Crisp vs. DupeCatcher

If you often get lead lists for import, large databases, a lot of users manipulating data regularly, then this is very necessary. Otherwise, I wouldn't see a huge need. I will say that we have found more cost effective apps that have a little more what we need as far as customization and more features.

Incentivized

• User friendly & easy to navigate. I don't have a lot of time to learn brand new processes, so the ease of dupecatcher saved me a lot of time that I would normally spend hours doing manual work, merging duplicates.
• "Ignore" some apps don't allow you to ignore dupes, as some may know this is absolutely necessary sometimes.
• Alerts that notify SF users when they are creating duplicates.

Incentivized

• While it is user friendly, the interface could use a facelift. Very old school looking.
• Sometimes it will flag false duplicate results.
• Mass delete option is not available, and would be very useful.

Incentivized

We had DupeCatcher first, but did demo a few other similar products and decided to go with a different product due to the fact that they had a lot more features, customization, and excellent customer service.

Incentivized

• Any tool that can catch duplicates is something almost any CRM using company needs. So obviously this will always have a positive impact on a company.
• I wouldn't say we had a negative impact but we were able to find tools that did what DupeCatcher does and them some with a higher price tag, but you get a lot more features, and in my opinion what you would want/need/expect out of a dupe catcher.

Incentivized