What users are saying about
3 Ratings
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Score 10 out of 100
53 Ratings
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Score 8.2 out of 100

Attribute Ratings

  • IBM Cloud Internet Services is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.0

ClearDATA

60%
1 Rating
7.7

IBM Cloud Internet Services

77%
10 Ratings

Usability

ClearDATA

N/A
0 Ratings
6.0

IBM Cloud Internet Services

60%
1 Rating

Likelihood to Recommend

ClearDATA

ClearDATA recognized their challenges and made efforts to resolve them. However, they learned DR was not their forte. Instead, they turned their focus towards cloud application and data hosting. Considering the relationships built, I would try their services again, especially with some of our applications needing to be moved into a legacy format.
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IBM

In terms of business challenges, it simplifies the job of my engineers and significantly increases the productivity of my teams when they collaborate with IBM teams all over the world. Now that we have completed a proof-of-concept using the services supplied by IBM, we expect it to assist us in managing them more efficiently; thus far, management has been straightforward.
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Pros

ClearDATA

  • Leadership is very attentive, working hard to forge interpersonal relationships
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IBM

  • Integration with IBM Cloud applications
  • Easy to manage web application firewall
  • Ease of protecting CloudFoundry applications
  • Good console UI
  • Protection for rare managed service offerings such as CouchDB through IBM Cloudant
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Cons

ClearDATA

  • Support was a challenge. Often tickets would sit until escalated.
  • Clear expectations on both sides caused communication challenges.
  • Data stored in the cloud was over 7 days old, and if there was a need to restore the data, business continuity would be greatly affected.
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IBM

  • Request proxying is done by way of DNS name resolution, which is inflexible.
  • Proxy services do not work on wildcard DNS entries.
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Pricing Details

ClearDATA

Starting Price

Editions & Modules

ClearDATA editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    IBM Cloud Internet Services

    Starting Price

    $0

    Editions & Modules

    IBM Cloud Internet Services editions and modules pricing
    EditionModules
    IBM Cloud Internet Services - Standard$275.001
    IBM Cloud Internet Services - EnterpriseCall2

    Footnotes

    1. per month, per domain
    2. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Usability

    ClearDATA

    No answers on this topic

    IBM

    I have seen faster and more user friendly interfaces like Azure
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    Alternatives Considered

    ClearDATA

    Zadara: This is our current provider. We have a SaaS (Storage as a Service) solution coupled with cloud disaster recovery. So far, this service has been exemplary.
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    IBM

    I have used Salesforce to explore it as an app but I have found them both able to solve my needs and requirements when it comes to security. While I choose IBM Cloud Internet Services for more accessibility, a better price was available with Saleforce. Although that is just my observation.
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    Return on Investment

    ClearDATA

    • Hard to say as we never really tested the data recovery, even though it was part of the scope of the project.
    • Considering the challenges, I would say we paid for something we didn't receive. However, when escalated we got somewhere.
    • From a customer service standpoint, it was 50/50.
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    IBM

    • It had a positive impact with a big improvement on the performance of web applications.
    • Services are quite fast to implement and easy to maintain from an IT perspective.
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