What users are saying about

IBM Cloud Object Storage vs SpiderOak

IBM Cloud Object Storage
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Top Rated
452 Ratings
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SpiderOak
3 Ratings

IBM Cloud Object Storage

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Top Rated
452 Ratings
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Score 8.6 out of 100

Based on 452 reviews and ratings

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SpiderOak

3 Ratings
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Score 8.5 out of 100

Based on 3 reviews and ratings

Feature Set Ratings

    Infrastructure-as-a-Service (IaaS)

    8.1

    IBM Cloud Object Storage

    81%

    SpiderOak

    Feature Set Not Supported
    N/A
    IBM Cloud Object Storage ranks higher in 5/5 features
    IBM Cloud Object Storage ranks higher in 5/5 features

    Service-level Agreement (SLA) uptime

    8.2
    82%
    117 Ratings
    N/A
    0 Ratings

    Dynamic scaling

    8.3
    83%
    119 Ratings
    N/A
    0 Ratings

    Elastic load balancing

    7.6
    76%
    116 Ratings
    N/A
    0 Ratings

    Monitoring tools

    7.8
    78%
    118 Ratings
    N/A
    0 Ratings

    Security controls

    8.8
    88%
    124 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    IBM Cloud Object Storage

    Feature Set Not Supported
    N/A
    8.9

    SpiderOak

    89%
    SpiderOak ranks higher in 7/7 features
    SpiderOak ranks higher in 7/7 features

    Versioning

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Video files

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Audio files

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Document collaboration

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Access control

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    File search

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Device sync

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Cloud Storage Security & Administration

    IBM Cloud Object Storage

    Feature Set Not Supported
    N/A
    9.0

    SpiderOak

    90%
    SpiderOak ranks higher in 3/3 features
    SpiderOak ranks higher in 3/3 features

    User and role management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    File organization

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Device management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Cloud Storage Platform

    IBM Cloud Object Storage

    Feature Set Not Supported
    N/A
    8.3

    SpiderOak

    83%
    SpiderOak ranks higher in 3/3 features
    SpiderOak ranks higher in 3/3 features

    Performance

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Reliability

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Storage Reports

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Attribute Ratings

    • IBM Cloud Object Storage is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.3

    IBM Cloud Object Storage

    83%
    131 Ratings
    8.0

    SpiderOak

    80%
    1 Rating

    Likelihood to Renew

    9.1

    IBM Cloud Object Storage

    91%
    1 Rating

    SpiderOak

    N/A
    0 Ratings

    Usability

    5.8

    IBM Cloud Object Storage

    58%
    2 Ratings

    SpiderOak

    N/A
    0 Ratings

    Support Rating

    8.4

    IBM Cloud Object Storage

    84%
    7 Ratings
    7.0

    SpiderOak

    70%
    2 Ratings

    Online Training

    7.3

    IBM Cloud Object Storage

    73%
    1 Rating

    SpiderOak

    N/A
    0 Ratings

    Implementation Rating

    8.3

    IBM Cloud Object Storage

    83%
    5 Ratings

    SpiderOak

    N/A
    0 Ratings

    Likelihood to Recommend

    IBM Cloud Object Storage

    File recovering and easy data management from various cloud storage systems and the cost-effective capability on this IBM platform are excellent. Security on the system for the multiple data that are handled through the platform is excellent and the user can easily access any needed data from the cloud and provide useful data reports as well as excellent real-time data analytics.

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    Jacintoh Gonzalez | TrustRadius Reviewer
    Jacintoh Gonzalez
    View all 131 answers on this topic

    SpiderOak

    SpiderOak is well suited for local backups of the computer the client resides on. It is well suited for local area storage backups. It is less suited for remote backups, over a VPN or wide area where the data is continually changing. For data that continually changes, like in our document management system, the client needs to be on the same network as the data.

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    Dave King | TrustRadius Reviewer
    Dave King
    View all 1 answers on this topic

    Pros

    IBM Cloud Object Storage

    • Cloud storage allows you to save data and files in an off-site location that you access either through the public internet or a dedicated private network connection.
    • Cloud storage delivers a cost-effective, scalable alternative to storing files on on-premise hard drives or storage networks.
    • Cloud storage services provide elasticity, which means you can scale capacity as your data volumes increase or dial down capacity if necessary.
    • Business continuity of Storing data offsite supports business continuity in the event that a natural disaster or terrorist attack cuts access to your premises.

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    Frason Francis | TrustRadius Reviewer
    Frason Francis
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    SpiderOak

    • Versions Files meaning it makes multiple copies of the same files as it is updated
    • Zero Knowledge meaning our storage is complete secure and private

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    Dave King | TrustRadius Reviewer
    Dave King
    View all 1 answers on this topic

    Cons

    IBM Cloud Object Storage

    • Unexpected errors are known to occur when downloading/uploading files.
    • Not easy to get started. In order to take full advantage of the platform and its features, additional training and reading documentation is needed.
    • The UI of the platform can get a bit confusing and it's easy to get lost.

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    Ausrine S. | TrustRadius Reviewer
    Ausrine S.
    View all 131 answers on this topic

    SpiderOak

    • The Software Client sometimes fails and the only resolution is to uninstall/reinstall
    • Support meanig there is no number to call, you do everything over email

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    Dave King | TrustRadius Reviewer
    Dave King
    View all 1 answers on this topic

    Pricing Details

    IBM Cloud Object Storage

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $0 Up to 25 GB/mo. For all terms go to https://www.ibm.com/cloud/object-storage

    IBM Cloud Object Storage Editions & Modules

    Edition
    Lite PlanFree1
    Standard PlanThere is no minimum fee, pay only for what you use2
    1. Up to 25 GB/mo. For all terms go to https://www.ibm.com/cloud/object-storage
    2. For pricing and all terms go to https://www.ibm.com/cloud/object-storage
    Additional Pricing Details
    The Lite and Standard service plans for Cloud Object Storage include resiliency options, flexible data classes and built-in security. Pricing is based on your choice of location, storage class and resiliency choice.

    SpiderOak

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    SpiderOak Editions & Modules

    —
    Additional Pricing Details
    —

    Usability

    IBM Cloud Object Storage

    IBM Cloud Object Storage 5.8
    Based on 2 answers
    steep learning curve

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    SpiderOak

    No score
    No answers yet
    No answers on this topic

    Support Rating

    IBM Cloud Object Storage

    IBM Cloud Object Storage 8.4
    Based on 7 answers
    I have been working in IT sector for more than 15 years. I have worked with various vendors. IBM's sales team, support team have been really helpful. After we start to use their product, their UX design team also contacted us to get feedback from us. They are really interested about our experience.

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    Christopher J Evans | TrustRadius Reviewer
    Christopher J Evans
    View all 7 answers on this topic

    SpiderOak

    SpiderOak 7.0
    Based on 2 answers
    While I gave them a 7, it is in regards to the access to support. This is a business application and not being able to call them can sometimes be a problem especially when you need immediate support. They still tend to manage their support on a consumer line model and not a business grade model. With that said, I will say they are very knowledgeable of the product and how to resolve most any issue when I contact them.

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    Dave King | TrustRadius Reviewer
    Dave King
    View all 2 answers on this topic

    Online Training

    IBM Cloud Object Storage

    IBM Cloud Object Storage 7.3
    Based on 1 answer
    I just researching and applying the tools on their platforms to ensure a good learning path, based on my needs. Reading the documentation related with resources, tools. Is too big, but I am trying to know more about it every day. It is a good way to know more about their resources. A new way to attract new customers. At the end of the day, we are all involved in improvement and automation of our tasks and resources for customers and end-users.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    SpiderOak

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    IBM Cloud Object Storage

    IBM Cloud Object Storage 8.3
    Based on 5 answers
    IBM's professional service for migrating data and implementing new cloud environment was perfect. They started to help us before we begin to bring together all data such as how can it could be best to transfer all data without problems. During the migration they watched all the process closely to prevent any failure. Lastly, after the migration, they gave us trainings on implementation.

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    Christopher J Evans | TrustRadius Reviewer
    Christopher J Evans
    View all 5 answers on this topic

    SpiderOak

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    IBM Cloud Object Storage

    I consider that it is easy to learn, intuitive, easy to administer, has high data handling capacity, satisfactory performance in large volumes of records

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    MAURICIO CORRAL RIERA | TrustRadius Reviewer
    MAURICIO CORRAL RIERA
    View all 131 answers on this topic

    SpiderOak

    In regards to overall performance SpiderOak is not as customizable as Unitrends, but based on the annual cost for SpiderOak and how we use the product, for a "Backup" to our primary backup solution, it is a welcomed option to our backup strategy when you consider the versioning, zero knowledge, share features and unlimited data.

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    Dave King | TrustRadius Reviewer
    Dave King
    View all 1 answers on this topic

    Return on Investment

    IBM Cloud Object Storage

    • This allows us to recommend a platform to our clients that will quickly help them create new, efficient business processes with very little development.
    • This saves clients hours and days of manual analysis of images, allowing the system to do the work when attaching Object Storage to models.
    • There is a learning curve in utilizing the storage and the modeling, but once up and running, it works well during deployment.

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    Dana Rafiee | TrustRadius Reviewer
    Dana Rafiee
    View all 131 answers on this topic

    SpiderOak

    • ROI is positive when you consider unlimited data for the annual cost.
    • Versioning when you consider backing up documents that continually change and need to restore a previous version.

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    Dave King | TrustRadius Reviewer
    Dave King
    View all 1 answers on this topic

    Screenshots

    SpiderOak

    —

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