Clarabridge (discontinued) vs. Inbenta Enterprise Search
Clarabridge (discontinued) vs. Inbenta Enterprise Search
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Clarabridge (discontinued) | N/A | Clarabridge was a solution that helped users understand how customers and employees feel about a company without having to ask. It was acquired by Qualtrics, and its capabilities are now part of the Qualtrics product suite's capabilities. | N/A | |
Inbenta Enterprise Search | Enterprise companies (1,001+ employees) | Inbenta is a conversational intelligence technology provider headquartered in Sunnyvale. Inbenta Search is a search tool built with the vendor’s Symbolic AI and Natural Language Processing (NLP) that aims to help the user reduce support cost by understanding customers’ questions and quickly delivering the most relevant answers, providing a self-service solution to customer support. | N/A |
Clarabridge (discontinued) | Inbenta Enterprise Search | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | — | Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com. | ||||||||||||||
More Pricing Information |
Clarabridge (discontinued) | Inbenta Enterprise Search | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
|
Clarabridge (discontinued) | Inbenta Enterprise Search | |
---|---|---|
Small Businesses | Sogolytics Score 8.9 out of 10 | Algolia Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Guru Score 9.0 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Guru Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Clarabridge (discontinued) | Inbenta Enterprise Search | |
---|---|---|
Likelihood to Recommend | 5.0 (4 ratings) | 8.0 (1 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | - (0 ratings) |
Clarabridge (discontinued) | Inbenta Enterprise Search | |
---|---|---|
Likelihood to Recommend | Discontinued Products | Inbenta Technologies Inc. |
Pros | Discontinued Products | Inbenta Technologies Inc. |
Cons | Discontinued Products | Inbenta Technologies Inc. |
Likelihood to Renew | Discontinued Products | Inbenta Technologies Inc. No answers on this topic |
Alternatives Considered | Discontinued Products | Inbenta Technologies Inc. |
Return on Investment | Discontinued Products | Inbenta Technologies Inc. |
ScreenShots | Inbenta Enterprise Search Screenshots |