What users are saying about
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Top Rated
289 Ratings
1 Ratings

Cvent Event Management

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Top Rated
289 Ratings
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Score 8.7 out of 100
1 Ratings
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Score 3 out of 100

Likelihood to Recommend

Cvent Event Management

In my field, Cvent in very important to track and keep up with attendees. We have to do a lot of reporting, so Cvent tracks all of this and allows for a much smoother process. It also allows for everything to be stored in one spot. There is no digging through emails to see who you sent invitations to because that is all in Cvent and you can see all emails that were sent from Cvent to each attendee.
Madison Spears | TrustRadius Reviewer

Dryfta

I can't provide a scenario where Dryfta could be well suited. I guess it's a matter of delivering what has been promised on time, and without having to invest thousands of hours in extra work, as it was in our case. If it worked properly it could be a good tool for any conference.
Anonymous | TrustRadius Reviewer

Pros

Cvent Event Management

  • Request for Proposals - our third-party sourcing agent gathers the information that we provide in a Meeting Request Form so they know exactly what we need in a property. We are able to see the top properties based on our criteria in real-time through their portal. No more sending Excel sheets back and forth!
  • The invitation process is streamlined, and in conjunction with dynamic reporting, offers key stakeholders the information they need. The automation of reporting and metrics is more accurate than doing it manually and is also much faster.
  • Integration - we currently use the CrowdCompass mobile app which offers seamless integration with Cvent.
  • Budget - all key stakeholders are able to view our budget categories for each event and at the end of the event, have access to the actual expenses.
Janie Larsen | TrustRadius Reviewer

Dryfta

  • It has a lot of functionalities (website and administration) all included in the same platform. If it worked properly, it allows you to organise a conference paper-free.
  • Help desk responds quite quickly
  • They consider making improvements when asked for.
  • It’s not too expensive.
Anonymous | TrustRadius Reviewer

Cons

Cvent Event Management

  • The badge designer is a little clunky and difficult to use.
  • I’d love to see their add-on modules priced differently (flat fees vs. per registration)
  • They’re membership module is only for individual memberships, we have organization based memberships, so we’re not able to use it.
Pamela O'Connor, CMP | TrustRadius Reviewer

Dryfta

  • Multilingual issues. Although it is advertised as multilingual, it didn’t really work as such. The many issues that popped up throughout the conference preparation were fixed little by little at a cost in time, from help desk emails and to struggles with the unfriendly UX.
  • Admin pages reloaded every time you clicked on a button (their developers seem to ignore Ajax technologies). It was time-consuming and required constant page searches.
  • Inflexibility in many of the supposed functionalities it offers.
  • Certificates were not modifiable nor custom when we had to send them (it was solved months after the conference finished when we were surprisingly contacted by the help desk).
  • Problems with the size of images to be displayed on the site, very small fonts and limited options to display content. We had to hire a professional developer in order to get a graphically consistent and presentable website.
  • Very poor mobile version. Too big margins, unreadable text, endless text blocks and lists, distorted pictures, etc.
  • Issues with the ordering of the authors’ names for different proposals (authorship being so important in research).
  • Fixed, inflexible fields in the contact sheets, speakers info, and so on.
  • Special character issues (due to Latin characters and other types used in linguistic research).
  • Not being able to include links in the HTML editor due to Dryfta's inadvertent decisions to block them.
  • Only one Superadmin user allowed to access the full functionalities of the platform, so we had to share it (consequently not knowing who did each action).
  • Problems with the generation of reports and the high complexity of their interface.
  • Some issues on the mandatory anonymity. The double-blind review process not fully respected due to unclear user info and options, with other issues coming up on the go such as unwanted info in automated notifications and messages in the Welcome dashboard.
  • Not being able to use the other payment methods on the platform because they were incompatible with the conference country.
  • Missing information and time wasted when creating events for sessions with info that already existed in the server that randomly failed to be selected. These issues were reported even with video proofs (help desk didn’t believe us), and were never solved. We had to repeat the same processes again and again, never knowing what was going on
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cvent Event Management

Cvent Event Management 9.4
Based on 15 answers
Historically we cannot find another product that offers the flexibility and usability that we need for our staff and our clients.
Lindsay Buchanan, CMP | TrustRadius Reviewer

Dryfta

No score
No answers yet
No answers on this topic

Usability

Cvent Event Management

Cvent Event Management 7.8
Based on 16 answers
There are a lot of different ways to do one task within Cvent which can be confusing. Additionally, there are a few things that you can only do at set up of an event and if you forget to do them your event registration will not run as well.
Courtney Riley | TrustRadius Reviewer

Dryfta

No score
No answers yet
No answers on this topic

Support Rating

Cvent Event Management

Cvent Event Management 8.7
Based on 67 answers
I've had nothing but positive interactions with the Cvent support team. In particular I've found they can be "over-helpful" and I have to ask them to walk me through vs doing so I can learn. They are always happy to do so. They are also very proactive on responding, following up and emailing instructions on things they assist with so we have the knowledge for the future.
Lesley Irminger | TrustRadius Reviewer

Dryfta

Dryfta 7.0
Based on 1 answer
It was quick, that's all we can say. Quite a few times they sorted out the problems and issues. But, sadly, sometimes their answers were useless and irritating (not addressing the problem or simply ignoring it, "passing the buck"). In some cases, they pretended the problem didn't exist and we had to send them videos as proof. No response to that.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cvent Event Management

Cvent Event Management 8.8
Based on 6 answers
The only real insight I have is to be open to learning a new system and willing to do what it takes to maintain consistency throughout the system.
Amy Zientek | TrustRadius Reviewer

Dryfta

No score
No answers yet
No answers on this topic

Alternatives Considered

Cvent Event Management

Below is a listing of other event management products that I reviewed. There are a LOT of them. What I found was that each had a niche audience or market that they were focused on. While this is helpful and each works very well for that market, Cvent offers a flexibility in event creation, look, and general offerings to be a suitable management tool for a MUCH wider variety of events. All of the products below were also more expensive once all the bells and whistles were added in to the proposals. And while Cvent often seems like the big green monster eating up all the competition, the fact that I can log in to one location and do every part of the event as I need when I need and not remember a host of separate event tool names and log ins is a HUGE help.Products reviewed: -Swoogo-Bizzabo-Eventbrite-Hubilo-EventsAir-Whova-EventBase (just for event apps)
Cecilia Golombek | TrustRadius Reviewer

Dryfta

No answers on this topic

Return on Investment

Cvent Event Management

  • I am able to provide comprehensive reporting on open rates and CTR, which at the end of the day, helps us as an organization monitor and follow up with the customers we have invited to make sure they plan to attend. This could attribute to higher ROI numbers.
  • The financial reporting has helped us be more accurate with our full financial roll up to corporate in terms of budgeting. Because of that, we can easily track expenses and calculate total return on investment at the end of the year. We had a conversion rate at our events of 63% this year! Amazing!
  • The integrations with Marketo & SFDC have been crucial for us in triggering automated alerts to our sales org, ultimately allowing them to easily follow up with customers to close the loop on the event attendees' experience, thus furthering the sale and gaining revenue.
Megan Gates | TrustRadius Reviewer

Dryfta

  • The overall performance was okay in the end, but it was due to our team's commitment and effort. Without that extra work, the results would have been awful.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cvent Event Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Dryfta

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

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