What users are saying about
46 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 46 reviews and ratings
35 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 35 reviews and ratings
Feature Set Ratings
- Zimbra Email & Collaboration ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management
Project Management
6.8
Cisco Business Edition 7000
68%
8.7
Zimbra Email & Collaboration
87%
Zimbra Email & Collaboration ranks higher in 7/7 features
Zimbra Email & Collaboration ranks higher in 7/7 features
Task Management
7.4
74%
8 Ratings
8.0
80%
7 Ratings
Gantt Charts
7.1
71%
6 Ratings
8.0
80%
4 Ratings
Scheduling
7.2
72%
6 Ratings
9.0
90%
6 Ratings
Workflow Automation
7.2
72%
6 Ratings
8.0
80%
4 Ratings
Mobile Access
6.2
62%
8 Ratings
10.0
100%
7 Ratings
Search
6.8
68%
6 Ratings
10.0
100%
7 Ratings
Visual planning tools
6.0
60%
5 Ratings
8.0
80%
4 Ratings
Communication
6.0
Cisco Business Edition 7000
60%
8.1
Zimbra Email & Collaboration
81%
Zimbra Email & Collaboration ranks higher in 8/8 features
Zimbra Email & Collaboration ranks higher in 8/8 features
Chat
6.2
62%
7 Ratings
8.0
80%
7 Ratings
Notifications
6.4
64%
7 Ratings
8.0
80%
7 Ratings
Discussions
5.7
57%
7 Ratings
8.0
80%
7 Ratings
Surveys
6.3
63%
6 Ratings
7.0
70%
3 Ratings
Internal knowledgebase
6.2
62%
7 Ratings
8.9
89%
4 Ratings
Integrates with GoToMeeting
5.4
54%
4 Ratings
8.0
80%
4 Ratings
Integrates with Gmail and Google Hangouts
5.2
52%
5 Ratings
8.0
80%
5 Ratings
Integrates with Outlook
6.4
64%
6 Ratings
8.9
89%
4 Ratings
File Sharing & Management
6.4
Cisco Business Edition 7000
64%
8.6
Zimbra Email & Collaboration
86%
Zimbra Email & Collaboration ranks higher in 8/8 features
Zimbra Email & Collaboration ranks higher in 8/8 features
Versioning
5.6
56%
6 Ratings
8.5
85%
8 Ratings
Video files
6.9
69%
6 Ratings
8.5
85%
8 Ratings
Audio files
7.4
74%
7 Ratings
8.5
85%
8 Ratings
Document collaboration
6.4
64%
8 Ratings
9.5
95%
8 Ratings
Access control
5.9
59%
6 Ratings
8.0
80%
6 Ratings
Advanced security features
7.0
70%
8 Ratings
8.0
80%
7 Ratings
Integrates with Google Drive
5.1
51%
4 Ratings
8.9
89%
3 Ratings
Device sync
6.9
69%
6 Ratings
8.9
89%
5 Ratings
Attribute Ratings
- Zimbra Email & Collaboration is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.0
Cisco Business Edition 7000
80%
9 Ratings
8.5
Zimbra Email & Collaboration
85%
9 Ratings
Support Rating
Cisco Business Edition 7000
N/A
0 Ratings
10.0
Zimbra Email & Collaboration
100%
2 Ratings
Implementation Rating
Cisco Business Edition 7000
N/A
0 Ratings
8.0
Zimbra Email & Collaboration
80%
2 Ratings
Likelihood to Recommend
Cisco Business Edition 7000
It supports around 8 to 10 collaboration applications. It's [cost-effective] considering [one-time] deployment.Helps in increasing productivity. Easy to deploy and manage platform.
Assistant Manager - Products and Solutions
Commedia Solutions Pvt LtdTelecommunications, 51-200 employees
Zimbra Email & Collaboration
Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
Information Security Officer
SUNY New PaltzHigher Education, 1001-5000 employees
Pros
Cisco Business Edition 7000
- All in one platform that includes all the Cisco UC services in one appliance.
- All the services are ready to use and preconfigured.
- Tools available improve productivity and user experience.

Verified User
Paraprofessional in Social Media
Education Management Company, 5001-10,000 employeesZimbra Email & Collaboration
- Filter emails with specific information required.
- Very good storage capacity.
- Has a mobile version and another web.
- It has a friendly and modern graphic interface.
- It is compatible with all operating systems.
Account Executive
TIGO COLOMBIATelecommunications, 5001-10,000 employees
Cons
Cisco Business Edition 7000
- More cloud based services need to be added to the default service package.
- Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
- It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
- Call recording should be also built in.

Verified User
Paraprofessional in Social Media
Education Management Company, 5001-10,000 employeesZimbra Email & Collaboration
- The password change is not activated when you access by IMAP, Pop3 or Exchange sync. You have to know that the password change is required and you must go to the website to do so.
- The management of mail rules should have more checking options.
- There should be more applications compatible with Zimbra, the ones that appear in the Zimlets.
Coordinador de desarrollo de software
Ingeniería de Consulta IncostasOil & Energy, 51-200 employees
Pricing Details
Cisco Business Edition 7000
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Zimbra Email & Collaboration
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Zimbra Email & Collaboration
Zimbra Email & Collaboration 10.0
Based on 2 answers
It just works very well, solid solution for the deployment of communication, mail and messaging services that are agile and simple to use.
Analista de Proyectos
Cyberline SRLTelecommunications, 51-200 employees
Implementation Rating
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Zimbra Email & Collaboration
Zimbra Email & Collaboration 8.0
Based on 2 answers
Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
Information Security Officer
SUNY New PaltzHigher Education, 1001-5000 employees
Alternatives Considered
Cisco Business Edition 7000
I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.

Verified User
Consultant in Information Technology
Telecommunications Company, 10,001+ employeesZimbra Email & Collaboration
We selected Zimbra because it has a lower cost in the market, offers more development features for its open source, has a very easy to use interface and adjusts to the needs of the company.
Coordinador de Proyectos
IC CORPORATION VENEZUELATelecommunications, 11-50 employees
Return on Investment
Cisco Business Edition 7000
- We were able to sell it to many customers and has proved beneficial always.
- Less number of complaints.
- Amazing support from Cisco TAC.
Senior Build & Design Consultant
BTTelecommunications, 10,001+ employees
Zimbra Email & Collaboration
- Since all of our ROI studies and strategies are performed at the corporate level, I'm really not sure what positive or negative impacts Zimbra has had on our overall business objectives. I can say that at least one positive impact it has on my business objectives, in the medical record department, is the ability to be as paperless as possible.
Health Information Manager
Peak ResourcesHospital & Health Care, 501-1000 employees