Customer.io vs. Mapp Digital
Customer.io vs. Mapp Digital
Product | Rating | Most Used By | Product Summary | Starting Price |
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Customer.io | Small Businesses (1-50 employees) | Customer.io is a customer engagement platform that enables marketers to build sophisticated automated messaging campaigns. With access to real-time behavioral data, users can create personalized and relevant messages to engage and retain customers. This includes sending emails, push notifications, SMS, in-app messages, and more through a visual building experience. Built for scale, Customer.io boasts users among over 5,300 companies, sending over 17 billion messages per year. | $100 per month | |
Mapp Digital | N/A | Built by marketers for marketers, Mapp is a family of software and customer-centric services including a sophisticated data management platform; tools that optimise email, mobile, app, social and web marketing; and campaign management and strategy consulting. Mapp Digital was created by the combination of BlueHornet and the digital-marketing related applications business purchased from Teradata Corporation in July 2016. Other components include Argyle Social, Epoxy (a mobile push app), and… | N/A |
Customer.io | Mapp Digital | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Essentials: For startups and small teams engaging customers on their mobile and web apps. - Up to 5,000 profiles*, Send Emails, Push, In-App, and SMS, Visual Workflow Builder, Segmentation, Two Workspaces, Email Support, Customer Community Premium: For high-growth companies looking for greater control over their messaging outcomes. - Everything in Essentials, Custom Data + Message Volume, Premium Product Features, Additional Workspaces, 90-day Onboarding Program, Premium Email & Chat Support, Managed Deliverability, Dedicated IPs, Parcel Pro Licenses, HIPAA Compliance Enterprise: For at-scale companies looking to create world-class customer experiences. - Everything in Premium, Managed Infrastructure*, Customer Success Manager, Quarterly Success Reviews, Technical Account Manager*, Audit Logging & Data Governance*, Parcel Business Licenses, Migration Support*, *Available by consultation. | — | ||||||||||||||
More Pricing Information |
Customer.io | Mapp Digital | |
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Top Cons |
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Customer.io | Mapp Digital | ||||||||||||||||||||||||||||||
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Email & Online Marketing |
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Pre-Send Testing |
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Customer.io | Mapp Digital | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | VerticalResponse Score 10.0 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | VerticalResponse Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Emma by Marigold Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Customer.io | Mapp Digital | |
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Likelihood to Recommend | 9.8 (8 ratings) | 8.0 (13 ratings) |
Likelihood to Renew | - (0 ratings) | 7.8 (8 ratings) |
Usability | - (0 ratings) | 1.9 (4 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (3 ratings) |
Online Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 5.0 (3 ratings) |
Customer.io | Mapp Digital | |
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Likelihood to Recommend | Customer.io | Mapp Digital |
Pros | Customer.io | Mapp Digital |
Cons | Customer.io | Mapp Digital |
Likelihood to Renew | Customer.io No answers on this topic | Mapp Digital |
Usability | Customer.io No answers on this topic | Mapp Digital |
Performance | Customer.io No answers on this topic | Mapp Digital |
Support Rating | Customer.io No answers on this topic | Mapp Digital |
Online Training | Customer.io No answers on this topic | Mapp Digital |
Implementation Rating | Customer.io No answers on this topic | Mapp Digital |
Alternatives Considered | Customer.io | Mapp Digital |
Return on Investment | Customer.io | Mapp Digital |
ScreenShots | Customer.io Screenshots |