What users are saying about
14 Ratings
2 Ratings
14 Ratings
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Score 6 out of 100
2 Ratings
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Score 8.5 out of 100

Feature Set Ratings

  • Claritysoft ranks higher in 6 feature sets: Sales Force Automation, Customer Service & Support, CRM Project Management, CRM Reporting & Analytics, Customization, Security
  • Salesboom ranks higher in 2 feature sets: Marketing Automation, Platform

Sales Force Automation

8.6

Claritysoft

86%
8.4

Salesboom

84%
Claritysoft ranks higher in 5/9 features

Customer data management / contact management

9.3
93%
5 Ratings
9.1
91%
2 Ratings

Workflow management

9.1
91%
4 Ratings
8.2
82%
2 Ratings

Territory management

8.2
82%
4 Ratings
7.9
79%
2 Ratings

Opportunity management

8.8
88%
5 Ratings
9.1
91%
2 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.5
85%
5 Ratings
7.9
79%
2 Ratings

Quote & order management

7.5
75%
5 Ratings
9.1
91%
2 Ratings

Interaction tracking

9.0
90%
5 Ratings
9.1
91%
2 Ratings

Channel / partner relationship management

8.2
82%
4 Ratings
7.6
76%
2 Ratings

Contract management

N/A
0 Ratings
7.3
73%
1 Rating

Customer Service & Support

10.0

Claritysoft

100%
7.5

Salesboom

75%
Salesboom ranks higher in 2/3 features

Help desk management

10.0
100%
3 Ratings
7.3
73%
2 Ratings

Case management

N/A
0 Ratings
7.9
79%
2 Ratings

Call center management

N/A
0 Ratings
7.3
73%
1 Rating

Marketing Automation

8.8

Claritysoft

88%
9.1

Salesboom

91%
Salesboom ranks higher in 2/2 features

Lead management

8.8
88%
4 Ratings
9.1
91%
2 Ratings

Email marketing

8.8
88%
4 Ratings
9.1
91%
2 Ratings

CRM Project Management

9.2

Claritysoft

92%
9.0

Salesboom

90%
Claritysoft ranks higher in 2/3 features

Task management

10.0
100%
4 Ratings
9.1
91%
2 Ratings

Billing and invoicing management

9.0
90%
3 Ratings
8.8
88%
2 Ratings

Reporting

8.5
85%
5 Ratings
9.1
91%
2 Ratings

CRM Reporting & Analytics

9.4

Claritysoft

94%
8.9

Salesboom

89%
Claritysoft ranks higher in 3/3 features

Forecasting

9.1
91%
4 Ratings
9.1
91%
2 Ratings

Pipeline visualization

9.0
90%
4 Ratings
8.8
88%
2 Ratings

Customizable reports

10.0
100%
4 Ratings
8.8
88%
2 Ratings

Customization

8.8

Claritysoft

88%
8.6

Salesboom

86%
Salesboom ranks higher in 3/4 features

Custom fields

8.7
87%
5 Ratings
9.1
91%
2 Ratings

Custom objects

8.3
83%
4 Ratings
8.8
88%
2 Ratings

API for custom integration

9.4
94%
4 Ratings
9.1
91%
1 Rating

Scripting environment

N/A
0 Ratings
7.3
73%
1 Rating

Security

9.0

Claritysoft

90%
8.2

Salesboom

82%
Claritysoft ranks higher in 2/2 features

Single sign-on capability

8.5
85%
5 Ratings
7.3
73%
1 Rating

Role-based user permissions

9.5
95%
5 Ratings
9.1
91%
1 Rating

Platform

6.5

Claritysoft

65%
7.3

Salesboom

73%
Salesboom ranks higher in 1/1 features

Mobile access

6.5
65%
4 Ratings
7.3
73%
2 Ratings

Social CRM

Claritysoft

Feature Set Not Supported
N/A
8.0

Salesboom

80%
Salesboom ranks higher in 2/2 features

Social data

N/A
0 Ratings
8.2
82%
2 Ratings

Social engagement

N/A
0 Ratings
7.9
79%
2 Ratings

Integrations with 3rd-party Software

Claritysoft

Feature Set Not Supported
N/A
8.6

Salesboom

86%
Salesboom ranks higher in 2/2 features

Marketing automation

N/A
0 Ratings
9.1
91%
1 Rating

Compensation management

N/A
0 Ratings
8.2
82%
1 Rating

Attribute Ratings

  • Salesboom is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.2

Claritysoft

72%
5 Ratings
8.5

Salesboom

85%
2 Ratings

Support Rating

Claritysoft

N/A
0 Ratings
8.2

Salesboom

82%
2 Ratings

Likelihood to Recommend

Claritysoft

Great software for keeping track of things you've done or need to do with certain customers or potential customers.
Read full review

Salesboom.com

Make sure you give them a good idea about your sales process and discuss with them how your data will be imported.
Read full review

Pros

Claritysoft

  • Claritysoft is a low-cost solution for smaller companies to be able to keep up with leads and customers.
  • It also is great for having one depository for quotes and opportunities you and your company are working on.
  • The marketing function seems to also work really well for sending out and tracking email campaigns.
Read full review

Salesboom.com

  • As a customer of Salesboom we get a dedicated CRM consultant that helps out with customizations, data importing, etc.
  • Customer support is great.
  • The CRM gets updated quarterly without user intervention.
Read full review

Cons

Claritysoft

  • Needs to have the ability to be able to change accounts, opportunities, leads, and contacts over to another rep without having to go into each field separately--this is extremely time-consuming.
  • Would like to see each page be able to bring up more then 100 clients at a time.
Read full review

Salesboom.com

  • The billing and invoicing needs a bit of improvement.
  • We would like to see more ERP-like features.
  • The customer self service portal needs improvement.
Read full review

Pricing Details

Claritysoft

Starting Price

$39 per month

Editions & Modules

Claritysoft editions and modules pricing
EditionModules
Claritysoft$39.001

Footnotes

  1. Per Month Per User

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Salesboom

Starting Price

$0

Editions & Modules

Salesboom editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Support Rating

    Claritysoft

    No answers on this topic

    Salesboom.com

    We have a dedicated account manager and support. Whenever we need help we get it.
    Read full review

    Alternatives Considered

    Claritysoft

    Claritysoft's emails are much easier to use since Salesforce is in the middle of switching from Classic to Lightning. Also, Salesforce does not have a native group edit option. Claritysoft is much more data driven and you can use all functions of Excel to customize reports. However, Claritysoft does not have as many third-party add-on options compared to Salesforce's app exchange.
    Read full review

    Salesboom.com

    Salesboom worked with us from day one before purchasing our requirements. Once we rolled out the CRM implementation, their customer support is very helpful. The system is very user friendly, feature rich and the prices are very competitive.

    Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.
    Read full review

    Return on Investment

    Claritysoft

    • Our previous application did not offer the data details that recently became oftenly asked for by our client. This would cause long waits to build out reporting function via a supportive application. With Claritysoft, we have been able to build internally, reports asked for by the client, as well as offer other reports our client had not thought of. It's ROI is continues to grow week to week it seems.
    • The interaction with the Outlook client in our environment has been less than impressive, but that may be indicative of the parameters and not the fault of the application.
    • Setting up accounts, laying permissions and roles, has been a night and day, positive change, compared to our predecessor.
    Read full review

    Salesboom.com

    • Less sales opportunities slip through the cracks.
    • Reduces sales redundant tasks and saves time.
    • Makes customers.
    Read full review

    Add comparison