Cisco Webex Desk Pro vs. Zoom Webinars

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Webex Desk Pro
Score 8.5 out of 10
N/A
The Cisco Webex Desk Pro brings cognitive collaboration to the desk. Collaborate, co-create, and annotate on an interactive, touch-redirect, 4K display.
$5,495
one-time fee **discounts available
Zoom Webinars
Score 8.4 out of 10
N/A
Zoom offers a Video Webinar option supporting unlimited audiences viewing live with presentation engagement tools like group chat, dual screen support, live broadcasting to YouTube or other platforms, polling, and other features supporting streaming webinars and virtual events.
$40
per month
Pricing
Cisco Webex Desk ProZoom Webinars
Editions & Modules
No answers on this topic
100 Attendees
$40.00
per month
1,000 Attendees
$340.00
per month
10,000 Attendees
$6,490
per month
Offerings
Pricing Offerings
Cisco Webex Desk ProZoom Webinars
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Webex Desk ProZoom Webinars
Top Pros
Top Cons
Features
Cisco Webex Desk ProZoom Webinars
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Cisco Webex Desk Pro
-
Ratings
Zoom Webinars
4.8
32 Ratings
Dashboards00 Ratings5.132 Ratings
Data exportability00 Ratings4.429 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Cisco Webex Desk Pro
-
Ratings
Zoom Webinars
7.7
46 Ratings
High quality audio00 Ratings7.946 Ratings
Mobile support00 Ratings7.642 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Cisco Webex Desk Pro
-
Ratings
Zoom Webinars
8.5
45 Ratings
Calendar integration00 Ratings8.743 Ratings
Record meetings / events00 Ratings8.844 Ratings
Slideshows00 Ratings8.839 Ratings
Event registration00 Ratings7.830 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Cisco Webex Desk Pro
-
Ratings
Zoom Webinars
8.3
38 Ratings
Audience polling00 Ratings7.630 Ratings
Q&A00 Ratings9.036 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Cisco Webex Desk Pro
-
Ratings
Zoom Webinars
7.3
41 Ratings
Participant roles & permissions00 Ratings7.941 Ratings
Confidential attendee list00 Ratings6.830 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Cisco Webex Desk Pro
-
Ratings
Zoom Webinars
7.1
25 Ratings
Branding options00 Ratings6.925 Ratings
Integration to Marketing Automation00 Ratings7.319 Ratings
User Ratings
Cisco Webex Desk ProZoom Webinars
Likelihood to Recommend
8.2
(17 ratings)
7.8
(47 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
8.1
(7 ratings)
Support Rating
9.1
(1 ratings)
8.7
(6 ratings)
User Testimonials
Cisco Webex Desk ProZoom Webinars
Likelihood to Recommend
Cisco
The tool is great for having a day in and day out video calls with the client in today's COVID world, where physical interaction is limited and the best suited is for having meetings with clients and showcasing them the product demonstration, at a large scale as this has smooth video interaction and makes any large scale webinar a piece of cake while using it.
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Zoom
If you are a small business or just started with virtual meetings, Zoom [Video Webinar] is best for you. It does the job very well for which it is made for. For teaching, webinars, workshop purposes, Zoom [Video Webinar] can be used easily. It has 100 participants limit for basic users which can be used by trial user user in order to have a idea about its working. Zoom [Video Webinar] can be very well used for bigger webinars/ seminars or bigger gatherings also by considering Business/ Professional plans. The subscription charges are quite low as compared to other software's. Zoom [Video Webinar] has limitation of not providing room or space for other features like class material, Meetings notes, Quizzes etc. Zoom [Video Webinar] can improve its performance also while presenting and it needs to work more on security reasons also.
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Pros
Cisco
  • It charges my laptop while being an amazing secondary monitor.
  • Optimizes the video and audio with superior sound and microphones.
  • A very nice compact digital whiteboard.
  • Hooks in with Webex meetings and Teams in such a seamless way.
  • Handles calling like a desk phone and is natural to use.
  • Looks so beautiful and is such a great addition to your desk.
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Zoom
  • Zoom handles multiparticipant meetings very well through a centralized screen that allows you to see all participants, conduct group or individual chat sessions during the meeting and allows anyone to share documents in the meeting.
  • The chat feature in Zoom is very helpful during a meeting for discreetly reaching out to another colleague in the meeting when you want to share verify or validate something before announcing publicly in the meeting. It's great to have sideline conversations that are relevant to myself and another colleague in the meeting without disturbing the meeting.
  • The video features of Zoom are great! Since many of my meetings are conducted virtually, it's nice to see and talk with someone via Zoom's video feature to make our conversations more personal and meaningful
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Cons
Cisco
  • Noise cancellation should be default, not an option.
  • When I start the Desk Pro, my own picture should remain the same size as when I shut down the device.
  • It should be possible to use video and audio not only for Webex but also for MS Teams, Zoom and Google Meet, in order to answer an invitation via other collab tools without changing the device.
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Zoom
  • It can get expensive with a large team.
  • Some features in Zoom Meeting aren't in the Zoom Webinar (and vice versa).
  • The analytical data you can get on your viewers isn't as good as GoToWebinar. The tradeoff is still that Zoom Webinar is a frictionless experience.
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Likelihood to Renew
Cisco
No answers on this topic
Zoom
We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.
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Usability
Cisco
No answers on this topic
Zoom
Ease of use and fairly simple to navigate to set up or attend a meeting. It is a simple set up and you can use simple help tutorials to get to where you need. Other users without a camera or microphone will be able to attend a meeting with a simple interface that will allow them to join. By not limiting users more people are able to use this product.
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Support Rating
Cisco
I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
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Zoom
Zoom Video Webinar provides users with updates on their newest functions as part of an email subscribed list. They provide you with up-to-date information on all their latest changes and functions for ease [in] transition. Zoom Video Webinar can be contacted easily for any questions or concerns you may have with the platform and the response is timely.
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Alternatives Considered
Cisco
Cisco Webex Desk Pro provides better features more so than Zoom Events but Zoom Events had much lesser pricing and was pocket friendly. Cisco Webex Desk Pro is more sophisticated and more professional it also provides better audio and video quality during virtual meetings. All in all Cisco Webex Pro was better than Zoom Events but way costlier.
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Zoom
I could probably list another 1/2 dozen vendors beside the ones noted above. They all have various pros and cons. I'll start with the lesser products Google Hangouts and Skype - while they are generally cheap or free their features are minimal and really not appropriate for anything more the small conversations. Blackboard Collaborate has some had some up and downs, they have tried to re-release it a few times with drastic UI changes but it's not something Blackboard has even really nailed + plus obviously, it's tied to an organization using Blackboard as their primary LMS with may not work for you. While there may be a stand-alone purchasing option It's typically tied into buying a package of products from Blackboard. Adobe Connect was OK, I used it for years but it's not up to par with the quality I expect from Adobe. The updates they've made to it over the years are quite minimal and its flash-based tech is a growing issue. Also, the creation of meeting rooms and telephone/conference line integrations are extremely tedious. If you do go with this product at least get the hosting through Adobe, hosting locally seems to add a high level of slow down to the system and their support of self-hosted users has been subpar. Lasty, GoToMeeting is probably one of the few products on here I would flat out call AWFUL. I wouldn't use it even if they paid me. Avoid.
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Return on Investment
Cisco
  • It's ease of use has really reduced the need for training. It uses the same RoomOS that all Cisco devices use and it works great.
  • The metrics on the devices allow us to see how much its being used and fix issues before the become real problems.
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Zoom
  • Zoom has increased the productivity of our research team thanks to its intuitive interface and excellent audio and video quality. We can have discussions without the interruption of buffering or the annoyance of a video/audio lag.
  • We have increased the number of research publications and the volume of research we produce, as we can easily meet with remote collaborators.
  • Zoom helps our research team save money by avoiding travel costs associated with in-person meetings.
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