What users are saying about
80 Ratings
80 Ratings
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Score 9.3 out of 101

Likelihood to Recommend

CloudApp

Have you ever seen a design error on a site, a typo on the page, something a little wonky, but don't know how to explain it in words? With CloudApp, all you have to do is take a screenshot, make an annotation, and share. It's as simple as that. Or if you're reporting an error, and a developer wants the error to be recreated for documentation, you don't have to use a heavyweight screen recording software. You just record the issues and share - all in the cloud.This may not be appropriate for formal situations, but for your team and among the more casual clients, it should work just fine.
No photo available

Pros

CloudApp

  • It's intuitive to use.
  • Provides easy gif/video creation.
  • Has simple and straightforward sharing.
Andrew Clark profile photo

Cons

CloudApp

  • The file size and quality of gifs could be improved.
Andrew Clark profile photo

Likelihood to Renew

CloudApp

CloudApp 9.1
Based on 1 answer
In all honesty I don't even have time to look for an alternative to CloudApp at this point in our business. CloudApp works for what we had planned to use it for and unless a competing service that offers the same quality and ease-of-use along with video screen capture comes out I will renew indefinitely.
Phillip Guye profile photo

Usability

CloudApp

CloudApp 7.8
Based on 2 answers
I would give cloud app a 10 out of 10 if the video screen capture portion of the tool worked flawlessly and the addition of few suggestions like full-page screen grab and the quicker ability to download screenshots or screen videos to my hard drive. I don't mean to repeat a feature request here being that features would heavily improve usability in my particular usage situation.
Phillip Guye profile photo

Support

CloudApp

CloudApp 8.7
Based on 2 answers
I would give cloud app a 9/10 score on overall support mostly because I have had very little need of any support at all being that the tool was designed almost to use itself. In my opinion this level of forethought is equal to customer support. As of yet I've only had one real problem with cloud app which was the loss of a 20 minute video screen capture. Unfortunately I have not had the time to contact support about this loss. The only other minor issues that I confronted was within the initial set up which I was able to resolve via their website's support pages.
Phillip Guye profile photo

Implementation

CloudApp

CloudApp 8.2
Based on 1 answer
I was extremely satisfied with how quick and easy the implementation of Cloudapp was on my MacIntosh using MacOS Sierra was, along with how amazingly fast I was able to be up and going with the tool. most often with sass tools we are lucky if we can use 50% of the features without having to have consultations and a ton of back-and-forth email on how to use other features of the product. Cloud app has made it extremely user-friendly with almost no need for customer support. To My business, that equals time savings which as most business owners know, can be far more valuable than a few dollars saved.
Phillip Guye profile photo

Alternatives Considered

CloudApp

I have Snagit, but I find the interface a nuisance and resent the amount of time it takes to do simple annotations. The same can be said for Voila, and a few others I can not longer remember.
James Kayten profile photo

Return on Investment

CloudApp

  • There really hasn't been a clear ROI on the tool. However, many of our team members use the free version so there's also not much investment, which is a nice balance to strike.
J.P. VanderLinden profile photo

Pricing Details

CloudApp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

CloudApp Editions & Modules

Edition
Pro$101
Team$202
  1. 1 Seat
  2. 2 Seats
Additional Pricing Details

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