Contivio.com vs. TELUSCloud Contact Center
Contivio.com vs. TELUSCloud Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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Contivio.com | N/A | Contivio.com is cloud-based call center software with multi-channel support features that enable clients to take and make calls, route calls, integrate their call center solution with their existing CRM, and generate analytics. | N/A | |
TELUS Cloud Contact Center (TC3) | N/A | TELUS Cloud Contact Center (TC3) is a hosted, on-demand, multi-tenant omnichannel contact center solution based on Cisco’s Hosted Collaboration platform - an end-to-end, fully managed, enterprise grade solution that allows entities to focus on their core business while leveraging TELUS International's CX expertise. TELUS International is the company formed from Xavient Digital, after that company's acquisition by TELUS in 2018. | N/A |
Contivio.com | TELUSCloud Contact Center | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Contivio.com | TELUSCloud Contact Center | |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Contivio.com | TELUSCloud Contact Center | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Contivio.com | TELUSCloud Contact Center | |
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Likelihood to Recommend | 8.0 (2 ratings) | 8.0 (1 ratings) |
Likelihood to Renew | 7.0 (1 ratings) | - (0 ratings) |
Contivio.com | TELUSCloud Contact Center | |
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Likelihood to Recommend | Contivio.com | TELUS International |
Pros | Contivio.com | TELUS International |
Cons | Contivio.com | TELUS International |
Likelihood to Renew | Contivio.com | TELUS International No answers on this topic |
Alternatives Considered | Contivio.com | TELUS International |
Return on Investment | Contivio.com | TELUS International |
ScreenShots |