What users are saying about

Crownpeak DXM vs Siteimprove

Crownpeak DXM
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Top Rated
51 Ratings
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Siteimprove
46 Ratings

Crownpeak DXM

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Top Rated
51 Ratings
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Score 7.6 out of 100

Based on 51 reviews and ratings

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Siteimprove

46 Ratings
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Score 8.4 out of 100

Based on 46 reviews and ratings

Feature Set Ratings

    Security

    8.5

    Crownpeak DXM

    85%

    Siteimprove

    Feature Set Not Supported
    N/A
    Crownpeak DXM ranks higher in 1/1 features
    Crownpeak DXM ranks higher in 1/1 features

    Role-based user permissions

    8.5
    85%
    25 Ratings
    N/A
    0 Ratings

    Platform & Infrastructure

    7.6

    Crownpeak DXM

    76%

    Siteimprove

    Feature Set Not Supported
    N/A
    Crownpeak DXM ranks higher in 2/2 features
    Crownpeak DXM ranks higher in 2/2 features

    API

    7.5
    75%
    19 Ratings
    N/A
    0 Ratings

    Internationalization / multi-language

    7.7
    77%
    20 Ratings
    N/A
    0 Ratings

    Web Content Creation

    7.7

    Crownpeak DXM

    77%

    Siteimprove

    Feature Set Not Supported
    N/A
    Crownpeak DXM ranks higher in 7/7 features
    Crownpeak DXM ranks higher in 7/7 features

    WYSIWYG editor

    7.4
    74%
    26 Ratings
    N/A
    0 Ratings

    Code quality / cleanliness

    7.3
    73%
    26 Ratings
    N/A
    0 Ratings

    Admin section

    7.8
    78%
    25 Ratings
    N/A
    0 Ratings

    Page templates

    7.8
    78%
    27 Ratings
    N/A
    0 Ratings

    Mobile optimization / responsive design

    7.8
    78%
    25 Ratings
    N/A
    0 Ratings

    Publishing workflow

    8.1
    81%
    27 Ratings
    N/A
    0 Ratings

    Form generator

    7.6
    76%
    23 Ratings
    N/A
    0 Ratings

    Web Content Management

    7.6

    Crownpeak DXM

    76%

    Siteimprove

    Feature Set Not Supported
    N/A
    Crownpeak DXM ranks higher in 4/4 features
    Crownpeak DXM ranks higher in 4/4 features

    Content taxonomy

    7.4
    74%
    25 Ratings
    N/A
    0 Ratings

    SEO support

    8.1
    81%
    24 Ratings
    N/A
    0 Ratings

    Bulk management

    7.8
    78%
    22 Ratings
    N/A
    0 Ratings

    Availability / breadth of extensions

    7.1
    71%
    21 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Siteimprove is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.1

    Crownpeak DXM

    81%
    30 Ratings
    8.5

    Siteimprove

    85%
    16 Ratings

    Likelihood to Renew

    8.9

    Crownpeak DXM

    89%
    5 Ratings

    Siteimprove

    N/A
    0 Ratings

    Usability

    8.0

    Crownpeak DXM

    80%
    16 Ratings

    Siteimprove

    N/A
    0 Ratings

    Availability

    8.6

    Crownpeak DXM

    86%
    2 Ratings

    Siteimprove

    N/A
    0 Ratings

    Performance

    8.2

    Crownpeak DXM

    82%
    2 Ratings

    Siteimprove

    N/A
    0 Ratings

    Support Rating

    8.1

    Crownpeak DXM

    81%
    39 Ratings
    9.3

    Siteimprove

    93%
    10 Ratings

    In-Person Training

    9.1

    Crownpeak DXM

    91%
    1 Rating

    Siteimprove

    N/A
    0 Ratings

    Online Training

    8.2

    Crownpeak DXM

    82%
    2 Ratings

    Siteimprove

    N/A
    0 Ratings

    Implementation Rating

    8.4

    Crownpeak DXM

    84%
    28 Ratings

    Siteimprove

    N/A
    0 Ratings

    Product Scalability

    8.6

    Crownpeak DXM

    86%
    2 Ratings

    Siteimprove

    N/A
    0 Ratings

    Likelihood to Recommend

    Crownpeak DXM

    Crownpeak DXM is a great solution if you are looking for a flexible platform that allows engineers to quickly develop while also making it easy for content authors to work especially in scenarios where you need multi-language support. It is also good for scenarios where you want a cloud-based solution and are looking for just one vendor to handle hosting and offer the CMS.

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    Sujal Patel | TrustRadius Reviewer
    Sujal Patel
    View all 30 answers on this topic

    Siteimprove

    I love the regular reports covering everything starting from quality assurance to accessibility to SEO are one of the most helpful features I have used so far in Siteimprove. I like how it regularly monitors the broken links on websites and shows where it exists.

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    Silvia Kayden | TrustRadius Reviewer
    Silvia Kayden
    View all 16 answers on this topic

    Pros

    Crownpeak DXM

    • Build & manage digital experiences without dependency on your IT team
    • Built-in Digital Quality tool (DQM) tool allows you to check the quality of content and any accessibility issues and immediately flag any issues before publishing.
    • Build websites with the component-based technology and spend less effort in creating the best user experience for the end-user

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    Zeynep Babadagli Baykal | TrustRadius Reviewer
    Zeynep Babadagli Baykal
    View all 30 answers on this topic

    Siteimprove

    • Provides detailed information on where accessibility issues are located
    • It provides great support in explaining what the accessibility error is
    • Easy export of reports in multiple formats to share with anyone
    • Can have unlimited users
    • It weights the accessibility errors so you know which ones to tackle first

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    Lainie Strange | TrustRadius Reviewer
    Lainie Strange
    View all 16 answers on this topic

    Cons

    Crownpeak DXM

    • Crownpeak moved to a web browser admin tool in 2018, which has made the admin experience much better, but there are still a couple of features missing from the browser version that won't arrive until later in 2019.
    • Integration with 3rd party digital asset management tools would be great.
    • Smoother integration with source control would be nice.

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    Sean Brasher | TrustRadius Reviewer
    Sean Brasher
    View all 30 answers on this topic

    Siteimprove

    • I don't like that there are different navigation paths to go from point A to point B. When I want to navigate to a specific place, I have more than one way to get there, which means I have to make a decision about how I want to there and I'd rather the designer make that design based on what would be most efficient for me.

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    Matt Emge | TrustRadius Reviewer
    Matt Emge
    View all 16 answers on this topic

    Pricing Details

    Crownpeak DXM

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    —

    Siteimprove

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Likelihood to Renew

    Crownpeak DXM

    Crownpeak DXM 8.9
    Based on 5 answers
    None of our Crownpeak clients are currently thinking about replatforming.

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    Joel Macaluso | TrustRadius Reviewer
    Joel Macaluso
    View all 5 answers on this topic

    Siteimprove

    No score
    No answers yet
    No answers on this topic

    Usability

    Crownpeak DXM

    Crownpeak DXM 8.0
    Based on 16 answers
    Crownpeak DXM is a flexible easy to use CMS platform speaking to the most challenging localization scenarios. Crownpeak users have the freedom to integrate DXM platform with their existing technology at no cost. Moving from legacy systems to the Saas platform is painless and cost-effective. Extensive targeting and personalization options are something that users will benefit from.

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    Lauren Johnston | TrustRadius Reviewer
    Lauren Johnston
    View all 16 answers on this topic

    Siteimprove

    No score
    No answers yet
    No answers on this topic

    Reliability and Availability

    Crownpeak DXM

    Crownpeak DXM 8.6
    Based on 2 answers
    We have never encountered any issues with the availability.

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    Zeynep Babadagli Baykal | TrustRadius Reviewer
    Zeynep Babadagli Baykal
    View all 2 answers on this topic

    Siteimprove

    No score
    No answers yet
    No answers on this topic

    Performance

    Crownpeak DXM

    Crownpeak DXM 8.2
    Based on 2 answers
    Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.

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    Joel Macaluso | TrustRadius Reviewer
    Joel Macaluso
    View all 2 answers on this topic

    Siteimprove

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Crownpeak DXM

    Crownpeak DXM 8.1
    Based on 39 answers
    Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.

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    Mike Benyo | TrustRadius Reviewer
    Mike Benyo
    View all 39 answers on this topic

    Siteimprove

    Siteimprove 9.3
    Based on 10 answers
    I've used support often and it has been responsive, thorough and considerate of our needs. I can get a tech right away, they understand the issue, and work with us to resolve it. Often the problem is with the site we are trying to scan, sometimes it is with their product. I appreciate that they go beyond support into continually helping us implement SiteImprove in more places with 3rd party integration.

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    Matt Emge | TrustRadius Reviewer
    Matt Emge
    View all 10 answers on this topic

    In-Person Training

    Crownpeak DXM

    Crownpeak DXM 9.1
    Based on 1 answer
    We received on-site training from Crownpeak, the trainer had touched upon every possible scenario and provided great insights about the product & ease of implementation.

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    Zeynep Babadagli Baykal | TrustRadius Reviewer
    Zeynep Babadagli Baykal
    View all 1 answers on this topic

    Siteimprove

    No score
    No answers yet
    No answers on this topic

    Online Training

    Crownpeak DXM

    Crownpeak DXM 8.2
    Based on 2 answers
    My team left training with a solid understanding of how to use the product and the developer training ended with a test to ensure the ability to properly develop was learned properly. Recently, Crownpeak has added a self-paced training option which makes it extremely flexible to on-board new developers.

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    Joel Macaluso | TrustRadius Reviewer
    Joel Macaluso
    View all 2 answers on this topic

    Siteimprove

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Crownpeak DXM

    Crownpeak DXM 8.4
    Based on 28 answers
    SaaS model is perfect for us to avoid slow and costly version updates to get access to new features and functions. Crownpeak is a true SaaS model, so we get all the good new stuff without the need to invest in effort, time or money. this frees our teams to focus on content creation and deployment, which is pretty fast because the DXM publishes straight to html through the headless model.

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    Andy Wood | TrustRadius Reviewer
    Andy Wood
    View all 28 answers on this topic

    Siteimprove

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Crownpeak DXM

    I was not at this team within my organization during the evaluation period of Crownpeak. However, my previous team used Sitecore. Crownpeak is a bit easier to use from a UI perspective and has more creative options within the tool. Sitecore's clunky UI also was a reason I found out later why we ended up using Crownpeak as our DXM.

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    Ramin (Remi) Sabouri, MBA | TrustRadius Reviewer
    Ramin (Remi) Sabouri, MBA
    View all 30 answers on this topic

    Siteimprove

    Siteimprove provides richer features when it comes to how granular you can define policies and metrics for search engine optimization and content relevance. It is also much easier to set up and maintain the sites that you want to administer. However, pricing wise is more costly which can be a constraint for smaller organizations.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 16 answers on this topic

    Scalability

    Crownpeak DXM

    Crownpeak DXM 8.6
    Based on 2 answers
    In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.

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    Zeynep Babadagli Baykal | TrustRadius Reviewer
    Zeynep Babadagli Baykal
    View all 2 answers on this topic

    Siteimprove

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Crownpeak DXM

    • I'm pretty sure it raises our back-end development costs by making the development process (of creating input forms and producing outputs from the content) more complicated and painful than it needs to be.
    • It helps lock our clients in to us because not a whole lot of agencies have Crownpeak expertise.
    • It helps our clients not have to deal with their own IT teams, which they tend to dislike working with.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 30 answers on this topic

    Siteimprove

    • We used to have a lot of technical errors on our site, as some of the technical errors are hard to scan with an eye. Our rankings were not as good. Now we are a leader in content quality assurance in higher ed. We still have more areas to work on. We are not able to put a strategy for that.

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    Judith Mukuruva (Gunter ) | TrustRadius Reviewer
    Judith Mukuruva (Gunter )
    View all 16 answers on this topic

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