What users are saying about
52 Ratings
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Top Rated
1124 Ratings
52 Ratings
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Score 7.4 out of 100

LinkedIn Sales Navigator

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Top Rated
1124 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Feature Set Ratings

  • LinkedIn Sales Navigator ranks higher in 4 feature sets: Prospecting, Sales Intelligence Data Standards, Data Augmentation & Lead Qualification, Sales Intelligence Email Features

Prospecting

5.0

Crunchbase

50%
8.0

LinkedIn Sales Navigator

80%
LinkedIn Sales Navigator ranks higher in 6/6 features

Advanced search

5.3
53%
16 Ratings
8.4
84%
176 Ratings

Identification of new leads

5.2
52%
15 Ratings
8.2
82%
174 Ratings

List quality

4.2
42%
15 Ratings
7.9
79%
170 Ratings

List upload/download

5.2
52%
11 Ratings
6.8
68%
115 Ratings

Ideal customer targeting

4.6
46%
14 Ratings
8.1
81%
169 Ratings

Load time/data access

5.4
54%
14 Ratings
8.2
82%
156 Ratings

Sales Intelligence Data Standards

5.1

Crunchbase

51%
7.9

LinkedIn Sales Navigator

79%
LinkedIn Sales Navigator ranks higher in 3/3 features

Contact information

4.3
43%
14 Ratings
7.1
71%
153 Ratings

Company information

5.3
53%
17 Ratings
8.5
85%
174 Ratings

Industry information

5.7
57%
12 Ratings
8.0
80%
169 Ratings

Data Augmentation & Lead Qualification

5.8

Crunchbase

58%
7.7

LinkedIn Sales Navigator

77%
LinkedIn Sales Navigator ranks higher in 9/9 features

Lead qualification process

5.1
51%
9 Ratings
7.5
75%
130 Ratings

Smart lists and recommendations

4.9
49%
12 Ratings
7.9
79%
153 Ratings

Salesforce integration

5.5
55%
6 Ratings
7.6
76%
125 Ratings

Company/business profiles

4.8
48%
14 Ratings
8.3
83%
167 Ratings

Alerts and reminders

6.7
67%
10 Ratings
7.3
73%
149 Ratings

Data hygiene

5.8
58%
11 Ratings
7.6
76%
148 Ratings

Automatic data refresh

5.9
59%
6 Ratings
7.4
74%
129 Ratings

Tags

6.6
66%
8 Ratings
7.8
78%
124 Ratings

Filters and segmentation

6.6
66%
12 Ratings
8.0
80%
158 Ratings

Sales Intelligence Email Features

4.5

Crunchbase

45%
7.0

LinkedIn Sales Navigator

70%
LinkedIn Sales Navigator ranks higher in 2/2 features

Sales email templates

4.5
45%
4 Ratings
7.0
70%
67 Ratings

Append emails to records

4.5
45%
4 Ratings
6.9
69%
64 Ratings

Attribute Ratings

  • LinkedIn Sales Navigator is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

5.5

Crunchbase

55%
18 Ratings
8.4

LinkedIn Sales Navigator

84%
177 Ratings

Likelihood to Renew

Crunchbase

N/A
0 Ratings
8.0

LinkedIn Sales Navigator

80%
3 Ratings

Usability

Crunchbase

N/A
0 Ratings
8.2

LinkedIn Sales Navigator

82%
5 Ratings

Support Rating

1.0

Crunchbase

10%
1 Rating
9.0

LinkedIn Sales Navigator

90%
4 Ratings

Implementation Rating

Crunchbase

N/A
0 Ratings
8.0

LinkedIn Sales Navigator

80%
3 Ratings

Likelihood to Recommend

Crunchbase Inc.

Looking to create lists of target companies through the advanced search feature or the query builder if one is planning to reach out to the individuals listed in the profile. Looking for investment and company history information to inform sourcing or competitive landscape research.
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LinkedIn

Flexible Saved Searches: I love how we can save a very complex search created for future use so that we don't have to repeat it again and again. The cherry on the top is that you can even share this saved search with your other colleagues having the LinkedIn Sales Navigator license. Access to Decision Makers: With a single click, I can filter out decision-makers in any company. This is again a time saver in many ways. Alerts and Reminders: which can be set custom-based covering specific use cases. For example - if prospect A changes companies today, I can get an alert for it on my email (the only drawback being I need to manually save this prospect in a list first).
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Pros

Crunchbase Inc.

  • Crunchbase has an easy-to-navigate user interface. The bar at the top of the screen that shows the different data points available on companies is particularly helpful for quick navigating.
  • The ability to make and import lists and save searches is helpful for customizing the software to your particular needs.
  • The web and mobile app data that Crunchbase offers is very helpful to gauge trends and interest in companies for diligence purposes.
Read full review

LinkedIn

  • Lists - Very intuitive, simple, way to create and track prospects for campaign purposes
  • InMails - The ability to send direct messages to prospects via InMails can be a differentiator for some reps
  • News Feed - Stay up to date on organizations you are targeting to send relevant messages that resonate
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Cons

Crunchbase Inc.

  • Notifications - Something similar to TweetDeck would be nice, so that when news breaks it could be an immediate fact.
  • Honestly dont add too much because you don't want it to become more of a social tool with cluttered info, keep it straight to the point.
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LinkedIn

  • LinkedIn Sales Navigator is very powerful, but not super well documented.
  • The tool does not allow for the export of list names, which is disappointing for a tool at this price.
  • LinkedIn's search is loosey goosey, you'll find that it includes names that just barely fit the criteria.
Read full review

Pricing Details

Crunchbase

Starting Price

$0

Editions & Modules

Crunchbase editions and modules pricing
EditionModules
Crunchbase Starter$291
Crunchbase Pro$492
Basic$03
Crunchbase EnterpriseCustom Billing4

Footnotes

  1. per month, per user
  2. per month, per user
  3. none
  4. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

LinkedIn Sales Navigator

Starting Price

$0

Editions & Modules

LinkedIn Sales Navigator editions and modules pricing
EditionModules
Professional79.991
Team134.992
EnterpriseContact sales team3

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

Crunchbase Inc.

No answers on this topic

LinkedIn

This question is a no-brainer. The tool is the industry standard for anyone tied to sales and marketing. The name "LinkedIn Sales Navigator" is synonymous with streamlining relevant customer and account data in an easy to use format that is actionable and intelligent. The focus on continuous improvement and richer means of communicating with customers and prospects is evident each time new features are rolled out. The social component of the tool even includes a gamification component to ensure that peers remain relevant among each other, which is refreshing and enjoyable for those who engage the tool on a daily basis.
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Usability

Crunchbase Inc.

No answers on this topic

LinkedIn

It lets you pull people with specific titles in specific areas and with the criteria you choose--job changes, mutual connections based on schools, roles, and companies, etc. It is easy to upload these lists into other software or download and save them to a drive.
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Support Rating

Crunchbase Inc.

They give standard answers. They are not a customer first business. I tried to cancel my subscription after using it for only 1 week as we found the information was outdated and not at all useful. But they would not cancel the year long subscription I mistakenly signed up for
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LinkedIn

The tool speaks for itself, but the support is definitely a significant portion of why we use the tool. The company cares about their customer's success and it shows. We do not have to wait for long periods of time for the support team to respond; they do so in a timely manner, and virtually always with relevant insights and solutions.
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Implementation Rating

Crunchbase Inc.

No answers on this topic

LinkedIn

I am unsure of the rollout, as I was not involved. I was an early adopter, and I have had a lot of success with the tool personally at multiple organizations, but I have no idea whether the implementation process encountered any errors. I can personally say that it works, and that I have not encountered significant issues with the tool since adoption, although a few issues like messages showing up as being unread even though they have been opened have been an on-again/off-again issues throughout the past few years. Overall, the company is doing a great job, and our implementation seems to have been effective.
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Alternatives Considered

Crunchbase Inc.

Crunchbase is definitely bottom of the barrel in this space. At similar pricing models, all competitors I have tried have significantly bigger and more updated databases. Crunchbase may have been great sometime in the past, but they are not worth engaging now.
Read full review

LinkedIn

linkedin has way better data cleanup and relevant contact information. It provides a great insight into how to target personally your prospects, and gives great engagement highlights. ZoomInfo is sometimes outdated, the prospect has moved companies or is no longer employed there-- alot of filtering through the weeds can be hard if you are trying to hit high metrics and make your time valuable
Read full review

Return on Investment

Crunchbase Inc.

  • Crunchbase has been great and given us a lot of new companies to go after that have received funding and turned into great meetings. We do not pay a ton, so the ROI is great.
  • We have nothing but positive results using Crunchbase and rely on it heavily for prospecting.
  • It might add more value if we get a more expensive or advanced version.
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LinkedIn

  • Helped warm up a few leads that I was having trouble getting in touch with via phone and email
  • Allowed me to better identify the key stakeholders at companies I was targeting
  • Kept me up to date on what was happening with my prospects and their companies.
Read full review

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