2 Ratings
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Score 9 out of 100
167 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

CommerceHub

Commercehub is perfect for those that sell in a online market place such as Walmart, home Depot, Lowe's, Amazon, and other various stores that also have an online presence. If you are getting hundreds of orders then commercehub will make your life so much easier.
Travis Weed | TrustRadius Reviewer

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce Cloud works great for us, an ecommerce company. Any other company (of decent size) should consider Magento. They offer many features right out of the box and allow a ton of customization as well as easy integration with third party vendors. I could imagine that if you were a smaller company, Magento would likely be overkill for your online store.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
7.4
Product catalog & listings
CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
7.5
Product management
CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
7.8
Bulk product upload
CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
7.3
Branding
CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
6.3
Mobile storefront
CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
7.8
Product variations
CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
7.9
Website integration
CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
7.0
Visual customization
CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
7.7
CMS
CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
7.2

Online Shopping Cart

CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
5.9
Abandoned cart recovery
CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
5.7
Checkout user experience
CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
6.2

Online Payment System

CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
6.9
eCommerce security
CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
6.9

eCommerce Marketing

CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
6.1
Promotions & discounts
CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
5.8
Personalized recommendations
CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
5.0
SEO
CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
7.6

eCommerce Business Management

CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
7.6
Multi-site management
CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
8.3
Order processing
CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
7.5
Inventory management
CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
7.3
Shipping
CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
7.0
Custom functionality
CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
7.9

Pros

CommerceHub

  • User friendly
  • The features are simple.
  • Can get a lot of information in one place
Jan Glover | TrustRadius Reviewer

Magento Commerce, part of Adobe Commerce Cloud

  • Highly flexible with open source code make expanding capabilities and customizing experiences virtually limitless
  • Huge community of developers and extensions to solve problems and provide support
  • Great set of out of the box features that provide a foundation for a best in class web experience
Jeff McRitchie | TrustRadius Reviewer

Cons

CommerceHub

  • Allow for mass uploads for shipping and invoicing.
  • Allow for custom notes when canceling an order.
  • Allow for changing items that are shipped or invoiced when needing to change a customer order.
Travis Weed | TrustRadius Reviewer

Magento Commerce, part of Adobe Commerce Cloud

  • The Magento admin is not as user-friendly has other e-commerce platforms, and this is why I never recommend it for smaller ecommerce stores.
  • You absolutely need a skilled developer to customize and extend Magento. A skilled developer can make Magento amazing, but if you're looking for a DIY website option, Magento will frustrate you.
  • Magento takes a lot of server resources, so you will not be able to run on it a shared hosting account. You will need a dedicated server for it.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

CommerceHub

No score
No answers yet
No answers on this topic

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.8
Based on 8 answers
Magento is well-supported by a big development team at eBay, which not only addresses bug reports very quickly, but also is constantly working on improvements to the platform. The wealth of Magento third party modules ensures that the platform will be up to date with future changes to
Payment or ERP systems.
Security is always a concern and with the Zend framework as a foundation, Magento has had very few security-related patches since I have started to work with it
Christian Kern | TrustRadius Reviewer

Usability

CommerceHub

No score
No answers yet
No answers on this topic

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.0
Based on 1 answer
Magento offers lots of templates and themes to customize the look and feel of the store, and even optimize it for mobile phones. The have an extensive library of forms and templates.
Anonymous | TrustRadius Reviewer

Support Rating

CommerceHub

No score
No answers yet
No answers on this topic

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 2 answers
The technical service was impeccable. They were on point and were very knowledgeable.
Anonymous | TrustRadius Reviewer

Online Training

CommerceHub

No score
No answers yet
No answers on this topic

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 2 answers
Great value for an flexible, open source platform.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CommerceHub

It was best suited for the business need at the time.
Jan Glover | TrustRadius Reviewer

Magento Commerce, part of Adobe Commerce Cloud

I wasn't involved in the purchase of Magento but I have used Shopify and Woo Commerce in the past and they are, in my opinion, far easier to use. You can get started very quickly and set up your store without the need of a dedicated developer. If I were involved in the purchasing process (even if to just give an opinion), I would have not recommended going this route and would have preferred to manage it all in-house with our more limited resources and getting an easier-to-use platform instead
Steffany Winkelmann | TrustRadius Reviewer

Return on Investment

CommerceHub

  • Less time spent manually entering orders.
  • More time spent shipping and invoicing - costs more on the company than if a mass uploads from an Excel sheet would be allowed.
  • Cancelling orders can cause issues especially if you cannot add notes to transmit to them directly to the customer.
Travis Weed | TrustRadius Reviewer

Magento Commerce, part of Adobe Commerce Cloud

  • Magento has provided our primary platform for our eCommerce Business over the last four years. It has its limitations, but have been reliable. We have no immediate plans to move off of Magento.
  • If and when we decide to launch the 4th domain and intend to produce a more personalized or customizable user-experience, we may search for a platform that supports a wider variety of visual and custom options "out of the box".
Zach Shelley | TrustRadius Reviewer

Pricing Details

CommerceHub

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Magento Commerce, part of Adobe Commerce Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CommerceHub
9.0
Magento Commerce, part of Adobe Commerce Cloud
7.7

Likelihood to Renew

CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
9.8

Usability

CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
9.0

Reliability and Availability

CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
10.0

Performance

CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
9.0

Support Rating

CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
8.0

Online Training

CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
8.0

Implementation Rating

CommerceHub
Magento Commerce, part of Adobe Commerce Cloud
8.0

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