17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100
64 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100

Feature Set Ratings

    Secure Email Gateway

    7.3

    Cisco Cloud Email Security

    73%

    Zix Email Threat Protection

    Feature Set Not Supported
    N/A
    Cisco Cloud Email Security ranks higher in 7/7 features

    Anti-malware

    8.2
    82%
    3 Ratings
    N/A
    0 Ratings

    Cusomizability

    5.6
    56%
    3 Ratings
    N/A
    0 Ratings

    Data Loss Protection

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Threat Detection

    8.2
    82%
    3 Ratings
    N/A
    0 Ratings

    Sandboxing

    6.5
    65%
    3 Ratings
    N/A
    0 Ratings

    End-to-End Encryption

    7.3
    73%
    3 Ratings
    N/A
    0 Ratings

    Management Tools

    7.1
    71%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Zix Email Threat Protection is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    7.4

    Cisco Cloud Email Security

    74%
    5 Ratings
    9.8

    Zix Email Threat Protection

    98%
    24 Ratings

    Likelihood to Renew

    Cisco Cloud Email Security

    N/A
    0 Ratings
    10.0

    Zix Email Threat Protection

    100%
    1 Rating

    Usability

    9.1

    Cisco Cloud Email Security

    91%
    1 Rating
    9.7

    Zix Email Threat Protection

    97%
    24 Ratings

    Support Rating

    8.3

    Cisco Cloud Email Security

    83%
    3 Ratings
    9.0

    Zix Email Threat Protection

    90%
    4 Ratings

    Likelihood to Recommend

    Cisco Cloud Email Security

    We have multiple locations (both official and non-official/remote work location/work from home sections) that heavily benefit from the protection that Cisco Cloud Email Security provides. We are confident that in the case the local effects this pandemic is further prolonged in certain areas ([lock downs], quarantines, and so on), we can easily (and prefer) and safely allow our people to continue working from the comfort, and security of their chosen location.
    Anonymous | TrustRadius Reviewer

    Zix Email Threat Protection

    Recently a malicious email came through (direct email from a breached iCloud account pretending to be our president) - the email appeared by all points to be legitimate, but went to several former employees and several unrelated employees. Once caught, I was able to retract the message from all mailboxes and distribution lists with one click. This is much more effective than other systems with no retraction, and your only option is to send an email to all that received the previous email asking them to delete, or using PowerShell commands.
    Anonymous | TrustRadius Reviewer

    Pros

    Cisco Cloud Email Security

    • Advanced malware protection.
    • Integration with Office365.
    Anonymous | TrustRadius Reviewer

    Zix Email Threat Protection

    • Makes it easy for those receiving emails to create an account and retrieve the email.
    • Peace of mind knowing emails are secure, and can be tracked.
    • Monitoring inbound email threats is easy.
    • Support has been very quick resolving or explaining support tickets I've created.
    Dane Spoelker | TrustRadius Reviewer

    Cons

    Cisco Cloud Email Security

    • On certain client machines, we found that the software prevented the opening of innocuous email attachments flagging them as potentially harmful.
    • Emails with large attachment sizes can sometimes slow down the email loading process.
    Anonymous | TrustRadius Reviewer

    Zix Email Threat Protection

    • Ease of use. Other competitors platform is WAY easier to use and customize.
    • You have to cover THE ENTIRE ORGANIZATION with coverage, even though only a handful will need to use email encryption
    • The Zix Protect platform is a complete joke to customize and use.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Cisco Cloud Email Security

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Zix Email Threat Protection

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Cisco Cloud Email Security

    No score
    No answers yet
    No answers on this topic

    Zix Email Threat Protection

    Zix Email Threat Protection 10.0
    Based on 1 answer
    It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
    Anonymous | TrustRadius Reviewer

    Usability

    Cisco Cloud Email Security

    Cisco Cloud Email Security 9.1
    Based on 1 answer
    It's an essential component of of security in general, making the usability 10/10 for us given that as I've previously mentioned, most (if not all) of our workers are currently remote.

    With this massive increase in "remote" locations, entails a massive increase in possible points of breach, hence, additional security is a must!
    Anonymous | TrustRadius Reviewer

    Zix Email Threat Protection

    Zix Email Threat Protection 9.7
    Based on 24 answers
    Zix gets a perfect 10 out of 10. End users can just work. With our previous solution, staff would have to determine if a message had sensitive information and then send it securely. Zix scans each message and ensures that the message does not fail into one of the pre-defined rulesets.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Cisco Cloud Email Security

    Cisco Cloud Email Security 8.3
    Based on 3 answers
    Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.
    Anonymous | TrustRadius Reviewer

    Zix Email Threat Protection

    Zix Email Threat Protection 9.0
    Based on 4 answers
    Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.
    Robert Paul | TrustRadius Reviewer

    Alternatives Considered

    Cisco Cloud Email Security

    Cisco was at least better than or equal to the others but within our budget. It provided all of the services of anti-spam, content filtering, anti-virus, DLP, encrypted email service, scalability, and more than the others. Cisco name and reputation were also key in our decision.
    Randy Zuehlke | TrustRadius Reviewer

    Zix Email Threat Protection

    Even though employees are highly skeptical and apprehensive to use the product, I try to trust that the Zix scanning is doing its job and protecting what it needs to. I certainly worry about it on a regular basis though.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Cisco Cloud Email Security

    • Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
    • Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
    • Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.
    Wouter Hindriks | TrustRadius Reviewer

    Zix Email Threat Protection

    • I take our responsibility to protect our clients info seriously and Zix has taken a load of worry off of my shoulders.
    • Zix bolsters our image and shows folks we're serious about their privacy.
    • It not only helps me but helps me rest assured that all of my agents clients are protected.
    Parrish Peachee | TrustRadius Reviewer

    Add comparison