Core HR vs HRdirect Smart Apps

Likelihood to Recommend

No answer on this topic is available.

UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented.At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money.In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).

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Margaret Wood

HR & Accounting Administrator

Poly Pharmaceuticals IncPharmaceuticals, 11-50 employees

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Feature Rating Comparison

Core HR

HRdirect Smart Apps

Employee demographic data

Employment history

Job profiles and administration

Workflow for transfers, promotions, pay raises, etc.

Organizational charting

Organization and location management

Compliance data (COBRA, OSHA, etc.)

Core HR

HRdirect Smart Apps

Pay calculation

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

Core HR

HRdirect Smart Apps

Approval workflow

Balance details

Annual carry-forward and encashment

Core HR

HRdirect Smart Apps

Update personal information

Employee recognition

View job history

View and generate pay and benefit information

View company policy documentation

Core HR

HRdirect Smart Apps

Report builder

Pre-built reports

Core HR

HRdirect Smart Apps

New hire portal

Manager tracking tools

Core HR

HRdirect Smart Apps

Performance plans

Performance improvement plans

Review status tracking

Review reminders

Core HR

HRdirect Smart Apps

Job Requisition Management

Applicant Tracking

Notifications and Alerts

Pros

Core HR manages our PTO well. It allows users to access their accruals and requests.

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Genevieve (Genni) Lum Cheong-Brown

HRIS Manager

ePlus inc.Information Technology and Services, 1001-5000 employees

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Initially, you were able to see all activity and drill down for details.
It was easy-access for all our employees in the 7 states we operate in.
It provided tracking for the managers.
Payroll had access to all PTO requests.

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Margaret Wood

HR & Accounting Administrator

Poly Pharmaceuticals IncPharmaceuticals, 11-50 employees

View all 1 answers on this topic

Cons

I would love the ability for reviews to be deleted.

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Genevieve (Genni) Lum Cheong-Brown

HRIS Manager

ePlus inc.Information Technology and Services, 1001-5000 employees

View all 1 answers on this topic

HRdirect performed an upgrade in 2019 and that's where things went awry.
You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
The print option was not longer functional.
The online help request form was no longer accessible.

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Margaret Wood

HR & Accounting Administrator

Poly Pharmaceuticals IncPharmaceuticals, 11-50 employees

View all 1 answers on this topic

Likelihood to Renew

No score

No answers yet

No answers on this topic

HRdirect Smart Apps 1.0

Based on 1 answer

As previously described, there are too many unresolved issues.

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Margaret Wood

HR & Accounting Administrator

Poly Pharmaceuticals IncPharmaceuticals, 11-50 employees

View all 1 answers on this topic

Support Rating

No score

No answers yet

No answers on this topic

HRdirect Smart Apps 1.0

Based on 2 answers

Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking.3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.

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Margaret Wood

HR & Accounting Administrator

Poly Pharmaceuticals IncPharmaceuticals, 11-50 employees

View all 2 answers on this topic

Alternatives Considered

Core HR is not as robust and does not allow the same functionality but does provide similar functionality based on the size of our organization.

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Genevieve (Genni) Lum Cheong-Brown

HRIS Manager

ePlus inc.Information Technology and Services, 1001-5000 employees

View all 1 answers on this topic

No answers on this topic

Return on Investment

Still to new to determine.

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Genevieve (Genni) Lum Cheong-Brown

HRIS Manager

ePlus inc.Information Technology and Services, 1001-5000 employees

View all 1 answers on this topic

Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
Harassment training module is excellent.

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Margaret Wood

HR & Accounting Administrator

Poly Pharmaceuticals IncPharmaceuticals, 11-50 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Required

General

Free Trial

—

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Core HR

HRdirect Smart Apps

Core HR

HRdirect Smart Apps

Core HR

HRdirect Smart Apps

Likelihood to Recommend

Core HR

HRdirect Smart Apps

Feature Rating Comparison

Employee demographic data

Employment history

Job profiles and administration

Workflow for transfers, promotions, pay raises, etc.

Organizational charting

Organization and location management

Compliance data (COBRA, OSHA, etc.)

Pay calculation

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

Approval workflow

Balance details

Annual carry-forward and encashment

Update personal information

Employee recognition

View job history

View and generate pay and benefit information

View company policy documentation

Report builder

Pre-built reports

New hire portal

Manager tracking tools

Performance plans

Performance improvement plans

Review status tracking

Review reminders

Job Requisition Management

Applicant Tracking

Notifications and Alerts

Pros

Core HR

HRdirect Smart Apps

Cons

Core HR

HRdirect Smart Apps

Likelihood to Renew

Core HR

HRdirect Smart Apps

Support Rating

Core HR

HRdirect Smart Apps

Alternatives Considered

Core HR

HRdirect Smart Apps

Return on Investment

Core HR

HRdirect Smart Apps

Screenshots

Core HR

HRdirect Smart Apps

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

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