What users are saying about
40 Ratings
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Top Rated
874 Ratings
40 Ratings
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Score 7.8 out of 100

LinkedIn Sales Navigator

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Top Rated
874 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Crunchbase

We've found it to be the most comprehensive tool to keep up-to-date on individual company and sector-level funding activity. The data generally is also of high quality. It is likely not the best tool for real-time alerts if that is a requirement by the user.
Anonymous | TrustRadius Reviewer

LinkedIn Sales Navigator

LinkedIn Sales Navigator is powerful, but I don't recommend it to most organizations, because the truth is that most clients just don't use the features that differentiate it from regular LinkedIn Premium. And trust me, I have implemented Sales Navigator and trained sales teams at multiple companies on how to use it. I've seen big investments in time and money fail to deliver because the hardest thing to change is human behavior.It doesn't matter whether it's enterprise sales, inside sales, or sales development. Salespeople love LinkedIn Sales Navigator for only a few reasons. These are the features they use:
  1. Great search capabilities that make it easy to discover and research the right prospects
  2. See who's viewed your profile
  3. Integration/syncing with CRM and sales automation tools
  4. Centralized billing and user admin
That's all great, but you don't have to buy LinkedIn Sales Navigator to get #1 or #2, and it's hard to justify the cost of this very expensive product just to get #3 and #4.Here are the other features that really make LinkedIn Sales Navigator worthwhile, if you can get your team to use them:
  1. InMail: Send up to 150 in one month (because you can roll over unused InMails)
  2. Saved leads, accounts, lists, and alerts (stalking your targets)
  3. TeamLink and TeamLink Extend (leveraging contacts of others in your enterprise)
I have rolled out all of these features to teams at multiple companies. I have built them into sales methodology. I have conducted training sessions with managers and sales professionals. I have published monthly reports showing managers who's using the features, and who isn't. I have told teams that if they don't use it, we're going to take it away. I have tried everything imaginable. What always happens is a spike in usage for a few days, then back to normal.And here's what normal looks like: For every 100 users, 80% never use it for anything but conduct a search. 10% save a company or a lead. 10% send an occasional InMail. 0% ever come close to using their allotted number of InMails -- even when InMails are part of programmed sales cadences.For a long time, I thought it was me, but the LinkedIn professional services and training teams that I've worked with have told me that "your engagement looks great... you're doing all the right things..." In other words, just having our users use any of the features at all put us among the more engaged LinkedIn S/N clients.This is a VERY expensive product. It costs more than twice as much as LinkedIn Premium Business, and most users don't take advantage of the extra features. This is why LinkedIn won't let enterprises license and be billed for LinkedIn Premium Business for their employees (you have to use a credit card). If they did, they wouldn't be able to sell Sales Navigator. It's just not worth it.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Prospecting

Crunchbase
6.0
LinkedIn Sales Navigator
8.1
Advanced search
Crunchbase
6.6
LinkedIn Sales Navigator
8.5
Identification of new leads
Crunchbase
6.5
LinkedIn Sales Navigator
8.3
List quality
Crunchbase
5.6
LinkedIn Sales Navigator
7.9
List upload/download
Crunchbase
5.8
LinkedIn Sales Navigator
7.0
Ideal customer targeting
Crunchbase
4.8
LinkedIn Sales Navigator
8.2
Load time/data access
Crunchbase
7.0
LinkedIn Sales Navigator
8.4

Sales Intelligence Data Standards

Crunchbase
6.4
LinkedIn Sales Navigator
7.9
Contact information
Crunchbase
5.3
LinkedIn Sales Navigator
7.1
Company information
Crunchbase
7.1
LinkedIn Sales Navigator
8.6
Industry information
Crunchbase
7.0
LinkedIn Sales Navigator
8.1

Data Augmentation & Lead Qualification

Crunchbase
6.5
LinkedIn Sales Navigator
7.8
Lead qualification process
Crunchbase
5.7
LinkedIn Sales Navigator
7.6
Smart lists and recommendations
Crunchbase
6.7
LinkedIn Sales Navigator
7.9
Salesforce integration
Crunchbase
7.0
LinkedIn Sales Navigator
7.9
Company/business profiles
Crunchbase
6.9
LinkedIn Sales Navigator
8.3
Alerts and reminders
Crunchbase
6.7
LinkedIn Sales Navigator
7.3
Data hygiene
Crunchbase
6.2
LinkedIn Sales Navigator
7.6
Automatic data refresh
Crunchbase
5.3
LinkedIn Sales Navigator
7.6
Tags
Crunchbase
7.1
LinkedIn Sales Navigator
7.8
Filters and segmentation
Crunchbase
7.1
LinkedIn Sales Navigator
8.1

Sales Intelligence Email Features

Crunchbase
5.3
LinkedIn Sales Navigator
7.2
Sales email templates
Crunchbase
5.3
LinkedIn Sales Navigator
7.4
Append emails to records
Crunchbase
5.3
LinkedIn Sales Navigator
7.1

Pros

Crunchbase

  • Crunchbase has an easy-to-navigate user interface. The bar at the top of the screen that shows the different data points available on companies is particularly helpful for quick navigating.
  • The ability to make and import lists and save searches is helpful for customizing the software to your particular needs.
  • The web and mobile app data that Crunchbase offers is very helpful to gauge trends and interest in companies for diligence purposes.
Anonymous | TrustRadius Reviewer

LinkedIn Sales Navigator

  • Lists - Very intuitive, simple, way to create and track prospects for campaign purposes
  • InMails - The ability to send direct messages to prospects via InMails can be a differentiator for some reps
  • News Feed - Stay up to date on organizations you are targeting to send relevant messages that resonate
Anonymous | TrustRadius Reviewer

Cons

Crunchbase

  • The technology page is a list of technologies the company uses to make their website not the actual company's tech stack. Would be better to either rename this or list their tech.
  • Add number of employees not just the ones that have a Crunchbase profile.
Anonymous | TrustRadius Reviewer

LinkedIn Sales Navigator

  • LinkedIn Sales Navigator is very powerful, but not super well documented.
  • The tool does not allow for the export of list names, which is disappointing for a tool at this price.
  • LinkedIn's search is loosey goosey, you'll find that it includes names that just barely fit the criteria.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Crunchbase

No score
No answers yet
No answers on this topic

LinkedIn Sales Navigator

LinkedIn Sales Navigator 10.0
Based on 2 answers
This question is a no-brainer. The tool is the industry standard for anyone tied to sales and marketing. The name "LinkedIn Sales Navigator" is synonymous with streamlining relevant customer and account data in an easy to use format that is actionable and intelligent. The focus on continuous improvement and richer means of communicating with customers and prospects is evident each time new features are rolled out. The social component of the tool even includes a gamification component to ensure that peers remain relevant among each other, which is refreshing and enjoyable for those who engage the tool on a daily basis.
Michael J. Towle | TrustRadius Reviewer

Usability

Crunchbase

No score
No answers yet
No answers on this topic

LinkedIn Sales Navigator

LinkedIn Sales Navigator 9.1
Based on 4 answers
It lets you pull people with specific titles in specific areas and with the criteria you choose--job changes, mutual connections based on schools, roles, and companies, etc. It is easy to upload these lists into other software or download and save them to a drive.
Vishakha Rao | TrustRadius Reviewer

Support Rating

Crunchbase

Crunchbase 1.0
Based on 1 answer
They give standard answers. They are not a customer first business. I tried to cancel my subscription after using it for only 1 week as we found the information was outdated and not at all useful. But they would not cancel the year long subscription I mistakenly signed up for
Anonymous | TrustRadius Reviewer

LinkedIn Sales Navigator

LinkedIn Sales Navigator 9.0
Based on 2 answers
The tool speaks for itself, but the support is definitely a significant portion of why we use the tool. The company cares about their customer's success and it shows. We do not have to wait for long periods of time for the support team to respond; they do so in a timely manner, and virtually always with relevant insights and solutions.
Michael J. Towle | TrustRadius Reviewer

Implementation Rating

Crunchbase

No score
No answers yet
No answers on this topic

LinkedIn Sales Navigator

LinkedIn Sales Navigator 8.0
Based on 1 answer
I am unsure of the rollout, as I was not involved. I was an early adopter, and I have had a lot of success with the tool personally at multiple organizations, but I have no idea whether the implementation process encountered any errors. I can personally say that it works, and that I have not encountered significant issues with the tool since adoption, although a few issues like messages showing up as being unread even though they have been opened have been an on-again/off-again issues throughout the past few years. Overall, the company is doing a great job, and our implementation seems to have been effective.
Michael J. Towle | TrustRadius Reviewer

Alternatives Considered

Crunchbase

Crunchbase has a free version that provides the basic data that you should need in analyzing and reviewing companies. The list of private equity or venture backed firms in this database is so comprehensive and very up to date. The industry catergories are also updated with new trending industries that most databases do not cover.
Ira Mae Ramos | TrustRadius Reviewer

LinkedIn Sales Navigator

Simply put, by having a world-class sales team/engine you also need best in class software to make it happen. LinkedIn Sales Navigator is at the top of our list for that reason alone. We tried a few others back in the earlier days from what I understand, and every one of them wasn't nearly as powerful or complete as Navigator. Sure it's the 800 pound gorilla, and chances are there will be others that will put it to the test like Lusha. But Navigator has more maturity and breadth to connecting people that it's almost a miss to not include it with your sales or go to market teams' stack.
Kelly Wasden | TrustRadius Reviewer

Return on Investment

Crunchbase

  • Crunchbase has been great and given us a lot of new companies to go after that have received funding and turned into great meetings. We do not pay a ton, so the ROI is great.
  • We have nothing but positive results using Crunchbase and rely on it heavily for prospecting.
  • It might add more value if we get a more expensive or advanced version.
Lindsey Schultz | TrustRadius Reviewer

LinkedIn Sales Navigator

  • Helped warm up a few leads that I was having trouble getting in touch with via phone and email
  • Allowed me to better identify the key stakeholders at companies I was targeting
  • Kept me up to date on what was happening with my prospects and their companies.
Anonymous | TrustRadius Reviewer

Pricing Details

Crunchbase

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Crunchbase Editions & Modules

Edition
Crunchbase Starter$291
Crunchbase Pro$491
Basic$0
Crunchbase EnterpriseCustom Billing
  1. per month, per user
Additional Pricing Details

LinkedIn Sales Navigator

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

LinkedIn Sales Navigator Editions & Modules

Edition
Professional79.991
Team134.992
EnterpriseContact sales team
  1. per month
  2. per license
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Crunchbase
7.2
LinkedIn Sales Navigator
8.6

Likelihood to Renew

Crunchbase
LinkedIn Sales Navigator
10.0

Usability

Crunchbase
LinkedIn Sales Navigator
9.1

Support Rating

Crunchbase
1.0
LinkedIn Sales Navigator
9.0

Implementation Rating

Crunchbase
LinkedIn Sales Navigator
8.0

Add comparison