ContactPigeon vs Mindmatrix

Likelihood to Recommend

Ideal for eCommerce. It is not the cheapest for a startup but one of the best for a scaling business.

eCommerce Manager

tetragonobookstores.grRetail, 11-50 employees

I would only recommend Mindmatrix as a short term solution for companies that want to take advantage of the ready made drip campaigns for their vertical.

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Verified User

C-Level Executive in Information Technology

Information Technology and Services Company, 1-10 employees

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Feature Rating Comparison

ContactPigeon

Mindmatrix

WYSIWYG email editor

Dynamic content

Ability to test dynamic content

Landing pages

A/B testing

Email deliverability reporting

List management

Triggered drip sequences

ContactPigeon

Mindmatrix

Lead nurturing

Lead scoring and grading

Automated sales alerts and tasks

ContactPigeon

Mindmatrix

Social sharing and campaigns

Social profile integration

ContactPigeon

Mindmatrix

Dashboards

Standard reports

ContactPigeon

Mindmatrix

API

Role-based workflow & approvals

Customizability

Integration with Salesforce.com

Pros

Really powerful custom automation
Omnichannel marketing automation (Email+Push Notifications+SMS)
Great support

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Apostolis Lianos

eCommerce Manager

tetragonobookstores.grRetail, 11-50 employees

View all 1 answers on this topic

Drip campaigns ready to go for several Industries

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Verified User

C-Level Executive in Information Technology

Information Technology and Services Company, 1-10 employees

View all 1 answers on this topic

Cons

The UI is too complex sometimes (hopefully their support is always there for us!)

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Apostolis Lianos

eCommerce Manager

tetragonobookstores.grRetail, 11-50 employees

View all 1 answers on this topic

Navigation is confusing, not intuitive.
Creating and changing users must be done by a ticketing request.
Horrific support, all email and overseas, rarely talk to anyone.
There are issues in practically every area. There are inconsistencies with sharing of contacts, sharing of client and CRM data. For example, only the owner of the campaign can see reports on that particular campaign. There are sharing inconsistencies throughout the entire program that just do not make sense.
There is also an unusually high amount of undelivered mail, and a very high SPAM occurrence. Much higher than our backup, MailChimp for example.

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Verified User

C-Level Executive in Information Technology

Information Technology and Services Company, 1-10 employees

View all 1 answers on this topic

Likelihood to Renew

No score

No answers yet

No answers on this topic

Mindmatrix 1.0

Based on 1 answer

There are a lot of bugs and poor design in this product.

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Verified User

C-Level Executive in Information Technology

Information Technology and Services Company, 1-10 employees

View all 1 answers on this topic

Alternatives Considered

ContactPigeon is built for eCommerce, while Mailchimp is super easy and a good fit for a smaller company. That's why we switched since we needed a more complete, all-in-one marketing automation solution to scale our online business.

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Apostolis Lianos

eCommerce Manager

tetragonobookstores.grRetail, 11-50 employees

View all 1 answers on this topic

I selected Mindmatrix solely based on the content they had available for our vertical.

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Verified User

C-Level Executive in Information Technology

Information Technology and Services Company, 1-10 employees

View all 1 answers on this topic

Return on Investment

25% growth in Email orders (YoY).
Higher open rates up to +46%.

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Apostolis Lianos

eCommerce Manager

tetragonobookstores.grRetail, 11-50 employees

View all 1 answers on this topic

Drip campaigns can be started right away because there are prebuilt templates for our vertical.

Read full review

Verified User

C-Level Executive in Information Technology

Information Technology and Services Company, 1-10 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

ContactPigeon

Mindmatrix

ContactPigeon

Mindmatrix

Likelihood to Recommend

ContactPigeon

Mindmatrix

Feature Rating Comparison

WYSIWYG email editor

Dynamic content

Ability to test dynamic content

Landing pages

A/B testing

Email deliverability reporting

List management

Triggered drip sequences

Lead nurturing

Lead scoring and grading

Automated sales alerts and tasks

Social sharing and campaigns

Social profile integration

Dashboards

Standard reports

API

Role-based workflow & approvals

Customizability

Integration with Salesforce.com

Pros

ContactPigeon

Mindmatrix

Cons

ContactPigeon

Mindmatrix

Likelihood to Renew

ContactPigeon

Mindmatrix

Alternatives Considered

ContactPigeon

Mindmatrix

Return on Investment

ContactPigeon

Mindmatrix

Screenshots

ContactPigeon

Mindmatrix

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

Add comparison