Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Jabber
Score 8.1 out of 10
N/A
Cisco Jabber is a communication platform that is available as a browser-based and mobile app solution. It allows users to collaborate across channels such as instant messaging, voice, VoIP, and video telephony. Features include voice and video calling, call recording, and broadcast messaging.
$50
Per License
Speakap
Score 10.0 out of 10
N/A
Speakap is the award-winning secure and private platform enabling organizations of all sizes to engage with their non-desk and customer-facing employees, improving customer experience and business value. Sharing campaigns, best practices and results across locations, our clients see a 10% increase in average sales since adopting Speakap. On the store floor, in the kitchen, on the ward, on the road, and on the production line… Speakap is always available, enabling communication and…N/A
Pricing
Cisco JabberSpeakap
Editions & Modules
Jabber for Desktop
$50.00
Per License
No answers on this topic
Offerings
Pricing Offerings
Cisco JabberSpeakap
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$3 per user per month
Additional Details
More Pricing Information
Features
Cisco JabberSpeakap
Project Management
Comparison of Project Management features of Product A and Product B
Cisco Jabber
6.4
151 Ratings
21% below category average
Speakap
-
Ratings
Task Management6.877 Ratings00 Ratings
Gantt Charts5.710 Ratings00 Ratings
Scheduling7.088 Ratings00 Ratings
Workflow Automation6.017 Ratings00 Ratings
Mobile Access8.0133 Ratings00 Ratings
Search7.2124 Ratings00 Ratings
Visual planning tools4.117 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Cisco Jabber
6.2
171 Ratings
25% below category average
Speakap
-
Ratings
Chat8.9162 Ratings00 Ratings
Notifications8.5164 Ratings00 Ratings
Discussions7.7141 Ratings00 Ratings
Surveys4.915 Ratings00 Ratings
Internal knowledgebase5.220 Ratings00 Ratings
Integrates with GoToMeeting4.012 Ratings00 Ratings
Integrates with Gmail and Google Hangouts2.012 Ratings00 Ratings
Integrates with Outlook8.057 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Cisco Jabber
6.6
130 Ratings
20% below category average
Speakap
-
Ratings
Versioning7.378 Ratings00 Ratings
Video files6.8111 Ratings00 Ratings
Audio files7.5116 Ratings00 Ratings
Document collaboration7.496 Ratings00 Ratings
Access control6.831 Ratings00 Ratings
Advanced security features6.733 Ratings00 Ratings
Integrates with Google Drive5.010 Ratings00 Ratings
Device sync5.621 Ratings00 Ratings
Best Alternatives
Cisco JabberSpeakap
Small Businesses
Stackby
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Score 9.3 out of 10
15Five
15Five
Score 8.9 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Bonusly
Bonusly
Score 7.9 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.1 out of 10
Workvivo
Workvivo
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco JabberSpeakap
Likelihood to Recommend
8.2
(173 ratings)
10.0
(1 ratings)
Likelihood to Renew
3.9
(5 ratings)
-
(0 ratings)
Usability
9.0
(8 ratings)
-
(0 ratings)
Support Rating
7.9
(24 ratings)
-
(0 ratings)
User Testimonials
Cisco JabberSpeakap
Likelihood to Recommend
Cisco
Suitable for various situations. Making and receiving calls. Validation of the presence of collaborators before contacting. File sharing and remote access. Exchange of messages. Use via MRA that is, without VPN. Fantastic. It can be used in companies of different sizes and branches. And on various devices such as Android, iPhone, Windows, and Tablet. as a negative scenario, I only point out the fact that it is difficult to work in a chat group, as this is very complex in configuration and operation. But this comment of mine is like support. As a user, if this feature is configured, that would be great.
Read full review
Speakap
I would highly recommend this tool set for every business from small to Enterprise in retail, hospitality, and any hourly employee business. It’s a great way for teams that have gaps in communication and accountability to get everyone tuned in. As someone who has had years of experience with HR software in the realm of the service and retail industries, I am really impressed with what Speakap has accomplished.
Read full review
Pros
Cisco
  • Easy connection with internal and external colleagues via syncing with Outlook contacts.
  • Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
  • Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.
Read full review
Speakap
No answers on this topic
Cons
Cisco
  • Stability depends on internet connection more than it needs to
  • Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
  • Expensive pricing and pricing model for big organizations (per license)
Read full review
Speakap
No answers on this topic
Likelihood to Renew
Cisco
I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
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Speakap
No answers on this topic
Usability
Cisco
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Read full review
Speakap
No answers on this topic
Support Rating
Cisco
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Read full review
Speakap
No answers on this topic
Alternatives Considered
Cisco
In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.
Read full review
Speakap
No answers on this topic
Return on Investment
Cisco
  • Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
  • More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.
Read full review
Speakap
No answers on this topic
ScreenShots

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