What users are saying about
9 Ratings
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Score 8 out of 100
45 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Claritysoft

Great software for keeping track of things you've done or need to do with certain customers or potential customers.
Reagan Reed | TrustRadius Reviewer

SAP Business ByDesign

Do you plan on going public at some point? If so, this may not be the best solution for you
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Claritysoft
8.6
SAP Business ByDesign
Customer data management / contact management
Claritysoft
9.3
SAP Business ByDesign
Workflow management
Claritysoft
9.0
SAP Business ByDesign
Territory management
Claritysoft
8.3
SAP Business ByDesign
Opportunity management
Claritysoft
8.8
SAP Business ByDesign
Integration with email client (e.g., Outlook or Gmail)
Claritysoft
8.5
SAP Business ByDesign
Quote & order management
Claritysoft
7.5
SAP Business ByDesign
Interaction tracking
Claritysoft
9.0
SAP Business ByDesign
Channel / partner relationship management
Claritysoft
8.3
SAP Business ByDesign

Customer Service & Support

Claritysoft
10.0
SAP Business ByDesign
Help desk management
Claritysoft
10.0
SAP Business ByDesign

Marketing Automation

Claritysoft
8.8
SAP Business ByDesign
Lead management
Claritysoft
8.8
SAP Business ByDesign
Email marketing
Claritysoft
8.8
SAP Business ByDesign

CRM Project Management

Claritysoft
9.2
SAP Business ByDesign
Task management
Claritysoft
10.0
SAP Business ByDesign
Billing and invoicing management
Claritysoft
9.0
SAP Business ByDesign
Reporting
Claritysoft
8.5
SAP Business ByDesign

CRM Reporting & Analytics

Claritysoft
9.3
SAP Business ByDesign
Forecasting
Claritysoft
9.0
SAP Business ByDesign
Pipeline visualization
Claritysoft
9.0
SAP Business ByDesign
Customizable reports
Claritysoft
10.0
SAP Business ByDesign

Customization

Claritysoft
8.8
SAP Business ByDesign
9.1
Custom fields
Claritysoft
8.7
SAP Business ByDesign
Custom objects
Claritysoft
8.3
SAP Business ByDesign
API for custom integration
Claritysoft
9.3
SAP Business ByDesign
9.1
Plug-ins
Claritysoft
SAP Business ByDesign
9.1

Security

Claritysoft
9.0
SAP Business ByDesign
9.3
Single sign-on capability
Claritysoft
8.5
SAP Business ByDesign
9.0
Role-based user permissions
Claritysoft
9.5
SAP Business ByDesign
9.6

Platform

Claritysoft
6.5
SAP Business ByDesign
Mobile access
Claritysoft
6.5
SAP Business ByDesign

Payroll Management

Claritysoft
SAP Business ByDesign
8.4
Benefit plan administration
Claritysoft
SAP Business ByDesign
4.5
Direct deposit files
Claritysoft
SAP Business ByDesign
9.1
Salary revision and increment management
Claritysoft
SAP Business ByDesign
10.0
Reimbursement management
Claritysoft
SAP Business ByDesign
10.0

Reporting & Analytics

Claritysoft
SAP Business ByDesign
9.1
Dashboards
Claritysoft
SAP Business ByDesign
8.7
Standard reports
Claritysoft
SAP Business ByDesign
9.1
Custom reports
Claritysoft
SAP Business ByDesign
9.6

General Ledger and Configurable Accounting

Claritysoft
SAP Business ByDesign
8.7
Accounts payable
Claritysoft
SAP Business ByDesign
9.1
Accounts receivable
Claritysoft
SAP Business ByDesign
9.1
Global Financial Support
Claritysoft
SAP Business ByDesign
9.1
Primary and Secondary Ledgers
Claritysoft
SAP Business ByDesign
9.1
Intercompany Accounting
Claritysoft
SAP Business ByDesign
8.7
Localizations
Claritysoft
SAP Business ByDesign
8.2
Journals and Reconciliations
Claritysoft
SAP Business ByDesign
8.7
Enterprise Accounting
Claritysoft
SAP Business ByDesign
9.1
Configurable Accounting
Claritysoft
SAP Business ByDesign
9.1
Centralized Rules Framework
Claritysoft
SAP Business ByDesign
8.0
Standardized Processes
Claritysoft
SAP Business ByDesign
8.0

Inventory Management

Claritysoft
SAP Business ByDesign
9.0
Inventory tracking
Claritysoft
SAP Business ByDesign
9.1
Automatic reordering
Claritysoft
SAP Business ByDesign
10.0
Location management
Claritysoft
SAP Business ByDesign
8.0
Manufacturing module
Claritysoft
SAP Business ByDesign
9.0

Order Management

Claritysoft
SAP Business ByDesign
8.4
Pricing
Claritysoft
SAP Business ByDesign
9.1
Order entry
Claritysoft
SAP Business ByDesign
9.1
Credit card processing
Claritysoft
SAP Business ByDesign
4.5
Cost of goods sold
Claritysoft
SAP Business ByDesign
9.1
Order Orchestration
Claritysoft
SAP Business ByDesign
9.1
End-to-end order visibility
Claritysoft
SAP Business ByDesign
10.0
Order exception Resolution
Claritysoft
SAP Business ByDesign
8.0

Subledger and Financial Process

Claritysoft
SAP Business ByDesign
9.1
Automated Invoice Processing
Claritysoft
SAP Business ByDesign
9.1
Shared Services Payments
Claritysoft
SAP Business ByDesign
9.1
Billings Management
Claritysoft
SAP Business ByDesign
8.7
Customer Receipt Applications
Claritysoft
SAP Business ByDesign
9.1
Customer Collections
Claritysoft
SAP Business ByDesign
9.1
Revenue Recognition
Claritysoft
SAP Business ByDesign
9.1
Cash Management
Claritysoft
SAP Business ByDesign
9.1
Asset Management
Claritysoft
SAP Business ByDesign
9.1
Travel & Expense Management
Claritysoft
SAP Business ByDesign
10.0
Budgetary Control & Encumbrance Accounting
Claritysoft
SAP Business ByDesign
10.0
Period Close
Claritysoft
SAP Business ByDesign
9.1
Transactions Tax
Claritysoft
SAP Business ByDesign
8.0
Subledger Reconciliations
Claritysoft
SAP Business ByDesign
9.1

Project Financial Management

Claritysoft
SAP Business ByDesign
9.1
Budgeting and Forecasting
Claritysoft
SAP Business ByDesign
10.0
Project Costing
Claritysoft
SAP Business ByDesign
9.1
Cost Capture
Claritysoft
SAP Business ByDesign
9.1
Capital Project Management
Claritysoft
SAP Business ByDesign
9.1
Customer Invoicing
Claritysoft
SAP Business ByDesign
9.1
Customer Contract Compliance
Claritysoft
SAP Business ByDesign
8.0
Project Revenue Recognition
Claritysoft
SAP Business ByDesign
9.1
Project Financial Performance Analysis
Claritysoft
SAP Business ByDesign
9.1
Project Financials Dashboard
Claritysoft
SAP Business ByDesign
9.1
Real-time Financial Reporting
Claritysoft
SAP Business ByDesign
9.1
Embedded Business Intelligence
Claritysoft
SAP Business ByDesign
9.1
Project Planning Collaboration
Claritysoft
SAP Business ByDesign
9.1

Project Execution Management

Claritysoft
SAP Business ByDesign
8.3
Project Planning and Scheduling
Claritysoft
SAP Business ByDesign
9.1
Project Manager Dashboard
Claritysoft
SAP Business ByDesign
9.1
Resource Manager Dashboard
Claritysoft
SAP Business ByDesign
8.0
Task Insight for Project Managers
Claritysoft
SAP Business ByDesign
8.0
Project Manager Mobile Functionality
Claritysoft
SAP Business ByDesign
8.0
Team Member Task Collaboration
Claritysoft
SAP Business ByDesign
8.0
Real-Time Project Reporting
Claritysoft
SAP Business ByDesign
8.0

Grants Management

Claritysoft
SAP Business ByDesign
10.0
Award Lifecycle Management
Claritysoft
SAP Business ByDesign
10.0
Spending Control
Claritysoft
SAP Business ByDesign
10.0
Billing
Claritysoft
SAP Business ByDesign
10.0

Procurement

Claritysoft
SAP Business ByDesign
8.0
Sourcing Analysis
Claritysoft
SAP Business ByDesign
8.0
Bids Analyzed and Compared
Claritysoft
SAP Business ByDesign
8.0
Invoice Automated Matching
Claritysoft
SAP Business ByDesign
8.0
Requisitions-to-Purchase Orders Integrated
Claritysoft
SAP Business ByDesign
8.0
Spend Compliance Management
Claritysoft
SAP Business ByDesign
8.0
Supplier Management
Claritysoft
SAP Business ByDesign
8.0

Logistics

Claritysoft
SAP Business ByDesign
9.1
Inventory Visibility
Claritysoft
SAP Business ByDesign
9.1
Warehouse Workforce Management
Claritysoft
SAP Business ByDesign
9.1

Manufacturing

Claritysoft
SAP Business ByDesign
8.9
Production Process Design
Claritysoft
SAP Business ByDesign
9.1
Supply Chain Business Flows
Claritysoft
SAP Business ByDesign
9.1
Production Management
Claritysoft
SAP Business ByDesign
9.1
Contracted Manufacturing Management
Claritysoft
SAP Business ByDesign
10.0
Configuration Management
Claritysoft
SAP Business ByDesign
8.0
Work Definition
Claritysoft
SAP Business ByDesign
10.0
Work Execution
Claritysoft
SAP Business ByDesign
8.0
Advanced Fulfillment
Claritysoft
SAP Business ByDesign
8.0
Manufacturing Costs
Claritysoft
SAP Business ByDesign
9.1

Supply Chain

Claritysoft
SAP Business ByDesign
8.6
Forecasting
Claritysoft
SAP Business ByDesign
9.1
Inventory Planning
Claritysoft
SAP Business ByDesign
9.1
Multi-tier Supply Chain Planning
Claritysoft
SAP Business ByDesign
8.0
Performance Monitoring
Claritysoft
SAP Business ByDesign
8.0

Pros

Claritysoft

  • Claritysoft is a low-cost solution for smaller companies to be able to keep up with leads and customers.
  • It also is great for having one depository for quotes and opportunities you and your company are working on.
  • The marketing function seems to also work really well for sending out and tracking email campaigns.
Dwayne Tharp | TrustRadius Reviewer

SAP Business ByDesign

  • I like the ease of use and the implementation methodology.
  • With SAP Business ByDesign you can integrate other systems with Web Services, and data technology to get information easy and fast.
  • SAP Business ByDesign includes an Analytics Module to create new reports in regards to your needs.
Henry Winchonlong | TrustRadius Reviewer

Cons

Claritysoft

  • Needs to have the ability to be able to change accounts, opportunities, leads, and contacts over to another rep without having to go into each field separately--this is extremely time-consuming.
  • Would like to see each page be able to bring up more then 100 clients at a time.
Pamela Elliott | TrustRadius Reviewer

SAP Business ByDesign

  • Time off request could be better. Right now, there is no option for sick time
  • It crashes often
  • Customization could be better
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Claritysoft

No score
No answers yet
No answers on this topic

SAP Business ByDesign

SAP Business ByDesign 9.0
Based on 3 answers
SAP BYD work centers are consistent and easy to navigate once you understand one work center. The document flow tab that is in each window allows one to see all related transactions. Document flow is important because one is able to see the flow of transactions and can therefore reverse transactions by following the document flow in reverse. It is possible to group items in each overview screen to see what items are open. The system is working as hoped.
Larry Peck, CPA | TrustRadius Reviewer

Usability

Claritysoft

No score
No answers yet
No answers on this topic

SAP Business ByDesign

SAP Business ByDesign 8.0
Based on 1 answer
Because SAP Business ByDesign allows us to improve our work, reduce the operational steps, implement audit controls, allows us found standard reports or it allows us to create new ones if you need more than the exists are enough for your work or your needs. Overall, SAP Business ByDesign allows us to standardize our operations, enhance our work, improve our skills, work over a web environment or mobile interface.
Henry Winchonlong | TrustRadius Reviewer

Support Rating

Claritysoft

No score
No answers yet
No answers on this topic

SAP Business ByDesign

SAP Business ByDesign 9.0
Based on 1 answer
The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident
Henry Winchonlong | TrustRadius Reviewer

Implementation Rating

Claritysoft

No score
No answers yet
No answers on this topic

SAP Business ByDesign

SAP Business ByDesign 8.0
Based on 1 answer
I recommend implementing all workshops during the ERP selection that you need to know very well about the ERP software. It allows us to gather information to accurate the plan of the project implementation. Additionally, we must reach the high-level commitment to achieve the main goals, to define the RACI matrix and communicate to all project stakeholders.
Henry Winchonlong | TrustRadius Reviewer

Alternatives Considered

Claritysoft

Claritysoft's emails are much easier to use since Salesforce is in the middle of switching from Classic to Lightning. Also, Salesforce does not have a native group edit option. Claritysoft is much more data driven and you can use all functions of Excel to customize reports. However, Claritysoft does not have as many third-party add-on options compared to Salesforce's app exchange.
Joshua Day | TrustRadius Reviewer

SAP Business ByDesign

ByDesign stacks up well against the competition. Companies that do multiple things are usually the best fit (manufacturing, distribution, and service). The more 'modules' used, the fewer competitors will be able to meet the company's needs. It is not inexpensive, but if the needs of the company have the complexity from either a global perspective and need localizations and foreign currency, or a volume perspective and need resources greater than what can be easily housed on-premise, ByDesign should be a top consideration.
Brandon Knight | TrustRadius Reviewer

Return on Investment

Claritysoft

  • Our previous application did not offer the data details that recently became oftenly asked for by our client. This would cause long waits to build out reporting function via a supportive application. With Claritysoft, we have been able to build internally, reports asked for by the client, as well as offer other reports our client had not thought of. It's ROI is continues to grow week to week it seems.
  • The interaction with the Outlook client in our environment has been less than impressive, but that may be indicative of the parameters and not the fault of the application.
  • Setting up accounts, laying permissions and roles, has been a night and day, positive change, compared to our predecessor.
Ryan Weller | TrustRadius Reviewer

SAP Business ByDesign

  • Positive - Access to the real-time reporting allowing for faster decision making especially when fixed price projects are heading into an over budget position.
  • Positive - Complex KPI can now be tracked and as a consequence intensive plans can be made to capitalise on this level of reporting. Staff also have clear visibility over their own performance.
  • Negative - We are a bit on the small side at 30 employees for a ByD solution so it was relatively expensive for us. It would be a much better value preposition above 50 employees.
Rod Taubman | TrustRadius Reviewer

Screenshots

Pricing Details

Claritysoft

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Claritysoft Editions & Modules

Edition
Claritysoft$39.001
  1. Per Month Per User
Additional Pricing Details

SAP Business ByDesign

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

SAP Business ByDesign Editions & Modules

Additional Pricing Details
SAP Business ByDesign is available for a monthly software-as-a-service (SaaS) subscription, based on a base package, user types, and number of users.

Rating Summary

Likelihood to Recommend

Claritysoft
8.4
SAP Business ByDesign
9.5

Likelihood to Renew

Claritysoft
SAP Business ByDesign
9.0

Usability

Claritysoft
SAP Business ByDesign
8.0

Support Rating

Claritysoft
SAP Business ByDesign
9.0

Implementation Rating

Claritysoft
SAP Business ByDesign
8.0

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