Cisco Business Edition 7000 (discontinued) vs. Zimbra Email & Collaboration

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
N/A
Cisco Business Edition 7000 was a collaboration and universal communication, VOIP / telephony, conferencing and messaging platform for enterprises of 1000 to 5000 employees. It has been discontinued, and is superseded by functionality found in Webex Calling.N/A
Zimbra Email & Collaboration
Score 7.5 out of 10
N/A
Zimbra offers social collaboration software.N/A
Pricing
Cisco Business Edition 7000 (discontinued)Zimbra Email & Collaboration
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Business Edition 7000 (discontinued)Zimbra Email & Collaboration
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Business Edition 7000 (discontinued)Zimbra Email & Collaboration
Top Pros
Top Cons
Features
Cisco Business Edition 7000 (discontinued)Zimbra Email & Collaboration
Project Management
Comparison of Project Management features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
7.3
10 Ratings
7% below category average
Zimbra Email & Collaboration
9.0
6 Ratings
14% above category average
Task Management7.810 Ratings9.86 Ratings
Gantt Charts7.18 Ratings8.13 Ratings
Scheduling7.08 Ratings9.85 Ratings
Workflow Automation8.18 Ratings7.23 Ratings
Mobile Access7.510 Ratings9.76 Ratings
Search6.78 Ratings9.86 Ratings
Visual planning tools7.26 Ratings8.53 Ratings
Communication
Comparison of Communication features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
7.2
10 Ratings
11% below category average
Zimbra Email & Collaboration
7.6
8 Ratings
5% below category average
Chat6.39 Ratings7.07 Ratings
Notifications7.49 Ratings8.07 Ratings
Discussions7.39 Ratings7.46 Ratings
Surveys8.37 Ratings7.72 Ratings
Internal knowledgebase7.49 Ratings7.73 Ratings
Integrates with GoToMeeting7.25 Ratings7.63 Ratings
Integrates with Gmail and Google Hangouts7.06 Ratings8.04 Ratings
Integrates with Outlook6.57 Ratings7.53 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
7.6
10 Ratings
7% below category average
Zimbra Email & Collaboration
7.5
9 Ratings
8% below category average
Versioning6.68 Ratings7.08 Ratings
Video files9.76 Ratings7.08 Ratings
Audio files8.28 Ratings7.08 Ratings
Document collaboration6.79 Ratings7.08 Ratings
Access control7.48 Ratings8.75 Ratings
Advanced security features8.510 Ratings9.76 Ratings
Integrates with Google Drive8.94 Ratings6.62 Ratings
Device sync4.98 Ratings6.64 Ratings
Best Alternatives
Cisco Business Edition 7000 (discontinued)Zimbra Email & Collaboration
Small Businesses
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Score 9.8 out of 10
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Score 9.8 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
HCL Connections
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Score 9.0 out of 10
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Score 9.0 out of 10
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User Ratings
Cisco Business Edition 7000 (discontinued)Zimbra Email & Collaboration
Likelihood to Recommend
8.5
(11 ratings)
7.0
(9 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Cisco Business Edition 7000 (discontinued)Zimbra Email & Collaboration
Likelihood to Recommend
Discontinued Products
Cisco business edition are well suited for the environment where we need regular communication as they are easy to dial and has got great features. The product is well suited for both small business and large enterprises. Speed dial, good voice quality are key features of Cisco phones. They are not well suited in scenarios where we do not have LAN connectivity or internet. Sometimes we may face latency and jitteriness which is not good.
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Synacor
Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
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Pros
Discontinued Products
  • The platform supports up to 5,000 users connected at the same time in voice and video calls.
  • Everything is virtually deployed on Cisco servers with reliability.
  • Intuitive configuration and user-friendly web interface.
  • It has several types of IP phones and is compatible with legacy and multi-brand hardware with SIP protocol.
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Synacor
  • Filter emails with specific information required.
  • Very good storage capacity.
  • Has a mobile version and another web.
  • It has a friendly and modern graphic interface.
  • It is compatible with all operating systems.
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Cons
Discontinued Products
  • More cloud based services need to be added to the default service package.
  • Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
  • It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
  • Call recording should be also built in.
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Synacor
  • The password change is not activated when you access by IMAP, Pop3 or Exchange sync. You have to know that the password change is required and you must go to the website to do so.
  • The management of mail rules should have more checking options.
  • There should be more applications compatible with Zimbra, the ones that appear in the Zimlets.
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Implementation Rating
Discontinued Products
No answers on this topic
Synacor
Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
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Alternatives Considered
Discontinued Products
I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.
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Synacor
We selected Zimbra because it has a lower cost in the market, offers more development features for its open source, has a very easy to use interface and adjusts to the needs of the company.
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Return on Investment
Discontinued Products
  • It has allowed for mostly smooth communication from department to department/office to office.
  • It allows for saved phone # / last contact to appear quickly.
  • It has allowed for safety warnings/announcements to emerge all across every office so that everyone within the organization is on the same page about events when they occur.
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Synacor
  • Since all of our ROI studies and strategies are performed at the corporate level, I'm really not sure what positive or negative impacts Zimbra has had on our overall business objectives. I can say that at least one positive impact it has on my business objectives, in the medical record department, is the ability to be as paperless as possible.
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ScreenShots

Zimbra Email & Collaboration Screenshots

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