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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConvergeHub

    Score8 out of 10
    Small Businesses (1-50 employees)
    ConvergeHub is a converged CRM for SMBs. According to the vendor, this solution can manage all of your sales, marketing, support, and billing needs, with a converged, full-featured, yet extremely easy-to-use CRM that is priced within reach. The vendor’s value proposition is that the features are optimized for small to medium-sized businesses that have the same needs as large corporations–but don’t have massive budgets to integrate or pay for expensive add-ons. All ConvergeHub CRM…

    $9

    per user - per month

    Demandforce

    Score8 out of 10
    N/ADemandforce is a solution available to the medical, veterinarian, lifestyle and automotive industries. Demandforce offers a variety of communication and office workflow solutions from appointment reminders and two-way text to marketing solutions like email campaign templates and online reputation management tools. Demandforce helps attract, retain, and grow a customer base.N/A
    Pricing
    ConvergeHubDemandforce
    Editions & Modules
    Lite
    $9
    per user - per month
    Professional
    $29
    per user - per month
    Premium
    $59
    per user - per month
    No answers on this topic
    Offerings
    Pricing Offerings
    ConvergeHubDemandforce
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    ConvergeHubDemandforce
    Sales Force Automation
    Comparison of Sales Force Automation features of ConvergeHub and Demandforce
    Feature
    ConvergeHub
    8.3
    1 Ratings
    6% above category average
    Demandforce
    7.8
    2 Ratings
    0% below category average
    Customer data management / contact management9.01 Ratings8.02 Ratings
    Workflow management9.01 Ratings9.01 Ratings
    Territory management8.01 Ratings7.01 Ratings
    Opportunity management9.01 Ratings8.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.01 Ratings8.01 Ratings
    Contract management8.01 Ratings7.01 Ratings
    Quote & order management9.01 Ratings7.01 Ratings
    Interaction tracking8.01 Ratings8.01 Ratings
    Channel / partner relationship management8.01 Ratings8.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of ConvergeHub and Demandforce
    Feature
    ConvergeHub
    7.0
    1 Ratings
    10% below category average
    Demandforce
    9.0
    2 Ratings
    16% above category average
    Case management7.01 Ratings9.02 Ratings
    Call center management00 Ratings9.02 Ratings
    Help desk management00 Ratings9.02 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of ConvergeHub and Demandforce
    Feature
    ConvergeHub
    9.0
    1 Ratings
    15% above category average
    Demandforce
    9.0
    3 Ratings
    15% above category average
    Lead management9.01 Ratings9.01 Ratings
    Email marketing9.01 Ratings9.03 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of ConvergeHub and Demandforce
    Feature
    ConvergeHub
    9.0
    1 Ratings
    16% above category average
    Demandforce
    9.0
    1 Ratings
    16% above category average
    Task management9.01 Ratings9.01 Ratings
    Billing and invoicing management9.01 Ratings9.01 Ratings
    Reporting9.01 Ratings9.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of ConvergeHub and Demandforce
    Feature
    ConvergeHub
    8.0
    1 Ratings
    5% above category average
    Demandforce
    9.0
    1 Ratings
    16% above category average
    Pipeline visualization8.01 Ratings9.01 Ratings
    Customizable reports8.01 Ratings9.01 Ratings
    Forecasting00 Ratings9.01 Ratings
    Customization
    Comparison of Customization features of ConvergeHub and Demandforce
    Feature
    ConvergeHub
    7.5
    1 Ratings
    2% below category average
    Demandforce
    9.0
    2 Ratings
    16% above category average
    Custom fields8.01 Ratings9.02 Ratings
    API for custom integration7.01 Ratings9.01 Ratings
    Custom objects00 Ratings9.02 Ratings
    Scripting environment00 Ratings9.02 Ratings
    Platform
    Comparison of Platform features of ConvergeHub and Demandforce
    Feature
    ConvergeHub
    9.0
    1 Ratings
    17% above category average
    Demandforce
    9.0
    2 Ratings
    17% above category average
    Mobile access9.01 Ratings9.02 Ratings
    Security
    Comparison of Security features of ConvergeHub and Demandforce
    Feature
    ConvergeHub
    9.0
    1 Ratings
    7% above category average
    Demandforce
    9.0
    2 Ratings
    7% above category average
    Role-based user permissions9.01 Ratings9.01 Ratings
    Single sign-on capability00 Ratings9.02 Ratings
    Social CRM
    Comparison of Social CRM features of ConvergeHub and Demandforce
    Feature
    ConvergeHub
    -
    Ratings
    Demandforce
    9.0
    1 Ratings
    18% above category average
    Social data00 Ratings9.01 Ratings
    Social engagement00 Ratings9.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of ConvergeHub and Demandforce
    Feature
    ConvergeHub
    -
    Ratings
    Demandforce
    9.0
    1 Ratings
    18% above category average
    Marketing automation00 Ratings9.01 Ratings
    Compensation management00 Ratings9.01 Ratings
    Best Alternatives
    ConvergeHubDemandforce
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConvergeHubDemandforce
    Likelihood to Recommend
    8.0
    (1 ratings)
    3.0
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (3 ratings)
    User Testimonials
    ConvergeHubDemandforce
    Likelihood to Recommend
    ConvergeHub
    It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
    Incentivized
    Read full review
    Demandforce
    We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.
    Incentivized
    Read full review
    Pros
    ConvergeHub
    • The dashboards are really good and feature laden.
    • The UI is really intuitive as well as user friendly.
    • Automation of simple tasks as well as the marketing process is really easy.
    • Above all the pricing takes the cake here.
    Incentivized
    Read full review
    Demandforce
    • Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
    • Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
    • Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.
    Incentivized
    Read full review
    Cons
    ConvergeHub
    • Customer support isn't that great, takes a lot of time to respond.
    • Notifications are not on time, i.e. they are delayed and not real time.
    • Lack of integration with other applications.
    Incentivized
    Read full review
    Demandforce
    • Flexibility in Design!
    • Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
    • Usability (it's a bit clunky)
    Incentivized
    Read full review
    Likelihood to Renew
    ConvergeHub
    No answers on this topic
    Demandforce
    We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.
    Incentivized
    Read full review
    Alternatives Considered
    ConvergeHub
    ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
    Incentivized
    Read full review
    Demandforce
    I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.
    Incentivized
    Read full review
    Return on Investment
    ConvergeHub
    • It helps increase the overall productivity by automating daily routine tasks.
    • Sales & marketing process becomes easier and more productive.
    • Workflow management is easier.
    • Overall productivity increases many-fold.
    Incentivized
    Read full review
    Demandforce
    • It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.
    Incentivized
    Read full review
    ScreenShots

    ConvergeHub Screenshots

    Screenshot of ConvergeHub dashboard provides a quick and precise snapshot of the key business metrics, namely – Deals by Expected Close Date; Leads by Source; Lead Acquisition & Deal Acquisition and so on.Screenshot of ConvergeHub calendar  allows users to schedule, reschedule, organize, add and edit the tasks. Users can share the calendar with colleagues for quick collaboration. They can check tasks due dates and get notified about upcoming meetings.Screenshot of Users can frame and run marketing campaigns across four broadcast mediums – Email, Direct Mail, SMS and Social. At the end of every campaign, they can use the cross-channel campaign tracking feature to measure the campaign performance and identify the most profitable channels.Screenshot of ConvergeHub provides Case History
 for every customer stored in the CRM. The case history section includes  important details like - total number of cases, assigned customer support agents, case resolution status and case closure date.Screenshot of ConvergeHub Library module enables users to store, share and manage important files, collaterals, brochures, presentations and case studies for every target, lead, account, contact, deal and customer.Screenshot of ConvergeHub facilitates its users to store all business contacts within one  unified database that is accessible round-the-clock from any internet-enabled device. The contact details section includes information such as  email, phone number, meeting notes, to-do lists and documents. Users can customize the contacts management section and add comments, notes, events and files to the contacts.

    Demandforce Screenshots

    Screenshot of Demandforce's email campaign studio solution to communicate with customers via email marketing with unique and customizable templates.Screenshot of Demandforce's phone solution to communicate with customers.Screenshot of Demandforce's mobile app to manage the business while on the go.Screenshot of Demandforce's online booking solution allows customers to book without having to communicate directly with the front office.Screenshot of Demandforce's appointment reminder solution made to increase workflow and reduce no shows.Screenshot of Demandforce's online reputation management tools made to help gain new customers.