Creately vs OnSolve Critical Event Management & Mass Notification

• Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
• Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
• Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
• I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.

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• Easy to set up
• Easy to update
• Easy to download and upload data

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• The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
• Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.

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• Some of the extended options can be confusing, but they've provided definitions that appear when you linger on an option. That's helpful, but the extended options interactions can still be a little confusing.
• I'd like to be able to share the complete notification process with users as a reference guide, I don't think that's available.

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• Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
• Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.

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• N/A This is a preparedness tool for our organization.

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