What users are saying about
2 Ratings
2 Ratings
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Score 10 out of 100
2 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

Core HR

No answer on this topic is available.

HRdirect Smart Apps

UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented.At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money.In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).
Margaret Wood | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Core HR
8.0
HRdirect Smart Apps
10.0
Employee demographic data
Core HR
8.0
HRdirect Smart Apps
10.0
Employment history
Core HR
9.0
HRdirect Smart Apps
Job profiles and administration
Core HR
9.0
HRdirect Smart Apps
10.0
Workflow for transfers, promotions, pay raises, etc.
Core HR
9.0
HRdirect Smart Apps
Organizational charting
Core HR
5.0
HRdirect Smart Apps
Organization and location management
Core HR
7.0
HRdirect Smart Apps
Compliance data (COBRA, OSHA, etc.)
Core HR
9.0
HRdirect Smart Apps
10.0

Payroll Management

Core HR
8.8
HRdirect Smart Apps
Pay calculation
Core HR
9.0
HRdirect Smart Apps
Benefit plan administration
Core HR
7.0
HRdirect Smart Apps
Direct deposit files
Core HR
10.0
HRdirect Smart Apps
Salary revision and increment management
Core HR
9.0
HRdirect Smart Apps
Reimbursement management
Core HR
9.0
HRdirect Smart Apps

Leave and Attendance Management

Core HR
7.7
HRdirect Smart Apps
1.0
Approval workflow
Core HR
7.0
HRdirect Smart Apps
1.0
Balance details
Core HR
8.0
HRdirect Smart Apps
Annual carry-forward and encashment
Core HR
8.0
HRdirect Smart Apps

Employee Self Service

Core HR
9.0
HRdirect Smart Apps
10.0
Update personal information
Core HR
9.0
HRdirect Smart Apps
10.0
Employee recognition
Core HR
9.0
HRdirect Smart Apps
View job history
Core HR
9.0
HRdirect Smart Apps
View and generate pay and benefit information
Core HR
HRdirect Smart Apps
10.0
View company policy documentation
Core HR
HRdirect Smart Apps
10.0

HR Reporting

Core HR
10.0
HRdirect Smart Apps
1.0
Report builder
Core HR
10.0
HRdirect Smart Apps
1.0
Pre-built reports
Core HR
10.0
HRdirect Smart Apps
1.0

Onboarding

Core HR
8.0
HRdirect Smart Apps
1.0
New hire portal
Core HR
8.0
HRdirect Smart Apps
1.0
Manager tracking tools
Core HR
8.0
HRdirect Smart Apps
1.0

Performance Management

Core HR
7.5
HRdirect Smart Apps
Performance plans
Core HR
8.0
HRdirect Smart Apps
Performance improvement plans
Core HR
6.0
HRdirect Smart Apps
Review status tracking
Core HR
8.0
HRdirect Smart Apps
Review reminders
Core HR
8.0
HRdirect Smart Apps

Recruiting / ATS

Core HR
7.7
HRdirect Smart Apps
Job Requisition Management
Core HR
7.0
HRdirect Smart Apps
Applicant Tracking
Core HR
8.0
HRdirect Smart Apps
Notifications and Alerts
Core HR
8.0
HRdirect Smart Apps

Pros

Core HR

  • Core HR manages our PTO well. It allows users to access their accruals and requests.
Genevieve (Genni) Lum Cheong-Brown | TrustRadius Reviewer

HRdirect Smart Apps

  • Initially, you were able to see all activity and drill down for details.
  • It was easy-access for all our employees in the 7 states we operate in.
  • It provided tracking for the managers.
  • Payroll had access to all PTO requests.
Margaret Wood | TrustRadius Reviewer

Cons

Core HR

  • I would love the ability for reviews to be deleted.
Genevieve (Genni) Lum Cheong-Brown | TrustRadius Reviewer

HRdirect Smart Apps

  • HRdirect performed an upgrade in 2019 and that's where things went awry.
  • You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
  • Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
  • Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
  • The print option was not longer functional.
  • The online help request form was no longer accessible.
Margaret Wood | TrustRadius Reviewer

Likelihood to Renew

Core HR

No score
No answers yet
No answers on this topic

HRdirect Smart Apps

HRdirect Smart Apps 1.0
Based on 1 answer
As previously described, there are too many unresolved issues.
Margaret Wood | TrustRadius Reviewer

Support Rating

Core HR

No score
No answers yet
No answers on this topic

HRdirect Smart Apps

HRdirect Smart Apps 1.0
Based on 2 answers
Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking.3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.
Margaret Wood | TrustRadius Reviewer

Alternatives Considered

Core HR

Core HR is not as robust and does not allow the same functionality but does provide similar functionality based on the size of our organization.
Genevieve (Genni) Lum Cheong-Brown | TrustRadius Reviewer

HRdirect Smart Apps

No answers on this topic

Return on Investment

Core HR

  • Still to new to determine.
Genevieve (Genni) Lum Cheong-Brown | TrustRadius Reviewer

HRdirect Smart Apps

  • Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
  • Harassment training module is excellent.
Margaret Wood | TrustRadius Reviewer

Screenshots

Pricing Details

Core HR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

HRdirect Smart Apps

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Core HR
7.0
HRdirect Smart Apps
10.0

Likelihood to Renew

Core HR
HRdirect Smart Apps
1.0

Support Rating

Core HR
HRdirect Smart Apps
1.0

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