Customericare Live Chat vs. Freshworks Customer Service Suite
Customericare Live Chat vs. Freshworks Customer Service Suite
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Customericare Live Chat | Small Businesses (1-50 employees) | Live Chat by CustomerICare is free software for online sales and support. It features a live chat window, automated lead generation capabilities, real-time web analytics. It also allows video and audio chats. | $0 Per User per Month | |
 Freshworks Customer Service Suite | N/A | Freshworks Customer Service Suite is an AI-powered, comprehensive solution for offering customers seamless experiences today and in the future. | $35 per month per agent |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | When choosing Prestige Plan, along with additional features, customers get a personal Success Manager assigned. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Customericare Live Chat | Freshworks Customer Service Suite | |
|---|---|---|
| Small Businesses |  Gist Score 9.6 out of 10 |  Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
| Medium-sized Companies |  Genesys DX (discontinued) Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
| Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 |  SAP Service Cloud Score 8.7 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Customericare Live Chat | Freshworks Customer Service Suite | |
|---|---|---|
| ScreenShots | Customericare Live Chat Screenshots  | Freshworks Customer Service Suite Screenshots    |