What users are saying about
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Top Rated
408 Ratings
1 Rating

Cvent Event Management

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Top Rated
408 Ratings
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Score 8.4 out of 100
1 Rating
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Score 3 out of 100

Attribute Ratings

  • Cvent Event Management is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.0

Cvent Event Management

90%
243 Ratings
3.0

Dryfta

30%
1 Rating

Likelihood to Renew

8.4

Cvent Event Management

84%
22 Ratings

Dryfta

N/A
0 Ratings

Usability

7.4

Cvent Event Management

74%
24 Ratings

Dryfta

N/A
0 Ratings

Availability

8.2

Cvent Event Management

82%
3 Ratings

Dryfta

N/A
0 Ratings

Performance

7.3

Cvent Event Management

73%
3 Ratings

Dryfta

N/A
0 Ratings

Support Rating

8.9

Cvent Event Management

89%
104 Ratings
7.0

Dryfta

70%
2 Ratings

In-Person Training

6.4

Cvent Event Management

64%
2 Ratings

Dryfta

N/A
0 Ratings

Online Training

8.2

Cvent Event Management

82%
2 Ratings

Dryfta

N/A
0 Ratings

Implementation Rating

7.2

Cvent Event Management

72%
15 Ratings

Dryfta

N/A
0 Ratings

Configurability

7.3

Cvent Event Management

73%
1 Rating

Dryfta

N/A
0 Ratings

Ease of integration

5.5

Cvent Event Management

55%
2 Ratings

Dryfta

N/A
0 Ratings

Product Scalability

8.2

Cvent Event Management

82%
2 Ratings

Dryfta

N/A
0 Ratings

Vendor post-sale

7.3

Cvent Event Management

73%
2 Ratings

Dryfta

N/A
0 Ratings

Vendor pre-sale

7.3

Cvent Event Management

73%
2 Ratings

Dryfta

N/A
0 Ratings

Likelihood to Recommend

Cvent

We used it for a hybrid event, which was PERFECT! It allowed attendees to stay informed, had virtual exhibitors to schedule zoom meetings, ability for surveys, attendees to connect with one another, keeps you organized! Allows you to track attendance, provides real-time event data and CUSTOM branding was key!!!
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LandsharkLabs

I can't provide a scenario where Dryfta could be well suited. I guess it's a matter of delivering what has been promised on time, and without having to invest thousands of hours in extra work, as it was in our case. If it worked properly it could be a good tool for any conference.
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Pros

Cvent

  • Complex event registrations with multiple attendee types
  • Widget-based event website and email builder makes marketing quick and easy, especially for users without HTML/CSS knowledge; HTML widget allows for customization for those who want to fine-tune
  • Plenty of custom fields allowed in contact records
  • Clean interface
  • Email automation and filtering capabilities
  • Event registration links to contact record
  • Robust reporting, both standard and custom
  • Responsive and helpful customer service/tech support available via chat
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LandsharkLabs

  • It has a lot of functionalities (website and administration) all included in the same platform. If it worked properly, it allows you to organise a conference paper-free.
  • Help desk responds quite quickly
  • They consider making improvements when asked for.
  • It’s not too expensive.
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Cons

Cvent

  • Allowing more in depth paths for registration questions (i.e. drill-down questions as needed)
  • Hotel widget does not model in a user-friendly way, allowing for customer confusion and cumbersome work-arounds
  • Flex Email customization widgets need to integrate into the emails more smoothly and be able to customize to have the same look, feel, font of the written text. At this time it does not allow for the same level of customization.
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LandsharkLabs

  • Multilingual issues. Although it is advertised as multilingual, it didn’t really work as such. The many issues that popped up throughout the conference preparation were fixed little by little at a cost in time, from help desk emails and to struggles with the unfriendly UX.
  • Admin pages reloaded every time you clicked on a button (their developers seem to ignore Ajax technologies). It was time-consuming and required constant page searches.
  • Inflexibility in many of the supposed functionalities it offers.
  • Certificates were not modifiable nor custom when we had to send them (it was solved months after the conference finished when we were surprisingly contacted by the help desk).
  • Problems with the size of images to be displayed on the site, very small fonts and limited options to display content. We had to hire a professional developer in order to get a graphically consistent and presentable website.
  • Very poor mobile version. Too big margins, unreadable text, endless text blocks and lists, distorted pictures, etc.
  • Issues with the ordering of the authors’ names for different proposals (authorship being so important in research).
  • Fixed, inflexible fields in the contact sheets, speakers info, and so on.
  • Special character issues (due to Latin characters and other types used in linguistic research).
  • Not being able to include links in the HTML editor due to Dryfta's inadvertent decisions to block them.
  • Only one Superadmin user allowed to access the full functionalities of the platform, so we had to share it (consequently not knowing who did each action).
  • Problems with the generation of reports and the high complexity of their interface.
  • Some issues on the mandatory anonymity. The double-blind review process not fully respected due to unclear user info and options, with other issues coming up on the go such as unwanted info in automated notifications and messages in the Welcome dashboard.
  • Not being able to use the other payment methods on the platform because they were incompatible with the conference country.
  • Missing information and time wasted when creating events for sessions with info that already existed in the server that randomly failed to be selected. These issues were reported even with video proofs (help desk didn’t believe us), and were never solved. We had to repeat the same processes again and again, never knowing what was going on
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Pricing Details

Cvent Event Management

Starting Price

Editions & Modules

Cvent Event Management editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required

    Additional Details

    Dryfta

    Starting Price

    Editions & Modules

    Dryfta editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Cvent

      It's the most fully encompassed, end-to-end event management platform we have been able to find. From sourcing to surveys, RFPs and ROI, Cvent really does do it all. Best of all, you get to pick what products you need, so you won't need to pay for anything you won't use
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      LandsharkLabs

      No answers on this topic

      Usability

      Cvent

      It does take some time to learn the system and the help articles are not always up to date, but it is also fairly intuitive and once you learn the basics, you can do very complex things without having to learn complex procedures.
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      LandsharkLabs

      No answers on this topic

      Reliability and Availability

      Cvent

      There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times
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      LandsharkLabs

      No answers on this topic

      Performance

      Cvent

      When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
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      LandsharkLabs

      No answers on this topic

      Support Rating

      Cvent

      I have very rarely needed support, but when I did, it seemed that there was an underlying push for a webinar, training session, or multiple phone calls. If I have a question or a need, that should be addressed nothing else.
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      LandsharkLabs

      It was quick, that's all we can say. Quite a few times they sorted out the problems and issues. But, sadly, sometimes their answers were useless and irritating (not addressing the problem or simply ignoring it, "passing the buck"). In some cases, they pretended the problem didn't exist and we had to send them videos as proof. No response to that.
      Read full review

      In-Person Training

      Cvent

      Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
      Read full review

      LandsharkLabs

      No answers on this topic

      Online Training

      Cvent

      I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need
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      LandsharkLabs

      No answers on this topic

      Implementation Rating

      Cvent

      It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
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      LandsharkLabs

      No answers on this topic

      Alternatives Considered

      Cvent

      Our existing relationship with [Cvent Event Management] led us to stick with them when it came time to choose a virtual platform, and it certainly delivered and showed that it had the capability to be the polished, yet simple, platform that resonated best with our audience. The new virtual offering was still going through some growing pains when we used it, but it has the potential to be a major competitor in the virtual event space, and they're already well established in the in-person event management space.
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      LandsharkLabs

      No answers on this topic

      Scalability

      Cvent

      It is a perfect fit no matter how big or small your event is
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      LandsharkLabs

      No answers on this topic

      Return on Investment

      Cvent

      • Positive ROI: See which registrants [participated]
      • Positive ROI: See survey results from the feedback survey pushed at or after an event
      • Positive: Helps us lessen time spent setting up an event, emailing, or capturing data for event staff-- which in turn means MORE events!
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      LandsharkLabs

      • The overall performance was okay in the end, but it was due to our team's commitment and effort. Without that extra work, the results would have been awful.
      Read full review

      Screenshots

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