What users are saying about
13 Ratings
2 Ratings
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Score 10 out of 100
13 Ratings
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Score 9 out of 100

Attribute Ratings

  • CloudContactAI is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

CloudContactAI

100%
2 Ratings
9.3

MessageBird

93%
2 Ratings

Usability

10.0

CloudContactAI

100%
1 Rating

MessageBird

N/A
0 Ratings

Support Rating

9.0

CloudContactAI

90%
1 Rating

MessageBird

N/A
0 Ratings

Likelihood to Recommend

AllCode

CloudContactAI is a great platform for communicating with customers and sending them deals. Through CloudContactAI we inform customers about good deals, business updates, and to schedule meetings in bulk. We don't have multiple physical locations, but the clients functionality is a great feature that enables users to create different sub accounts to manage multiple store locations, departments, or clients.
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MessageBird

MessageBird seems to me a very useful tool for the times we are living [in] and the paradigm shift in corporate communications in all industries. It is very good at exchanging information and plain text. It works with some difficulty for sending images and other functionalities that the real WhatsApp application has, but the client on the other side does not know about this and sometimes sends information such as location that it is not possible to obtain.
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Pros

AllCode

  • Facilitate email campaigns
  • Facilitate voice campaigns
  • Facilitate SMS campaigns
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MessageBird

  • SMS delivery
  • Webhooks for delivery reports
  • SMS pricing
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Cons

AllCode

  • Can improve the voice calling functionality
  • Can make the user interface a little easier
  • Can improve the billing section
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MessageBird

  • It does not accept all the functions of whatsapp
  • It has no integration with the Pipedrive CRM
  • Sometimes it doesn't work in real time, leaving clients waiting in an invisible "queue"
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Pricing Details

CloudContactAI

Starting Price

$0

Editions & Modules

CloudContactAI editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    MessageBird

    Starting Price

    $0

    Editions & Modules

    MessageBird editions and modules pricing
    EditionModules
    Start UpFree1
    Pro502
    Pro Plus1503
    Custom PlanContact sales team4
    API Pricing - SMS0.0075
    API Pricing - Voice0.0066
    API Pricing - WhatsApp0.0057
    API Pricing - Numbers18

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    AllCode

    I give CloudContactAI a 10/10 because it solves all of the issues I have on just one platform. Before I discovered CCAI, I was using multiple platforms to manage all of my communication. This started to become an issue--I had so many tabs on my browser that it began to be counterproductive. CloudContactAI simplifies communication.
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    MessageBird

    No answers on this topic

    Support Rating

    AllCode

    CloudContactAI has offered their total support throughout the entire process. They helped me onboard and establish my organization. Whenever I've had a fast, simple question, I was able to consult their documentation page or chatbot on their website to find the support I needed within just a couple of minutes.
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    MessageBird

    No answers on this topic

    Alternatives Considered

    AllCode

    [CloudContactAI] is a lot better than other products because it offers an insightful blog to help you become a better marketer, video tutorials for every feature.
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    MessageBird

    Twilio prices were much higher for our initial volume (30k SMS/month). But they have more APIs and more services if you need to integrate email, SMS, and other channels. We didn't need those features, only basic SMS and email, so we kept each feature from one provider. Email from Sendgrid and SMS from MessageBird
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    Return on Investment

    AllCode

    • Helped improve customer relationships
    • Helped drive more sales
    • Helped provide better support for our customers
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    MessageBird

    • Quick contact with collection clients
    • Delivers the feeling of instantaneous
    • It is good to start the relationship, but continue it through the call center.
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    Screenshots

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