Cvent's Event Management software is the total package!
May 23, 2023
Cvent's Event Management software is the total package!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cvent Event Management
Direct Travel's Meetings and Events Technology department uses Cvent to build event websites and registration platforms for meetings we plan. The flexibility of the software makes it easy for our team to develop registrations sites either simple or complex, tailored to the customer's specifications. Our team is able to collect specific attendee information, travel requests, and any other number of required details for each event we host. We also utilize Cvent's mobile event app for a number of programs to enhance the onsite experience. Because Cvent has modules for nearly every element in the event planning process, the software integrations flow well from stage to stage of the planning process with little issue, much better than siloed data would.
- Registration platform can handle nearly any need.
- Event websites are easy to build and support customization.
- Support is available in multiple formats should you run into issues.
- There is a large user community where you can reach out for ideas and help.
- The email marketing is not quite as evolved as the rest of the product.
- It can sometimes be a little difficult to get reports with the information you need, especially in some of the ancillary modules.
- The new Event App is not as strong of a product as its sunsetted predecessor, but they are working on new updates for it every month.
- Event & Registration Management
- Event App
- Venue Sourcing
- I'm not involved in this type of information; however, I do know that Cvent is an integral part of our business operations.
I used Attendify for one event at my previous position, and it didn't remotely stack up in features, capabilities, or general aesthetics. Also at that position, I evaluated a few other software platforms, mainly due to the Cvent's pricing; however, I never really considered moving forward simply because our attendee history and analytics were so well tracked in Cvent, it was prohibitive to lose that information and start over.
Do you think Cvent Event Management delivers good value for the price?
Yes
Are you happy with Cvent Event Management's feature set?
Yes
Did Cvent Event Management live up to sales and marketing promises?
Yes
Did implementation of Cvent Event Management go as expected?
Yes
Would you buy Cvent Event Management again?
Yes
Cvent Event Management Feature Ratings
Using Cvent Event Management
| Pros | Cons |
|---|---|
Like to use Technical support not required Well integrated Consistent | Slow to learn Lots to learn |
- The website builder
- Basic registration paths
- Building an agenda for both the website and registration
- Adding speakers
- Adding imaging is not difficult, but a bit cumbersome due to how the media library is set up.
- Adding hotel and air requests to registration requires a bit of effort on the back end to make sure they show up with the correct options.
- Setting up automatic discounts (for multi person, BOGO, etc.) can be difficult to navigate.
Yes - The site widgets are set up to be mobile compatible, and there is a preview option so you can see exactly how it will look. This is valuable for checking because sometimes the content doesn't line up in the order you would expect or prefer, especially when things are set up in columns.