Cisco Secure Firewall Management Center (formerly Firepower Management Center) are a firewall policy and intrusion detection appliance management system, providing an administrative nerve center for managing critical Cisco network security solutions. It provides complete and unified management over firewalls, application control, intrusion prevention, URL filtering, and advanced malware protection. Easily go from managing a firewall to controlling applications to investigating and remediating…
N/A
ServiceNow IT Operations Management
Score 8.2 out of 10
N/A
Built on the Now Platform, the ServiceNow IT Operations Management bundle is designed to help users gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend.
FMC is feature-rich and user-friendly. Cisco firewalls can run on standalone mode (FDM) but fewer features are supported on FDM. FMC is a must when working with Cisco Firewall. Migration from Cisco ASA to Cisco FTD is easy. There is a tool (FMT) that converts and imports the cisco IOS configuration file to FMC. FMC runs in VM or can be purchased as a physical appliance. The downside is that FMC is not quite fast and has bugs, especially when running in the older version 5x. and 6x.
We have taken advantage of the single platform for different IT disciplines over the past few years and now we are doing more and more with the integrations. Our teams are looking at the same information which stops the blame game a lot. Their newest AIOps has been a very nice surprise as we've tried another tool for about 2 years and it required us to hire outside consultants to try and build what we needed. So far, ServiceNow found a lot of things we didn't know to look for. It's not perfect in fixing everything, but really has provided a lot of visibility and troubleshooting.
The centralized dashboard allows us to keep track of production incidents as they come in, and allow us to view and sort them based on severity, making sure it's tracked
The read/edit access and role granting process is straightforward, meaning that only the right people can change /update the statuses of incidents without unintended consequences
With AI driven classification, it's easy to track outage impacts
Stability when managing firewalls, we're having issues with Firewall 01 and Firewall 02 remaining in sync
Reporting when it comes to access control policy rules - there is no way to export a report of the rules easily. Using a custom Python script on the Cisco forums is the only way to easily export a CSV.
Support for policy and route-based site-to-site VPN was not available until 6.6.0 and later. This forced us to purchase ASAs to bridge that gap.
Dashboard reporting - when clicking a link for more information, nothing displays. Currently working with Cisco on the support case, which has been escalated.
We are very satisfied with SecureX and it's adaptive, active nature in protecting or data and systems. It's easy to administer, update, review notifications and update when necessary. Cisco's security practice fits into our needs and continues to evolve as global cyber events change. SecureX is easy to migrate to new cisco gear as we upgrade to newer models when supports ends on older gear. Enabling fast ROI during these capital expenditure projects.
Overall usability is an eight for me because it is easy to manage the firewall policies and monitor the devices' health. The configurations are all done in the GUI which makes it more convenient and hassle free. You can also see the devices' health and the progress of the task thru its taskbar.
Since moving to Cisco secure management center from firepower management center we've had no application issues, outages or any other problems. It's always been there for us and always provides us the necessary protection and notification when we need it. Been very happy with all of our Cisco systems over our tenure to date.
We have the direct support of the manufacturer through its service channels, the attention is 24/7, and the response time is acceptable. The support for this tool is almost nil. It all depends on the level of implementation is carried out so that it can fail and request collaboration. Anyway, the manufacturer backs the entire Cisco Firepower Management Center (FMC series appliances) solution.
Cisco secure firewall management center is easy to install, moderate to setup in conjunction with firewall hardware, and administration of policy changes afterwards is pretty straight forward. And flexible to add more advanced security configurations as needed. Cisco support website is pretty good for researching how to documentation too. Cisco secure firewall management center enables integration to SecureX - the cloud security protection service. And AMP which protects packet flow with real time analysis. Cisco secure fmc is the evolved name for cisco firepower management center so for those customers who have firepower this is a simple migration.
We are managing multiple customers having a large number of Cisco devices that need to be managed by a single platform. For that reason, we have selected the Cisco Firewall Management Center than checkpoint firewall management. It simplifies and automates newly bought cisco firewalls at remote branch offices to manage, configure and troubleshoot them.
BMC was our legacy system before deploying ServiceNow. It's time had passed for us as it couldn't really keep up with our move to cloud and the number of services we were using. The cost kept getting higher, especially with all of the customization we had to do. Over the years, just got unwieldy. We still use Splunk for raw data and log analysis, but we upgraded to ServiceNow event management and the Loom system log analytics. We had Loom before ServiceNow bought them, but it's nice it's all on one platform for us. Splunk at times had so much info, we didn't know where to start, but ServiceNow gives us a great starting point.
It's a very straightforward and user-friendly tool that has enhanced the total detection of malware and other threats t from intrusion into our network.
Provides stable deep network scanning, security visibility, and protection from unauthorized access.
The platform modular allows us to deploy across multiple budget cycles.
