ClearDATA vs. IBM Cloud Internet Services

ClearDATA recognized their challenges and made efforts to resolve them. However, they learned DR was not their forte. Instead, they turned their focus towards cloud application and data hosting. Considering the relationships built, I would try their services again, especially with some of our applications needing to be moved into a legacy format.

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In terms of business challenges, it simplifies the job of my engineers and significantly increases the productivity of my teams when they collaborate with IBM teams all over the world. Now that we have completed a proof-of-concept using the services supplied by IBM, we expect it to assist us in managing them more efficiently; thus far, management has been straightforward.

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Independently Invited by TrustRadius

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• Leadership is very attentive, working hard to forge interpersonal relationships

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• Integration with IBM Cloud applications
• Easy to manage web application firewall
• Ease of protecting CloudFoundry applications
• Good console UI
• Protection for rare managed service offerings such as CouchDB through IBM Cloudant

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• Support was a challenge. Often tickets would sit until escalated.
• Clear expectations on both sides caused communication challenges.
• Data stored in the cloud was over 7 days old, and if there was a need to restore the data, business continuity would be greatly affected.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Request proxying is done by way of DNS name resolution, which is inflexible.
• Proxy services do not work on wildcard DNS entries.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I have seen faster and more user friendly interfaces like Azure

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Zadara: This is our current provider. We have a SaaS (Storage as a Service) solution coupled with cloud disaster recovery. So far, this service has been exemplary.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I have used Salesforce to explore it as an app but I have found them both able to solve my needs and requirements when it comes to security. While I choose IBM Cloud Internet Services for more accessibility, a better price was available with Saleforce. Although that is just my observation.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• Hard to say as we never really tested the data recovery, even though it was part of the scope of the project.
• Considering the challenges, I would say we paid for something we didn't receive. However, when escalated we got somewhere.
• From a customer service standpoint, it was 50/50.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It had a positive impact with a big improvement on the performance of web applications.
• Services are quite fast to implement and easy to maintain from an IT perspective.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info