Cisco Identity Services Engine (ISE)
Top Rated
42 Ratings
Demo Page
FireEye Security Suite
21 Ratings

Cisco Identity Services Engine (ISE)

Top Rated
42 Ratings
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Score 8.8 out of 100

Based on 42 reviews and ratings

Demo Page

FireEye Security Suite

21 Ratings
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Score 7.9 out of 100

Based on 21 reviews and ratings

Attribute Ratings

  • FireEye Security Suite is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.8

Cisco Identity Services Engine (ISE)

88%
18 Ratings
9.0

FireEye Security Suite

90%
3 Ratings

Usability

7.3

Cisco Identity Services Engine (ISE)

73%
2 Ratings

FireEye Security Suite

N/A
0 Ratings

Support Rating

5.9

Cisco Identity Services Engine (ISE)

59%
8 Ratings

FireEye Security Suite

N/A
0 Ratings

Likelihood to Recommend

Cisco Identity Services Engine (ISE)

Overall, management is not terrible if you have a stable network that is not overly complex. If you don't, this product will take considerable time to plan for an effective solution. I will say support is not very helpful, so if you need assistance after the initial sales rep assisted setup, good luck and be prepared to spend hours on the phone.

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Anonymous | TrustRadius Reviewer
Verified User
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FireEye Security Suite

FireEye is the obvious solution if a company is having trouble with threats getting in via mail attachments. We use Office 365 and initially subscribed to their attachment scanning product. Users immediately started complaining it would take a minimum of 3 minutes and sometimes as long as 12 hours to receive their attachments. This rate of time was unacceptable. So we did a POC with FireEye and immediately saw that attachments were processed on average in 30 seconds but at the most, around 1.5 minutes. We were convinced after that.

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Anonymous | TrustRadius Reviewer
Verified User
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Pros

Cisco Identity Services Engine (ISE)

  • Manage high-privilege access to communications equipment. It allows to be granular in the permissions, to have it integrated with the LDAP users and, most importantly, to audit what tasks each user performed.
  • Profile users and devices and assign privileges and access levels based on that combination. It greatly improves the user experience, since it does not depend on the network it is in, but on the access levels it has depending on the device. It also allows self-managed guest access with approval flow, which is essential for our business.
  • It has also allowed us to automate actions based on findings from StealWatch, Umbrella, AMP, etc.

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Sebastián Sarasate | TrustRadius Reviewer
Sebastián Sarasate
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FireEye Security Suite

  • Deployment is fast and efficient with multiple architectural models.
  • Fireeye support has been great, quickly responding to issues and remaining very helpful.
  • The information afforded through NX, HX, and EX greatly improve our ability to triage and respond to threats of all sizes.

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Anonymous | TrustRadius Reviewer
Verified User
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Cons

Cisco Identity Services Engine (ISE)

  • ISE could really make improvements on software updates and patches. The updates and patches typically take a very long time to install.
  • ISE could improve some of its technical documentation on how to implement certain features that ISE can offer.

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Anonymous | TrustRadius Reviewer
Verified User
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FireEye Security Suite

  • Hard to configure
  • Needs more tools to analyze incidents
  • All modules need to be connected to each other

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Anonymous | TrustRadius Reviewer
Verified User
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Pricing Details

Cisco Identity Services Engine (ISE)

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

—

FireEye Security Suite

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

—

Usability

Cisco Identity Services Engine (ISE)

Cisco Identity Services Engine (ISE) 7.3
Based on 2 answers
For us the solution is very easily useable on its own. Perhaps that has to do because we started using ISE in the 1.2 days and have seen it grow during the years. Policy creation, etc. is all very visible and thus easy to use. Deployment of multiple nodes is also incredibly easy and flexible. You can easily add or remove nodes as you wish.

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Anonymous | TrustRadius Reviewer
Verified User
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FireEye Security Suite

No score
No answers yet
No answers on this topic

Support Rating

Cisco Identity Services Engine (ISE)

Cisco Identity Services Engine (ISE) 5.9
Based on 8 answers
Cisco support is second to none, both in terms of how you access support but also the knowledge of the individual support teams. If you focus on one technology and provide "manufacturer support" then you can rest assured that you are accessing Cisco's top individuals.I feel like this is a USP for Cisco support.

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Simon Watkins | TrustRadius Reviewer
Simon Watkins
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FireEye Security Suite

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Identity Services Engine (ISE)

Cisco ISE is very well designed and information is provided in very logical and consistent form in the WebGUI, which cannot be said about Aruba ClearPass or others. Policy design and flow are far clearer than in Aruba ClearPass, Microsoft NPS, or FreeRadius. Cisco ISE scalability is far greater than ClearPass or others. Cisco support is second to none which guarantees appropriate support in case of a failure or a bug.

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Anonymous | TrustRadius Reviewer
Verified User
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FireEye Security Suite

Advanced Threat Protection, or ATP in Office 365 was awful. Some attachments wouldn't be delivered at all while others took minutes and sometimes hours to be delivered after being scanned. It was causing us to lose business. FireEye processes attachments in less than 60 seconds in most cases. We now have buy in from employees to scan attachments since it's hardly noticeable to them

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Anonymous | TrustRadius Reviewer
Verified User
View all 3 answers on this topic

Return on Investment

Cisco Identity Services Engine (ISE)

  • ISE has allowed us to handle the sticky problem of giving IoT/gaming student devises network access. It allows hands-off management for roughly 2,000 users.
  • Attempting to get posturing and profiling working consistently has been a bear. The workflow is so convoluted it took dozens of man-hours to get it working in a test environment.
  • Centralized TACACS access to NADs has shaved 10-20% of our time spent configuring various boxes.

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Anonymous | TrustRadius Reviewer
Verified User
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FireEye Security Suite

  • Stronger security posture
  • Faster security event response times
  • Global deployment can be difficult as hardware may not be be available in remote locations.

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Anonymous | TrustRadius Reviewer
Verified User
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