Criterion HCM vs PrismHR

Likelihood to Recommend

We have not been happy with the functionality or reporting reports with this software. Numerous issues with employees not being able to clock in and out of the system. Employees' time sheets disappearing. Quarterly reports not matching to totals on batch payroll reports. Does not have the capability to electronically submit w-2's to state reporting agencies.

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Verified User

Professional in Corporate

Building Materials Company, 51-200 employees

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PrismHR is well suited for running payroll and generating reports, managing employees, and creating a database with employee pay and benefit information. This wouldn’t be a learning and development platform or performance management system. It’s also not a great tool for automating data per department or financial dashboard. Lastly, I do not think previously it had a strong enough cyber security which is why there was a data breach. Thankfully sensitive information wasn’t compromised though.

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Verified User

C-Level Executive in Human Resources

Oil & Energy Company, 51-200 employees

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Feature Rating Comparison

Criterion HCM

PrismHR

Employee demographic data

Employment history

Workflow for transfers, promotions, pay raises, etc.

Job profiles and administration

Organizational charting

Organization and location management

Compliance data (COBRA, OSHA, etc.)

Criterion HCM

PrismHR

Pay calculation

Off-cycle/On-Demand payment

Benefit plan administration

Direct deposit files

Salary revision and increment management

Support for external payroll vendors

Reimbursement management

Criterion HCM

PrismHR

Approval workflow

Balance details

Annual carry-forward and encashment

Criterion HCM

PrismHR

View and generate pay and benefit information

Update personal information

View company policy documentation

Employee recognition

View job history

Criterion HCM

PrismHR

New hire portal

Manager tracking tools

Criterion HCM

PrismHR

Tracking of all physical assets

Criterion HCM

PrismHR

Report builder

Pre-built reports

Ability to combine HR data with external data

Criterion HCM

PrismHR

Corporate goal setting

Individual goal setting

Line-of sight-visibility

Performance tracking

Criterion HCM

PrismHR

Performance plans

Performance improvement plans

Review status tracking

Review reminders

Multiple review frequency

Criterion HCM

PrismHR

Create succession plans/pools

Candidate ranking

Candidate search

Candidate development

Criterion HCM

PrismHR

Job Requisition Management

Company Website Posting

Publish to Social Media

Job Search Site Posting

Duplicate Candidate Prevention

Applicant Tracking

Notifications and Alerts

Pros

changes in pay rates
rehiring employees
payroll calculations
assisting with PTO accruals

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Verified User

Professional in Corporate

Building Materials Company, 51-200 employees

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Reporting Structure
Applicant Tracking
User Friendly employee hiring
User friendly employee management
Billing and payroll for clients
The search bar can find anything with keywords very quickly

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Jessica Wray

Human Resources Business Partner

NextepHuman Resources, 51-200 employees

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Cons

payroll reports
state filing of W-2s
support
implementation
employees access to W-2

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Verified User

Professional in Corporate

Building Materials Company, 51-200 employees

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Claiming notifications are not on home page.
Sometimes claiming are little difficult for the new users
Regularization, shift change, week off change are little difficult.

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Mohammad Equbal

Technical Associate

SEARS Holding IndiaInformation Technology & Services, 1001-5000 employees

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Likelihood to Renew

Criterion HCM 1.0

Based on 1 answer

We are changing to another payroll/HR vendor.

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Verified User

Professional in Corporate

Building Materials Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Usability

Criterion HCM 1.0

Based on 1 answer

too many instances of errors, unable to access program/time sheets

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Verified User

Professional in Corporate

Building Materials Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Support Rating

Criterion HCM 1.0

Based on 1 answer

Support is very slow to correct issues. I have actually reported an issue then 2-3 hours later received screen shots where they were able to do what we could not as though we were doing something different that usual. They are quick to say it is user error. Took too long to correct payroll reports and reports still do not reconcile. Very difficult to complete quarterly and annual reporting.

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Verified User

Professional in Corporate

Building Materials Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Implementation Rating

Criterion HCM 1.0

Based on 1 answer

Had to continually repeat our information. Kept getting us confused with another client.

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Verified User

Professional in Corporate

Building Materials Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

When reviewing the various software before selecting Criterion HCM, it appeared to be the best choice and value. During implementation (which took nine months with us having to do most of the work) we realized we were not given accurate information regarding the software

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Verified User

Professional in Corporate

Building Materials Company, 51-200 employees

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We previously used TriNet, ADP Total source, ADP Resource. PrismHR is more basic in design for both the manager and user. But in the end, it does the same work all these other platforms perform, but at a lesser cost which is better for the company as it saves us money so we can pass along savings to our employees.

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Verified User

C-Level Executive in Human Resources

Oil & Energy Company, 51-200 employees

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Return on Investment

does not impact our ROI

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Verified User

Professional in Corporate

Building Materials Company, 51-200 employees

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Too soon to tell

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Verified User

Employee in Information Technology

Information Technology and Services Company, 1-10 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Criterion HCM

PrismHR

Criterion HCM

PrismHR

Criterion HCM

PrismHR

Criterion HCM

PrismHR

Criterion HCM

PrismHR