What users are saying about
13 Ratings
2 Ratings
13 Ratings
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Score 6.2 out of 100
2 Ratings
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Score 8 out of 100

Feature Set Ratings

  • Claritysoft ranks higher in 5 feature sets: Sales Force Automation, Customer Service & Support, CRM Project Management, CRM Reporting & Analytics, Customization
  • ConvergeHub ranks higher in 2 feature sets: Marketing Automation, Platform
  • Claritysoft and ConvergeHub are tied in 1 feature set: Security

Sales Force Automation

8.6

Claritysoft

86%
8.3

ConvergeHub

83%
Claritysoft ranks higher in 6/9 features

Customer data management / contact management

9.3
93%
5 Ratings
9.0
90%
1 Rating

Workflow management

9.0
90%
4 Ratings
9.0
90%
1 Rating

Territory management

8.2
82%
4 Ratings
8.0
80%
1 Rating

Opportunity management

8.8
88%
5 Ratings
9.0
90%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

8.5
85%
5 Ratings
7.0
70%
1 Rating

Quote & order management

7.5
75%
5 Ratings
9.0
90%
1 Rating

Interaction tracking

9.0
90%
5 Ratings
8.0
80%
1 Rating

Channel / partner relationship management

8.2
82%
4 Ratings
8.0
80%
1 Rating

Contract management

N/A
0 Ratings
8.0
80%
1 Rating

Customer Service & Support

10.0

Claritysoft

100%
7.0

ConvergeHub

70%
Claritysoft ranks higher in 1/2 features

Help desk management

10.0
100%
3 Ratings
N/A
0 Ratings

Case management

N/A
0 Ratings
7.0
70%
1 Rating

Marketing Automation

8.8

Claritysoft

88%
9.0

ConvergeHub

90%
ConvergeHub ranks higher in 2/2 features

Lead management

8.8
88%
4 Ratings
9.0
90%
1 Rating

Email marketing

8.8
88%
4 Ratings
9.0
90%
1 Rating

CRM Project Management

9.2

Claritysoft

92%
9.0

ConvergeHub

90%
Claritysoft ranks higher in 2/3 features

Task management

10.0
100%
4 Ratings
9.0
90%
1 Rating

Billing and invoicing management

9.0
90%
3 Ratings
9.0
90%
1 Rating

Reporting

8.5
85%
5 Ratings
9.0
90%
1 Rating

CRM Reporting & Analytics

9.4

Claritysoft

94%
8.0

ConvergeHub

80%
Claritysoft ranks higher in 3/3 features

Forecasting

9.0
90%
4 Ratings
N/A
0 Ratings

Pipeline visualization

9.0
90%
4 Ratings
8.0
80%
1 Rating

Customizable reports

10.0
100%
4 Ratings
8.0
80%
1 Rating

Customization

8.8

Claritysoft

88%
7.5

ConvergeHub

75%
Claritysoft ranks higher in 3/3 features

Custom fields

8.7
87%
5 Ratings
8.0
80%
1 Rating

Custom objects

8.3
83%
4 Ratings
N/A
0 Ratings

API for custom integration

9.4
94%
4 Ratings
7.0
70%
1 Rating

Security

9.0

Claritysoft

90%
9.0

ConvergeHub

90%
Claritysoft ranks higher in 2/2 features

Single sign-on capability

8.5
85%
5 Ratings
N/A
0 Ratings

Role-based user permissions

9.5
95%
5 Ratings
9.0
90%
1 Rating

Platform

6.5

Claritysoft

65%
9.0

ConvergeHub

90%
ConvergeHub ranks higher in 1/1 features

Mobile access

6.5
65%
4 Ratings
9.0
90%
1 Rating

Attribute Ratings

  • ConvergeHub is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.3

Claritysoft

73%
5 Ratings
8.0

ConvergeHub

80%
1 Rating

Likelihood to Recommend

Claritysoft

Great software for keeping track of things you've done or need to do with certain customers or potential customers.
Read full review

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Read full review

Pros

Claritysoft

  • Claritysoft is a low-cost solution for smaller companies to be able to keep up with leads and customers.
  • It also is great for having one depository for quotes and opportunities you and your company are working on.
  • The marketing function seems to also work really well for sending out and tracking email campaigns.
Read full review

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Read full review

Cons

Claritysoft

  • Needs to have the ability to be able to change accounts, opportunities, leads, and contacts over to another rep without having to go into each field separately--this is extremely time-consuming.
  • Would like to see each page be able to bring up more then 100 clients at a time.
Read full review

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Read full review

Pricing Details

Claritysoft

Starting Price

$39 per month

Editions & Modules

Claritysoft editions and modules pricing
EditionModules
Claritysoft$39.001

Footnotes

  1. Per Month Per User

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

ConvergeHub

Starting Price

$9 per user - per month

Editions & Modules

ConvergeHub editions and modules pricing
EditionModules
Lite$91
Professional$292
Premium$593

Footnotes

  1. per user - per month
  2. per user - per month
  3. per user - per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Alternatives Considered

Claritysoft

Claritysoft's emails are much easier to use since Salesforce is in the middle of switching from Classic to Lightning. Also, Salesforce does not have a native group edit option. Claritysoft is much more data driven and you can use all functions of Excel to customize reports. However, Claritysoft does not have as many third-party add-on options compared to Salesforce's app exchange.
Read full review

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Read full review

Return on Investment

Claritysoft

  • Our previous application did not offer the data details that recently became oftenly asked for by our client. This would cause long waits to build out reporting function via a supportive application. With Claritysoft, we have been able to build internally, reports asked for by the client, as well as offer other reports our client had not thought of. It's ROI is continues to grow week to week it seems.
  • The interaction with the Outlook client in our environment has been less than impressive, but that may be indicative of the parameters and not the fault of the application.
  • Setting up accounts, laying permissions and roles, has been a night and day, positive change, compared to our predecessor.
Read full review

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Read full review

Screenshots

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