What users are saying about
1 Ratings
1 Ratings
1 Ratings
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Score 9.1 out of 100
1 Ratings
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Score 1.8 out of 100

Likelihood to Recommend

ContactPigeon

Ideal for eCommerce. It is not the cheapest for a startup but one of the best for a scaling business.
Apostolis Lianos | TrustRadius Reviewer

Mindmatrix

I would only recommend Mindmatrix as a short term solution for companies that want to take advantage of the ready made drip campaigns for their vertical.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

ContactPigeon
Mindmatrix
2.6
WYSIWYG email editor
ContactPigeon
Mindmatrix
1.0
Dynamic content
ContactPigeon
Mindmatrix
1.8
Ability to test dynamic content
ContactPigeon
Mindmatrix
1.8
Landing pages
ContactPigeon
Mindmatrix
4.5
A/B testing
ContactPigeon
Mindmatrix
3.6
Email deliverability reporting
ContactPigeon
Mindmatrix
2.7
List management
ContactPigeon
Mindmatrix
3.6
Triggered drip sequences
ContactPigeon
Mindmatrix
1.8

Lead Management

ContactPigeon
Mindmatrix
3.9
Lead nurturing
ContactPigeon
Mindmatrix
3.6
Lead scoring and grading
ContactPigeon
Mindmatrix
5.5
Automated sales alerts and tasks
ContactPigeon
Mindmatrix
2.7

Social Media Marketing

ContactPigeon
Mindmatrix
5.0
Social sharing and campaigns
ContactPigeon
Mindmatrix
5.5
Social profile integration
ContactPigeon
Mindmatrix
4.5

Reporting & Analytics

ContactPigeon
Mindmatrix
5.0
Dashboards
ContactPigeon
Mindmatrix
5.5
Standard reports
ContactPigeon
Mindmatrix
4.5

Platform & Infrastructure

ContactPigeon
Mindmatrix
1.4
API
ContactPigeon
Mindmatrix
1.0
Role-based workflow & approvals
ContactPigeon
Mindmatrix
1.8
Customizability
ContactPigeon
Mindmatrix
1.8
Integration with Salesforce.com
ContactPigeon
Mindmatrix
1.0

Pros

ContactPigeon

  • Really powerful custom automation
  • Omnichannel marketing automation (Email+Push Notifications+SMS)
  • Great support
Apostolis Lianos | TrustRadius Reviewer

Mindmatrix

  • Drip campaigns ready to go for several Industries
Anonymous | TrustRadius Reviewer

Cons

ContactPigeon

  • The UI is too complex sometimes (hopefully their support is always there for us!)
Apostolis Lianos | TrustRadius Reviewer

Mindmatrix

  • Navigation is confusing, not intuitive.
  • Creating and changing users must be done by a ticketing request.
  • Horrific support, all email and overseas, rarely talk to anyone.
  • There are issues in practically every area. There are inconsistencies with sharing of contacts, sharing of client and CRM data. For example, only the owner of the campaign can see reports on that particular campaign. There are sharing inconsistencies throughout the entire program that just do not make sense.
  • There is also an unusually high amount of undelivered mail, and a very high SPAM occurrence. Much higher than our backup, MailChimp for example.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ContactPigeon

No score
No answers yet
No answers on this topic

Mindmatrix

Mindmatrix 1.0
Based on 1 answer
There are a lot of bugs and poor design in this product.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ContactPigeon

ContactPigeon is built for eCommerce, while Mailchimp is super easy and a good fit for a smaller company. That's why we switched since we needed a more complete, all-in-one marketing automation solution to scale our online business.
Apostolis Lianos | TrustRadius Reviewer

Mindmatrix

I selected Mindmatrix solely based on the content they had available for our vertical.
Anonymous | TrustRadius Reviewer

Return on Investment

ContactPigeon

  • 25% growth in Email orders (YoY).
  • Higher open rates up to +46%.
Apostolis Lianos | TrustRadius Reviewer

Mindmatrix

  • Drip campaigns can be started right away because there are prebuilt templates for our vertical.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ContactPigeon

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Mindmatrix

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ContactPigeon
9.1
Mindmatrix
1.8

Likelihood to Renew

ContactPigeon
Mindmatrix
1.0

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