Clari vs. Jaspersoft

We use Clari as the primary way to manage our sales business, our opportunities, and our forecasting. Clari provides a very clean, digestible, and easy to manipulate format to view and manage all of the Salesforce information. The fact that Clari is able to provide an easily customizable set of columns and groups, coupled with the ability to write back to Salesforce is fantastic. Anyone in a mature sales organization will find Clari highly effective at helping manage their funnel of opportunities and their business.

Incentivized

It is well suited for the fact of scalability itself and the breadth of features this application has in order to make the migration from legacy systems to the newer different versions more seamless and effective. Data integrity and security are the main aspects of this tool which does not lose their value when doing day-to-day operations for data mapping.

Incentivized

• Creates call summary and add them in created tags to help us to targeted monitoring.
• Help us create battlecards that agents can use on live calls.
• Help us create library and playbook of good and bad calls for training.
• Help us provide a call overview by team.

Incentivized

• TIBCO Jaspersoft allows you to embed reports into your own application, which gives users the feeling they are using a single product.
• TIBCO Jaspersoft Studio allows for more advanced report development, such as adding subreports, drilldown to detail reports, images, page headers, page footers, maps, and more.
• TIBCO's Jaspersoft Domain Designer is very easy to use and navigate.

Incentivized

• Sometimes we'll update everything and it won't save so GTM teams have to do it again. Not sure if it's whenever we do platform updates.
• As a manager I'm not able to reorder my teams names in the rows. I have to ask our Admin to sort A-Z which is time wasted

Incentivized

• One of the issues we found during our implementation was that the reporting software would work faster for certain data sources and not the others. Extracting CSVs and XML was slower in comparison to JSON in our experience.
• Jaspersoft Studio was the main IDE we used for development. Built atop the Eclipse IDE, we found that the tool was really resource intensive and generally take long time to initialize.

Incentivized

I will renew my Clari Subscription for many reasons. 1. Streamlines Sales - Clari automates many manual tasks like note-taking and transcripts. This frees my sales team so they can focus on closing deals. 2. Increased customer retention - Clari helps me identify potential churn risks and take proactive measures. 3. AI-Driven Insights

Incentivized

JasperSoft has been amazing. It is well documented, fast, and transparent in how it functions. We have been very confident in JasperSoft in every aspect of our business and offerings where we've used it. On top of that, their improvements to the product have been fantastic. I am really looking forward to seeing where they take their product and how we can leverage that to please our clients

Incentivized

Clari's UI does not resonate with new users. The backend query updating takes quite long time to update. Lots of fixes are needed without answers or solutions offered by the Clari team. If set up correctly with clear recommendations from the Clari team, all the previous issues may be resolved, however the usability is tied closely to set up.

Incentivized

I think it's a tool well suited for a software developer. Others with less coding skills could struggle somewhat with the tool. I find java a little unforgiving as a language for expressions and not very user friendly for the technically dis-inclined. Sometimes the numeric conversions cause issues (who knew that 0 and 0.0 would cause different things to happen). Previous experience with a reporting tool that used visual basic for its' expressions that I found much simpler to use. On the other hand, java is so widespread, you can easily google the syntax to accomplish what you need to do.

Incentivized

During the last 5 years, we have never faced unplanned outages

Incentivized

We've never had an outage of the software itself. If it was unavailable, it was due to a network outage, not a problem with Jasper.

Incentivized

The system is usually fast and loads quickly. Occasional slowness is observed during processing heavy uploads or downloads.

Incentivized

Complex reports on heavy data load may take considerable amount of time. We have experinced some latencies/misfires regarding to this.

Incentivized

Clari is very willing to jump in and build out use cases. They will work to do anything for you. That said, their follow up is not great. We have had to reach out for follow up several times on a project, which is still not complete. I wish they taught us how to complete what we want, rather than doing it in house for us

Incentivized

They have a great customer support ticketing system in which they always respond same-day. They offer conference calls with srcreensharing as well in order to better understand your issues.

I wish that the lower level support access came with more than just 12 cases per year though as this makes us less likely to reach out for questions on things that we then instead try to solve ourselves which results in loss of time in trying to acquire new features and or solve a problem.

Incentivized

We had one session of in-person training conducted in our office.

Incentivized

It did the job of getting us to our deadline we set for ourselves for initial launch. The customer we launched the product for was also there to learn about it at the same in order to better understand the capabilities. This helped greatly so that the customer was on the same page on what was possible when using jaspersoft. I think most people would not want their customers aware the product they are using is third-party but in this case it was a new experience for us both and so as we learned more about jaspersoft, we both had better communication on what the future road map was for their business needs in BI.

Incentivized

Clari has good training materials, videos, and documentation.

Incentivized

Resources available in the TIBCO Knowledge Base are covering almost everything. They are well organized, and covering almost every possibility. There is always the change to get back to the TIBCO support or to the dedicated Customer Success Manager whenever something very specific or bound to a customization is not covered.

Incentivized

No more the better there is a plan and technical support the business needs and functionalities can be created for the company to use it like that

Incentivized

Having just completed an upgrade to the latest version of Jaspersoft, I am happy to say their support was very good. There were a couple of small challenges which were not easily resolved, but they were primarily related to the fact that we had skipped updates for a couple of versions. The current update procedures assumed we were upgrading from the prior latest version (6.4) to to the new version (7.1).

Incentivized

At the time of selection, Clari was a more mature product than Xactly Forecasting. We did not want to experience growing pains with Xactly. Pipeline Inspection from SFDC was just becoming available. We had already selected Clari before we learned about Pipeline Inspection.

Incentivized

When looking at the different features of these reporting engines, and what we were going to be using it for, the answer seemed clear. Jasper offered exactly what we were looking for, and did so for a price that we were happy with. For a scalable, feature-rich reporting engine that doesn't break the bank, Jaspersoft is the way to go.

Incentivized

Clari is worth the investment with its advanced forecasting and pipeline management. They have a unified revenue platform that serves as a single source of truth for revenue data.

Incentivized

We haven't really started to explore the scalability of the product as yet, but in terms of existing deployments it has done what we need it to do.

Incentivized

• I no longer spend hours reconciling spreadsheets or guessing which opportunities are real - Clari shows me exactly where to focus to drive results.
• I have consistently hit my quota the last 3 quarters thanks to Clari's precision and detailed insights.

Incentivized

• When we demo our Jaspersoft environment to potential clients, their eyes light up and they sit up in their chairs a bit more. A lot of our meetings have ended with with the client very interested in our product due to Jaspersoft.
• Our existing clients have been very satisfied with the adhoc features of Jaspersoft. We've been able to provide them better access to their data on their terms instead of ours. Of course this turns into a huge win for us.
• We've always used SQL Server Reporting Services to deliver our reports to our clients. Converting to Jaspersoft has allowed us to generate the reporting layer that our clients demand. They no longer feel like they are settling for what we offer.