What users are saying about
5 Ratings
2 Ratings
5 Ratings
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Score 8.6 out of 100
2 Ratings
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Score 6 out of 100

Feature Set Ratings

    Email & Online Marketing

    ContactPigeon

    Feature Set Not Supported
    N/A
    2.6

    Mindmatrix

    26%
    Mindmatrix ranks higher in 8/8 features

    WYSIWYG email editor

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Dynamic content

    N/A
    0 Ratings
    1.8
    18%
    1 Rating

    Ability to test dynamic content

    N/A
    0 Ratings
    1.8
    18%
    1 Rating

    Landing pages

    N/A
    0 Ratings
    4.5
    45%
    1 Rating

    A/B testing

    N/A
    0 Ratings
    3.6
    36%
    1 Rating

    Email deliverability reporting

    N/A
    0 Ratings
    2.7
    27%
    2 Ratings

    List management

    N/A
    0 Ratings
    3.6
    36%
    1 Rating

    Triggered drip sequences

    N/A
    0 Ratings
    1.8
    18%
    1 Rating

    Lead Management

    ContactPigeon

    Feature Set Not Supported
    N/A
    3.9

    Mindmatrix

    39%
    Mindmatrix ranks higher in 3/3 features

    Lead nurturing

    N/A
    0 Ratings
    3.6
    36%
    1 Rating

    Lead scoring and grading

    N/A
    0 Ratings
    5.5
    55%
    1 Rating

    Automated sales alerts and tasks

    N/A
    0 Ratings
    2.7
    27%
    1 Rating

    Social Media Marketing

    ContactPigeon

    Feature Set Not Supported
    N/A
    5.0

    Mindmatrix

    50%
    Mindmatrix ranks higher in 2/2 features

    Social sharing and campaigns

    N/A
    0 Ratings
    5.5
    55%
    1 Rating

    Social profile integration

    N/A
    0 Ratings
    4.5
    45%
    1 Rating

    Reporting & Analytics

    ContactPigeon

    Feature Set Not Supported
    N/A
    5.0

    Mindmatrix

    50%
    Mindmatrix ranks higher in 2/2 features

    Dashboards

    N/A
    0 Ratings
    5.5
    55%
    1 Rating

    Standard reports

    N/A
    0 Ratings
    4.5
    45%
    1 Rating

    Platform & Infrastructure

    ContactPigeon

    Feature Set Not Supported
    N/A
    1.4

    Mindmatrix

    14%
    Mindmatrix ranks higher in 4/4 features

    API

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Role-based workflow & approvals

    N/A
    0 Ratings
    1.8
    18%
    1 Rating

    Customizability

    N/A
    0 Ratings
    1.8
    18%
    1 Rating

    Integration with Salesforce.com

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Attribute Ratings

    • ContactPigeon is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew

    Likelihood to Recommend

    9.1

    ContactPigeon

    91%
    3 Ratings
    1.8

    Mindmatrix

    18%
    1 Rating

    Likelihood to Renew

    9.1

    ContactPigeon

    91%
    1 Rating
    1.0

    Mindmatrix

    10%
    1 Rating

    Support Rating

    9.1

    ContactPigeon

    91%
    1 Rating

    Mindmatrix

    N/A
    0 Ratings

    Likelihood to Recommend

    ContactPigeon

    It is a platform with all the requisite features to meet the needs of a complete digital marketing campaign: email marketing with countless automation rules, pop-ups that serve as simple sign-ups or even as cross-sell and up-sell tools, push notifications with ready-made templates for vital functions like browse and cart abandonment, the ability to create offsite landing pages, creation of Facebook ads, and much much more. I really can't think of one scenario in which ContactPigeon won't provide solid solutions.
    Makis Paraskevopoulos | TrustRadius Reviewer

    Mindmatrix

    I would only recommend Mindmatrix as a short term solution for companies that want to take advantage of the ready made drip campaigns for their vertical.
    Anonymous | TrustRadius Reviewer

    Pros

    ContactPigeon

    • Customized newsletters with segmentations to target specific customers according to their visits in our website.
    • Landing pages, with [graphics] we create. It creates a special link for every campaign/landing page for use in our advertisements.
    • Pop ups in site. [We] can have pop ups in every page of our site. [We] want [this] in order to inform our customers for extra [discounts] [or] [gifts].
    Anonymous | TrustRadius Reviewer

    Mindmatrix

    • Drip campaigns ready to go for several Industries
    Anonymous | TrustRadius Reviewer

    Cons

    ContactPigeon

    • The UI is too complex sometimes (hopefully their support is always there for us!)
    Apostolis Lianos | TrustRadius Reviewer

    Mindmatrix

    • Navigation is confusing, not intuitive.
    • Creating and changing users must be done by a ticketing request.
    • Horrific support, all email and overseas, rarely talk to anyone.
    • There are issues in practically every area. There are inconsistencies with sharing of contacts, sharing of client and CRM data. For example, only the owner of the campaign can see reports on that particular campaign. There are sharing inconsistencies throughout the entire program that just do not make sense.
    • There is also an unusually high amount of undelivered mail, and a very high SPAM occurrence. Much higher than our backup, MailChimp for example.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    ContactPigeon

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $198 per month/billed annually

    ContactPigeon Editions & Modules

    Edition
    Standard$198.001
    Pro$385.001
    Enterprise$980.001
    1. per month/billed annually
    Additional Pricing Details

    Mindmatrix

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $325 per month

    Mindmatrix Editions & Modules

    Edition
    Sales Enablement for Direct Sales$301
    Sales Enablement for Channel/Reps$151
    Sales Enablement for Franchisers and Retailers$151
    Sales Enablement for Multi Channel EnterpriseContact sales team
    1. per user/per month
    2. none
    Additional Pricing Details

    Likelihood to Renew

    ContactPigeon

    ContactPigeon 9.1
    Based on 1 answer
    I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.
    Makis Paraskevopoulos | TrustRadius Reviewer

    Mindmatrix

    Mindmatrix 1.0
    Based on 1 answer
    There are a lot of bugs and poor design in this product.
    Anonymous | TrustRadius Reviewer

    Support Rating

    ContactPigeon

    ContactPigeon 9.1
    Based on 1 answer
    It is honestly the best support team I've ever seen, always ready and willing to help.
    Makis Paraskevopoulos | TrustRadius Reviewer

    Mindmatrix

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    ContactPigeon

    [I] haven't used other [products].
    Anonymous | TrustRadius Reviewer

    Mindmatrix

    I selected Mindmatrix solely based on the content they had available for our vertical.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    ContactPigeon

    • 25% growth in Email orders (YoY).
    • Higher open rates up to +46%.
    Apostolis Lianos | TrustRadius Reviewer

    Mindmatrix

    • Drip campaigns can be started right away because there are prebuilt templates for our vertical.
    Anonymous | TrustRadius Reviewer

    Screenshots

    Add comparison