Likelihood to Recommend
Commercehub is perfect for those that sell in a online market place such as Walmart, home Depot, Lowe's, Amazon, and other various stores that also have an online presence. If you are getting hundreds of orders then commercehub will make your life so much easier.
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OMS is created for wholesale businesses and is used by many of the companies in our industry. It is apparent that their features have been carefully developed over time to address the business needs for B2B companies. Our company has thousands of SKUs and a unique pricing structure, and OMS was able to handle our unique needs. We would have liked the software to be more modern and to have a better user flow. Importing and exporting data requires a person with experience to handle.
Read full review Pros User friendly The features are simple. Can get a lot of information in one place Read full review OMS is suitable for wholesale businesses to track inventory and sell based on cases or pallets. OMS allows wholesale pricing structures. We could invoice based on customer tier/category or by units sold. OMS onboarding was a smooth process. Their team is helpful, proactive and professional. We received live training to our team over 2 days. We had followup questions which were answered by email or phone promptly. Read full review Cons Allow for mass uploads for shipping and invoicing. Allow for custom notes when canceling an order. Allow for changing items that are shipped or invoiced when needing to change a customer order. Read full review OMS software been around for a long time and they have thoughtfully added features for wholesale businesses. However, the software is in need of an update that makes the software easier to use and more modern. The user flow could be improved and the layout could be more intuitive. It is inconvenient to change between modules. It takes time for team members to become familiar with the software. We appreciate the ability to import/export data, however we wish that this feature was easier to use for the team. Currently only a few members with technology experience are able to use the feature. Read full review Support Rating
We highly recommend OMS because of their customer support. When evaluating their software, we had a sales associate and a programmer walk us through the software and answer questions. They allowed us to demo the software at our offices. During onboarding, we received live training form a knowledgeable team member. We were happy that phone calls were always answered quickly. In fact, they reached out to us multiple times to make sure that we were set up and happy.
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It was best suited for the business need at the time.
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In our search for inventory management software, we read reviews online and set up demos with many companies. We were open to trying retail focused software liked
because they were modern and cloud based.
was a viable option, however lacked all the features we needed for our unique wholesale business. We migrated to
for 2 years but were unhappy with their server down time, their customer support and the subscription fee change. Ultimately we came across OMS because other people in our industry recommended OMS and found that OMS addressed our wholesale businesses needs.
Read full review Return on Investment Less time spent manually entering orders. More time spent shipping and invoicing - costs more on the company than if a mass uploads from an Excel sheet would be allowed. Cancelling orders can cause issues especially if you cannot add notes to transmit to them directly to the customer. Read full review OMS reduced invoicing errors by allowing us to sell based on wholesale units, like cases or pallets. We previously used cloud based software where we experienced downtime and could not create invoices. We do not experience any down time with OMS. OMS is purchased as a lump sump 1 time payment, so we are not surprised by any pricing changes. However we incurred the cost of setting up a server and backing up the data. Read full review ScreenShots