What users are saying about
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 5 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6 out of 100
Based on 2 reviews and ratings
Feature Set Ratings
Email & Online Marketing
ContactPigeon
Feature Set Not Supported
N/A

2.6
Mindmatrix
26%
Mindmatrix ranks higher in 8/8 features
Mindmatrix ranks higher in 8/8 features
WYSIWYG email editor
N/A
0 Ratings

1.0
10%
1 Rating
Dynamic content
N/A
0 Ratings

1.8
18%
1 Rating
Ability to test dynamic content
N/A
0 Ratings

1.8
18%
1 Rating
Landing pages
N/A
0 Ratings

4.5
45%
1 Rating
A/B testing
N/A
0 Ratings

3.6
36%
1 Rating
Email deliverability reporting
N/A
0 Ratings

2.7
27%
2 Ratings
List management
N/A
0 Ratings

3.6
36%
1 Rating
Triggered drip sequences
N/A
0 Ratings

1.8
18%
1 Rating
Lead Management
ContactPigeon
Feature Set Not Supported
N/A

3.9
Mindmatrix
39%
Mindmatrix ranks higher in 3/3 features
Mindmatrix ranks higher in 3/3 features
Lead nurturing
N/A
0 Ratings

3.6
36%
1 Rating
Lead scoring and grading
N/A
0 Ratings

5.5
55%
1 Rating
Automated sales alerts and tasks
N/A
0 Ratings

2.7
27%
1 Rating
Social Media Marketing
ContactPigeon
Feature Set Not Supported
N/A

5.0
Mindmatrix
50%
Mindmatrix ranks higher in 2/2 features
Mindmatrix ranks higher in 2/2 features
Social sharing and campaigns
N/A
0 Ratings

5.5
55%
1 Rating
Social profile integration
N/A
0 Ratings

4.5
45%
1 Rating
Reporting & Analytics
ContactPigeon
Feature Set Not Supported
N/A

5.0
Mindmatrix
50%
Mindmatrix ranks higher in 2/2 features
Mindmatrix ranks higher in 2/2 features
Dashboards
N/A
0 Ratings

5.5
55%
1 Rating
Standard reports
N/A
0 Ratings

4.5
45%
1 Rating
Platform & Infrastructure
ContactPigeon
Feature Set Not Supported
N/A

1.4
Mindmatrix
14%
Mindmatrix ranks higher in 4/4 features
Mindmatrix ranks higher in 4/4 features
API
N/A
0 Ratings

1.0
10%
1 Rating
Role-based workflow & approvals
N/A
0 Ratings

1.8
18%
1 Rating
Customizability
N/A
0 Ratings

1.8
18%
1 Rating
Integration with Salesforce.com
N/A
0 Ratings

1.0
10%
1 Rating
Attribute Ratings
- ContactPigeon is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
Likelihood to Recommend
9.1
ContactPigeon
91%
3 Ratings

1.8
Mindmatrix
18%
1 Rating
Likelihood to Renew
9.1
ContactPigeon
91%
1 Rating

1.0
Mindmatrix
10%
1 Rating
Support Rating
9.1
ContactPigeon
91%
1 Rating

Mindmatrix
N/A
0 Ratings
Likelihood to Recommend
ContactPigeon
It is a platform with all the requisite features to meet the needs of a complete digital marketing campaign: email marketing with countless automation rules, pop-ups that serve as simple sign-ups or even as cross-sell and up-sell tools, push notifications with ready-made templates for vital functions like browse and cart abandonment, the ability to create offsite landing pages, creation of Facebook ads, and much much more. I really can't think of one scenario in which ContactPigeon won't provide solid solutions.
Digital Content Manager
TraumacareHealth, Wellness and Fitness, 11-50 employees
Mindmatrix
I would only recommend Mindmatrix as a short term solution for companies that want to take advantage of the ready made drip campaigns for their vertical.

Verified User
C-Level Executive in Information Technology
Information Technology and Services Company, 1-10 employeesPros
ContactPigeon
- Customized newsletters with segmentations to target specific customers according to their visits in our website.
- Landing pages, with [graphics] we create. It creates a special link for every campaign/landing page for use in our advertisements.
- Pop ups in site. [We] can have pop ups in every page of our site. [We] want [this] in order to inform our customers for extra [discounts] [or] [gifts].

Verified User
Project Manager in Marketing
Pharmaceuticals Company, 11-50 employeesMindmatrix
- Drip campaigns ready to go for several Industries

Verified User
C-Level Executive in Information Technology
Information Technology and Services Company, 1-10 employeesCons
ContactPigeon
- The UI is too complex sometimes (hopefully their support is always there for us!)
eCommerce Manager
tetragonobookstores.grRetail, 11-50 employees
Mindmatrix
- Navigation is confusing, not intuitive.
- Creating and changing users must be done by a ticketing request.
- Horrific support, all email and overseas, rarely talk to anyone.
- There are issues in practically every area. There are inconsistencies with sharing of contacts, sharing of client and CRM data. For example, only the owner of the campaign can see reports on that particular campaign. There are sharing inconsistencies throughout the entire program that just do not make sense.
- There is also an unusually high amount of undelivered mail, and a very high SPAM occurrence. Much higher than our backup, MailChimp for example.

Verified User
C-Level Executive in Information Technology
Information Technology and Services Company, 1-10 employeesPricing Details
ContactPigeon
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$198 per month/billed annually
ContactPigeon Editions & Modules
Edition
Standard | $198.001 |
---|---|
Pro | $385.001 |
Enterprise | $980.001 |
- per month/billed annually
Additional Pricing Details
—Mindmatrix
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$325 per month
Mindmatrix Editions & Modules
Edition
Sales Enablement for Direct Sales | $301 |
---|---|
Sales Enablement for Channel/Reps | $151 |
Sales Enablement for Franchisers and Retailers | $151 |
Sales Enablement for Multi Channel Enterprise | Contact sales team |
- per user/per month
- none
Additional Pricing Details
—Likelihood to Renew
ContactPigeon
ContactPigeon 9.1
Based on 1 answer
I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.
Digital Content Manager
TraumacareHealth, Wellness and Fitness, 11-50 employees
Mindmatrix
Mindmatrix 1.0
Based on 1 answer
There are a lot of bugs and poor design in this product.

Verified User
C-Level Executive in Information Technology
Information Technology and Services Company, 1-10 employeesSupport Rating
ContactPigeon
ContactPigeon 9.1
Based on 1 answer
It is honestly the best support team I've ever seen, always ready and willing to help.
Digital Content Manager
TraumacareHealth, Wellness and Fitness, 11-50 employees
Mindmatrix
No score
No answers yet
No answers on this topic
Alternatives Considered
ContactPigeon
[I] haven't used other [products].

Verified User
Project Manager in Marketing
Pharmaceuticals Company, 11-50 employeesMindmatrix
I selected Mindmatrix solely based on the content they had available for our vertical.

Verified User
C-Level Executive in Information Technology
Information Technology and Services Company, 1-10 employeesReturn on Investment
ContactPigeon
- 25% growth in Email orders (YoY).
- Higher open rates up to +46%.
eCommerce Manager
tetragonobookstores.grRetail, 11-50 employees
Mindmatrix
- Drip campaigns can be started right away because there are prebuilt templates for our vertical.

Verified User
C-Level Executive in Information Technology
Information Technology and Services Company, 1-10 employees