Citrix ShareFile vs vBoxxCloud | TrustRadius

What users are saying about

Score 8.2 out of 10

Based on 136 reviews and ratings

Score 8.2 out of 10

Based on 1 reviews and ratings

Feature Rating Comparison

Citrix ShareFile

vBoxxCloud

Versioning

Video files

Audio files

Document collaboration

Access control

File search

Device sync

Citrix ShareFile

vBoxxCloud

User and role management

File organization

Device management

Citrix ShareFile

vBoxxCloud

Performance

Reliability

Storage Reports

Pros

Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).

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Verified User

Consultant in Other

Mental Health Care Company, 1-10 employees

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Service. You can mail, chat and call them and they always make time for the questions.
Their servers are located in the Netherlands.
Administrator interface
Reports

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Office Manager

KBC Bank & VerzekeringInformation Services, 11-50 employees

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Cons

Software can close or quit all on its own sometimes.
The password reset can be a pain with all the "choose a picture" steps to prove you are not a robot.
I sometimes see issues with synchronizing long file paths and special characters.

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Verified User

Administrator in Information Technology

Civil Engineering Company, 11-50 employees

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To use vBoxx you have an interface as administrator. To add a user, you have to use another interface.
When you are accessing your files via the web (not via the sync folder on your laptop, pc or tablet), you have to download and upload the file, you can't change it without downloading it. Unless I don't know [how to do] it.

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Office Manager

KBC Bank & VerzekeringInformation Services, 11-50 employees

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Likelihood to Renew

Citrix ShareFile 10.0

Based on 4 answers

The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.

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Verified User

Administrative Assistant in Other

Real Estate Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Usability

Citrix ShareFile 8.7

Based on 15 answers

ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.

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christian Maxwell

Project Engineer

Okland ConstructionConstruction, 501-1000 employees

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No score

No answers yet

No answers on this topic

Performance

Citrix ShareFile 9.0

Based on 26 answers

Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again

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Attorney/President

Andrew C. Simpson, PCLegal Services, 1-10 employees

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No score

No answers yet

No answers on this topic

Support Rating

Citrix ShareFile 8.9

Based on 16 answers

We find that tickets circle around Level 1 techs and response time is slow as Australia is not in a great time zone compared to their support team. When escalated to Level 2 and 3, sometimes issues get resolved but we find many times that our environment is blamed and they do not always take responsibility of their platform. We have also sometimes had to escalate issues to our local technical and sales reps to see any progress on tickets.

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Cloud Integration Consultant

Axle CloudInformation Technology & Services, 1-10 employees

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vBoxxCloud 8.2

Based on 1 answer

Never expected to receive this kind of service as a small company.

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Office Manager

KBC Bank & VerzekeringInformation Services, 11-50 employees

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Alternatives Considered

Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.

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Steffany Winkelmann

Email Marketing Analyst

PositecMarketing and Advertising, 51-200 employees

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Not used but evaluated:Dropbox (not secure enough + American servers)Google (not secure enough + American servers)OneDrive (not secure enough + American servers)Tresorit (is secure and has European servers) VBoxx won because of the availability by mail, chat and phone. That is the only thing that counts during emergencies.

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Office Manager

KBC Bank & VerzekeringInformation Services, 11-50 employees

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Return on Investment

POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.

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IT Manager

Fort Walton Machining, IncAviation & Aerospace, 51-200 employees

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Too soon to say

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Office Manager

KBC Bank & VerzekeringInformation Services, 11-50 employees

View all 1 answers on this topic

Screenshots

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See All (4) vBoxxCloud Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Citrix ShareFile Editions & Modules

Edition

Standard	$55 ($50)¹
Advanced	$85 ($77)¹
Premium	$135 ($122)¹
Virtual Data Room	$375 ($338)¹

per month (billed annually)

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

vBoxxCloud Editions & Modules

Edition

User	$7.50
25 GB	$2.00

Additional Pricing Details

User: The pricing is flexible, you can choose freely the amount of users and storage packs. The more users your order, bigger the discount, click here to customize your order. Storage: You can choose as many storage packs as you would like. You can assign it to one user through vBoxxCloud policies or share it among all the users. Discount: We support educational and non-profit organizations with special discounts. Contact us to learn about our special prices.

Rating Summary

Citrix ShareFile

vBoxxCloud

Citrix ShareFile

vBoxxCloud

Citrix ShareFile

vBoxxCloud

Citrix ShareFile

vBoxxCloud

Citrix ShareFile

vBoxxCloud

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