What users are saying about
4 Ratings
2 Ratings
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Score 10 out of 100
4 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

CloudContactAI

CloudContactAI is a great platform for communicating with customers and sending them deals. Through CloudContactAI we inform customers about good deals, business updates, and to schedule meetings in bulk. We don't have multiple physical locations, but the clients functionality is a great feature that enables users to create different sub accounts to manage multiple store locations, departments, or clients.
travor house | TrustRadius Reviewer

MessageBird

MessageBird seems to me a very useful tool for the times we are living [in] and the paradigm shift in corporate communications in all industries. It is very good at exchanging information and plain text. It works with some difficulty for sending images and other functionalities that the real WhatsApp application has, but the client on the other side does not know about this and sometimes sends information such as location that it is not possible to obtain.
Pablo Ritchie | TrustRadius Reviewer

Pros

CloudContactAI

  • Facilitate email campaigns
  • Facilitate voice campaigns
  • Facilitate SMS campaigns
travor house | TrustRadius Reviewer

MessageBird

  • SMS delivery
  • Webhooks for delivery reports
  • SMS pricing
Anonymous | TrustRadius Reviewer

Cons

CloudContactAI

  • Can improve the voice calling functionality
  • Can make the user interface a little easier
  • Can improve the billing section
travor house | TrustRadius Reviewer

MessageBird

  • It does not accept all the functions of whatsapp
  • It has no integration with the Pipedrive CRM
  • Sometimes it doesn't work in real time, leaving clients waiting in an invisible "queue"
Pablo Ritchie | TrustRadius Reviewer

Usability

CloudContactAI

CloudContactAI 10.0
Based on 1 answer
I give CloudContactAI a 10/10 because it solves all of the issues I have on just one platform. Before I discovered CCAI, I was using multiple platforms to manage all of my communication. This started to become an issue--I had so many tabs on my browser that it began to be counterproductive. CloudContactAI simplifies communication.
travor house | TrustRadius Reviewer

MessageBird

No score
No answers yet
No answers on this topic

Support Rating

CloudContactAI

CloudContactAI 9.0
Based on 1 answer
CloudContactAI has offered their total support throughout the entire process. They helped me onboard and establish my organization. Whenever I've had a fast, simple question, I was able to consult their documentation page or chatbot on their website to find the support I needed within just a couple of minutes.
travor house | TrustRadius Reviewer

MessageBird

No score
No answers yet
No answers on this topic

Alternatives Considered

CloudContactAI

[CloudContactAI] is a lot better than other products because it offers an insightful blog to help you become a better marketer, video tutorials for every feature.
Anonymous | TrustRadius Reviewer

MessageBird

Twilio prices were much higher for our initial volume (30k SMS/month). But they have more APIs and more services if you need to integrate email, SMS, and other channels.We didn't need those features, only basic SMS and email, so we kept each feature from one provider. Email from Sendgrid and SMS from MessageBird
Anonymous | TrustRadius Reviewer

Return on Investment

CloudContactAI

  • Helped improve customer relationships
  • Helped drive more sales
  • Helped provide better support for our customers
travor house | TrustRadius Reviewer

MessageBird

  • Quick contact with collection clients
  • Delivers the feeling of instantaneous
  • It is good to start the relationship, but continue it through the call center.
Pablo Ritchie | TrustRadius Reviewer

Screenshots

Pricing Details

CloudContactAI

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CloudContactAI Editions & Modules

Additional Pricing Details

MessageBird

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MessageBird Editions & Modules

Edition
Start UpFree
Pro$502
Pro Plus$1502
Custom PlanContact sales team
API Pricing - SMS0.0074
API Pricing - Voice0.0065
API Pricing - WhatsApp0.0056
API Pricing - Numbers$17
  1. none
  2. per month
  3. none
  4. per message
  5. per minute
  6. per message
  7. per month
Additional Pricing Details

Add comparison