What users are saying about

ConvergeHub vs Demandforce

ConvergeHub
2 Ratings
Demandforce
18 Ratings

ConvergeHub

2 Ratings
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Score 8 out of 100

Based on 2 reviews and ratings

Demandforce

18 Ratings
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Score 8 out of 100

Based on 18 reviews and ratings

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.

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Prashant Choudhary | TrustRadius Reviewer
Prashant Choudhary
View all 1 answers on this topic

Demandforce

We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.

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Anonymous | TrustRadius Reviewer
Verified User
View all 7 answers on this topic

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
Demandforce
7.8
Customer data management / contact management
ConvergeHub
9.0
Demandforce
8.0
Workflow management
ConvergeHub
9.0
Demandforce
9.0
Territory management
ConvergeHub
8.0
Demandforce
7.0
Opportunity management
ConvergeHub
9.0
Demandforce
8.0
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
Demandforce
8.0
Contract management
ConvergeHub
8.0
Demandforce
7.0
Quote & order management
ConvergeHub
9.0
Demandforce
7.0
Interaction tracking
ConvergeHub
8.0
Demandforce
8.0
Channel / partner relationship management
ConvergeHub
8.0
Demandforce
8.0

Customer Service & Support

ConvergeHub
7.0
Demandforce
9.0
Case management
ConvergeHub
7.0
Demandforce
9.0
Call center management
ConvergeHub
—
Demandforce
9.0
Help desk management
ConvergeHub
—
Demandforce
9.0

Marketing Automation

ConvergeHub
9.0
Demandforce
8.8
Lead management
ConvergeHub
9.0
Demandforce
9.0
Email marketing
ConvergeHub
9.0
Demandforce
8.6

CRM Project Management

ConvergeHub
9.0
Demandforce
9.0
Task management
ConvergeHub
9.0
Demandforce
9.0
Billing and invoicing management
ConvergeHub
9.0
Demandforce
9.0
Reporting
ConvergeHub
9.0
Demandforce
9.0

CRM Reporting & Analytics

ConvergeHub
8.0
Demandforce
9.0
Pipeline visualization
ConvergeHub
8.0
Demandforce
9.0
Customizable reports
ConvergeHub
8.0
Demandforce
9.0
Forecasting
ConvergeHub
—
Demandforce
9.0

Customization

ConvergeHub
7.5
Demandforce
9.0
Custom fields
ConvergeHub
8.0
Demandforce
9.0
API for custom integration
ConvergeHub
7.0
Demandforce
9.0
Custom objects
ConvergeHub
—
Demandforce
9.0
Scripting environment
ConvergeHub
—
Demandforce
9.0

Platform

ConvergeHub
9.0
Demandforce
9.0
Mobile access
ConvergeHub
9.0
Demandforce
9.0

Security

ConvergeHub
9.0
Demandforce
9.0
Role-based user permissions
ConvergeHub
9.0
Demandforce
9.0
Single sign-on capability
ConvergeHub
—
Demandforce
9.0

Social CRM

ConvergeHub
—
Demandforce
9.0
Social data
ConvergeHub
—
Demandforce
9.0
Social engagement
ConvergeHub
—
Demandforce
9.0

Integrations with 3rd-party Software

ConvergeHub
—
Demandforce
9.0
Marketing automation
ConvergeHub
—
Demandforce
9.0
Compensation management
ConvergeHub
—
Demandforce
9.0

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.

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Prashant Choudhary | TrustRadius Reviewer
Prashant Choudhary
View all 1 answers on this topic

Demandforce

  • Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
  • Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
  • Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.

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Arielle Calugay | TrustRadius Reviewer
Arielle Calugay
View all 7 answers on this topic

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.

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Prashant Choudhary | TrustRadius Reviewer
Prashant Choudhary
View all 1 answers on this topic

Demandforce

  • Flexibility in Design!
  • Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
  • Usability (it's a bit clunky)

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Anonymous | TrustRadius Reviewer
Verified User
View all 7 answers on this topic

Likelihood to Renew

ConvergeHub

No score
No answers yet
No answers on this topic

Demandforce

Demandforce 9.0
Based on 3 answers
We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.

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Anonymous | TrustRadius Reviewer
Verified User
View all 3 answers on this topic

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.

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Prashant Choudhary | TrustRadius Reviewer
Prashant Choudhary
View all 1 answers on this topic

Demandforce

I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.

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Anonymous | TrustRadius Reviewer
Verified User
View all 7 answers on this topic

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.

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Prashant Choudhary | TrustRadius Reviewer
Prashant Choudhary
View all 1 answers on this topic

Demandforce

  • It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.

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Jason McElweenie | TrustRadius Reviewer
Jason McElweenie
View all 7 answers on this topic

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details
—

Demandforce

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Demandforce Editions & Modules

—
Additional Pricing Details
—

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
Demandforce
7.1

Likelihood to Renew

ConvergeHub
—
Demandforce
9.0

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