What users are saying about
10 Ratings
2 Ratings
10 Ratings
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Score 7.8 out of 100
2 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Claritysoft

Great software for keeping track of things you've done or need to do with certain customers or potential customers.
Reagan Reed | TrustRadius Reviewer

Salesboom

Make sure you give them a good idea about your sales process and discuss with them how your data will be imported.
Steve Berkman | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Claritysoft
8.6
Salesboom
8.4
Customer data management / contact management
Claritysoft
9.3
Salesboom
9.1
Workflow management
Claritysoft
9.0
Salesboom
8.2
Territory management
Claritysoft
8.2
Salesboom
7.9
Opportunity management
Claritysoft
8.8
Salesboom
9.1
Integration with email client (e.g., Outlook or Gmail)
Claritysoft
8.5
Salesboom
7.9
Quote & order management
Claritysoft
7.5
Salesboom
9.1
Interaction tracking
Claritysoft
9.0
Salesboom
9.1
Channel / partner relationship management
Claritysoft
8.2
Salesboom
7.6
Contract management
Claritysoft
Salesboom
7.3

Customer Service & Support

Claritysoft
10.0
Salesboom
7.5
Help desk management
Claritysoft
10.0
Salesboom
7.3
Case management
Claritysoft
Salesboom
7.9
Call center management
Claritysoft
Salesboom
7.3

Marketing Automation

Claritysoft
8.8
Salesboom
9.1
Lead management
Claritysoft
8.8
Salesboom
9.1
Email marketing
Claritysoft
8.8
Salesboom
9.1

CRM Project Management

Claritysoft
9.2
Salesboom
9.0
Task management
Claritysoft
10.0
Salesboom
9.1
Billing and invoicing management
Claritysoft
9.0
Salesboom
8.8
Reporting
Claritysoft
8.5
Salesboom
9.1

CRM Reporting & Analytics

Claritysoft
9.3
Salesboom
8.9
Forecasting
Claritysoft
9.0
Salesboom
9.1
Pipeline visualization
Claritysoft
9.0
Salesboom
8.8
Customizable reports
Claritysoft
10.0
Salesboom
8.8

Customization

Claritysoft
8.8
Salesboom
8.6
Custom fields
Claritysoft
8.7
Salesboom
9.1
Custom objects
Claritysoft
8.3
Salesboom
8.8
API for custom integration
Claritysoft
9.3
Salesboom
9.1
Scripting environment
Claritysoft
Salesboom
7.3

Security

Claritysoft
9.0
Salesboom
8.2
Single sign-on capability
Claritysoft
8.5
Salesboom
7.3
Role-based user permissions
Claritysoft
9.5
Salesboom
9.1

Platform

Claritysoft
6.5
Salesboom
7.3
Mobile access
Claritysoft
6.5
Salesboom
7.3

Social CRM

Claritysoft
Salesboom
8.0
Social data
Claritysoft
Salesboom
8.2
Social engagement
Claritysoft
Salesboom
7.9

Integrations with 3rd-party Software

Claritysoft
Salesboom
8.6
Marketing automation
Claritysoft
Salesboom
9.1
Compensation management
Claritysoft
Salesboom
8.2

Pros

Claritysoft

  • Claritysoft is a low-cost solution for smaller companies to be able to keep up with leads and customers.
  • It also is great for having one depository for quotes and opportunities you and your company are working on.
  • The marketing function seems to also work really well for sending out and tracking email campaigns.
Dwayne Tharp | TrustRadius Reviewer

Salesboom

  • As a customer of Salesboom we get a dedicated CRM consultant that helps out with customizations, data importing, etc.
  • Customer support is great.
  • The CRM gets updated quarterly without user intervention.
Tom Greenberg | TrustRadius Reviewer

Cons

Claritysoft

  • Needs to have the ability to be able to change accounts, opportunities, leads, and contacts over to another rep without having to go into each field separately--this is extremely time-consuming.
  • Would like to see each page be able to bring up more then 100 clients at a time.
Pamela Elliott | TrustRadius Reviewer

Salesboom

  • The billing and invoicing needs a bit of improvement.
  • We would like to see more ERP-like features.
  • The customer self service portal needs improvement.
Steve Berkman | TrustRadius Reviewer

Support Rating

Claritysoft

No score
No answers yet
No answers on this topic

Salesboom

Salesboom 8.2
Based on 1 answer
We have a dedicated account manager and support. Whenever we need help we get it.
Steve Berkman | TrustRadius Reviewer

Alternatives Considered

Claritysoft

Claritysoft's emails are much easier to use since Salesforce is in the middle of switching from Classic to Lightning. Also, Salesforce does not have a native group edit option. Claritysoft is much more data driven and you can use all functions of Excel to customize reports. However, Claritysoft does not have as many third-party add-on options compared to Salesforce's app exchange.
Joshua Day | TrustRadius Reviewer

Salesboom

Salesboom worked with us from day one before purchasing our requirements. Once we rolled out the CRM implementation, their customer support is very helpful. The system is very user friendly, feature rich and the prices are very competitive.

Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.
Tom Greenberg | TrustRadius Reviewer

Return on Investment

Claritysoft

  • Our previous application did not offer the data details that recently became oftenly asked for by our client. This would cause long waits to build out reporting function via a supportive application. With Claritysoft, we have been able to build internally, reports asked for by the client, as well as offer other reports our client had not thought of. It's ROI is continues to grow week to week it seems.
  • The interaction with the Outlook client in our environment has been less than impressive, but that may be indicative of the parameters and not the fault of the application.
  • Setting up accounts, laying permissions and roles, has been a night and day, positive change, compared to our predecessor.
Ryan Weller | TrustRadius Reviewer

Salesboom

  • Less sales opportunities slip through the cracks.
  • Reduces sales redundant tasks and saves time.
  • Makes customers.
Tom Greenberg | TrustRadius Reviewer

Pricing Details

Claritysoft

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Claritysoft Editions & Modules

Edition
Claritysoft$39.001
  1. Per Month Per User
Additional Pricing Details

Salesboom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Salesboom Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Claritysoft
8.2
Salesboom
8.5

Support Rating

Claritysoft
Salesboom
8.2

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