What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.9 out of 100
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Attribute Ratings

  • CoreIntegrator Workflow is rated higher in 1 area: Likelihood to Recommend
  • CoreIntegrator Workflow and GEP SMART are tied in 1 area: Support Rating

Likelihood to Recommend

9.9

CoreIntegrator Workflow

99%
3 Ratings
7.7

GEP SMART

77%
10 Ratings

Likelihood to Renew

CoreIntegrator Workflow

N/A
0 Ratings
7.3

GEP SMART

73%
2 Ratings

Usability

CoreIntegrator Workflow

N/A
0 Ratings
7.7

GEP SMART

77%
10 Ratings

Performance

CoreIntegrator Workflow

N/A
0 Ratings
7.2

GEP SMART

72%
14 Ratings

Support Rating

7.7

CoreIntegrator Workflow

77%
4 Ratings
7.7

GEP SMART

77%
2 Ratings

Implementation Rating

CoreIntegrator Workflow

N/A
0 Ratings
7.3

GEP SMART

73%
1 Rating

Likelihood to Recommend

CoreIntegrator Workflow

I have found CoreIntegrator to work well for our needs as an Accounts Payable workflow solution. The system was implemented with very little internal technical assistance. It can be administered by a business user without a great deal of technical knowledge because the CI support staff is knowledgeable and helpful.
Anonymous | TrustRadius Reviewer

GEP SMART

They are starting to expand in the direct procurement area and it would be good to see continued offerings in this area. The GEP supplier portal is a great way for suppliers to maintain visibility and increase efficiencies without an additional charge to the supplier. It has a high ease of use.
Anonymous | TrustRadius Reviewer

Pros

CoreIntegrator Workflow

  • Integration to Great Plains
  • Simple to use
Anonymous | TrustRadius Reviewer

GEP SMART

  • SMART is flexible and scalable.
  • The account team is there to listen client concerns and business needs.
  • The engineering team is willing to share their concepts in development and vet with their clients prior to production release. They value client feedback.
  • GEP has a lot of progressive thinkers and is willing to invest in new technology trends such as AI, Machine Learning, digital adoption, etc.
Karen Rhee | TrustRadius Reviewer

Cons

CoreIntegrator Workflow

  • The system administration is somewhat difficult for someone that is not highly technical.
  • Deleted or removed items appear in search results.
Anonymous | TrustRadius Reviewer

GEP SMART

  • Our organization has yet to take advantage of upgrading to the latest version of GEP SMART. The version that we are on does not make use of the full screen for the different internal windows and pop-up windows. I find it cumbersome to scroll left-right and up-down on the smaller windows when there is much real-estate on the screen that could optimize the user interface.
  • GEP SMART provides technical support but our vendors seem to have some difficulty logging in to their profiles and updating their information. Occasionally, the salesperson delegates to another internal member so we'll have to set up the new member with their log in.
  • The digital signature process requires that the signers of the agreement be defined before the agreement is routed for approval. Sometimes our vendors have a pool of signers that could sign the agreements and it can become a small challenge to change the signers after it has already been defined in GEP SMART.
Anonymous | TrustRadius Reviewer

Pricing Details

CoreIntegrator Workflow

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

GEP SMART

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

CoreIntegrator Workflow

No score
No answers yet
No answers on this topic

GEP SMART

GEP SMART 7.3
Based on 2 answers
The tool is fantastic, but we are investigating a broader spend management solution at the moment which may mean we look in a different direction for this capability, most likely internally developed.
Anonymous | TrustRadius Reviewer

Usability

CoreIntegrator Workflow

No score
No answers yet
No answers on this topic

GEP SMART

GEP SMART 7.7
Based on 10 answers
The platform's usability compares favorably with those that it competes within the market. Our employees have not endured a stressful change management process because the tool is relatively intuitive. The advantage of being cloud-native and built with usability in mind from the get-go gives GEP a real advantage over many of its competitors.
Anonymous | TrustRadius Reviewer

Performance

CoreIntegrator Workflow

No score
No answers yet
No answers on this topic

GEP SMART

GEP SMART 7.2
Based on 14 answers
GEP SMART is very efficient. With pre-designed templates loaded into the modules, it is a large time-saver to issue RFxs and complete spend analysis.
Timothy McDonnell | TrustRadius Reviewer

Support Rating

CoreIntegrator Workflow

CoreIntegrator Workflow 7.7
Based on 4 answers
Sometimes we receive slow responses.
Anonymous | TrustRadius Reviewer

GEP SMART

GEP SMART 7.7
Based on 2 answers
The support team is responsive, smart, and knowledgeable about their product and about our business needs. They are also flexible to respond to questions and find solutions to our requirements.
Anonymous | TrustRadius Reviewer

Implementation Rating

CoreIntegrator Workflow

No score
No answers yet
No answers on this topic

GEP SMART

GEP SMART 7.3
Based on 1 answer
Although we had encountered many bugs, GEP was able to address them quickly, and sent a technical person to sit in our hands-on training sessions to address bugs efficiently
Karen Rhee | TrustRadius Reviewer

Alternatives Considered

CoreIntegrator Workflow

We didn't review another product because CoreIntegrator so perfectly met our needs.
Stephanie Sylvestre | TrustRadius Reviewer

GEP SMART

When we have evaluated other spending solutions providers, we always select GEP in the end due to the excellent customer service and support that we get from the Technical Team.
Anonymous | TrustRadius Reviewer

Return on Investment

CoreIntegrator Workflow

  • Time saving outweighs the cost.
  • Ease of use is so much better than most software solutions.
Stephanie Sylvestre | TrustRadius Reviewer

GEP SMART

  • Easy access to global spend.
  • Normalization of vendor names across global ERP systems.
  • Extraction of Rfx supplier responses into one easy-to-analyse format.
Anonymous | TrustRadius Reviewer

Screenshots

Add comparison