cleverbridge vs. Salesforce CPQ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
cleverbridge
Score 6.0 out of 10
N/A
Cleverbridge is an enterprise eCommerce solution with subscription management capability to drive growth.N/A
Salesforce CPQ
Score 8.3 out of 10
Mid-Size Companies (51-1,000 employees)
Salesforce CPQ (formerly SteelBrick) is built and delivered on the Salesforce Platform and Salesforce1 Mobile App which enables users to create accurate sales quotes quickly and submit error-free orders on the fly from any device.
$30
Per User per Month
Pricing
cleverbridgeSalesforce CPQ
Editions & Modules
No answers on this topic
Basic
$30
Per User per Month
Professional
$50
Per User per Month
Enterprise
$75
Per User per Month
Offerings
Pricing Offerings
cleverbridgeSalesforce CPQ
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Features
cleverbridgeSalesforce CPQ
Online Storefront
Comparison of Online Storefront features of Product A and Product B
cleverbridge
7.9
2 Ratings
1% above category average
Salesforce CPQ
-
Ratings
Product catalog & listings8.02 Ratings00 Ratings
Product management8.02 Ratings00 Ratings
Bulk product upload6.32 Ratings00 Ratings
Branding6.32 Ratings00 Ratings
Mobile storefront8.32 Ratings00 Ratings
Product variations9.42 Ratings00 Ratings
Website integration8.32 Ratings00 Ratings
Visual customization8.02 Ratings00 Ratings
CMS8.72 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
cleverbridge
8.7
2 Ratings
12% above category average
Salesforce CPQ
-
Ratings
Abandoned cart recovery8.02 Ratings00 Ratings
Checkout user experience9.42 Ratings00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
cleverbridge
9.7
2 Ratings
12% above category average
Salesforce CPQ
-
Ratings
eCommerce security9.72 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
cleverbridge
8.2
2 Ratings
7% above category average
Salesforce CPQ
-
Ratings
Promotions & discounts8.32 Ratings00 Ratings
Personalized recommendations7.32 Ratings00 Ratings
SEO9.01 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
cleverbridge
8.8
2 Ratings
11% above category average
Salesforce CPQ
-
Ratings
Multi-site management8.32 Ratings00 Ratings
Order processing10.02 Ratings00 Ratings
Inventory management9.42 Ratings00 Ratings
Shipping9.01 Ratings00 Ratings
Custom functionality7.32 Ratings00 Ratings
CPQ
Comparison of CPQ features of Product A and Product B
cleverbridge
-
Ratings
Salesforce CPQ
8.4
31 Ratings
3% below category average
Quote sharing/sending00 Ratings8.230 Ratings
Product configuration00 Ratings8.031 Ratings
Configuration options00 Ratings8.329 Ratings
Pricing rules00 Ratings8.628 Ratings
Price adjustment00 Ratings9.030 Ratings
Purchase history and open contracts00 Ratings8.223 Ratings
Guided selling/Sales portal00 Ratings7.819 Ratings
CPQ reporting & analytics00 Ratings8.423 Ratings
CPQ-CRM integration00 Ratings9.028 Ratings
Attachments to quotes00 Ratings8.430 Ratings
Order capturing00 Ratings8.513 Ratings
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cleverbridgeSalesforce CPQ
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User Ratings
cleverbridgeSalesforce CPQ
Likelihood to Recommend
6.6
(2 ratings)
8.8
(40 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Usability
8.0
(1 ratings)
8.6
(3 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
8.2
(2 ratings)
Support Rating
-
(0 ratings)
7.9
(24 ratings)
Product Scalability
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
cleverbridgeSalesforce CPQ
Likelihood to Recommend
Cleverbridge AG
Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.
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Salesforce
What I like best is the ease of use to be able to track all opportunities and quotes in my daily sales tracker I also like the fact that you can reorganize the view for your opportunities. For instance, it is very similar to a spreadsheet where you can filter them by date, dollar amount, name, and several other ways. I found this to be less appropriate when we have to do multiple roles while assigning one task to multiple users. Column resizing within the Quote Line Editor is not supported in the Salesforce mobile app.
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Pros
Cleverbridge AG
  • Excellent partnet
  • Terrific at subscription software
  • Excellent security and uptime
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Salesforce
  • Salesforce CPQ easily maps to standard and custom fields within the opportunity in SFDC, allowing you to avoid time spent duplicating effort or copying and pasting deal criteria.
  • Salesforce CPQ connects directly to pre-determined price book, making it very easy to provide a proposal based on standard cost and/or add discounts to standard cost and reflect those reductions on the order form as appropriate.
  • Salesforce CPQ provides the ability for administrators to configure workflows for approval based on certain discount %'s on the standard cost, offering a quick and easy way to route automatically through the organization for approval.
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Cons
Cleverbridge AG
  • Because of the many different settings, it becomes hard sometimes to set everything up
  • The slow system can take up to 10 seconds to save something
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Salesforce
  • More complex product and configuration rules seem overly complex. If any math is required in a rule, even simple quantity rules can very complicated.
  • Quote templates while easy to customize are very simple in their layout. We'd like to be able to have more dynamic and visually appealing quote templates.
  • Guided selling is lacking in very basic ways. You can't create questions with dependencies for "if this, then that" or an intuitive questionnaire or guided selling wizard.
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Likelihood to Renew
Cleverbridge AG
No answers on this topic
Salesforce
The company is very easy to work with and is growing by leaps and bounds. We do not anticipate switching vendors anytime in the near future
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Usability
Cleverbridge AG
Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.
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Salesforce
After the initial set up, end users who are not the most tech savy are generally finding it easy to navigate
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Support Rating
Cleverbridge AG
No answers on this topic
Salesforce
There have been some issues with multi-year pricing of certain products and services which we have been assured will be resolved but I guess are still underway, the support team apart from this has not been needed much and in the rare scenarios, it has been needed the resolutions of conflicts has been prompt and quick, so the overall support would have my high regards for being so helpful and customer-oriented so as to assure good performance of their toolset and customer satisfaction.
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Alternatives Considered
Cleverbridge AG
DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful
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Salesforce
There is no comparison to a fully functional instance of CPQ. Nothing comes close due to the amount of customization and ease of use that CPQ offers once it's fully built out. Other solutions may be easier to build or administer, but for the users and business needs, CPQ is the best solution possible.
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Return on Investment
Cleverbridge AG
  • We couldn’t have done this on our own
  • They provided cost-effective eCommerce for us
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Salesforce
  • The use of Steelbrick has created significant positive productivity for Mitsubish Electric sales. An online price book and quote input function, along with the ability to clone a quote to efficiently start a new quote has improved sales process and inventory planning. This elevated our sales teams from monthly spreadsheet submissions to real time opportunity and inventory planning.
  • Use of SteelBrick also improved customer service. When a customer places an order today, the sales order processing team has ready access to approved proposals and pricing, instead of looking for the appropriate spreadsheet file containing a customer proposal.
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ScreenShots

Salesforce CPQ Screenshots

Screenshot of Configure. Price. Quote. Anytime, anywhere, on any device.