Coosto vs. Sprinklr Service
Coosto vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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Coosto | Enterprise companies (1,001+ employees) | Coosto is a single solution for social media applications. Organizations can use this solution to monitor their brand and reputation, respond to questions from their customers, detect leads or plan and publish their social media content in 150 languages and 200 countries. The vendor says their user-friendly interface and unmatched data quality ensures that many people choose their solutions. The vendor says their product is mainly used for: Customer service via… | N/A | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat |
Coosto | Sprinklr Service | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | Custom Pricing. We look at main application, number of users, etc. API integration, inclusion of offline media, inclusion of geographical data and optional consulting require a small additional fee. | — | ||||||||||||||
More Pricing Information |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Coosto | Sprinklr Service | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Mention Score 9.3 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Social Suite by Reputation.com Score 9.3 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Coosto | Sprinklr Service | |
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Likelihood to Recommend | 10.0 (3 ratings) | 8.6 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
Coosto | Sprinklr Service | |
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Likelihood to Recommend | Coosto | Sprinklr |
Pros | Coosto | Sprinklr |
Cons | Coosto | Sprinklr |
Likelihood to Renew | Coosto No answers on this topic | Sprinklr |
Usability | Coosto No answers on this topic | Sprinklr |
Reliability and Availability | Coosto No answers on this topic | Sprinklr |
Performance | Coosto No answers on this topic | Sprinklr |
Support Rating | Coosto No answers on this topic | Sprinklr |
In-Person Training | Coosto No answers on this topic | Sprinklr |
Implementation Rating | Coosto No answers on this topic | Sprinklr |
Alternatives Considered | Coosto | Sprinklr |
Return on Investment | Coosto | Sprinklr |
ScreenShots | Coosto Screenshots |