Also, the Contact module should also have the person's phone number for convenience.
    • The Files feature does not allow for real-time, concurrent document editing. You have to download the document, make your edits, save, and then upload a new version, which only allows for one editor at a time.
    Incentivized
    Read full review
    Nuclino
    • switching overe workspaces is bit tedious at the moment
    • more granular control over what users can edit inside workspace -> specific items or any item under a specific collection
    • currently its not clear who edited an item last -> footer that updates each time item has been edited and by whom
    • support for smartsheets. only because we use them ;)
    • on prem version? (easier to sell this to my boss)
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Chatter can fulfill at least 85-90% of our business requirements in an easy-to-use platform. Usability is a key requirement and we have had our share of bad usability experiences. In our experience, even the most novice users were able to pick up Chatter in a relatively short amount of time with little/no assistance.
    Incentivized
    Read full review
    Nuclino
    No answers on this topic
    Usability
    Discontinued Products
    It is easy to use but the impact of it feels like it is a bit antiquated. It does not feel collaborative and real time. Chatter is more akin to email versus Slack or Hangouts where it feels like problems are being solved as you are communicating.
    Incentivized
    Read full review
    Nuclino
    It has a very clean UI for me, the multiple views are so so useful, we can collaborate freely, and fast. This app helped us to grow because now we are giving our time more on generating ideas and of course getting more projects and clients giving real ROI instead of focusing on organizing files. But just like all apps out there, it has some room for improvement
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    If I ever came to a situation where i needed help they do a very good job of getting back to us quickly to explain our error or why we are not seeing something. The support is quick to help provide groups or teams if you seek. Fortunately it is user friendly so I rarely need support
    Incentivized
    Read full review
    Nuclino
    My team has an individual dedicated to content management and Nuclino is one of her job descriptions. It's nice knowing she is able to handle any issues that arise before we even realize they exist. We haven't had any technical issues since implementation so that's been a very pleasant experience.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Skype is used more for audio calls. Chatter is used to track updates on items of interest in Salesforce. Chatter is deeply integrated with other Salesforce products. No other competing products come close. Slack is a traditional project management tool. So it does not compete with Chatter. Because of its close integration with Salesforce, it is a unique tool for Salesforce users.
    Incentivized
    Read full review
    Nuclino
    Nuclino is the clear winner when it comes to ease of use for both the administrator and user. Less setup time and less "training" time. The streamlined interface is quick and intuitive to learn and is not cluttered as compared to Confluence. Every tool you need to use to create a page or administer the workspace is available immediately on screen or by right-clicking. In contrast, Confluence buries many tools in administrative interfaces and only allows use of some features once you make several clicks to include a "macro" or "plug-in". We use both tools and I get complaints constantly from my team about how complicated Confluence can get just to author a quick page.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Chatter has closed deals faster, and brought us in revenue at a quicker rate in turn.
    • Chatter has left some things undone simply because people didn't see it and it has cost us a few deals.
    • Overall, Chatter has brought us a cleaner, more efficient Salesforce process and brought in revenue because of organization.
    Incentivized
    Read full review
    Nuclino
    • We're able to more quickly develop processes and try things out
    • Our internal how-to guides are a real time saver, especially when paired with AI search
    • It's easier to collaborate on lightweight documents
    • Software architectures are easier to find and document
    Read full review
    ScreenShots

    Nuclino Screenshots

    Screenshot of a company wiki created in NuclinoScreenshot of the interface to manage projects and plan sprintsScreenshot of a knowledge graph