What users are saying about
2 Ratings
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48 Ratings
2 Ratings
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Score 8 out of 100

Swiftpage Act!

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48 Ratings
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Score 6.3 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Swiftpage Act!

Swiftpage ACT! would be well suited if you are using a desktop computing environment. ACT! is an old product and they were on the desktop for many years (and still are). Also, ACT! would also be well suited if you are not as concerned about implementing a CRM product that might require a little more training (e.g. if you had employees/salespeople that needed to be trained). Also, ACT! seems to be more generic than some of the industry focused products you see nowadays. For example, MethodCRM works well with non-profits that are on the cloud.
Laurence Sarner | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
Swiftpage Act!
Customer data management / contact management
ConvergeHub
9.0
Swiftpage Act!
Workflow management
ConvergeHub
9.0
Swiftpage Act!
Territory management
ConvergeHub
8.0
Swiftpage Act!
Opportunity management
ConvergeHub
9.0
Swiftpage Act!
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
Swiftpage Act!
Contract management
ConvergeHub
8.0
Swiftpage Act!
Quote & order management
ConvergeHub
9.0
Swiftpage Act!
Interaction tracking
ConvergeHub
8.0
Swiftpage Act!
Channel / partner relationship management
ConvergeHub
8.0
Swiftpage Act!

Customer Service & Support

ConvergeHub
7.0
Swiftpage Act!
Case management
ConvergeHub
7.0
Swiftpage Act!

Marketing Automation

ConvergeHub
9.0
Swiftpage Act!
Lead management
ConvergeHub
9.0
Swiftpage Act!
Email marketing
ConvergeHub
9.0
Swiftpage Act!

CRM Project Management

ConvergeHub
9.0
Swiftpage Act!
Task management
ConvergeHub
9.0
Swiftpage Act!
Billing and invoicing management
ConvergeHub
9.0
Swiftpage Act!
Reporting
ConvergeHub
9.0
Swiftpage Act!

CRM Reporting & Analytics

ConvergeHub
8.0
Swiftpage Act!
Pipeline visualization
ConvergeHub
8.0
Swiftpage Act!
Customizable reports
ConvergeHub
8.0
Swiftpage Act!

Customization

ConvergeHub
7.5
Swiftpage Act!
Custom fields
ConvergeHub
8.0
Swiftpage Act!
API for custom integration
ConvergeHub
7.0
Swiftpage Act!

Platform

ConvergeHub
9.0
Swiftpage Act!
Mobile access
ConvergeHub
9.0
Swiftpage Act!

Security

ConvergeHub
9.0
Swiftpage Act!
Role-based user permissions
ConvergeHub
9.0
Swiftpage Act!

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Swiftpage Act!

  • Integrated Email Marketing: For a small business, you can have a strong method to handle email marketing in an integrated non-disparate solution.
  • Tailoring: There are no limits on what data you can store in the system and the ease of making changes can be done by a nontechnical person.
  • User Interface: The tool is easy to get around in both the desktop (fat client) and (webclient) which both are quite similar in functionality.
  • Integration: The tool integrates with Word, Excel, and Outlook nicely. And, it integrates with Google Mail and Contacts. There is a nice selection of third party tools available for various needs like AddressGrabber which allows for easy input of contacts from various sources such as email signatures, webpages, etc.
  • Templates: I have enjoyed being able to store tons of various templates for letters which we use over and over for various communications like sales proposals, quotes, and nudging clients along the funnel and sales process.
  • Automation: SwiftPage ACT! has a small business automation engine which allows for reminders and workflow to be administered by the system. It's not as sophisticated as some enterprise workflow automation solutions but for the price it's an awesome addition.
  • Maintenance: Very rarely have a problem which needs to be dealt with and costs to upgrade are minimal at best. We hosted the system internally for the web client and implemented it ourselves initially but had upgrades subsequently done by a local partner simply due to time/cost scenario. In other words, less to have someone else do it.
Anonymous | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Swiftpage Act!

  • Not intuitive to use. I will have to contact support for help if I haven't used some functions in a while.
  • It's near impossible to delete duplicates as they have to be deleted individually. This is a problem if you have more than 5000 contacts.
  • Reporting is difficult.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ConvergeHub

No score
No answers yet
No answers on this topic

Swiftpage Act!

Swiftpage Act! 8.0
Based on 1 answer
There are a lot of good SaaS options on the market but SwiftPage ACT still has a place in the mix today. It depends on your needs, goals, processes, and people
Anonymous | TrustRadius Reviewer

Usability

ConvergeHub

No score
No answers yet
No answers on this topic

Swiftpage Act!

Swiftpage Act! 1.8
Based on 3 answers
ACT follows the basic rules you would expect for this type of software, but actually doing anything sophisticated with it is near impossible without assistance or training. Unless you use it regularly it is difficult to use. I wouldn't recommend it unless you have internal IT support and it will be used regularly.
Anonymous | TrustRadius Reviewer

Support Rating

ConvergeHub

No score
No answers yet
No answers on this topic

Swiftpage Act!

Swiftpage Act! 5.5
Based on 13 answers
Following a few interactions with support staff over the phone where we failed to correct the issues we were calling about, we ended up going back to the consultant who we purchased the software through and continued to use her for support rather than call Swiftpage ACT! directly. Our consultant was much more helpful in finding and correcting our issues.
Anonymous | TrustRadius Reviewer

Implementation Rating

ConvergeHub

No score
No answers yet
No answers on this topic

Swiftpage Act!

Swiftpage Act! 8.0
Based on 1 answer
It was much easier than SalesLogix and other Mid Market systems
Anonymous | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Swiftpage Act!

Although other CRM's like HubSpot offer a free solution, I found that it didn't give much and the add-ons were very expensive. Many other companies have interfaces that are clunky or hard to understand. Also I found that many just offer way too many features that we would never use that just made it more difficult to use what we needed. The customized options are just way to expensive for the simplistic offering we need. Swiftpage ACT! just provides a solution that works for us.
John Hamel | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Swiftpage Act!

  • ACT! pays for itself by keeping me organized.
  • I don't have to remember to contact a prospect, ACT! remembers for me, letting me schedule follow ups for a date and time that works for me. That means greater sales success.
  • ACT! enables me to search for information as well as contacts.
Mary Westheimer | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Swiftpage Act!

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Swiftpage Act! Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
Swiftpage Act!
5.8

Likelihood to Renew

ConvergeHub
Swiftpage Act!
8.0

Usability

ConvergeHub
Swiftpage Act!
1.8

Support Rating

ConvergeHub
Swiftpage Act!
5.5

Implementation Rating

ConvergeHub
Swiftpage Act!
8.0

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