What users are saying about
8 Ratings
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Score 9 out of 100
46 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

Cisco Webex Social (Discontinued)

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Anonymous | TrustRadius Reviewer

Zoho Cliq

Zoho [Cliq] has allowed our office to be remote-worker friendly since onboarding. Teams are able to meet throughout the day with ease. Completing "@" messages allow for inter-office communication in a semi-public space (i.e. on our #Sales channel, a sales team member can "@" me to ask a question, and if I don't answer, a teammate can reply first). And having the audio/screen share capability allows "parking lot" conversations to not derail the chat. The only caveat really is your available screen real estate to manage multiple conversations at once. Honestly, as a product, it feels as potent as Slack or Discord (minus silly bots). I don't have a single complaint about the platform.
Marc Fishman | TrustRadius Reviewer

Feature Rating Comparison

Communication

Cisco Webex Social (Discontinued)
10.0
Zoho Cliq
9.1
Chat
Cisco Webex Social (Discontinued)
10.0
Zoho Cliq
9.8
Integrates with Outlook
Cisco Webex Social (Discontinued)
10.0
Zoho Cliq
9.5
Notifications
Cisco Webex Social (Discontinued)
Zoho Cliq
10.0
Discussions
Cisco Webex Social (Discontinued)
Zoho Cliq
9.8
Surveys
Cisco Webex Social (Discontinued)
Zoho Cliq
8.0
Internal knowledgebase
Cisco Webex Social (Discontinued)
Zoho Cliq
7.7

File Sharing & Management

Cisco Webex Social (Discontinued)
8.3
Zoho Cliq
9.5
Document collaboration
Cisco Webex Social (Discontinued)
10.0
Zoho Cliq
Access control
Cisco Webex Social (Discontinued)
10.0
Zoho Cliq
9.8
Advanced security features
Cisco Webex Social (Discontinued)
5.0
Zoho Cliq
9.3
Video files
Cisco Webex Social (Discontinued)
Zoho Cliq
9.8
Audio files
Cisco Webex Social (Discontinued)
Zoho Cliq
9.8
Integrates with Google Drive
Cisco Webex Social (Discontinued)
Zoho Cliq
9.0
Device sync
Cisco Webex Social (Discontinued)
Zoho Cliq
9.8

Project Management

Cisco Webex Social (Discontinued)
Zoho Cliq
9.2
Task Management
Cisco Webex Social (Discontinued)
Zoho Cliq
8.7
Scheduling
Cisco Webex Social (Discontinued)
Zoho Cliq
8.7
Workflow Automation
Cisco Webex Social (Discontinued)
Zoho Cliq
9.3
Mobile Access
Cisco Webex Social (Discontinued)
Zoho Cliq
9.8
Search
Cisco Webex Social (Discontinued)
Zoho Cliq
9.5

Pros

Cisco Webex Social (Discontinued)

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Anonymous | TrustRadius Reviewer

Zoho Cliq

  • Because it's a Zoho product it integrates with Zoho CRM seamlessly. We can chat within the CRM
  • Zoho Cliq is also very useful when setting up automations for reminders
  • Zoho Cliq allows us to see who's available and who's not so we know when we can communicate with our team
Hayato Hori | TrustRadius Reviewer

Cons

Cisco Webex Social (Discontinued)

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Anonymous | TrustRadius Reviewer

Zoho Cliq

  • Initial set up can be a little daunting if you aren't a tech-savvy person. For large organizations, this might not matter since you would have a dedicated IT team that will handle it (as we did) but if you are a small business owner looking to set this up yourself, I imagine it would take some trial and error to get working.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Zoho Cliq

Zoho Cliq 10.0
Based on 1 answer
[Zoho] Cliq is essential software for our communication. Because we are an office of both in-house and remote employees we must have a unified communication platform to speak to another in real-time. [Zoho] Cliq offers us that platform in an easy-to-use format that allows for both 1:1 and team communication occurring all at once.
Marc Fishman | TrustRadius Reviewer

Usability

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Zoho Cliq

Zoho Cliq 10.0
Based on 1 answer
Ease of use! It's easy enough to open chat, start audio sessions, screen shares, or even sending files. The fact that individual "emojis" can be applied to normal chats is wonderful. Allows to "acknowledge" without lengthy back-and-forths. Automation via CRM turns [Zoho] Cliq into a productivity tool beyond communication. Simply put, I don't how you could improve the system (save for a few UI boosts). As it stands, it's a powerful tool that is easy to pick up and play with.
Marc Fishman | TrustRadius Reviewer

Support Rating

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Zoho Cliq

Zoho Cliq 10.0
Based on 2 answers
Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
Stacey Commings | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Social (Discontinued)

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Anonymous | TrustRadius Reviewer

Zoho Cliq

Functionality wise Zoho Chat fairs pretty well against the other options. I still use all the other options as I need to be flexible in how I communicate with clients. It is the integration into the ZohoCRM & Cliq that puts Zoho Chat above the others and is why I try to encourage clients to move across to the app
Vince McConville | TrustRadius Reviewer

Return on Investment

Cisco Webex Social (Discontinued)

  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Anonymous | TrustRadius Reviewer

Zoho Cliq

  • Major time savings
  • No need to fund personal phones for each employee
  • Faster response time
  • Geographically separated team that feels like one unit
Caroline Blades | TrustRadius Reviewer

Screenshots

Cisco Webex Social (Discontinued)

Pricing Details

Cisco Webex Social (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Social (Discontinued) Editions & Modules

Additional Pricing Details

Zoho Cliq

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zoho Cliq Editions & Modules

Edition
Free$0
Unlimited$3/user/month2
  1. none
  2. up to 500 users
Additional Pricing Details
Billed monthly: Up to 500 users = $3 / user / month 501 - 1000 users = $2.5 / user / month 1001 - 5000 users = $2 / user / month 5001 - 10K users = $1.5 / user / month 10K + = Rs. 40 / user / month (or) $1 / user / month

Rating Summary

Likelihood to Recommend

Cisco Webex Social (Discontinued)
10.0
Zoho Cliq
9.9

Likelihood to Renew

Cisco Webex Social (Discontinued)
Zoho Cliq
10.0

Usability

Cisco Webex Social (Discontinued)
Zoho Cliq
10.0

Support Rating

Cisco Webex Social (Discontinued)
Zoho Cliq
10.0

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