What users are saying about
27 Ratings
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Top Rated
2917 Ratings
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

WordPress

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
2917 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Feature Set Ratings

  • Contentful ranks higher in 1 feature set: Security
  • WordPress ranks higher in 3 feature sets: Platform & Infrastructure, Web Content Creation, Web Content Management

Security

9.0

Contentful

90%
8.3

WordPress

83%
Contentful ranks higher in 1/1 features

Role-based user permissions

9.0
90%
5 Ratings
8.3
83%
125 Ratings

Platform & Infrastructure

7.7

Contentful

77%
8.3

WordPress

83%
Contentful ranks higher in 1/2 features

API

7.0
70%
5 Ratings
8.3
83%
92 Ratings

Internationalization / multi-language

8.5
85%
3 Ratings
8.4
84%
78 Ratings

Web Content Creation

7.2

Contentful

72%
8.2

WordPress

82%
WordPress ranks higher in 7/8 features

WYSIWYG editor

7.3
73%
4 Ratings
8.1
81%
119 Ratings

Code quality / cleanliness

9.0
90%
4 Ratings
7.8
78%
120 Ratings

Admin section

8.0
80%
6 Ratings
8.2
82%
129 Ratings

Page templates

7.6
76%
4 Ratings
8.2
82%
126 Ratings

Library of website themes

7.5
75%
2 Ratings
8.8
88%
128 Ratings

Mobile optimization / responsive design

7.2
72%
2 Ratings
8.4
84%
127 Ratings

Publishing workflow

4.0
40%
6 Ratings
8.4
84%
124 Ratings

Form generator

7.0
70%
1 Rating
7.5
75%
106 Ratings

Web Content Management

6.9

Contentful

69%
8.4

WordPress

84%
WordPress ranks higher in 4/5 features

Content taxonomy

6.0
60%
5 Ratings
8.1
81%
111 Ratings

SEO support

8.1
81%
4 Ratings
8.1
81%
116 Ratings

Bulk management

7.5
75%
2 Ratings
7.8
78%
100 Ratings

Availability / breadth of extensions

4.1
41%
4 Ratings
9.3
93%
121 Ratings

Community / comment management

9.0
90%
1 Rating
8.6
86%
120 Ratings

Attribute Ratings

  • WordPress is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Contentful

80%
7 Ratings
8.9

WordPress

89%
167 Ratings

Likelihood to Renew

Contentful

N/A
0 Ratings
8.1

WordPress

81%
37 Ratings

Usability

Contentful

N/A
0 Ratings
9.2

WordPress

92%
17 Ratings

Availability

Contentful

N/A
0 Ratings
9.5

WordPress

95%
6 Ratings

Performance

Contentful

N/A
0 Ratings
8.6

WordPress

86%
4 Ratings

Support Rating

Contentful

N/A
0 Ratings
6.6

WordPress

66%
21 Ratings

In-Person Training

Contentful

N/A
0 Ratings
7.0

WordPress

70%
1 Rating

Online Training

Contentful

N/A
0 Ratings
10.0

WordPress

100%
1 Rating

Implementation Rating

Contentful

N/A
0 Ratings
9.0

WordPress

90%
18 Ratings

Product Scalability

Contentful

N/A
0 Ratings
10.0

WordPress

100%
1 Rating

Likelihood to Recommend

Contentful

Contentful is well suited for folks who want a simple, clean, easy-to-use interface for a JAVASCRIPT website. If you do not want a javascript website you should look [elsewhere].
Jennifer Garcia | TrustRadius Reviewer

WordPress

If your business relies heavily on content creation, and particularly on blog posts, then WordPress is really the best option you have. But if you don't have a blog, you only need static pages, or you want to build an eCommerce site, then you might want to explore other alternatives.
Sebastian Correa Marsico | TrustRadius Reviewer

Pros

Contentful

  • Clean, modern interface (not clunky and outdated, like WordPress)
  • High degree of flexibility (I can structure data any way my clients need)
  • Enables headless frontend (i.e. I can build any frontend I want without having to change my CMS)
Andrew Folts | TrustRadius Reviewer

WordPress

  • WordPress is incredibly easy to set up and get running with little to no technical knowledge. Most web hosts will do it for you, since it's so easy.
  • With thousands of themes available for free and for low cost, WordPress can accommodate any design you can imagine.
  • The community behind WordPress is generous, and there are loads of educational opportunities both online and in person to learn and connect with other users.
Lisa Keyser | TrustRadius Reviewer

Cons

Contentful

  • The new Contentful "branches" feature looked promising (it appears to mirror a git-like repository) but it requires the CLI, which isn't necessarily practical for teams that aren't current CLI users. It would be nice if the management of this feature were available via the UI (without that it causes more confusion than anything).
  • The Contentful data modeling method makes for a bit of an awkward SDK developer experience in some strongly typed languages like Java. Most things that you might need can be accomplished, but it feels like the experience could be smoother.
  • It would be nice if there were a way to migrate data between spaces (e.g. from your staging space to production).
Eric Mason | TrustRadius Reviewer

WordPress

  • WordPress breaks often so you need to have someone who understands how to troubleshoot, which can take time and money.
  • Some plugins are easier to customize than others, for example, some don't require any coding knowledge while others do. This can limit your project if you are not a coder.
  • WordPress can be easily hacked, so you also need someone who can ensure your sites are secure.
Anonymous | TrustRadius Reviewer

Pricing Details

Contentful

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$0

Contentful Editions & Modules

Edition
CommunityFree
Team489/month
EnterpriseCustom
  1. none
Additional Pricing Details

WordPress

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

WordPress Editions & Modules

Additional Pricing Details

Likelihood to Renew

Contentful

No score
No answers yet
No answers on this topic

WordPress

WordPress 8.1
Based on 37 answers
My rating is based on the knowledge I have of the community that WordPress has had built around it for years now. It's as solid as it comes when you talk about community involvement and expansion. There's no other CMS out there that can match-up with it, hands down.
Mathew Riexinger | TrustRadius Reviewer

Usability

Contentful

No score
No answers yet
No answers on this topic

WordPress

WordPress 9.2
Based on 17 answers
I give it an 8 rating because it's a great piece of open-source software that can be customized easily. There is an ease of use and the customizations are a treat. There are a lot of themes to choose from (though paid themes are the best as they provide more support).
Anonymous | TrustRadius Reviewer

Reliability and Availability

Contentful

No score
No answers yet
No answers on this topic

WordPress

WordPress 9.5
Based on 6 answers
Anyone can visit WordPress.org and download a fully functional copy of WordPress free of charge. Additionally, WordPress is offered to users as open-source software, which means that anyone can customize the code to create new applications and make these available to other WordPress users.
Martin Aranovitch | TrustRadius Reviewer

Performance

Contentful

No score
No answers yet
No answers on this topic

WordPress

WordPress 8.6
Based on 4 answers
Mostly, any performance issues have to do with using too many plugins and these can sometimes slow down the overall performance of your site. It is very tempting to start adding lots of plugins to your WordPress site, however, as there are thousands of great plugins to choose from and so many of them help you do amazing things on your site.If you begin to notice performance issues with your WordPress site (e.g. pages being slow to load), there are ways to optimize the performance of your site, but this requires learning the process. WordPress users can learn how to optimize their WordPress sites by downloading the WPTrainMe WordPress training plugin (WPTrainMe.com) and going through the detailed step-by-step WordPress optimization tutorials.
Martin Aranovitch | TrustRadius Reviewer

Support Rating

Contentful

No score
No answers yet
No answers on this topic

WordPress

WordPress 6.6
Based on 21 answers
WordPress itself only has community service so your experience will depend on where you turn. Online, through forums and community boards, support is rudimentary but effective. You can easily turn to your local community and find exceptional individuals who know and use WordPress regularly for more advanced, inexpensive, support. I'm rating this less than 10 because of the lack of any formal support provided by a company.
Anonymous | TrustRadius Reviewer

In-Person Training

Contentful

No score
No answers yet
No answers on this topic

WordPress

WordPress 7.0
Based on 1 answer
Varies by the person providing training. High marks as it's incredibly easy to find experienced individuals in your community to provide training on any aspect of WordPress from content marketing, SEO, plugin development, theme design, etc. Less than 10 though as the training is community based and expectations for a session you find may fall short.
Anonymous | TrustRadius Reviewer

Online Training

Contentful

No score
No answers yet
No answers on this topic

WordPress

WordPress 10.0
Based on 1 answer
It is very easy to find online resources to learn how to do just about anything with WordPress.
Lori Berkowitz | TrustRadius Reviewer

Implementation Rating

Contentful

No score
No answers yet
No answers on this topic

WordPress

WordPress 9.0
Based on 18 answers
WordPress is not a great solution if you have:1) A larger site with performance / availability requirements.2) Multiple types of content you want to share - each with its own underlying data structure.3) Multiple sites you need to manage.For very small sites where these needs are not paramount, WordPress is a decent solution
Anonymous | TrustRadius Reviewer

Alternatives Considered

Contentful

Contentful offers a great deal of features for a relatively low price. This is what ended up persuading us to purchase it. We also gathered that this was one of the more well-rated products out there, which was encouraging. It definitely stacks up well against its competitors.
Nathan Richardson | TrustRadius Reviewer

WordPress

We have considered and operated within Shopify and Squarespace. Both serve their purpose for niche clients, but we do recommend WordPress as being the superior option. We find that WordPress is easier to use and offers maximum scalability while the others are more challenging to design, code, configure and launch.
Anonymous | TrustRadius Reviewer

Scalability

Contentful

No score
No answers yet
No answers on this topic

WordPress

WordPress 10.0
Based on 1 answer
WordPress is completely scalable. You can get started immediately with a very simple "out-of-the box" WordPress installation and then add whatever functionality you need as and when you need it, and continue expanding. Often we will create various WordPress sites on the same domain to handle different aspects of our strategy (e.g. one site for the sales pages, product information and/or a marketing blog, another for delivering products securely through a private membership site, and another for running an affiliate program or other application), and then ties all of these sites together using a common theme and links on each of the site's menus.Additionally, WordPress offers a multisite function that allows organizations and institutions to manage networks of sites managed by separate individual site owners, but centrally administered by the parent organization. You can also expand WordPress into a social networking or community site, forums, etc.The same scalability applies to web design. You can start with a simple design and then scale things up to display sites with amazing visual features, including animations and video effects, sliding images and animated product image galleries, elements that appear and fade from visitor browsers, etc.The scaling possibilities of WordPress are truly endless.
Martin Aranovitch | TrustRadius Reviewer

Return on Investment

Contentful

  • Positive: faster changes and new associates can easily navigate without prior training/knowledge of CMS to make content updates
  • Negative: Our website manager/provider can keep certain abilities (like changing specific images) so they can charge a fee for making the change
Nathaly Sierra | TrustRadius Reviewer

WordPress

  • WordPress helps us reduce website management costs because we can oversee updates in-house.
  • WordPress is easy to use, reducing the amount of time we spend on website management.
  • The ease of use enables us to offer website management for clients, helping us grow our capabilities/business.
Jess Messenger | TrustRadius Reviewer

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