Cisco Webex Desk Pro vs Zoom Video Webinar

Likelihood to Recommend

The Cisco Webex [Desk] Pro is excellent for one-to-one video communications and meetings. Being an individual desktop communication device, which can be used in conjunction with your PC, [avoids] the need to have [...] your workstation [on] two screens. It can also be used in [large] video meetings. [However], it is advisable to avoid too many participants [even as] large and generous the Cisco Webex [Desk] Pro screen can be, it is still limited.

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Stefano Rodighiero

Customer Support System Engineer - Network, Data Center, Collaboration

VEM SistemiInformation Technology & Services, 1001-5000 employees

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If you are a small business or just started with virtual meetings, Zoom [Video Webinar] is best for you. It does the job very well for which it is made for. For teaching, webinars, workshop purposes, Zoom [Video Webinar] can be used easily. It has 100 participants limit for basic users which can be used by trial user user in order to have a idea about its working. Zoom [Video Webinar] can be very well used for bigger webinars/ seminars or bigger gatherings also by considering Business/ Professional plans. The subscription charges are quite low as compared to other software's. Zoom [Video Webinar] has limitation of not providing room or space for other features like class material, Meetings notes, Quizzes etc. Zoom [Video Webinar] can improve its performance also while presenting and it needs to work more on security reasons also.

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Jitendra Choubisa

Lecturer

Techno India NJR Institute of Technology, UdaipurEducation Management, 51-200 employees

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Feature Rating Comparison

Cisco Webex Desk Pro

Zoom Video Webinar

Dashboards

Data exportability

Cisco Webex Desk Pro

Zoom Video Webinar

High quality audio

Mobile support

Cisco Webex Desk Pro

Zoom Video Webinar

Calendar integration

Record meetings / events

Slideshows

Event registration

Cisco Webex Desk Pro

Zoom Video Webinar

Audience polling

Q&A

Cisco Webex Desk Pro

Zoom Video Webinar

Participant roles & permissions

Confidential attendee list

Cisco Webex Desk Pro

Zoom Video Webinar

Branding options

Integration to Marketing Automation

Pros

27-inch touch screen monitor.
Compact and portable and can be taken to any room of the company.
It's an all in one. You don't need a TV/monitor and speakers.
4K resolution camera.
Premium sound.
Access to Webex meetings with this device.

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Roberto Carvalho

Software Engineer

General MotorsAutomotive, 10,001+ employees

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Zoom handles multiparticipant meetings very well through a centralized screen that allows you to see all participants, conduct group or individual chat sessions during the meeting and allows anyone to share documents in the meeting.
The chat feature in Zoom is very helpful during a meeting for discreetly reaching out to another colleague in the meeting when you want to share verify or validate something before announcing publicly in the meeting. It's great to have sideline conversations that are relevant to myself and another colleague in the meeting without disturbing the meeting.
The video features of Zoom are great! Since many of my meetings are conducted virtually, it's nice to see and talk with someone via Zoom's video feature to make our conversations more personal and meaningful

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Albert Ellenich

Sr. Experience Designer

Maestro HealthHuman Resources, 201-500 employees

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Cons

Need a physical switch between video mode and monitor mode, it is not convenient to switch in between manually.
It would be have this device integrated with headsets over Bluetooth, for private conferencing.
If the device could be adjusted to be as a surface for drawing that would be nice to try (as Wacom device for drawing).

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Aisha Agivetova

Graphic designer

KAUSTEducation Management, 5001-10,000 employees

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It can get expensive with a large team.
Some features in Zoom Meeting aren't in the Zoom Webinar (and vice versa).
The analytical data you can get on your viewers isn't as good as GoToWebinar. The tradeoff is still that Zoom Webinar is a frictionless experience.

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Rocky Kev

Founder/Developer

HeyIsRocky LLCMarketing and Advertising, 1-10 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Zoom Video Webinar 10.0

Based on 2 answers

We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.

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Mike Madsen

Operations Manager

Banyan, Inc.Computer Software, 11-50 employees

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Usability

No score

No answers yet

No answers on this topic

Zoom Video Webinar 9.0

Based on 3 answers

It is very simple to use. A person does not have to be tech-savvy to be able to operate on this platform. The functions are clear and straightforward and [do] what it says. It can be used on a web browser or you can download the app and sign in on all your devices. There is also a free option where you can host your own meeting within a specific time limit.

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Kesta Bramble

Project Engineer

China Railway Construction Co., Ltd.Construction, 51-200 employees

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Support Rating

Cisco Webex Desk Pro 9.1

Based on 1 answer

I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.

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Joshua Baever

Sr. Systems Administrator

T-MobileTelecommunications, 10,001+ employees

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Zoom Video Webinar 9.0

Based on 2 answers

Zoom [Video Webinar] has online web portal where user can take control of the meetings and their settings. It provides details of all the meeting happened and also provides participants list. It has support for webinars and recording also. Zoom [Video Webinar] gave special cloud permissions for paid users also from web portal and that can help in saving disk space.

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Jitendra Choubisa

Lecturer

Techno India NJR Institute of Technology, UdaipurEducation Management, 51-200 employees

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Alternatives Considered

Actually, I heard and read about Cisco Webex DX80, but from my experience and usage of Cisco Webex Desk Pro, there is no comparison between them from my point of view especially in the features, capabilities, improvements, and enhancements that are being done with Cisco Webex Desk Pro. It really makes a great experience in the world of meetings. Time, quality, experience, and collaboration matter. Just go for it and you will never regret it.

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Mostafa Awad

Senior Genesys System Engineer

IST NetworksInformation Technology & Services, 201-500 employees

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I could probably list another 1/2 dozen vendors beside the ones noted above. They all have various pros and cons.I'll start with the lesser products Google Hangouts and Skype - while they are generally cheap or free their features are minimal and really not appropriate for anything more the small conversations.Blackboard Collaborate has some had some up and downs, they have tried to re-release it a few times with drastic UI changes but it's not something Blackboard has even really nailed + plus obviously, it's tied to an organization using Blackboard as their primary LMS with may not work for you. While there may be a stand-alone purchasing option It's typically tied into buying a package of products from Blackboard. Adobe Connect was OK, I used it for years but it's not up to par with the quality I expect from Adobe. The updates they've made to it over the years are quite minimal and its flash-based tech is a growing issue. Also, the creation of meeting rooms and telephone/conference line integrations are extremely tedious. If you do go with this product at least get the hosting through Adobe, hosting locally seems to add a high level of slow down to the system and their support of self-hosted users has been subpar.Lasty, GoToMeeting is probably one of the few products on here I would flat out call AWFUL. I wouldn't use it even if they paid me. Avoid.

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Mark Nowowiejski

Instructional Technology Manager

Johns Hopkins Armstrong Institute for Patient Safety and QualityEducation Management, 10,001+ employees

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Return on Investment

It's ease of use has really reduced the need for training. It uses the same RoomOS that all Cisco devices use and it works great.
The metrics on the devices allow us to see how much its being used and fix issues before the become real problems.

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Joshua Baever

Sr. Systems Administrator

T-MobileTelecommunications, 10,001+ employees

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Zoom has increased the productivity of our research team thanks to its intuitive interface and excellent audio and video quality. We can have discussions without the interruption of buffering or the annoyance of a video/audio lag.
We have increased the number of research publications and the volume of research we produce, as we can easily meet with remote collaborators.
Zoom helps our research team save money by avoiding travel costs associated with in-person meetings.

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Maike Holthuijzen

Graduate research assistant

University of VermontHigher Education, 5001-10,000 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Cisco Webex Desk Pro Editions & Modules

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Additional Pricing Details

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General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Zoom Video Webinar Editions & Modules

Edition

100 Attendees	$40.00¹
1,000 Attendees	$340.00¹
10,000 Attendees	$6,490¹

per month

Additional Pricing Details

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Rating Summary

Cisco Webex Desk Pro

Zoom Video Webinar

Cisco Webex Desk Pro

Zoom Video Webinar

Cisco Webex Desk Pro

Zoom Video Webinar

Cisco Webex Desk Pro

Zoom Video Webinar

Likelihood to Recommend