What users are saying about
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Top Rated
45 Ratings
26 Ratings

Crownpeak DXM

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Top Rated
45 Ratings
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Score 8.9 out of 100
26 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Crownpeak DXM

Crownpeak DXM is well suited for companies who need to efficiently push content out across multiple channels with minimal fuss. It is a great choice for enterprise-level businesses that need an agile and comprehensive content workflow as it is cloud-based, agile, and offers automatic system upgrades. It fits seamlessly into a customer technology ecosystem as it is highly interoperable, and integrates well with industry leaders in the DAM, PIM, and TMS spaces. Crownpeak DXM is suitable for corporate marketing and localization departments looking for customer-centric digital experience platforms. The decoupled architecture of the platform gives users the flexibility to push content globally with less effort and shorter turnaround times. In summary, our joint customers see the value and impact of Crownpeak’s platform on their lead times, bottom line, and overall brand consistency.
Lauren Johnston | TrustRadius Reviewer

Siteimprove

Siteimprove is the best value for the cost. While there are other systems that give you similar feedback, they cost a lot more and their interfaces seem dated. Siteimprove is constantly adding new features or improving their existing ones. Their customer support is fantastic and their online training and documentation is excellent.
John Dezember | TrustRadius Reviewer

Feature Rating Comparison

Security

Crownpeak DXM
8.2
Siteimprove
Role-based user permissions
Crownpeak DXM
8.2
Siteimprove

Platform & Infrastructure

Crownpeak DXM
7.2
Siteimprove
API
Crownpeak DXM
7.1
Siteimprove
Internationalization / multi-language
Crownpeak DXM
7.3
Siteimprove

Web Content Creation

Crownpeak DXM
7.3
Siteimprove
WYSIWYG editor
Crownpeak DXM
7.4
Siteimprove
Code quality / cleanliness
Crownpeak DXM
7.1
Siteimprove
Admin section
Crownpeak DXM
7.0
Siteimprove
Page templates
Crownpeak DXM
7.1
Siteimprove
Mobile optimization / responsive design
Crownpeak DXM
7.4
Siteimprove
Publishing workflow
Crownpeak DXM
7.7
Siteimprove
Form generator
Crownpeak DXM
7.0
Siteimprove

Web Content Management

Crownpeak DXM
6.9
Siteimprove
Content taxonomy
Crownpeak DXM
7.0
Siteimprove
SEO support
Crownpeak DXM
7.2
Siteimprove
Bulk management
Crownpeak DXM
6.8
Siteimprove
Availability / breadth of extensions
Crownpeak DXM
6.7
Siteimprove

Pros

Crownpeak DXM

  • Having all the tools all in one place - you don't need a separate quality tool or asset management tool for instance
  • Ease of use is great because even non-technical users can get in and add content after minimal training.
  • Personalization and A/B testing built in makes a HUGE difference in how marketers build a site.
Sean Brasher | TrustRadius Reviewer

Siteimprove

  • I like the SiteImprove shows me exactly where on the page and in the code there is a potential issue.
  • It provides a justification for the concern based on best practices and provides examples for solving the problem.
  • It gives me just as much information as I need and expands to show me when needed.
Matt Emge | TrustRadius Reviewer

Cons

Crownpeak DXM

  • Searching for a particular asset is almost unusable, you have to know exact name of the asset you are looking for.
  • Pages with many assets or dependencies take a long time to load.
  • Set up a way to automatically migrate content - API or automation tools.
Anonymous | TrustRadius Reviewer

Siteimprove

  • Settings / admin panel - needs updating inline with the main UI.
  • Report set up - more complicated than it needs to be.
Gareth Beer | TrustRadius Reviewer

Likelihood to Renew

Crownpeak DXM

Crownpeak DXM 8.9
Based on 5 answers
None of our Crownpeak clients are currently thinking about replatforming.
Joel Macaluso | TrustRadius Reviewer

Siteimprove

No score
No answers yet
No answers on this topic

Usability

Crownpeak DXM

Crownpeak DXM 8.0
Based on 12 answers
  • Flexible, agile and easy to use platform for content authors & digital marketers.
  • Seamless integrations with CRM & PIM
  • Globalization & Localization - Streamline translation process with integrated solutions to ensure speed & time to market
  • Integrated Quality Management with DQM to improve SEO & Accessibility
  • Fast, secure and scalable
  • Decoupled technology allows & offers easy integrations
Zeynep Babadagli Baykal | TrustRadius Reviewer

Siteimprove

No score
No answers yet
No answers on this topic

Reliability and Availability

Crownpeak DXM

Crownpeak DXM 8.6
Based on 2 answers
We have never encountered any issues with the availability.
Zeynep Babadagli Baykal | TrustRadius Reviewer

Siteimprove

No score
No answers yet
No answers on this topic

Performance

Crownpeak DXM

Crownpeak DXM 8.2
Based on 2 answers
Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
Joel Macaluso | TrustRadius Reviewer

Siteimprove

No score
No answers yet
No answers on this topic

Support Rating

Crownpeak DXM

Crownpeak DXM 8.1
Based on 35 answers
Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
Mike Benyo | TrustRadius Reviewer

Siteimprove

Siteimprove 9.4
Based on 10 answers
They were there every step of the way if we had any questions or issues and they assisted us with it.
Frank Zare | TrustRadius Reviewer

Online Training

Crownpeak DXM

Crownpeak DXM 8.2
Based on 2 answers
We are effectively using the Developer
Center and Community Platform of Crownpeak when we are faced with any kind of
development-based issues. It gives us the chance to research and find possible
solutions. Even if we do not find anything on both platforms, Crownpeak gives
us efficient and quick support service with responsible and reliable support
team. Also,
we are attending regular and on demand trainings provided by Crownpeak whenever
necessary.
Zeynep Babadagli Baykal | TrustRadius Reviewer

Siteimprove

No score
No answers yet
No answers on this topic

Implementation Rating

Crownpeak DXM

Crownpeak DXM 7.4
Based on 28 answers
SaaS model is perfect for us to avoid slow and costly version updates to get access to new features and functions. Crownpeak is a true SaaS model, so we get all the good new stuff without the need to invest in effort, time or money. this frees our teams to focus on content creation and deployment, which is pretty fast because the DXM publishes straight to html through the headless model.
Andy Wood | TrustRadius Reviewer

Siteimprove

No score
No answers yet
No answers on this topic

Alternatives Considered

Crownpeak DXM

CrownPeak’s DQM gives the entire CrownPeak suite a slight advantage because it’s so helpful in tracking functionality issues, typos and areas for SEO improvements.
The other competitive products I used had not had these features in such a robust way the last time I used them 3-5 years ago.
Anonymous | TrustRadius Reviewer

Siteimprove

Everything in one place and if I need to I can verify with others.
Deborah Thayer | TrustRadius Reviewer

Scalability

Crownpeak DXM

Crownpeak DXM 8.6
Based on 2 answers
In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
Zeynep Babadagli Baykal | TrustRadius Reviewer

Siteimprove

No score
No answers yet
No answers on this topic

Return on Investment

Crownpeak DXM

  • I'm pretty sure it raises our back-end development costs by making the development process (of creating input forms and producing outputs from the content) more complicated and painful than it needs to be.
  • It helps lock our clients in to us because not a whole lot of agencies have Crownpeak expertise.
  • It helps our clients not have to deal with their own IT teams, which they tend to dislike working with.
Anonymous | TrustRadius Reviewer

Siteimprove

  • We used to have a lot of technical errors on our site, as some of the technical errors are hard to scan with an eye. Our rankings were not as good. Now we are a leader in content quality assurance in higher ed. We still have more areas to work on. We are not able to put a strategy for that.
Judith Mukuruva (Gunter ) | TrustRadius Reviewer

Pricing Details

Crownpeak DXM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Siteimprove

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Crownpeak DXM
7.4
Siteimprove
9.2

Likelihood to Renew

Crownpeak DXM
8.9
Siteimprove

Usability

Crownpeak DXM
8.0
Siteimprove

Reliability and Availability

Crownpeak DXM
8.6
Siteimprove

Performance

Crownpeak DXM
8.2
Siteimprove

Support Rating

Crownpeak DXM
8.1
Siteimprove
9.4

Online Training

Crownpeak DXM
8.2
Siteimprove

Implementation Rating

Crownpeak DXM
7.4
Siteimprove

Scalability

Crownpeak DXM
8.6
Siteimprove

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