What users are saying about
3 Ratings
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Score 9.5 out of 100
35 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Claris

FileMaker handles the small to mid-size company or department use extremely well. Scaling beyond that is not its sweet spot.
Anonymous | TrustRadius Reviewer

ServiceNow Now Platform

The ServiceNow Platform is well suited for automation processes. The amount of apps that can integrate with ServiceNow allow for numerous processes or Flows to be created. Processes around user IAM can be easily created with integration to Azure / AD or Okta. Also the ability to integrate with tools like SolarWinds allow for system related flows to also be created.
Anonymous | TrustRadius Reviewer

Pros

Claris

  • multi-user support
  • database integrity
  • simple user interfaces
Anonymous | TrustRadius Reviewer

ServiceNow Now Platform

  • workflow during a request item
  • approval management for changes, and services
  • service level agreement monitoring
  • ability to spin up a low code application
Anonymous | TrustRadius Reviewer

Cons

Claris

  • Not great for use by multiple developers at the same time.
  • Could benefit from built-in audit logging of field level changes.
Anonymous | TrustRadius Reviewer

ServiceNow Now Platform

  • Menus can sometimes be confusing to navigate, unless paired down or customized.
  • More flexibility needed for templates/home pages and graphics placement for company branding.
Anonymous | TrustRadius Reviewer

Support Rating

Claris

No score
No answers yet
No answers on this topic

ServiceNow Now Platform

ServiceNow Now Platform 10.0
Based on 4 answers
In our specific case, we do not need ServiceNow Now Platform support over the product. However, for our customers and the support offer, from ServiceNow Now Platform, and especially from the partner ecosystem, there are plenty of offers out of the market. From ServiceNow Now Platform, partners, and a robust and mature ecosystem of professionals.
Rubens F. Dalle Lucca | TrustRadius Reviewer

Alternatives Considered

Claris

Claris just takes everything to the next level - there's nothing we've thrown at it that it can't do
Anonymous | TrustRadius Reviewer

ServiceNow Now Platform

ServiceNow is highly configurable and so offers many options for different types of teams. The pricing was acceptable for our organization as well.
Anonymous | TrustRadius Reviewer

Return on Investment

Claris

  • It has saved countless staff hours any improving work flows
  • Reporting is also a huge benefit which can bring better insight into operations
  • Quickly becomes indispensable in an organization
Anonymous | TrustRadius Reviewer

ServiceNow Now Platform

  • Fast implementation of our Sales & Operation/Projects controls and process - tool adapted to our needs, not us to adapt to the tool.
  • Once we are a consulting/implementation company, our customers are happy to see that we use what we sell, and it is easy to show them how this platform/tool can have an impact on our own business.
Rubens F. Dalle Lucca | TrustRadius Reviewer

Pricing Details

Claris

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Claris Editions & Modules

On-premise Edition
Claris FileMaker Server$151
Claris FileMaker Pro540.002
  1. per user, per month, billed annually
  2. single license (perpetual)
SaaS Edition
Claris FileMaker Essentials$191
Claris FileMaker Standard$391
Claris Connect - Developer$191
Claris Connect - FileMaker Plus49.991
Claris Connect - Essentials$991
Claris Connect - Standard$2491
  1. per month, billed annually
Additional Pricing Details

ServiceNow Now Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ServiceNow Now Platform Editions & Modules

Additional Pricing Details

Add comparison