What users are saying about
9 Ratings
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Score 9.6 out of 100
62 Ratings
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Score 9.1 out of 100

Feature Set Ratings

  • Cisco Webex Social (Discontinued) ranks higher in 1 feature set: Communication
  • Zoho Cliq ranks higher in 1 feature set: File Sharing & Management

Communication

10.0

Cisco Webex Social (Discontinued)

100%
7.8

Zoho Cliq

78%
Zoho Cliq ranks higher in 5/6 features

Chat

10.0
100%
1 Rating
10.0
100%
2 Ratings

Integrates with Outlook

10.0
100%
1 Rating
N/A
0 Ratings

Notifications

N/A
0 Ratings
10.0
100%
2 Ratings

Discussions

N/A
0 Ratings
10.0
100%
2 Ratings

Surveys

N/A
0 Ratings
5.0
50%
1 Rating

Internal knowledgebase

N/A
0 Ratings
4.0
40%
1 Rating

File Sharing & Management

8.3

Cisco Webex Social (Discontinued)

83%
9.5

Zoho Cliq

95%
Zoho Cliq ranks higher in 4/6 features

Document collaboration

10.0
100%
1 Rating
N/A
0 Ratings

Access control

10.0
100%
1 Rating
9.5
95%
2 Ratings

Advanced security features

5.0
50%
1 Rating
9.0
90%
2 Ratings

Video files

N/A
0 Ratings
9.5
95%
2 Ratings

Audio files

N/A
0 Ratings
9.5
95%
2 Ratings

Device sync

N/A
0 Ratings
10.0
100%
2 Ratings

Project Management

Cisco Webex Social (Discontinued)

Feature Set Not Supported
N/A
8.6

Zoho Cliq

86%
Zoho Cliq ranks higher in 5/5 features

Task Management

N/A
0 Ratings
7.5
75%
2 Ratings

Scheduling

N/A
0 Ratings
7.0
70%
1 Rating

Workflow Automation

N/A
0 Ratings
9.0
90%
1 Rating

Mobile Access

N/A
0 Ratings
10.0
100%
2 Ratings

Search

N/A
0 Ratings
9.5
95%
2 Ratings

Attribute Ratings

  • Cisco Webex Social (Discontinued) and Zoho Cliq are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Cisco Webex Social (Discontinued)

100%
1 Rating
10.0

Zoho Cliq

100%
5 Ratings

Likelihood to Renew

Cisco Webex Social (Discontinued)

N/A
0 Ratings
10.0

Zoho Cliq

100%
2 Ratings

Usability

Cisco Webex Social (Discontinued)

N/A
0 Ratings
10.0

Zoho Cliq

100%
1 Rating

Support Rating

Cisco Webex Social (Discontinued)

N/A
0 Ratings
10.0

Zoho Cliq

100%
2 Ratings

Likelihood to Recommend

Cisco

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Read full review

Zoho Corporation

Zoho Cliq has allowed our office to be remote-worker friendly since onboarding. Teams are able to meet throughout the day with ease. Completing "@" messages allow for inter-office communication in a semi-public space (i.e. on our #Sales channel, a sales team member can "@" me to ask a question, and if I don't answer, a teammate can reply first). And having the audio/screen share capability allows "parking lot" conversations to not derail the chat. The only caveat really is your available screen real estate to manage multiple conversations at once. Honestly, as a product, it feels as potent as Slack or Discord (minus silly bots). I don't have a single complaint about the platform.
Read full review

Pros

Cisco

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Read full review

Zoho Corporation

  • Its interface is really simple to use so you don't need to spend a lot of time training your people to manage incoming contacts.
  • The visitor tracking is excellent. It will provide a lot of very useful data for your team to see what works on your site and what doesn't.
  • It integrates really well with other Zoho apps.
  • Their support is excellent. We got useful, informative responses from them when we had to contact them.
Read full review

Cons

Cisco

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Read full review

Zoho Corporation

  • Not missing functionality as such but would be useful to record audio chats
  • Zoho not as widely adopted than other Chat clients like Hangouts/Skype
Read full review

Pricing Details

Cisco Webex Social (Discontinued)

Starting Price

Editions & Modules

Cisco Webex Social (Discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Zoho Cliq

    Starting Price

    $0

    Editions & Modules

    Zoho Cliq editions and modules pricing
    EditionModules
    Free01
    Unlimited$3/user/month2

    Footnotes

    1. none
    2. up to 500 users

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Billed monthly: Up to 500 users = $3 / user / month 501 - 1000 users = $2.5 / user / month 1001 - 5000 users = $2 / user / month 5001 - 10K users = $1.5 / user / month 10K + = Rs. 40 / user / month (or) $1 / user / month

    Likelihood to Renew

    Cisco

    No answers on this topic

    Zoho Corporation

    Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.
    Read full review

    Usability

    Cisco

    No answers on this topic

    Zoho Corporation

    Ease of use! It's easy enough to open chat, start audio sessions, screen shares, or even sending files. The fact that individual "emojis" can be applied to normal chats is wonderful. Allows to "acknowledge" without lengthy back-and-forths. Automation via CRM turns Cliq into a productivity tool beyond communication. Simply put, I don't how you could improve the system (save for a few UI boosts). As it stands, it's a powerful tool that is easy to pick up and play with.
    Read full review

    Support Rating

    Cisco

    No answers on this topic

    Zoho Corporation

    Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
    Read full review

    Alternatives Considered

    Cisco

    It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
    Read full review

    Zoho Corporation

    We selected Zoho because it was already a part of the Zoho toolset we were using. They offered a free trial which was a big help in our purchasing decision. Our team looked at one other alternative but we weren't satisfied with the pricing quote we got from them and the fact that we were already using other Zoho apps made our decision easier.
    Read full review

    Return on Investment

    Cisco

    • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
    • Great user experience.
    • Users like it.
    Read full review

    Zoho Corporation

    • Positive - Easier Comms with specific Clients. Encouraging more to use it to engage with me
    • Negative - Yet another comms channel to manage would like to have less. But see previous positive
    • Positive - Came as part of my Zoho One subscription so low cost
    • Has a wealth of options still to investigate as part of Cliq
    Read full review

    Screenshots

    Add comparison