What users are saying about
163 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 163 reviews and ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 1 reviews and ratings
Feature Set Ratings
- Citrix ShareFile ranks higher in 3 feature sets: File Sharing & Management, Cloud Storage Security & Administration, Cloud Storage Platform
File Sharing & Management

8.3
Citrix ShareFile
83%
8.0
vBoxxCloud
80%
Citrix ShareFile ranks higher in 5/7 features
Citrix ShareFile ranks higher in 5/7 features
Versioning

9.6
96%
41 Ratings
N/A
0 Ratings
Video files

6.3
63%
35 Ratings
8.2
82%
1 Rating
Audio files

5.7
57%
34 Ratings
8.2
82%
1 Rating
Document collaboration

9.3
93%
50 Ratings
8.2
82%
1 Rating
Access control

9.1
91%
52 Ratings
8.2
82%
1 Rating
File search

9.6
96%
51 Ratings
7.3
73%
1 Rating
Device sync

8.6
86%
46 Ratings
8.2
82%
1 Rating
Cloud Storage Security & Administration

9.4
Citrix ShareFile
94%
7.3
vBoxxCloud
73%
Citrix ShareFile ranks higher in 3/3 features
Citrix ShareFile ranks higher in 3/3 features
User and role management

8.9
89%
49 Ratings
7.3
73%
1 Rating
File organization

9.7
97%
52 Ratings
7.3
73%
1 Rating
Device management

9.6
96%
41 Ratings
7.3
73%
1 Rating
Cloud Storage Platform

9.6
Citrix ShareFile
96%
8.2
vBoxxCloud
82%
Citrix ShareFile ranks higher in 3/3 features
Citrix ShareFile ranks higher in 3/3 features
Performance

9.5
95%
51 Ratings
8.2
82%
1 Rating
Reliability

9.6
96%
52 Ratings
8.2
82%
1 Rating
Storage Reports

9.5
95%
43 Ratings
8.2
82%
1 Rating
Attribute Ratings
- Citrix ShareFile is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend

9.7
Citrix ShareFile
97%
57 Ratings
8.2
vBoxxCloud
82%
1 Rating
Likelihood to Renew

10.0
Citrix ShareFile
100%
4 Ratings
vBoxxCloud
N/A
0 Ratings
Usability

8.3
Citrix ShareFile
83%
15 Ratings
vBoxxCloud
N/A
0 Ratings
Performance

9.0
Citrix ShareFile
90%
26 Ratings
vBoxxCloud
N/A
0 Ratings
Support Rating

8.7
Citrix ShareFile
87%
16 Ratings
8.2
vBoxxCloud
82%
2 Ratings
Likelihood to Recommend
Citrix ShareFile
If you need a file sharing, collaborative product with version control, permissions, etc. But don't want something you need a dedicated, highly technical person to administer, this is the option. Easy to use, has the features that most people use and not so worried about the features that only 1% of the companies out there use. ShareFile is perfect for small to mid-sized companies.
President, Principal
Klaxon IT SolutionsHospital & Health Care, 11-50 employees
vBoxxCloud
See advantages and disadvantages [below].
Office Manager
KBC Bank & VerzekeringInformation Services, 11-50 employees
Pros
Citrix ShareFile
- Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
- Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).

Verified User
Consultant in Other
Mental Health Care Company, 1-10 employeesvBoxxCloud
- Service. You can mail, chat and call them and they always make time for the questions.
- Their servers are located in the Netherlands.
- Administrator interface
- Reports
Office Manager
KBC Bank & VerzekeringInformation Services, 11-50 employees
Cons
Citrix ShareFile
- Users grow quickly (each client gets a separate account). Automated pruning would be nice.
- I'm not aware of integration with Office365 online (only the outlook app). This could make it harder for some users.
- It would be nice to have something that auto-scans emails and attachments for PII and would require Sharefile for those emails.

Verified User
Professional in Information Technology
Accounting Company, 51-200 employeesvBoxxCloud
- To use vBoxx you have an interface as administrator. To add a user, you have to use another interface.
- When you are accessing your files via the web (not via the sync folder on your laptop, pc or tablet), you have to download and upload the file, you can't change it without downloading it. Unless I don't know [how to do] it.
Office Manager
KBC Bank & VerzekeringInformation Services, 11-50 employees
Pricing Details
Citrix ShareFile
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$50 per month
Citrix ShareFile Editions & Modules
Edition
Standard | $55 ($50)1 |
---|---|
Advanced | $85 ($77)1 |
Premium | $135 ($122)1 |
Virtual Data Room | $375 ($338)1 |
- per month (billed annually)
Additional Pricing Details
—vBoxxCloud
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$2
vBoxxCloud Editions & Modules
Edition
User | $7.50 |
---|---|
25 GB | $2.00 |
- none
Additional Pricing Details
User: The pricing is flexible, you can choose freely the amount of users and storage packs. The more users your order, bigger the discount, click here to customize your order. Storage: You can choose as many storage packs as you would like. You can assign it to one user through vBoxxCloud policies or share it among all the users. Discount: We support educational and non-profit organizations with special discounts. Contact us to learn about our special prices.Likelihood to Renew
Citrix ShareFile
Citrix ShareFile 10.0
Based on 4 answers
The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.

Verified User
Administrative Assistant in Other
Real Estate Company, 51-200 employeesvBoxxCloud
No score
No answers yet
No answers on this topic
Usability
Citrix ShareFile
Citrix ShareFile 8.3
Based on 15 answers
ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
Project Engineer
Okland ConstructionConstruction, 501-1000 employees
vBoxxCloud
No score
No answers yet
No answers on this topic
Performance
Citrix ShareFile
Citrix ShareFile 9.0
Based on 26 answers
Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
Attorney/President
Andrew C. Simpson, PCLegal Services, 1-10 employees
vBoxxCloud
No score
No answers yet
No answers on this topic
Support Rating
Citrix ShareFile
Citrix ShareFile 8.7
Based on 16 answers
Typically the support is very knowledgeable and interested in following an issue until it is fully resolved. I have not had any issues working with their staff as they are all polite and easy to communicate with. If the first or second level tech does not fix the concern then it is escalated until we get to someone who can close the case.

Verified User
Administrator in Information Technology
Civil Engineering Company, 11-50 employeesvBoxxCloud
vBoxxCloud 8.2
Based on 2 answers
Never expected to receive this kind of service as a small company.
Office Manager
KBC Bank & VerzekeringInformation Services, 11-50 employees
Alternatives Considered
Citrix ShareFile
Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.
Email Marketing Analyst
PositecMarketing and Advertising, 51-200 employees
vBoxxCloud
Not used but evaluated:Dropbox (not secure enough + American servers)Google (not secure enough + American servers)OneDrive (not secure enough + American servers)Tresorit (is secure and has European servers) VBoxx won because of the availability by mail, chat and phone. That is the only thing that counts during emergencies.
Office Manager
KBC Bank & VerzekeringInformation Services, 11-50 employees
Return on Investment
Citrix ShareFile
- POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
- POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
- POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.
IT Manager
Fort Walton Machining, IncAviation & Aerospace, 51-200 employees
vBoxxCloud
- Too soon to say
Office Manager
KBC Bank & VerzekeringInformation Services, 11-50 employees