What users are saying about
3 Ratings
Top Rated
90 Ratings
3 Ratings
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Score 6 out of 100
Top Rated
90 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

cleverbridge

Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.
Madina Mukhamedova | TrustRadius Reviewer

Salesforce CPQ

It is actually well suited in most sales scenarios, perfect for the one I am operating under, which is a budding and upcoming eCommerce platform like industry buying where new SKU's across various categories and subcategories and various pricing and discounts keep on being added to the system and quoting and finding details becomes a difficult task, there in Salesforce CPQ becomes a game-changer.
Prashant Choudhary | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

cleverbridge
7.9
Salesforce CPQ
Product catalog & listings
cleverbridge
8.0
Salesforce CPQ
Product management
cleverbridge
8.0
Salesforce CPQ
Bulk product upload
cleverbridge
6.3
Salesforce CPQ
Branding
cleverbridge
6.3
Salesforce CPQ
Mobile storefront
cleverbridge
8.3
Salesforce CPQ
Product variations
cleverbridge
9.4
Salesforce CPQ
Website integration
cleverbridge
8.3
Salesforce CPQ
Visual customization
cleverbridge
8.0
Salesforce CPQ
CMS
cleverbridge
8.7
Salesforce CPQ

Online Shopping Cart

cleverbridge
8.7
Salesforce CPQ
Abandoned cart recovery
cleverbridge
8.0
Salesforce CPQ
Checkout user experience
cleverbridge
9.4
Salesforce CPQ

Online Payment System

cleverbridge
9.7
Salesforce CPQ
eCommerce security
cleverbridge
9.7
Salesforce CPQ

eCommerce Marketing

cleverbridge
8.2
Salesforce CPQ
Promotions & discounts
cleverbridge
8.3
Salesforce CPQ
Personalized recommendations
cleverbridge
7.3
Salesforce CPQ
SEO
cleverbridge
9.0
Salesforce CPQ

eCommerce Business Management

cleverbridge
8.8
Salesforce CPQ
Multi-site management
cleverbridge
8.3
Salesforce CPQ
Order processing
cleverbridge
10.0
Salesforce CPQ
Inventory management
cleverbridge
9.4
Salesforce CPQ
Shipping
cleverbridge
9.0
Salesforce CPQ
Custom functionality
cleverbridge
7.3
Salesforce CPQ

CPQ

cleverbridge
Salesforce CPQ
8.4
Quote sharing/sending
cleverbridge
Salesforce CPQ
8.8
Product configuration
cleverbridge
Salesforce CPQ
7.9
Configuration options
cleverbridge
Salesforce CPQ
8.4
Pricing rules
cleverbridge
Salesforce CPQ
8.4
Price adjustment
cleverbridge
Salesforce CPQ
8.3
Purchase history and open contracts
cleverbridge
Salesforce CPQ
8.9
Guided selling/Sales portal
cleverbridge
Salesforce CPQ
7.3
CPQ reporting & analytics
cleverbridge
Salesforce CPQ
8.2
CPQ-CRM integration
cleverbridge
Salesforce CPQ
8.9
Attachments to quotes
cleverbridge
Salesforce CPQ
8.8
Order capturing
cleverbridge
Salesforce CPQ
8.2

Pros

cleverbridge

  • Excellent partnet
  • Terrific at subscription software
  • Excellent security and uptime
Anonymous | TrustRadius Reviewer

Salesforce CPQ

  • Salesforce CPQ easily maps to standard and custom fields within the opportunity in SFDC, allowing you to avoid time spent duplicating effort or copying and pasting deal criteria.
  • Salesforce CPQ connects directly to pre-determined price book, making it very easy to provide a proposal based on standard cost and/or add discounts to standard cost and reflect those reductions on the order form as appropriate.
  • Salesforce CPQ provides the ability for administrators to configure workflows for approval based on certain discount %'s on the standard cost, offering a quick and easy way to route automatically through the organization for approval.
Danielle DesBiens | TrustRadius Reviewer

Cons

cleverbridge

  • Because of the many different settings, it becomes hard sometimes to set everything up
  • The slow system can take up to 10 seconds to save something
Madina Mukhamedova | TrustRadius Reviewer

Salesforce CPQ

  • More complex product and configuration rules seem overly complex. If any math is required in a rule, even simple quantity rules can very complicated.
  • Quote templates while easy to customize are very simple in their layout. We'd like to be able to have more dynamic and visually appealing quote templates.
  • Guided selling is lacking in very basic ways. You can't create questions with dependencies for "if this, then that" or an intuitive questionnaire or guided selling wizard.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

cleverbridge

No score
No answers yet
No answers on this topic

Salesforce CPQ

Salesforce CPQ 9.1
Based on 1 answer
The company is very easy to work with and is growing by leaps and bounds. We do not anticipate switching vendors anytime in the near future
Marcus Sandelowsky, CLSSBB | TrustRadius Reviewer

Usability

cleverbridge

cleverbridge 8.0
Based on 1 answer
Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.
Madina Mukhamedova | TrustRadius Reviewer

Salesforce CPQ

Salesforce CPQ 8.6
Based on 3 answers
After the initial set up, end users who are not the most tech savy are generally finding it easy to navigate
Marcus Sandelowsky, CLSSBB | TrustRadius Reviewer

Support Rating

cleverbridge

No score
No answers yet
No answers on this topic

Salesforce CPQ

Salesforce CPQ 7.9
Based on 26 answers
We feel the implementation went rather smooth as we were already up to speed on Salesforce.com, and it shortened the time to launch, in my opinion. Since we went with an out-of-the-box version, there was less customizing needed to make with work in our environment and software that the salesmen use.
Richard Peterson | TrustRadius Reviewer

Alternatives Considered

cleverbridge

DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful
Anonymous | TrustRadius Reviewer

Salesforce CPQ

It is a strong offering if your a Salesforce customer. We previously used Panda Doc and the integration with Saleforce was just not robust enough as we've expanded. Panda Doc allowed for much more customization and control of templates. However, the pricing rules, discounting logic, and guided selling were all much more important to our overall process as we've grown.
Anonymous | TrustRadius Reviewer

Return on Investment

cleverbridge

  • We couldn’t have done this on our own
  • They provided cost-effective eCommerce for us
Anonymous | TrustRadius Reviewer

Salesforce CPQ

  • The use of Steelbrick has created significant positive productivity for Mitsubish Electric sales. An online price book and quote input function, along with the ability to clone a quote to efficiently start a new quote has improved sales process and inventory planning. This elevated our sales teams from monthly spreadsheet submissions to real time opportunity and inventory planning.
  • Use of SteelBrick also improved customer service. When a customer places an order today, the sales order processing team has ready access to approved proposals and pricing, instead of looking for the appropriate spreadsheet file containing a customer proposal.
Chris Osment | TrustRadius Reviewer

Screenshots

Pricing Details

cleverbridge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

cleverbridge Editions & Modules

Additional Pricing Details

Salesforce CPQ

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Salesforce CPQ Editions & Modules

Edition
Basic$301
Professional$501
Enterprise$751
  1. Per User per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

cleverbridge
6.6
Salesforce CPQ
8.6

Likelihood to Renew

cleverbridge
Salesforce CPQ
9.1

Usability

cleverbridge
8.0
Salesforce CPQ
8.6

Reliability and Availability

cleverbridge
Salesforce CPQ
9.1

Performance

cleverbridge
Salesforce CPQ
8.2

Support Rating

cleverbridge
Salesforce CPQ
7.9

Scalability

cleverbridge
Salesforce CPQ
8.2

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