What users are saying about
3 Ratings
7 Ratings
3 Ratings
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Score 1.6 out of 100
7 Ratings
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Score 8 out of 100

Likelihood to Recommend

Criterion HCM

We have not been happy with the functionality or reporting reports with this software. Numerous issues with employees not being able to clock in and out of the system. Employees' time sheets disappearing. Quarterly reports not matching to totals on batch payroll reports. Does not have the capability to electronically submit w-2's to state reporting agencies.
Anonymous | TrustRadius Reviewer

PrismHR

PrismHR is well suited for running payroll and generating reports, managing employees, and creating a database with employee pay and benefit information. This wouldn’t be a learning and development platform or performance management system. It’s also not a great tool for automating data per department or financial dashboard. Lastly, I do not think previously it had a strong enough cyber security which is why there was a data breach. Thankfully sensitive information wasn’t compromised though.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Criterion HCM
5.3
PrismHR
7.7
Employee demographic data
Criterion HCM
5.0
PrismHR
8.0
Employment history
Criterion HCM
5.0
PrismHR
9.0
Workflow for transfers, promotions, pay raises, etc.
Criterion HCM
6.0
PrismHR
9.0
Job profiles and administration
Criterion HCM
PrismHR
6.4
Organizational charting
Criterion HCM
PrismHR
6.0
Organization and location management
Criterion HCM
PrismHR
9.0
Compliance data (COBRA, OSHA, etc.)
Criterion HCM
PrismHR
6.3

Payroll Management

Criterion HCM
5.0
PrismHR
8.6
Pay calculation
Criterion HCM
5.0
PrismHR
9.3
Off-cycle/On-Demand payment
Criterion HCM
5.0
PrismHR
8.0
Benefit plan administration
Criterion HCM
5.0
PrismHR
9.7
Direct deposit files
Criterion HCM
5.0
PrismHR
9.3
Salary revision and increment management
Criterion HCM
5.0
PrismHR
8.5
Support for external payroll vendors
Criterion HCM
PrismHR
7.7
Reimbursement management
Criterion HCM
PrismHR
7.5

Leave and Attendance Management

Criterion HCM
4.0
PrismHR
8.2
Approval workflow
Criterion HCM
4.0
PrismHR
8.7
Balance details
Criterion HCM
4.0
PrismHR
9.0
Annual carry-forward and encashment
Criterion HCM
PrismHR
7.0

Employee Self Service

Criterion HCM
4.0
PrismHR
8.6
View and generate pay and benefit information
Criterion HCM
4.0
PrismHR
9.7
Update personal information
Criterion HCM
4.0
PrismHR
9.0
View company policy documentation
Criterion HCM
PrismHR
8.7
Employee recognition
Criterion HCM
PrismHR
7.0
View job history
Criterion HCM
PrismHR
8.7

Onboarding

Criterion HCM
1.0
PrismHR
9.5
New hire portal
Criterion HCM
1.0
PrismHR
10.0
Manager tracking tools
Criterion HCM
PrismHR
9.0

Asset Management

Criterion HCM
PrismHR
7.0
Tracking of all physical assets
Criterion HCM
PrismHR
7.0

HR Reporting

Criterion HCM
PrismHR
7.9
Report builder
Criterion HCM
PrismHR
9.0
Pre-built reports
Criterion HCM
PrismHR
7.7
Ability to combine HR data with external data
Criterion HCM
PrismHR
7.0

Performance and Goals

Criterion HCM
PrismHR
8.5
Corporate goal setting
Criterion HCM
PrismHR
8.0
Individual goal setting
Criterion HCM
PrismHR
9.5
Line-of sight-visibility
Criterion HCM
PrismHR
8.0
Performance tracking
Criterion HCM
PrismHR
8.5

Performance Management

Criterion HCM
PrismHR
8.4
Performance plans
Criterion HCM
PrismHR
7.5
Performance improvement plans
Criterion HCM
PrismHR
8.5
Review status tracking
Criterion HCM
PrismHR
9.5
Review reminders
Criterion HCM
PrismHR
8.3
Multiple review frequency
Criterion HCM
PrismHR
8.3

Succession Planning

Criterion HCM
PrismHR
7.5
Create succession plans/pools
Criterion HCM
PrismHR
8.0
Candidate ranking
Criterion HCM
PrismHR
7.0
Candidate search
Criterion HCM
PrismHR
7.0
Candidate development
Criterion HCM
PrismHR
8.0

Recruiting / ATS

Criterion HCM
PrismHR
7.9
Job Requisition Management
Criterion HCM
PrismHR
7.5
Company Website Posting
Criterion HCM
PrismHR
8.0
Publish to Social Media
Criterion HCM
PrismHR
8.5
Job Search Site Posting
Criterion HCM
PrismHR
7.0
Duplicate Candidate Prevention
Criterion HCM
PrismHR
7.5
Applicant Tracking
Criterion HCM
PrismHR
8.0
Notifications and Alerts
Criterion HCM
PrismHR
9.0

Pros

Criterion HCM

  • changes in pay rates
  • rehiring employees
  • payroll calculations
  • assisting with PTO accruals
Anonymous | TrustRadius Reviewer

PrismHR

  • Reporting Structure
  • Applicant Tracking
  • User Friendly employee hiring
  • User friendly employee management
  • Billing and payroll for clients
  • The search bar can find anything with keywords very quickly
Jessica Wray | TrustRadius Reviewer

Cons

Criterion HCM

  • payroll reports
  • state filing of W-2s
  • support
  • implementation
  • employees access to W-2
Anonymous | TrustRadius Reviewer

PrismHR

  • Claiming notifications are not on home page.
  • Sometimes claiming are little difficult for the new users
  • Regularization, shift change, week off change are little difficult.
Mohammad Equbal | TrustRadius Reviewer

Likelihood to Renew

Criterion HCM

Criterion HCM 1.0
Based on 1 answer
We are changing to another payroll/HR vendor.
Anonymous | TrustRadius Reviewer

PrismHR

No score
No answers yet
No answers on this topic

Usability

Criterion HCM

Criterion HCM 1.0
Based on 1 answer
too many instances of errors, unable to access program/time sheets
Anonymous | TrustRadius Reviewer

PrismHR

No score
No answers yet
No answers on this topic

Support Rating

Criterion HCM

Criterion HCM 1.0
Based on 1 answer
Support is very slow to correct issues. I have actually reported an issue then 2-3 hours later received screen shots where they were able to do what we could not as though we were doing something different that usual. They are quick to say it is user error. Took too long to correct payroll reports and reports still do not reconcile. Very difficult to complete quarterly and annual reporting.
Anonymous | TrustRadius Reviewer

PrismHR

No score
No answers yet
No answers on this topic

Implementation Rating

Criterion HCM

Criterion HCM 1.0
Based on 1 answer
Had to continually repeat our information. Kept getting us confused with another client.
Anonymous | TrustRadius Reviewer

PrismHR

No score
No answers yet
No answers on this topic

Alternatives Considered

Criterion HCM

When reviewing the various software before selecting Criterion HCM, it appeared to be the best choice and value. During implementation (which took nine months with us having to do most of the work) we realized we were not given accurate information regarding the software
Anonymous | TrustRadius Reviewer

PrismHR

We previously used TriNet, ADP Total source, ADP Resource. PrismHR is more basic in design for both the manager and user. But in the end, it does the same work all these other platforms perform, but at a lesser cost which is better for the company as it saves us money so we can pass along savings to our employees.
Anonymous | TrustRadius Reviewer

Return on Investment

Criterion HCM

  • does not impact our ROI
Anonymous | TrustRadius Reviewer

PrismHR

  • Too soon to tell
Anonymous | TrustRadius Reviewer

Pricing Details

Criterion HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PrismHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Criterion HCM
1.0
PrismHR
8.6

Likelihood to Renew

Criterion HCM
1.0
PrismHR

Usability

Criterion HCM
1.0
PrismHR

Support Rating

Criterion HCM
1.0
PrismHR

Implementation Rating

Criterion HCM
1.0
PrismHR

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