What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
708 Ratings
8 Ratings

ClickUp

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
708 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 1 out of 100

Feature Set Ratings

  • ClickUp ranks higher in 1 feature set: Project Management

Project Management

8.2

ClickUp

82%
4.7

Sococo

47%
ClickUp ranks higher in 12/14 features

Task Management

9.2
92%
300 Ratings
5.0
50%
1 Rating

Resource Management

7.9
79%
203 Ratings
N/A
0 Ratings

Gantt Charts

8.3
83%
205 Ratings
N/A
0 Ratings

Scheduling

8.3
83%
230 Ratings
5.0
50%
1 Rating

Workflow Automation

7.8
78%
201 Ratings
4.0
40%
1 Rating

Team Collaboration

9.1
91%
281 Ratings
N/A
0 Ratings

Support for Agile Methodology

8.6
86%
184 Ratings
N/A
0 Ratings

Support for Waterfall Methodology

8.1
81%
150 Ratings
N/A
0 Ratings

Document Management

7.7
77%
247 Ratings
N/A
0 Ratings

Email integration

7.6
76%
176 Ratings
N/A
0 Ratings

Mobile Access

8.2
82%
220 Ratings
3.0
30%
3 Ratings

Timesheet Tracking

7.8
78%
191 Ratings
N/A
0 Ratings

Search

N/A
0 Ratings
3.0
30%
2 Ratings

Visual planning tools

N/A
0 Ratings
8.0
80%
1 Rating

Professional Services Automation

7.1

ClickUp

71%

Sococo

Feature Set Not Supported
N/A
ClickUp ranks higher in 1/1 features

Project & financial reporting

7.1
71%
132 Ratings
N/A
0 Ratings

Communication

ClickUp

Feature Set Not Supported
N/A
5.3

Sococo

53%
Sococo ranks higher in 7/7 features

Chat

N/A
0 Ratings
5.0
50%
5 Ratings

Notifications

N/A
0 Ratings
5.0
50%
5 Ratings

Discussions

N/A
0 Ratings
6.0
60%
3 Ratings

Internal knowledgebase

N/A
0 Ratings
5.0
50%
2 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
5.0
50%
1 Rating

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
7.0
70%
1 Rating

Integrates with Outlook

N/A
0 Ratings
4.0
40%
1 Rating

File Sharing & Management

ClickUp

Feature Set Not Supported
N/A
4.6

Sococo

46%
Sococo ranks higher in 8/8 features

Versioning

N/A
0 Ratings
6.0
60%
1 Rating

Video files

N/A
0 Ratings
3.0
30%
1 Rating

Audio files

N/A
0 Ratings
3.0
30%
1 Rating

Document collaboration

N/A
0 Ratings
3.0
30%
1 Rating

Access control

N/A
0 Ratings
5.0
50%
1 Rating

Advanced security features

N/A
0 Ratings
6.0
60%
1 Rating

Integrates with Google Drive

N/A
0 Ratings
5.0
50%
1 Rating

Device sync

N/A
0 Ratings
6.0
60%
2 Ratings

Attribute Ratings

  • ClickUp is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

8.8

ClickUp

88%
300 Ratings
1.0

Sococo

10%
5 Ratings

Likelihood to Renew

9.0

ClickUp

90%
19 Ratings

Sococo

N/A
0 Ratings

Usability

9.5

ClickUp

95%
17 Ratings
7.0

Sococo

70%
1 Rating

Availability

8.6

ClickUp

86%
4 Ratings

Sococo

N/A
0 Ratings

Performance

6.8

ClickUp

68%
4 Ratings

Sococo

N/A
0 Ratings

Support Rating

9.5

ClickUp

95%
64 Ratings
6.0

Sococo

60%
2 Ratings

Online Training

9.6

ClickUp

96%
2 Ratings

Sococo

N/A
0 Ratings

Implementation Rating

9.4

ClickUp

94%
4 Ratings

Sococo

N/A
0 Ratings

Configurability

9.1

ClickUp

91%
2 Ratings

Sococo

N/A
0 Ratings

Ease of integration

8.0

ClickUp

80%
2 Ratings

Sococo

N/A
0 Ratings

Product Scalability

9.1

ClickUp

91%
4 Ratings

Sococo

N/A
0 Ratings

Vendor post-sale

9.1

ClickUp

91%
2 Ratings

Sococo

N/A
0 Ratings

Vendor pre-sale

9.1

ClickUp

91%
2 Ratings

Sococo

N/A
0 Ratings

Likelihood to Recommend

Clickup

I honestly can't think of any scenario when ClickUp is not well suited. This is a wonderful tool for someone with ADD IF you get in the habit of actually scheduling tasks and working off of the tasks you have scheduled. Procrastination is an ADD rabbit hole if you let it - ClickUp solves so many issues by helping my ADD mind organize and forget about tasks until I NEED to think about them. My stress levels are lower because of ClickUp... seriously!
Read full review

Social Communications Company

We tried Sococo as means of gamifying a natively remote office. It does the job but the tool suffers from a lack of integrations. You will run out of free minutes very quickly and the additional charges are too high to make business sense.
Read full review

Pros

Clickup

  • Manage our team's time
  • Notify the team of important task due dates
  • Communicate through documents and whiteboards ideas and critical information
  • Be our internal database of employees, clients, tasks and resources
  • Keeps the team focused on the most important tasks needed
  • Keeps the teams and resources accountable
Read full review

Social Communications Company

  • Visual layout - the virtual office visible was very helpful because it made the organization feel closer and as a whole, much more connected. Further, you can group departments in your layout, so it gave a good visual understanding of who was part of each 'department/team.'
  • Sound - the sound quality was good overall in meetings, and I liked the realistic sounds for opening and closing an office, etc. It allowed for a real office feel, and this is especially important since a lot of companies offer the option to work from home now - this removes the 'disconnect' that usually exists when working from home.
  • Communication options - it allowed for multiple ways to communicate and places to communicate - i.e., in the auditorium, lunchroom, conference room, or a smaller room. Very realistic and a variety in that sense.
Read full review

Cons

Clickup

  • We need more functionalities in the formula area. The ability to sum formulas would be great.
  • Hoping to be able to share dashboards as a public view.
  • The ability to change the sequence of automations and clone or duplicate or share.
  • Be able to sell templates as consultants and maintain privacy so users cannot share to the whole world.
Read full review

Social Communications Company

  • It would be great if it supported other major browsers. Not everyone has Chrome installed.
  • The ongoing subscription cost is difficult to justify. This is the only reason we stopped using it.
Read full review

Pricing Details

ClickUp

Starting Price

$0 per month per seat

Editions & Modules

ClickUp editions and modules pricing
EditionModules
Free$0.001
Unlimited$9.00 ($5.00)2
Business$19.00 ($12.00)3
Business Plus$29.00 ($19.00)4
EnterpriseContact Sales5

Footnotes

  1. none
  2. per member per month (annual contract pricing)
  3. per member per month (annual contract pricing)
  4. per member per month (annual contract pricing)
  5. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Pricing

Sococo

Starting Price

$14.99 per month per seat

Editions & Modules

Sococo editions and modules pricing
EditionModules
Sococo$14.99 or $13.99 if paid annually1
Sococo Unlimited$24.992

Footnotes

  1. per month per seat
  2. per month per seat

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Sococo pricing plan includes a 10 seat minimum and 500 minutes per seat per month. Additional minutes price at $5 per 1,000 minutes. Sococo unlimited include a 100 seat minimum with unlimited minutes per seat per user.

Likelihood to Renew

Clickup

We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.
Read full review

Social Communications Company

No answers on this topic

Usability

Clickup

It's pretty easy to figure out without having to invest a bunch of time researching how to use it. The additional different views and themes can really help you personalize how you like to see information, both physically and aesthetically.
Read full review

Social Communications Company

It was easy to use but still needs lots of improvement to collaborate with other tools
Read full review

Reliability and Availability

Clickup

Having used ClickUp for less than a year in my current organization, there have been only a couple of times when errors occurred and we've been unable to access our projects. However these have only been very brief, and did not negatively impact us. I recall these times only lasted for no more than an hour or so
Read full review

Social Communications Company

No answers on this topic

Performance

Clickup

I understand that it's a beast and does a lot of things, which is probably why it's laggy. But I do find it takes longer than I'd like to load, and if I am sending a complex document to a client or team member they aren't quite sure if they're getting the right thing at first. This is actually a pretty significant problem - my biggest beef with ClickUp.
Read full review

Social Communications Company

No answers on this topic

Support Rating

Clickup

I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
Read full review

Social Communications Company

Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.
Read full review

Online Training

Clickup

There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
Read full review

Social Communications Company

No answers on this topic

Implementation Rating

Clickup

Using ClickUp is fairly easy. There are multiple guides on how to use all of the functions in the system. An organization wanting to start working with ClickUp should simply try it out and see how it would like to adapt its workflow to the possibilities the system gives the users.
Read full review

Social Communications Company

No answers on this topic

Alternatives Considered

Clickup

I prefer ClickUp because it works the way it is supposed to. Other productivity apps we have tried will introduce and promote a feature that is typically very broken. We ended up spending more time on chat with customer support than working. I think we have maybe contacted ClickUp's customer support a handful of times.
Read full review

Social Communications Company

I prefer Sococo over Lync/Skype for a few reasons. I feel the user interface is slicker, better voice clarity, easier to hop between calls. And, all call members can go to a common chat room on their own accord instead of one person trying to invite everybody. I also feel that it's easier to share one's screen and swap between different shared screens with Sococo.
Read full review

Contract Terms and Pricing Model

Clickup

I did not.
Read full review

Social Communications Company

No answers on this topic

Scalability

Clickup

As long as organizations are thoughtful when setting up their workspace, I believe that ClickUp is very scalable. For example, we have divided our spaces into functional areas, and further organized projects into a folder system within spaces. By being thoughtful in the early stages of set up, I believe we are avoiding a disorganized situation down the line where projects lack any clear structured hierarchy.
Read full review

Social Communications Company

No answers on this topic

Return on Investment

Clickup

  • Increased collaboration communication - staff is able to comment and communicate back and forth on a specific task INSIDE that task to track all the information effectively.
  • More accurate reports on what is or is not still in progress.
  • Better staff allocation in an effort to reduce overallocation and burnout.
Read full review

Social Communications Company

  • Morning meetings are much simpler with sococo than without. Small powwows with coworkers to work out little bugs are also a lot more enticing since setup is essentially nonexistent.
  • It might be argued that the cost of sococo isn't worth the benefits of simplicity and ease of use.
Read full review

Screenshots

Add comparison